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Austin Subaru

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Austin Subaru CarProUSA Specialist
Chris Hudson
General Manager
Call or Text:
Austin Subaru
8100 Burnet Rd
Austin, TX
78757

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 18, 2020
I've purchased 3 vehicles and have always had a good experience.
I love having the CarPro advantage.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru Erick Franco and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 15, 2020
I submitted my request through the CarProUSA website. I received a text from Edwin within 24 hours. We texted back and forth and set up an appointment for a test drive for my wife. After the test drive, we drilled down a bit on the details. Apparently, what I filled out regarding the package for the Ascent had many more options than I wanted or needed. With a clearer understanding of what I had in mind, Edwin began his search. He found the right model and option package within two days. We set up an appointment to close the deal. It turned out that when the Ascent arrived, it had side mouldings and door guards (which I had not requested). Austin Subaru did not charge me for them. Within two hours, I was driving home. Edwin and the team at Austin Subaru were helpful, thorough and friendly through the entire process. Never once did I feel pressure nor neglected. They struck all the right chords.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Edwin Martinez and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 12, 2020
Everything seemed to work out great.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Michael and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
May 21, 2020
Steve, Eddie, Hilary and Yelena made buying our new Outback easy. We were able to do most of the work remotely so that dropping off our trade-in and picking up our new Outback took only about an hour.
Response from CarProUSA
Congratulations on your new Subaru Outback! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
April 28, 2020
Very helpful
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Please come visit us again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
March 1, 2020
My husband and I received great service and attention from all the people we worked with: salesperson, Luke Hanley, design consultant, Sonny Maxcy, and business manager, Danny Sosa. We felt listened to about our needs and wants in a new vehicle and in the financing process. We were extremely satisfied with our buying experience at Austin Subaru.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Luke and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 22, 2020
Lucas Hanley is knowlegeable friendly and followed through with what he said in a timely manner. I highly reccomend him and this dealership.
Danny Sosa, the business manager was superb also, with thorough explannations and answering all questions
Response from CarProUSA
Congratulations on your new Subaru Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 18, 2020
Everyone we encountered at Austin Subaru treated us with curtesy and with no pressure to buy. Jake answered all our questions and made the buying procedure as stress free as possible. We happily recommend Austin Subaru!
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Austin Subaru with only the best there is to offer. Its so nice to hear that Jake helped to make your experience such a positive one. Enjoy your new Subau!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 18, 2020
Great!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Jade and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 5, 2020
Everything about our experience at Austin Subaru was amazing. Jake was very personable, knowledgeable and even let us bring our dog into his office. Great person to work with.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Austin Subaru. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
December 18, 2019
Robbie Docherty was very helpful and knowledgeable when I came in to test drive a Subaru Forester.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Robbie. Please come visit us again soon!

4 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
December 11, 2019
Salesman was personable and offered a price approximately $2000 more than a dealer in Houston, Gillman Subaru.
Response from CarProUSA
We apologize for your negative experience. At CarProUSA and Austin Subaru we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership and forwarded this information to them. Again, thank you for taking the time to write this review.

