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Charles Maund Toyota

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Charles Maund Toyota CarProUSA Specialist
Shannon Brady
CarProUSA Manager
Charles Maund Toyota
8400 Research Blvd
Austin, TX
78767

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 29, 2020
Wow, excellent!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 17, 2020
Shannon was great, got right to the point on all questions asked, and the bottom line on the pricing. Also dealt with Roland on purchasing customization parts for Tundra. He was very knowledgeable and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 1, 2020
Dealership was prompt in responses to me.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
June 18, 2020
Shannon found me a great car, a 2019 Highlander. Great communication, service and knowledge. Overall an excellent experience!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota.Shannon Brady and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 9, 2020
Shannon was a great pleasure to work with, no pressure, knowledgeable, and I would buy from him again.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new Toyota and please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 3, 2020
Shannon was very knowledgeable on the Highlander, and Charles Maund provides great service after the sale incentives.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 11, 2020
I have been looking for a long time for a low mileage CPO Land Cruiser with the right color combination as well. I saw a non CPO lc up on their website that fit all my other criteria . I contacted Shannon through the Car Pro web page and received an almost immediate response. They were not planning on certifying the vehicle so I asked for a warranty to sweeten the deal that would give me the same protections as a CPO. Shannon countered with agreeing to certify it at a cost less than the warranty. This was all done over the PHONE! We agreed on the deal. I never thought buying a car could be this easy. As the Monkees used to sing... "Now I'm a beleiver".... 2016 model. 18000 miles I live in Lubbock btw
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new Land Cruiser!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 9, 2020
Very professional. No high pressure.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 3, 2020
Still looking at car ... but had a great experience and will go back to Shannon if I decide to get a Toyota
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 30, 2019
This was an overall good experience. Shannon is a sales professional who conveys dignity and respect for an automobile sale in a specialty car which has far more demand than supply.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 28, 2019
We had a "5 star plus" purchasing experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new (make/model). Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 24, 2019
Great service. No pressure to lease, or buy and straight forward pricing.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota.Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 24, 2019
Was very easy buying experience. It was mostly done by email with a few phone calls. They found the exact Highlander we wanted. I haven�t actually meet Shannon yet. Hopefully will when we pick up the car.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 15, 2019
After receiving a referral from Jerry, I made an appointment with Shannon Brady at Charles Maund. I had never leased a vehicle before and Shannon was able to answer all my questions and found me a new 2019 Rav-4 XLE for a reasonable monthly payment. I was pleasantly surprised at the service and professionalism during my leasing experience.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new 2019 Rav-4 XLE and please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 11, 2019
Sales people and financing were friendly and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 10, 2019
He knew his product. He knew it really well.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 8, 2019
We check out 4 cars and Shannon helped in the evaluation then we picked one and closed the deal.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 15, 2019
Shannon did a Great Job for me. He was able to get me in the Exact 4Runner I was looking for!! I will definitely be going back to him for my next Toyota!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Shannon emailed me the day before my appointment to get the paperwork started and save me time. Upon arrival to the dealership, sales staff were very friendly and quick to ask if I needed help as I waited for Shannon to meet me. The car was cleaned beautifully and fully gassed up. Shannon showed me how to use the navigation system and setup my phone for me. When I emailed Shannon several days later to tell him that I forgot to remove my Txtag, he wrote me shortly afterwards to say he had removed and destroyed the tag. He's a great salesman and a no nonsense guy. This is the 4th Toyota 4Runner that I have bought from Charles Maund Toyota. I'm a happy customer and love my new car.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Toyota 4Runner and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Good car, fair (not spectacular) price, patient salesman. Had found the car on line. Got both fobs (dealer provided one new). Daughter and wife are happy. What more can you want?
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Shannon was great. He exemplifies your process. I was looking for a used Sentra or Altima for my 17 year old daughter. I called him early on a Thursday morning. He was on his way to work. I told him what i was looking for. He called me as soon as he was on the lot and confirmed availability and the price. I drove over at lunch for a quick test drive. I asked him to hold it for me until I could bring her by on Saturday. We arrived at 1pm on Saturday to let her drive it. An hour later, we were driving home.

