Sam Pack’s 5 Star Ford – Carrollton

Sam Pack’s 5 Star Ford – Carrollton
1635 S. Interstate 35 EastCarrolltonTexas75006

Trey Russell
General Manager
(972) 232-7589
When you use CAR PRO to connect with one of our Certified Dealers, our Car Pro Promise assures that you will be provided with an outstanding car buying experience and special friend of CAR PRO pricing. We call this the VIP Experience! It is a better way to buy a car, and best of all, it’s FREE

Just follow these simple steps:

  1. Start now by completing the VIP Connection Form below to request your VIP Certificate by email
  2. Print out your VIP Certificate
  3. Present your VIP Certificate when you arrive at Sam Pack’s 5 Star Ford – Carrollton. They'll know immediately that you are a CAR PRO VIP. You'll be treated like a VIP from the start!
Car Pro Manager Trey Russell will connect with you as soon as possible to set up an appointment, test drive, or even a "speedy transaction" focused visit. You decide! Have confidence that you are with a Car Pro dealer who is committed to the CAR PRO Promise.

Please complete the VIP Connection Form below and click "Submit VIP Connection Form." We'll introduce you to Trey Russell, General Manager at Sam Pack’s 5 Star Ford – Carrollton.


Dealer Ratings

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please complete the "Rate Your VIP Experience" section at the bottom of the page.

Brian S.

Bobby and Jeff were very courteous, helpful and friendly. We struck a deal in 30 minutes.....Thanks for your assistance Jerry!

Jim & Pam

We went to 5 Star Ford Carrollton to look at a 2018 Ford Escape. We made the trip in Pams 2013 VW Beetle so we could see what kind of trade we could make. A few hours later we drove home in a new Ford Escape. While there we were treated like VIPs by everyone involved in the process. Kyle Bridges the salesman that met us at our car when we arrived walked us through the process. Kyle was very friendly and knowledgeable as was every employee envolved with the sale. There was no pressure involved with the sale and we left knowing that we had gotten the best deal to be had anywhere!

Suzanne in North Tx

I had bought a new vehicle from this dealership almost a year ago but wanted to explore trading for a smaller vehicle. My contact person wasnt available, so the dealership researched and found my previous salesman. He was off property picking up a vehicle, so he recommended a colleague. Flash jumped in and worked with me. Both times Ive done business with Five Star Ford in Carrollton have been enjoyable!

Gary Banks

These guys are great. I walked in with my own set of fixed income, disabled veteran and credit issues and thinking that there's no way they could help me. Roger Patel greeted me who passed me to David Keen. David treated me with outstanding customer service, kept me fully informed and told me the truth (most important). I was able, along with the assistance of their finance department and business manager Brandon Matthews (an incredibly busy man....he moves at light speed) to purchase a vehicle I thought was well out of my range.
All the while treating me with great respect, informing me of the facts but also entertaining me, ensuring I was comfortable and relaxed.
Sam Pack's has earned, and I mean really earned my loyalty and I will be their customer for life.

Silvia and Taylor

Looking to replace a totaled-out 2013 F-150, my son and I went to Five Star in Carrollton as Car Pro VIPs. The GM had called my son as were leaving Five Star in N Richland Hills and told him he might not be available when we got there but to ask for Reuben Krause. We did not know if we were going to end up with a new or certified truck at the time. Reuben made us feel at home, asked what we wanted to see, and proceeded to show us some vehicles. He then asked if he could put us in the hands of an associate, Robert Elzey, and he, too, was a great person to work with--very patient. We were able to settle on a beautiful certified F-150. The sales people were good, professional guys.

Kathy B.

Dear Jerry,

Best car buying experience EVER. I've listened to your show over the years and when I needed to buy a new car I knew exactly the dealership to visit, Five Star Ford Carrollton. A most enjoyable experience. Definitely the way to go when purchasing a new car. In fact, heading to another dealership this weekend for another car purchase for my son. I'm sure the experience will be just as pleasant.

Thank you very much!!
Kathy B.

Eric Fulton

I have been looking for a new or used truck for over a year. I contact Sam Pack Ford in Carrollton because Car Pro recommended them. Reuben Krause was my sales guy. Wonderful man. He really listened to what my needs were for a truck and helped me narrow down what would be a good fit. I wanted the payments to be under a certain amount; he got pretty dang close to it. Good experience all around.

I highly recommend Sam Pack Ford in Carrollton. Ask to speak to Reuben. You won't be disappointed.

Also, the Business Manager, David Barragan, really made the finance end of the deal a pleasant one. He took the time to explain the contract and showed a personal interested in my questions. Great guy.

J Case

One of the best car buying experiences I have had. I was fortunate to have dealt with B J Reynolds. I did not know of his condition at the time but in hind sight realize after a long day, he still took the time to go over the car and answer any questions before sending me on my way. He was the ultimate in customer service as were the people at the dealership. I am looking forwrard to a repeat experience

Jon Boles

Thank you for sharing the mutual trust you have with your Car Pro USA dealers. Specifically Sam Pack 5 Star Ford, Carrollton, in the beautiful new facility they just occupied.