4 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
October 19, 2019
Everyone was very nice and professional. We made a deal on a Saturday. The vehicle was to arrive the following Tuesday. The dealer was to install all the accessories and have the vehicle ready for pick up the following Saturday. Apparently the vehicle was delayed so when we arrived to take delivery it wasn't ready. The drive from our home to the dealer is just over an hour. We would have really appreciated it if someone from the dealer had called us and informed us of the delay before we spent the time going back. We could have easily waited until the following Saturday to pick the vehicle up when it was 100% ready to go.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
October 9, 2019
Austin Subaru contacted me as a result of my registering with Car Pro. John was just great. I wanted to drive the cars for a bit longer than the customary short test drive. They set that up for us to be able to take each of the cars out for a good little test drive.
Response from CarProUSA
Congratulations on your new Subaru! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
September 16, 2019
This was a painless car buying experience. Brittany went above and beyond in trying the find the perfect Forester for me. This was the first time while buying a car that I've felt no pressure, and it was apparent that Brittany's #1 concern was that I got what we wanted (and I did!). I highly recommend Austin Subaru and Brittany Nelson.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
August 16, 2019
Tony showed me a variety of vehicles. I ended up purchasing a different vehicle, but will be back when I decide to buy another vehicle. Service was fantastic!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
July 29, 2019
I initiated the contact by phone and John was very prompt in returning my call. He found a Forester that would meet my needs in another city and arranged to have it delivered. When I went to the dealership to see the car, John took all the time I needed for him to explain the new features (my trade-in was 14 years old, so I had many questions) . After I got home, I had more questions and each time I phoned, John returned my calls promptly. I am very pleased with the service John provided.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with John!. Enjoy your new Forester and please come visit CarProUSA and Austin Subaru again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 23, 2019
John was patient, attentive, and helpful. It was a good experience.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience withJohn. Enjoy your new vehicleand please come visit CarProUSA and Austin Subaru again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
May 15, 2019
Brittany was very helpful. I test drove a vehicle. It turned out I didn't like Subaru. She was helpful and listened to what I wanted in a vehicle

