Nice people but definitely not a good deal. They charged me over $1000 over sticker price and gave me $1500 less than the lowest price shown for my trade in. I hope their service department is better…
Car Pro Asked the GSM of Classic Chevy for their side of the story: I found the deal for Ms Lawther. She bought a Tahoe from us with an MSRP of $54960 and she did get the Car Pro Preferred Price of $51847.09 minus the $1750 in rebates good at the time for a net sale price of $50097.09. Her Murano had a value to us of $15000. It had current damage to both the front and rear bumpers along with an accident report on carfax.
We dealer traded this car for her but did not charge her anything for the service because it was local and did not really cost us anything to go get it. She did get the Car Pro Price even on a car not in stock.
I am concerned that she feels this way; obviously we did not do a proper job of explaining this to her.
We thought she was happy as she gave us no indication to the contrary.
Thanks.
Sincerely,
Mark Kolon
General Sales Manager
Classic Chevy Sugar Land
13115 Southwest Freeway
Sugar Land, TX 77478
281-491-9000
mkolon@classicchevysugarland.com
BAC 256692 Dealer Code 30638
Tristram Lawther & Classic Chevy Houston Comments
Dealer: Classic chevrolet
Rating:
Nice people but definitely not a good deal. They charged me over $1000 over sticker price and gave me $1500 less than the lowest price shown for my trade in. I hope their service department is better…
Car Pro Asked the GSM of Classic Chevy for their side of the story:
I found the deal for Ms Lawther. She bought a Tahoe from us with an MSRP of $54960 and she did get the Car Pro Preferred Price of $51847.09 minus the $1750 in rebates good at the time for a net sale price of $50097.09. Her Murano had a value to us of $15000. It had current damage to both the front and rear bumpers along with an accident report on carfax.
We dealer traded this car for her but did not charge her anything for the service because it was local and did not really cost us anything to go get it. She did get the Car Pro Price even on a car not in stock.
I am concerned that she feels this way; obviously we did not do a proper job of explaining this to her.
We thought she was happy as she gave us no indication to the contrary.
Thanks.
Sincerely,
Mark Kolon
General Sales Manager
Classic Chevy Sugar Land
13115 Southwest Freeway
Sugar Land, TX 77478
281-491-9000
mkolon@classicchevysugarland.com
BAC 256692 Dealer Code 30638
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