LISTEN: Interview With Fiat Chrysler Head Of Quality


Dodge Lineup
Dodge ranks #1 in the 2020 J.D. Power Initial Quality Survey. Pictured upper right: Tim Kuniskis, Global Head of Alfa Romeo and Head of Passenger Cars – Dodge, SRT, Chrysler and FIAT, FCA – North America, Credit: FCA

Last Saturday, we spent a few minutes talking with Mark Champine, the head of quality for Fiat Chrysler North America on WBAP that airs in Dallas-Fort Worth. As you know from last week’s newsletter, Dodge ended up #1 on the J.D. Power Initial Quality Survey, which took me by surprise. Dodge was the first domestic automaker ever to achieve this.

Mark was named Head of Quality for FCA - North America in October 2018. Prior to his new position, Champine served as Head of Electrified Powertrain Programs for FCA - North America. He also was Head of Transmission and Driveline Quality and Quality Center Manager for the Kokomo Transmission Plant in Indiana.

His work and academic background includes:

  • 2018 - current, Head of Quality - FCA North America
  • 2018, Head of Electrified Powertrain Programs
  • 2015, Head of Transmission and Driveline Quality
  • 2009, Head of Transmission and Driveline Programs
  • 2006, Quality Center Manager - Kokomo Transmission Plant
  • 2003, Transmission Engineering Lead - 62TE
  • 2000, Transmission Engineering Lead - 4-speed transmission
  • 1998, Torque Converter Engineering

Champine received his MBA and engineering management master’s degree from the University of Detroit Mercy and his bachelor’s degree in mechanical engineering from Kettering University.

He was born in Grosse Pointe, Michigan.
Mark Champine
Mark Champine, Head of Quality for FCA - North America.


He was a very engaging interview and gave some insight into how FCA gained so much in the area of quality. You can listen to the interview here:

Related Articles
Feedback
Feedback On True Story #28: Sports
Here are some of my favorite comments from readers from True Story #28: Sports, which was about my memories of working with sports personalities. By the way, if you have missed any of the previous st... More ›
Commentary:
Commentary: Sorry Dave Ramsey - You Blew This One
I recently saw this question posed to money-guru and radio host Dave Ramsey, who I listen to occasionally and we, in fact, are on some of the same radio stations across America:

Dear Dave,
... More ›
Special
Special Guest: Fiat Chrysler North American Head of Quality
This Saturday, July 11, on the Car Pro Show at 9:35 AM central, we are honored to have Mark Champine, Head of Quality, FCA - North America on the Dallas show to talk about Dodge topping the J.D Power ... More ›
How
How to Navigate the Car Dealership Finance Office
Many of the questions I get on the air have to do auto financing. This is an area people who have bought cars before worry about. By the time it is time to sign on the dotted line, you may have been a... More ›
There haven't been any comments left on this blog yet. Be the first to add one!.