Our national newsletter sends once a week on Friday around 3pm CST. You can expect your first newsletter on the Friday following your confirmed sign-up. It is a two-step process. Please follow the directions below and you’ll be squared away in no time:
Request that your email provider whitelist our email sending domain: carprousa.com.
Open and click links in emails you receive from us.
Move our emails found in your SPAM/junk folder back to the inbox.
Also, we recommend that you check all of your folders including any promotional or social media folders in case it went into another one other than your direct inbox by mistake.
If you’ve tried these above steps and are still not receiving your newsletter within two weeks, contact us here to request help.
Also, note that if you accidentally unsubscribe it could take 2 to 3 weeks to get you reinstated to the list, as we take unsubscriptions and the integrity of our subscriber list very seriously. If you should happen to unsubscribe in error, please be patient as we work with our newsletter provider to reinstate your name on the list. You may also be sent directions as well during this process.
3. Are you having trouble viewing the newsletter in your email?
Some email systems do not display the entire contents of emails within your inbox. For instance, in Google Gmail, It may be necessary to scroll to the bottom of the email and click a link that says “View Entire Message” to open a new window that will open the newsletter in its entirety.