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
April 5, 2019
My experience at Austin Subaru was very positive.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 16, 2019
Jay was awesome. I am definitely coming back with my mom and my husband back. They are both in the market. Suburu has amazing cars and service at this location. Jay was knowledgeable, friendly, and to the point when I talked with him.
Response from CarProUSA
Hi Julie, We appreciate your feedback concerning this recent experience with Austin Subaru. Jay and the team over there are always awesome to work with. CarProUSA wants to thank you for being a valued show listener, and the entire team at Austin Subaru do want to thank you so much for the opportunity to earn your business!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 15, 2019
Easy process, including our trade in
Response from CarProUSA
Hello there John, We appreciate your feedback and letting us know how your purchase went there at Austin Subaru. John Martinez and the team there always do a fantastic job. We appreciate you being a valued show listener, and John and the team at Austin Subaru truly thank you for your business! Congratulations on that new Subaru!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 8, 2019
The most enjoyable car buying experience in the 40 years of me buying cars. The folks here know how to treat clients. Ready to help in anyway possible. The dealership itself is clean, relaxing and geared towards the best possible experience for the buyer. A great lounge/waiting area for service. Knowledgeable staff and car salesmen. Would buy from here exclusively in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
September 3, 2018
The dealer was very accommodating, Most of the paperwork was done online we were in and out in under 1-1/2 hours.
5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 18, 2020
I've purchased 3 vehicles and have always had a good experience.
I love having the CarPro advantage.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru Erick Franco and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 15, 2020
I submitted my request through the CarProUSA website. I received a text from Edwin within 24 hours. We texted back and forth and set up an appointment for a test drive for my wife. After the test drive, we drilled down a bit on the details. Apparently, what I filled out regarding the package for the Ascent had many more options than I wanted or needed. With a clearer understanding of what I had in mind, Edwin began his search. He found the right model and option package within two days. We set up an appointment to close the deal. It turned out that when the Ascent arrived, it had side mouldings and door guards (which I had not requested). Austin Subaru did not charge me for them. Within two hours, I was driving home. Edwin and the team at Austin Subaru were helpful, thorough and friendly through the entire process. Never once did I feel pressure nor neglected. They struck all the right chords.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Edwin Martinez and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 12, 2020
Everything seemed to work out great.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Michael and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
May 21, 2020
Steve, Eddie, Hilary and Yelena made buying our new Outback easy. We were able to do most of the work remotely so that dropping off our trade-in and picking up our new Outback took only about an hour.
Response from CarProUSA
Congratulations on your new Subaru Outback! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
April 28, 2020
Very helpful
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Please come visit us again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
March 1, 2020
My husband and I received great service and attention from all the people we worked with: salesperson, Luke Hanley, design consultant, Sonny Maxcy, and business manager, Danny Sosa. We felt listened to about our needs and wants in a new vehicle and in the financing process. We were extremely satisfied with our buying experience at Austin Subaru.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Luke and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 22, 2020
Lucas Hanley is knowlegeable friendly and followed through with what he said in a timely manner. I highly reccomend him and this dealership.
Danny Sosa, the business manager was superb also, with thorough explannations and answering all questions
Response from CarProUSA
Congratulations on your new Subaru Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 18, 2020
Everyone we encountered at Austin Subaru treated us with curtesy and with no pressure to buy. Jake answered all our questions and made the buying procedure as stress free as possible. We happily recommend Austin Subaru!
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Austin Subaru with only the best there is to offer. Its so nice to hear that Jake helped to make your experience such a positive one. Enjoy your new Subau!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 18, 2020
Great!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Jade and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 5, 2020
Everything about our experience at Austin Subaru was amazing. Jake was very personable, knowledgeable and even let us bring our dog into his office. Great person to work with.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Austin Subaru. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
December 18, 2019
Robbie Docherty was very helpful and knowledgeable when I came in to test drive a Subaru Forester.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Robbie. Please come visit us again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
October 9, 2019
Austin Subaru contacted me as a result of my registering with Car Pro. John was just great. I wanted to drive the cars for a bit longer than the customary short test drive. They set that up for us to be able to take each of the cars out for a good little test drive.
Response from CarProUSA
Congratulations on your new Subaru! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
September 16, 2019
This was a painless car buying experience. Brittany went above and beyond in trying the find the perfect Forester for me. This was the first time while buying a car that I've felt no pressure, and it was apparent that Brittany's #1 concern was that I got what we wanted (and I did!). I highly recommend Austin Subaru and Brittany Nelson.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
August 16, 2019
Tony showed me a variety of vehicles. I ended up purchasing a different vehicle, but will be back when I decide to buy another vehicle. Service was fantastic!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
July 29, 2019
I initiated the contact by phone and John was very prompt in returning my call. He found a Forester that would meet my needs in another city and arranged to have it delivered. When I went to the dealership to see the car, John took all the time I needed for him to explain the new features (my trade-in was 14 years old, so I had many questions) . After I got home, I had more questions and each time I phoned, John returned my calls promptly. I am very pleased with the service John provided.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with John!. Enjoy your new Forester and please come visit CarProUSA and Austin Subaru again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 23, 2019
John was patient, attentive, and helpful. It was a good experience.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience withJohn. Enjoy your new vehicleand please come visit CarProUSA and Austin Subaru again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
May 15, 2019
Brittany was very helpful. I test drove a vehicle. It turned out I didn't like Subaru. She was helpful and listened to what I wanted in a vehicle

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
April 5, 2019
My experience at Austin Subaru was very positive.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 16, 2019
Jay was awesome. I am definitely coming back with my mom and my husband back. They are both in the market. Suburu has amazing cars and service at this location. Jay was knowledgeable, friendly, and to the point when I talked with him.
Response from CarProUSA
Hi Julie, We appreciate your feedback concerning this recent experience with Austin Subaru. Jay and the team over there are always awesome to work with. CarProUSA wants to thank you for being a valued show listener, and the entire team at Austin Subaru do want to thank you so much for the opportunity to earn your business!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 15, 2019
Easy process, including our trade in
Response from CarProUSA
Hello there John, We appreciate your feedback and letting us know how your purchase went there at Austin Subaru. John Martinez and the team there always do a fantastic job. We appreciate you being a valued show listener, and John and the team at Austin Subaru truly thank you for your business! Congratulations on that new Subaru!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 8, 2019
The most enjoyable car buying experience in the 40 years of me buying cars. The folks here know how to treat clients. Ready to help in anyway possible. The dealership itself is clean, relaxing and geared towards the best possible experience for the buyer. A great lounge/waiting area for service. Knowledgeable staff and car salesmen. Would buy from here exclusively in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
September 3, 2018
The dealer was very accommodating, Most of the paperwork was done online we were in and out in under 1-1/2 hours.

