We met with Chad at 5 star North Richland Hills. We were looking a a 2014 Ford Fusion Hybrid. This was the best encounter I have ever had with a car dealer. Although we did not buy at his time time, he was kind, he answered all of our questions, guided us to the proper financing, and there was no pressure. I have recommended him and his dealership (and your show) to fellow co-workers already. Best experience ever! When are ready to purchase we will be definitely going back.