New car shopping and purchasing is an activity my wife and I do not cherish. In over 48 years of marriage we have previously purchased only 8 new cars or trucks from dealers and 3 used cars or truck from individuals we knew. I dont recall ever driving out of a dealership the same day with our new ride.

After the bad spring hail storm that effectively totaled my wifes 2000 Ford Explorer, we felt it was time to suck it up and get her into something new. Ive been listening to your radio program for quite a few years so it was a no brainer we would become a Car Pro VIP buyer, not a shopper. We decided on a 2015 Ford Edge based on your review and recommendations to other listeners with similar requirements to ours.
Jose Garcia met us in the lot when we got out of our dented Explorer. He escorted us directly to Trey Russell, sat in on our short meeting with Trey and then took us directly to the color Edge my wife had decided she wanted.. a Gray Titanium model which we test drove and drove home later that day. (With one of the huge stuffed Teddy Bears seat belted in the back seat.)

After the credit app was completed and the Edge was being prepped, we had a very nice visit with Jose before we signed all the papers with Michael Pisarik. Unlike our previous experiences it was a refreshing experience. (On one occasion in 1988 at an Austin, Texas, Ford dealership we were virtually abandoned and wandered around the dealership while they prepared the paperwork that should have been complete before we arrived.) Hopefully in fifteen years when we replace the Edge, Jose will be available to help us.

You and your Car Pro Dealers have managed to make car buying an enjoyable experience. Now all you have to do is make driving in the Metroplex an enjoyable experience.

Jon & Margie Boles
De Leon, Texas

Roger Baker

I just bought a used F-150 at 5 Star Ford, Carrollton. We had met Jennings Bryant last spring when I came in for a Ford test drive. He was great then explaining all he could about the F-250 I was test driving. He was still the same when we came in to look at the F-150. When I had questions about what the dealership would do to get the truck ready for selling he brought in R. J. Rebolloso to answer them. At the end I asked if there was any discount for loyal Car Pro Show listeners. Jennings checked and yes there was. Our whole experience at 5 Star was great and we hope to be back within the next year to get a new Expedition. Appreciate the work that you do for us and the support of the dealers.

Charles and Betty


It's truly a pleasure buying from Sam Pack's Five Star Ford in Carollton. I went by my local Ford dealer in Waco to pick the options and color choices we wanted. I was told the SE trim level with the leather package was hard to find. I emailed Trey the next day and, in 20 minutes, he called me with what he thought was the perfect Escape. The vehicle was still in transit and he kept us informed of location through out the shipping process. My wife absolutely loves the Escape!
Brandon in finance was able to beat the already low finance rate we had from our credit union.
Trey and Brandon both remembered us from 4 years ago when we bought our Fusion from BJ. Please rest assured that BJ's legacy lives on through these great guys who will sell you a car, but more importantly build a relationship in the process!

Thank you for all you do for car buyers all across America!
Charles and Betty

Ted and Sheryl Kiser

Jerry, This is my second time to follow your advice. This time you sent us to BJ. What a GREAT guy!!!!!! We felt so bad having him run all the property looking for just the Escape for my wife, but he just kept smiling. Just 4 hours later, one of those hours spent test driving, and we left with the Escape that my wife wanted. All the folks in Carrollton are really friendly and helpful. Thanks for the help.
Ted and Sheryl Kiser

r courtney

My daughter bought a 2011 fiesta and got a great deal and had a pleasant time doing it. I
would highly recommend 5 star ford and rick dike for their great service.thanks . r courtney

George Parten

All of the folks at Sam Pack were very professional and helpful in assisting my wife with her selection of a new 2013 Ford Edge. We drove 100+ miles to reach the dealership but the drive was well worth the time. We are extremely satisfied with our experience and would highly recommend Sam Pack 5 Star Ford to anyone. It's easy to recognize why this dealership is a Car Pro certified dealer.

James P.


You have helped me quite a bit in the past with my F250 and now I was ready to trade it in and get the new Ecoboost engine in the F150 as these trucks now can haul nearly as much as my F250 did.

You steered me right by sending me to BJ at Carrollton Five Star Ford. He was extremely easy to work with, the total transaction took about 2 hours and the guys in finance were great to work with and I feel I got a fair deal thanks to you.

I had some real specific requirements with the 6.5 ft box, Ecoboost, and 4X4. (Which in combination is hard to find) They had one on the lot and I fell in love immediately.

Two things that really stood out are that BJ then took me through the entire truck including the SYNC system and they filled it up with gas!!!! Never had that before especially with a 36 gallon tank. I drove home in my 2012 F150 Supercrew FX4 as happy as I could be.

My wife was extremely impressed on how nice it rode, how quiet they are and how BIG it is. Can't wait to see what mileage I get out of the engine once the "new car lead foot" syndrome wears off. That twin turbo V6 is unreal.

I have since referred two friends that are going by this weekend for the Labor Day sales. Thanks again for the help.

James P.

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