Automakers Offer Financial Help to Hurricane Florence Victims

Hurricane Florence

Many automakers are stepping forward to help victims of Hurricane Florence in North and South Carolina by offering payment relief and other programs as they begin to get back on their feet. Florence is blamed for at least 36 deaths and damage estimates are anywhere from $17 to $22 billion. 

Here is the current list of manufacturer offers:

Fiat Chrysler

Fiat Chrysler is offering a $500 bonus toward the lease or purchase of selected models for residents of North and South Carolina. To take advantage of the offer, residents need to provide a valid insurance claim proving damage as a result of the hurricane. This bonus can be combined with most other offers through January 2, 2019. Vehicles excluded from the offer include the Jeep Grand Cherokee Trackhawk, all SRT models, Jeep Wranglers, the Dodge Challenger SXT, Chrysler Pacifica L, Jeep Cherokee Latitude, Jeep Compass Sport, and the Alfa Romeo Stelvio Quadrifoglio.


Ford Motor Credit Co. is offering its “Hurricane Disaster Relief Family Pricing” on selected vehicles. Qualified customers can also defer their first payment for 120 days. Existing customers affected by Hurricane Florence may apply to defer one or two monthly payments.  The program has also been extended to Lincoln.

General Motors

GM Financial will also assist impacted customers with payment arrangements and by waiving most related fees across its brand lineup. Eligible customers who are replacing a vehicle may also qualify for a 90-day deferred first payment.

Customers with insurance claims who are replacing storm-damaged vehicles in North Carolina, South Carolina, Virginia, and Georgia are also eligible for $1,000 in purchase assistance for nearly all 2018 and 2019 Chevrolet, Buick, GMC, and Cadillac vehicles. This is on top of other eligible incentives, including special discounts for military families and first responders. Lease customers are eligible for a $500 lease allowance, in addition to other eligible incentives.

The offer is good until the end of October. It excludes select base trim levels and is not available with some other offers. See a dealer for details.


Honda says it will work with customers who need assistance. The automaker is referring affected account holders to local Honda Financial Services and Acura Financial Serviceoffices to check on assistance options.


Hyundai is offering a Hurricane Florence $750 disaster relief coupon. The program runs through January 2, 2019. Buyers must provide a letter from their insurance company clearly identifying the vehicle make and model, amount of damage incurred and proof damage was a result of the storm. We’re also seeing a 90-day deferred payment option for buyers in the Carolinas and Virginia.


Infiniti is offering employee pricing and special financing with deferred payments. The offer goes out to victims in designated FEMA disaster areas who have a storm-related insurance claim on their current vehicle. Those programs will run through November 30th. Details are available at dealers.  Infiniti Financial Services will also offer payment deferrals for new vehicle purchases for up to three months. Current customers in FEMA designated areas in the Carolinas and Virginia are encouraged to contact IFS via phone (800-406-5895) or chat online at to discuss available options.


Mercedes-Benz Financial Services and Daimler Truck Financial will offer extensions and deferred payments, redirected billing statements and no-cost phone payments.


Nissan’s finance arm is assisting current customers with deferred payment options. Customers can request payment extensions on or by calling (800) 406-5895.

Nissan is also offering employee pricing with a delayed payment option, on most Nissan cars and trucks, to qualified individuals or business owners whose vehicle(s) sustained damage or a total loss during Florence’s impact Those impacted by the storm in South Carolina, North Carolina, Georgia, and Virginia have until October 31st to apply for the discount. For more information head to


Toyota Financial Services (TFS) is offering payment relief options to both its Toyota and Lexus customers located in the designated disaster areas.  Payment relief options include:

  • Extensions and lease deferred payments 
  • Redirecting billing statements 
  • Arranging phone or online payments 

Toyota Financial Services will attempt to contact customers via email and telephone to assess their needs and discuss options. Toyota Financial Services customers may also call 800-874-8822 or contact TFS via email using the Mail Center function after logging into Lexus Financial Services customers may call 800-874-7050 or contact LFS via email using the Mail Center function after logging into

Photo Credit: U.S. National Guard/Creative Commons 2.0 License


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