Shannon was welcoming, low pressure and just plain enjoyable to work with. The finance/closing experience was painless and quick. Two thumbs up for Shannon and the dealership.

And thumbs up to the CareProUSA process. Vehicle #5 done.


Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 26, 2019
Absolutely amazing!!!
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 15, 2019
I only talked to Shannon over the phone. Due to other circumstances, I was unable to continue a car purchase at this time. I did ask Shannon a couple of questions and got straight answers, unlike the previous dealer I talked to. When I'm able to start looking again, I'll be making an appointment with Shannon.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 4, 2019
Real good experience with Shannon and Daniel in finance also. would recommend to all.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota .Shannon, Daniel and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 3, 2019
Shannon was wonderful! No hassle/no haggle. He talked openly and honestly and made me feel confident to respond/ask for more information in the same manner. Gave me a great price right off the bat.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 2, 2019
Shannon was very thorough and personable. He covered a lot of ground with us, very knowledgeable and we definitely had a good experience.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new vehicle and please come visit CarProUSA us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 5, 2019
Shannon was great
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new vehicle!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 2, 2019
This was my second time buying from Shannon and I felt like I got a fair deal.
Response from CarProUSA
Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new vehicle!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 30, 2019
We are happy with the vehicle we purchased
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 19, 2019
In the door and out the door, with a new Avalon in less than 2 hours.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 12, 2019
Ordered tundra ,will be delivered at the end of August.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Tundra and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 3, 2019
Shannon and his crew did a great job
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 27, 2019
We had a great experience with Shannon and they're financing dept. I would highly recommend them.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 26, 2019
I was getting a car for my mom and Shannon was great! He called me quickly (5-10 mins) after submitting my VIP Priority Pass. He greeted us as we walked up to the doors, even though he was wrapping things up with someone else. He made the experience relaxing, no pressure. The whole process was a breeze! She decided on a RAV4 and loves it! Thank you Shannon!


(side note)
I did fill out a VIP Priority Pass for Howdy Honda but we went straight to Charles Maund and decided on a RAV4 within a short period of time. Once I returned home with the RAV4, I saw the email from Howdy Honda, so I emailed back thanking them for contacting me but let them know I had already purchased a car and would not be going to see them.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear your mom loves her new RAV4. James and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 25, 2019
Great service and easy buying experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
June 6, 2019
Very good experience with Him. Wanted a specific color and he delivered it. Had 6 people wanting my truck I specifically ordered as soon as it came into the dealership. Leased a 2019 for less than what I leased my 2015 for. Extremely happy.
Response from CarProUSA
Congratulations on your new truck! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Charles Maund Toyota were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
May 28, 2019
This was the best and easiest car buying experience that I have ever had, and I have purchased dozens of new cars over the years! I will never buy a new car any other way! Thank you, CarProUSA!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

4 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 10, 2019
I received an email from the dealership letting me know they didn't have any vehicles that fit my request.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 8, 2019
My wife and I arrived at Charles Maund Toyota on Monday afternoon. We were kindly directed to Walter Sanchez who helped us consider some options. I didn't know what I wanted but he let us drive a Camry SE Hybrid. We liked it but decided to look around at other dealers and brands before deciding. We came back on Wednesday to drive it again, but didn't decide to buy until Thursday. He was patient and helpful, and Charles Maund Toyota made the purchasing process easy for us.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 4, 2019
Had a great experience with Travis. He was very honest and walked us through the process in an informative manner.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 14, 2019
The car wasn't the same color as the picture.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 6, 2019
Salesman was excellent. Time spent was much less than without the CarProUSA Priority Pass.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 5, 2018
This is my second experience with the CarPro as Shannon helped my Mother lease a RAV4 in December, so my expectations were sky high. Im happy to say that Shannon exceeded those expectations and made me an offer on a Tundra I couldnt refuse. By the way, the RAV4 was my Mons first new car ever at age 74 and this Tundra is my first new truck ever. I just couldnt stand dealers until now. Great job on your process!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 12, 2018
AMAZING!!! First I am so glad Ive been listening to you for 5 years! THANK YOU! Now let me acknowledge Mr. Shannon Brady.....Incredible! This was the absolute best buying experience I have ever had. Speaking to Shannon two days before I could get there, he knew exactly what I wanted. He knew this because when I called in and left a message, he called me back on his day off! He gave great advice and was straight up no pressure! I will be back..... not for awhile though, because I took your advice and bought a Tacoma!!! Thank you Mr. Car Pro! P.S. Im still gonna listen to your show!!!

