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Wednesday 7 December 2016
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Recall Roundup: Chevy, GMC, Buick, Subaru, Ford, Jeep

Recall Roundup: Chevy, GMC, Buick, Subaru, Ford, Jeep

General-Motors-Logo

#1. Stop-Sale Order

The Basics: General Motors is the latest automaker facing a potential problem with the EPA after discovering its 2016 large crossovers have slightly overstated mileage numbers on them.

The Issue: According to Automotive News, GM told dealers to stop selling their entire inventory of about 60,000 Chevrolet Traverse, GMC Acadia and Buick Enclave crossovers last week because of the wrong labels.  The labels list the EPA fuel economy ratings “as 1-2 MPG higher than it should have been,” according to the memo obtained by Automotive NewsGM Spokesperson Tom Wilkinson says the automaker notified the EPA as soon as it discovered the error.

The Fix: GM is mailing corrected labels to dealers. Tens of thousands more of the 2016 crossovers with the wrong labels have already been bought by customers. GM will send them corrected labels.

#2. Recall

The Basics: General Motors is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles because of their risk of being stolen due to a software glitch. The recall impacts 317,572 models.

The Issue: The key chime may not work if a driver turns off the car and then decides to sit in it for 10 minutes or more. Simply put, the car might not alert the driver he or she’s left the keys in the ignition which increases the chance of the car being stolen.

The Fix: GM will notify owners, and dealers will update the radio software, free of charge.  Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is 17130.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

dclogos

The Basics: There’s a new recall involving the 2016 Jeep Grand Cherokee. This one over a shift issue caused by an electrical problem. Drivers might get stuck in PARK or NEUTRAL. The recall involves 32,267 2016 model-year Jeep Grand Cherokees. 

The Issue: A defective wire-harness could cause the vehicle shifter to become locked in “PARK” or “NEUTRAL” once the vehicle stops. An investigation traced the cause to supplied wiring harnesses, some of which may have been incorrectly crimped. If you own one, FCA advises you to use the parking brake when you exit the vehicle. 

FCA is not aware of any potentially related injuries or accidents. 

The Fix: Owners will be notified when they may schedule service. If you have questions, call FCA US Customer Service at 1-800-853-1403.


412px-Subaru_logo.svg

The Basics: A serious safety issue – as in losing the ability to steer while driving – is prompting a Subaru recall along with a stop-sale order as of May 9th. It involves 2016-2017 Legacy and Outback models, 48,500 in the U.S. alone and Subaru warns drivers to keep theirs in the garage until they can have the steering checked at a dealership. 

The Issue: The automaker says a defective part could cause the steering wheel to rotate freely, which could allow the driver to lose control of the vehicle. You can read the NHTSA recall document here.

The automaker says a 2016 Outback owner reported the issue on May 3rd. It inspected the car’s steering column, found a problem, and took action.

The Fix: Dealerships will check the recalled vehicles for an incorrectly installed steering column. They’ll replace it if a problem if they find it has the defect.

ford logo

The Basics: Ford is recalling 75,364 Explorers (and Police Interceptor Utility Vehicles) over a welding problem that increases the risk of a crash. The campaign affects 2014-15 model-year vehicles built between January 17 and May 31, 2014.

The Problem: The rear suspension toe links may not have been welded properly and could fracture. It could result in the driver losing control of the vehicle, thereby increasing the risk of a crash.

Injuries/Deaths: The issue is linked to one accident and one injury.

The Fix: Dealers will replace the rear suspension toe links on the affected vehicles starting this month. Expect to hear from the manufacturer to arrange service.

Photo Credit: GM