Uber Releases Annual Lost & Found Report

Ride share
Credit: Uber
A fake tooth, mice, and a bubble machine. Just a few of the more interesting items left behind by Uber riders according to the rideshare company’s fourth annual Uber Lost & Found Index. It offers us a snapshot of what riders are leaving behind and, of course some tips on how to retrieve lost items using the Uber app.

The usual items topped the list of most forgotten items In 2019. Those include phones, wallets, keys and bags with headphones, clothing, glasses and vapes following suit. Uber says there was more than a 21% jump in lost AirPods from last year.

Some of the not so common items left behind include mice, bubble machines, a CPAP machine, a hardboiled egg, guinea pig slippers and more.

As for the most forgetful city? Lubbock, TX, followed closely by Oxford, Mississippi.
Unsurprisingly, people are more apt to forget items on Friday and Saturday nights, and late at night. People tend to forget items on holidays as well. Uber says some of the most forgetful days of the year were January 1 (New Year’s Day), October 27 (Halloween weekend), and March 17 (St. Patrick’s Day).

The full results are below. Take a look – they may surprise you!

The 2020 Uber Lost & Found Index

The 10 Most Commonly Forgotten Items:

  1. Phone
  2. Wallet
  3. Keys
  4. Backpack / bag / purse
  5. Headphones
  6. Clothing
  7. Glasses
  8. Vape / e-cig
  9. ID / license / passport
  10. Water bottle

The 50 Most Unique Lost Items:

  1. Mice for my pet snake to eat
  2. A specimen cup from the doctor’s office
  3. Husband’s CPAP sleep machine
  4. A cooler of breastmilk
  5. A six pack of *much* needed toilet paper
  6. One fake cosmetic tooth and a skin colored retainer
  7. An apron with the name tag “Kayla” from Krispy Kreme
  8. A cat paw print from the vet
  9. Keys with my dead dog’s dog tag with the name “Lucy”
  10. Lanyard that says “virginity rocks”
  11. A boulder
  12. My wife’s weed
  13. Meat
  14. A bubble machine
  15. A purple suede weightlifting belt with blue stitching that says ‘FEARLESS’
  16. An oxygen tank
  17. A brown bag with a Nightmare Before Christmas costume, a Harry Potter wand and a Batman game
  18. Cat tarot cards
  19. Swarovski binoculars
  20. A coconut purse. Literally a black & white plaid coconut with a zipper and a string, ugly as possible. My ID and all my keys are in the coconut purse
  21. Jiu-Jitsu clothes and a towel
  22. The top part of my crutch
  23. A bedazzled tiny tube with an alien face in it
  24. Bag of three stuffed elves
  1. Sriracha themed high socks
  2. Little purple box with gold dental appliance (bottom grillz)
  3. Diamond cufflinks
  4. Gray dog tent with blue wee wee pads inside
  5. Game of Thrones wallet
  6. Bag of wigs
  7. A black leather choker with a silk chiffon piece
  8. My surfing helmet
  9. A special magnet gift for my grandfather in Poland
  10. A hard boiled egg and I don’t want it back
  11. Mustard-colored butt cushion
  12. Jerusalem Bible and a church picture
  13. Ouija board
  14. Small spooky figurines
  15. Cornhole bags for my cornhole set
  16. My pants and my sword
  17. A bag with Uggs and some curry powder
  18. Purple cup with a llama on it
  19. Guinea pig slippers
  20. A food processor
  21. A gold colored Star Trek shirt & fake ears
  22. Steam mop and a box of garbage
  23. A Ziploc containing approximately $12.00 in quarters
  24. An electric servo and a gray fuel pump
  25. A bag of onions & a cup of yogurt
  26. A white remote for an implanted stimulator

The 10 Most “Forgetful” Cities:

  1. Lubbock, Texas
  2. Oxford, Mississippi
  3. College Station, Texas
  4. Fresno, California
  5. Modesto, California
  6. Lawrence, Kansas
  7. St Cloud, Minnesota
  8. Columbus, Georgia
  9. Tallahassee, Florida
  10. Fayetteville, North Carolina

Most Forgetful Days / Times:

  • Uber riders are most forgetful on Fridays and Saturdays, and late at night.
  • People are most forgetful at 6pm (the rush to commute home?), 11pm and midnight.
  • Once again, we saw that some of the most forgetful days of the year were January 1 (New Year’s) and October 27 (Halloween weekend), and this year, March 17 (St. Patrick’s Day, and the most popular day to ride) made it into the top most forgetful days.

Lost items that peak on certain days:

  • People are most likely to forget a stroller on Mondays
  • People are most likely to forget their passport on Tuesdays
  • People are most likely to forget jewelry on Wednesdays
  • People are most likely to forget their ID on Thursdays
  • People are most likely to forget cash on Fridays
  • People are most likely to forget a bag on Saturdays
  • People are most likely to forget a bible on Sundays

2020 Lost Item Trends:

  • Color me forgetful. Riders tend to leave red and blue items behind most often, with pink, green and purple items being forgotten frequently, too. Mustard and violet colored items are left behind least often!
  • Luxury left behind. We see our riders leave luxury Louis Vuitton items in Ubers far more often than Prada, YSL and Chanel. Folks hang onto their Fendi and Hermes products.
  • Key findings. Keys are the third most forgotten items left behind in Ubers. But what brands do we see lost the most? BMW keys top the list, followed by Honda, Jeep and Toyota.
  • AirPods astray. Headphones also made the top ten list of most forgotten items, with AirPods showing up again and again. From a lost right pod to the case itself, we saw a more than 21% increase in lost AirPods since last year.
  • Cash is king. While folks leave all types of money behind – checks, credit cards, bags of coins – we see cash left behind quite often. Folks tend to forget $100 most often, but we’ve seen riders forget $4,000 and even $9,000 in cash!
  • If you’re one of those people who left something behind, look no further than this video, which outlines the simple steps you can take the next time you leave something behind in your Uber.
  • The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in an Uber, you can login to your account on a computer.

Here’s what to do:

  1. Tap “Your Trips” and select the trip where you left something
  2. Tap “I lost an item”
  3. Tap “Contact driver about a lost item”
  4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.
  5. If you lost your personal phone, enter a friend’s phone number (you can do this by logging into your account on a computer, or using a friend’s phone).
  6. Your phone will ring and connect you directly with your driver’s mobile number.
  7. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
  8. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

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