3 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 24, 2018
Shannon was GREAT 5 STARS. But the Finance department was extremely slow and inefficient. Though there ad says 'out in 60 minutes' we spent 3 hours there and 2 of those hours were waiting on the Finance department. They have a very poor paperless system. I have purchased many cars from Charles Maund, though years ago, and do not remember ever having this problem with financing.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 21, 2018
Purchased a pre-owned car from Shannon Brady, who did a terrific job of representing the dealership, presenting the car and handling our purchase. I signed up with the Car Pro program and within a few minutes, Shannon called to inquire about my vehicle needs. I set up an appointment to see the car within the hour. When we got there, the car was sitting outside his office. He showed the car, answered our questions and took a test drive. No pressure whatsoever. The car was like new and a great deal. Less than 2 hours from arriving, we were departing with the vehicle. The car was not only washed, but the seats were scrubbed as part of the delivery prep. Overall, the process was a very pleasant, relaxed, no hassle car buying experience. Not only did Shannon do a great job, but everyone we met and dealt with was friendly and courteous.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 17, 2018
Shannon gave us his undivided attention, answered all of our questions and gave us all of the information we wanted to know based on the questions we asked he gave us additional information to allow us to make a good solid decision. There was NO rush and there were NO interruptions. He took all of the time required. I will strongly recommend Shannon and Charles Maude Toyota to anyone who is interested in purchasing or leasing a vehicle.
5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 29, 2020
Wow, excellent!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 17, 2020
Shannon was great, got right to the point on all questions asked, and the bottom line on the pricing. Also dealt with Roland on purchasing customization parts for Tundra. He was very knowledgeable and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 1, 2020
Dealership was prompt in responses to me.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
June 18, 2020
Shannon found me a great car, a 2019 Highlander. Great communication, service and knowledge. Overall an excellent experience!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota.Shannon Brady and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 9, 2020
Shannon was a great pleasure to work with, no pressure, knowledgeable, and I would buy from him again.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new Toyota and please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 3, 2020
Shannon was very knowledgeable on the Highlander, and Charles Maund provides great service after the sale incentives.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 11, 2020
I have been looking for a long time for a low mileage CPO Land Cruiser with the right color combination as well. I saw a non CPO lc up on their website that fit all my other criteria . I contacted Shannon through the Car Pro web page and received an almost immediate response. They were not planning on certifying the vehicle so I asked for a warranty to sweeten the deal that would give me the same protections as a CPO. Shannon countered with agreeing to certify it at a cost less than the warranty. This was all done over the PHONE! We agreed on the deal. I never thought buying a car could be this easy. As the Monkees used to sing... "Now I'm a beleiver".... 2016 model. 18000 miles I live in Lubbock btw
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new Land Cruiser!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 9, 2020
Very professional. No high pressure.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 3, 2020
Still looking at car ... but had a great experience and will go back to Shannon if I decide to get a Toyota
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 30, 2019
This was an overall good experience. Shannon is a sales professional who conveys dignity and respect for an automobile sale in a specialty car which has far more demand than supply.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 28, 2019
We had a "5 star plus" purchasing experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new (make/model). Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 24, 2019
Great service. No pressure to lease, or buy and straight forward pricing.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota.Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 24, 2019
Was very easy buying experience. It was mostly done by email with a few phone calls. They found the exact Highlander we wanted. I haven�t actually meet Shannon yet. Hopefully will when we pick up the car.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 15, 2019
After receiving a referral from Jerry, I made an appointment with Shannon Brady at Charles Maund. I had never leased a vehicle before and Shannon was able to answer all my questions and found me a new 2019 Rav-4 XLE for a reasonable monthly payment. I was pleasantly surprised at the service and professionalism during my leasing experience.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new 2019 Rav-4 XLE and please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 11, 2019
Sales people and financing were friendly and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 10, 2019
He knew his product. He knew it really well.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 8, 2019
We check out 4 cars and Shannon helped in the evaluation then we picked one and closed the deal.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 15, 2019
Shannon did a Great Job for me. He was able to get me in the Exact 4Runner I was looking for!! I will definitely be going back to him for my next Toyota!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Shannon emailed me the day before my appointment to get the paperwork started and save me time. Upon arrival to the dealership, sales staff were very friendly and quick to ask if I needed help as I waited for Shannon to meet me. The car was cleaned beautifully and fully gassed up. Shannon showed me how to use the navigation system and setup my phone for me. When I emailed Shannon several days later to tell him that I forgot to remove my Txtag, he wrote me shortly afterwards to say he had removed and destroyed the tag. He's a great salesman and a no nonsense guy. This is the 4th Toyota 4Runner that I have bought from Charles Maund Toyota. I'm a happy customer and love my new car.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Toyota 4Runner and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Good car, fair (not spectacular) price, patient salesman. Had found the car on line. Got both fobs (dealer provided one new). Daughter and wife are happy. What more can you want?
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Shannon was great. He exemplifies your process. I was looking for a used Sentra or Altima for my 17 year old daughter. I called him early on a Thursday morning. He was on his way to work. I told him what i was looking for. He called me as soon as he was on the lot and confirmed availability and the price. I drove over at lunch for a quick test drive. I asked him to hold it for me until I could bring her by on Saturday. We arrived at 1pm on Saturday to let her drive it. An hour later, we were driving home.