4 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
December 11, 2019
Salesman was personable and offered a price approximately $2000 more than a dealer in Houston, Gillman Subaru.
Response from CarProUSA
We apologize for your negative experience. At CarProUSA and Austin Subaru we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership and forwarded this information to them. Again, thank you for taking the time to write this review.

4 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
October 19, 2019
Everyone was very nice and professional. We made a deal on a Saturday. The vehicle was to arrive the following Tuesday. The dealer was to install all the accessories and have the vehicle ready for pick up the following Saturday. Apparently the vehicle was delayed so when we arrived to take delivery it wasn't ready. The drive from our home to the dealer is just over an hour. We would have really appreciated it if someone from the dealer had called us and informed us of the delay before we spent the time going back. We could have easily waited until the following Saturday to pick the vehicle up when it was 100% ready to go.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.
4 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
December 11, 2019
Salesman was personable and offered a price approximately $2000 more than a dealer in Houston, Gillman Subaru.
Response from CarProUSA
We apologize for your negative experience. At CarProUSA and Austin Subaru we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership and forwarded this information to them. Again, thank you for taking the time to write this review.

4 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
October 19, 2019
Everyone was very nice and professional. We made a deal on a Saturday. The vehicle was to arrive the following Tuesday. The dealer was to install all the accessories and have the vehicle ready for pick up the following Saturday. Apparently the vehicle was delayed so when we arrived to take delivery it wasn't ready. The drive from our home to the dealer is just over an hour. We would have really appreciated it if someone from the dealer had called us and informed us of the delay before we spent the time going back. We could have easily waited until the following Saturday to pick the vehicle up when it was 100% ready to go.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 18, 2020
I've purchased 3 vehicles and have always had a good experience.
I love having the CarPro advantage.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru Erick Franco and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 15, 2020
I submitted my request through the CarProUSA website. I received a text from Edwin within 24 hours. We texted back and forth and set up an appointment for a test drive for my wife. After the test drive, we drilled down a bit on the details. Apparently, what I filled out regarding the package for the Ascent had many more options than I wanted or needed. With a clearer understanding of what I had in mind, Edwin began his search. He found the right model and option package within two days. We set up an appointment to close the deal. It turned out that when the Ascent arrived, it had side mouldings and door guards (which I had not requested). Austin Subaru did not charge me for them. Within two hours, I was driving home. Edwin and the team at Austin Subaru were helpful, thorough and friendly through the entire process. Never once did I feel pressure nor neglected. They struck all the right chords.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Edwin Martinez and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 12, 2020
Everything seemed to work out great.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Michael and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
May 21, 2020
Steve, Eddie, Hilary and Yelena made buying our new Outback easy. We were able to do most of the work remotely so that dropping off our trade-in and picking up our new Outback took only about an hour.
Response from CarProUSA
Congratulations on your new Subaru Outback! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
April 28, 2020
Very helpful
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Please come visit us again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
March 1, 2020
My husband and I received great service and attention from all the people we worked with: salesperson, Luke Hanley, design consultant, Sonny Maxcy, and business manager, Danny Sosa. We felt listened to about our needs and wants in a new vehicle and in the financing process. We were extremely satisfied with our buying experience at Austin Subaru.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Luke and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 22, 2020
Lucas Hanley is knowlegeable friendly and followed through with what he said in a timely manner. I highly reccomend him and this dealership.
Danny Sosa, the business manager was superb also, with thorough explannations and answering all questions
Response from CarProUSA
Congratulations on your new Subaru Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 18, 2020
Everyone we encountered at Austin Subaru treated us with curtesy and with no pressure to buy. Jake answered all our questions and made the buying procedure as stress free as possible. We happily recommend Austin Subaru!
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Austin Subaru with only the best there is to offer. Its so nice to hear that Jake helped to make your experience such a positive one. Enjoy your new Subau!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 18, 2020
Great!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Jade and the team will be thrilled to hear your feedback!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
January 5, 2020
Everything about our experience at Austin Subaru was amazing. Jake was very personable, knowledgeable and even let us bring our dog into his office. Great person to work with.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Austin Subaru. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
December 18, 2019
Robbie Docherty was very helpful and knowledgeable when I came in to test drive a Subaru Forester.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Robbie. Please come visit us again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
October 9, 2019
Austin Subaru contacted me as a result of my registering with Car Pro. John was just great. I wanted to drive the cars for a bit longer than the customary short test drive. They set that up for us to be able to take each of the cars out for a good little test drive.
Response from CarProUSA
Congratulations on your new Subaru! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Austin Subaru were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
September 16, 2019
This was a painless car buying experience. Brittany went above and beyond in trying the find the perfect Forester for me. This was the first time while buying a car that I've felt no pressure, and it was apparent that Brittany's #1 concern was that I got what we wanted (and I did!). I highly recommend Austin Subaru and Brittany Nelson.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
August 16, 2019
Tony showed me a variety of vehicles. I ended up purchasing a different vehicle, but will be back when I decide to buy another vehicle. Service was fantastic!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Austin Subaru. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
July 29, 2019
I initiated the contact by phone and John was very prompt in returning my call. He found a Forester that would meet my needs in another city and arranged to have it delivered. When I went to the dealership to see the car, John took all the time I needed for him to explain the new features (my trade-in was 14 years old, so I had many questions) . After I got home, I had more questions and each time I phoned, John returned my calls promptly. I am very pleased with the service John provided.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with John!. Enjoy your new Forester and please come visit CarProUSA and Austin Subaru again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
June 23, 2019
John was patient, attentive, and helpful. It was a good experience.
Response from CarProUSA
On behalf of CarProUSA and Austin Subaru, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience withJohn. Enjoy your new vehicleand please come visit CarProUSA and Austin Subaru again soon!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
May 15, 2019
Brittany was very helpful. I test drove a vehicle. It turned out I didn't like Subaru. She was helpful and listened to what I wanted in a vehicle