Shannon was welcoming, low pressure and just plain enjoyable to work with. The finance/closing experience was painless and quick. Two thumbs up for Shannon and the dealership.

And thumbs up to the CareProUSA process. Vehicle #5 done.


Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 26, 2019
Absolutely amazing!!!
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 15, 2019
I only talked to Shannon over the phone. Due to other circumstances, I was unable to continue a car purchase at this time. I did ask Shannon a couple of questions and got straight answers, unlike the previous dealer I talked to. When I'm able to start looking again, I'll be making an appointment with Shannon.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 4, 2019
Real good experience with Shannon and Daniel in finance also. would recommend to all.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota .Shannon, Daniel and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 3, 2019
Shannon was wonderful! No hassle/no haggle. He talked openly and honestly and made me feel confident to respond/ask for more information in the same manner. Gave me a great price right off the bat.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 2, 2019
Shannon was very thorough and personable. He covered a lot of ground with us, very knowledgeable and we definitely had a good experience.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new vehicle and please come visit CarProUSA us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 5, 2019
Shannon was great
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new vehicle!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 2, 2019
This was my second time buying from Shannon and I felt like I got a fair deal.
Response from CarProUSA
Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new vehicle!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 30, 2019
We are happy with the vehicle we purchased
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 19, 2019
In the door and out the door, with a new Avalon in less than 2 hours.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 12, 2019
Ordered tundra ,will be delivered at the end of August.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Tundra and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 3, 2019
Shannon and his crew did a great job
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 27, 2019
We had a great experience with Shannon and they're financing dept. I would highly recommend them.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 26, 2019
I was getting a car for my mom and Shannon was great! He called me quickly (5-10 mins) after submitting my VIP Priority Pass. He greeted us as we walked up to the doors, even though he was wrapping things up with someone else. He made the experience relaxing, no pressure. The whole process was a breeze! She decided on a RAV4 and loves it! Thank you Shannon!