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
April 5, 2019
My experience at Austin Subaru was very positive.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 16, 2019
Jay was awesome. I am definitely coming back with my mom and my husband back. They are both in the market. Suburu has amazing cars and service at this location. Jay was knowledgeable, friendly, and to the point when I talked with him.
Response from CarProUSA
Hi Julie, We appreciate your feedback concerning this recent experience with Austin Subaru. Jay and the team over there are always awesome to work with. CarProUSA wants to thank you for being a valued show listener, and the entire team at Austin Subaru do want to thank you so much for the opportunity to earn your business!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 15, 2019
Easy process, including our trade in
Response from CarProUSA
Hello there John, We appreciate your feedback and letting us know how your purchase went there at Austin Subaru. John Martinez and the team there always do a fantastic job. We appreciate you being a valued show listener, and John and the team at Austin Subaru truly thank you for your business! Congratulations on that new Subaru!

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
February 8, 2019
The most enjoyable car buying experience in the 40 years of me buying cars. The folks here know how to treat clients. Ready to help in anyway possible. The dealership itself is clean, relaxing and geared towards the best possible experience for the buyer. A great lounge/waiting area for service. Knowledgeable staff and car salesmen. Would buy from here exclusively in the future.

5 Austin Subaru //fs2.ebait.biz/c4RpU5aF/austin-subaru-logo.png 8100 Burnet Rd Austin, TX 78757 512-271-9169
September 3, 2018
The dealer was very accommodating, Most of the paperwork was done online we were in and out in under 1-1/2 hours.