(side note)
I did fill out a VIP Priority Pass for Howdy Honda but we went straight to Charles Maund and decided on a RAV4 within a short period of time. Once I returned home with the RAV4, I saw the email from Howdy Honda, so I emailed back thanking them for contacting me but let them know I had already purchased a car and would not be going to see them.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear your mom loves her new RAV4. James and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 25, 2019
Great service and easy buying experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
June 6, 2019
Very good experience with Him. Wanted a specific color and he delivered it. Had 6 people wanting my truck I specifically ordered as soon as it came into the dealership. Leased a 2019 for less than what I leased my 2015 for. Extremely happy.
Response from CarProUSA
Congratulations on your new truck! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Charles Maund Toyota were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
May 28, 2019
This was the best and easiest car buying experience that I have ever had, and I have purchased dozens of new cars over the years! I will never buy a new car any other way! Thank you, CarProUSA!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 8, 2019
My wife and I arrived at Charles Maund Toyota on Monday afternoon. We were kindly directed to Walter Sanchez who helped us consider some options. I didn't know what I wanted but he let us drive a Camry SE Hybrid. We liked it but decided to look around at other dealers and brands before deciding. We came back on Wednesday to drive it again, but didn't decide to buy until Thursday. He was patient and helpful, and Charles Maund Toyota made the purchasing process easy for us.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 4, 2019
Had a great experience with Travis. He was very honest and walked us through the process in an informative manner.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 14, 2019
The car wasn't the same color as the picture.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 6, 2019
Salesman was excellent. Time spent was much less than without the CarProUSA Priority Pass.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 5, 2018
This is my second experience with the CarPro as Shannon helped my Mother lease a RAV4 in December, so my expectations were sky high. Im happy to say that Shannon exceeded those expectations and made me an offer on a Tundra I couldnt refuse. By the way, the RAV4 was my Mons first new car ever at age 74 and this Tundra is my first new truck ever. I just couldnt stand dealers until now. Great job on your process!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 12, 2018
AMAZING!!! First I am so glad Ive been listening to you for 5 years! THANK YOU! Now let me acknowledge Mr. Shannon Brady.....Incredible! This was the absolute best buying experience I have ever had. Speaking to Shannon two days before I could get there, he knew exactly what I wanted. He knew this because when I called in and left a message, he called me back on his day off! He gave great advice and was straight up no pressure! I will be back..... not for awhile though, because I took your advice and bought a Tacoma!!! Thank you Mr. Car Pro! P.S. Im still gonna listen to your show!!!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 21, 2018
Purchased a pre-owned car from Shannon Brady, who did a terrific job of representing the dealership, presenting the car and handling our purchase. I signed up with the Car Pro program and within a few minutes, Shannon called to inquire about my vehicle needs. I set up an appointment to see the car within the hour. When we got there, the car was sitting outside his office. He showed the car, answered our questions and took a test drive. No pressure whatsoever. The car was like new and a great deal. Less than 2 hours from arriving, we were departing with the vehicle. The car was not only washed, but the seats were scrubbed as part of the delivery prep. Overall, the process was a very pleasant, relaxed, no hassle car buying experience. Not only did Shannon do a great job, but everyone we met and dealt with was friendly and courteous.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 17, 2018
Shannon gave us his undivided attention, answered all of our questions and gave us all of the information we wanted to know based on the questions we asked he gave us additional information to allow us to make a good solid decision. There was NO rush and there were NO interruptions. He took all of the time required. I will strongly recommend Shannon and Charles Maude Toyota to anyone who is interested in purchasing or leasing a vehicle.

4 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 10, 2019
I received an email from the dealership letting me know they didn't have any vehicles that fit my request.

3 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 24, 2018
Shannon was GREAT 5 STARS. But the Finance department was extremely slow and inefficient. Though there ad says 'out in 60 minutes' we spent 3 hours there and 2 of those hours were waiting on the Finance department. They have a very poor paperless system. I have purchased many cars from Charles Maund, though years ago, and do not remember ever having this problem with financing.
3 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 24, 2018
Shannon was GREAT 5 STARS. But the Finance department was extremely slow and inefficient. Though there ad says 'out in 60 minutes' we spent 3 hours there and 2 of those hours were waiting on the Finance department. They have a very poor paperless system. I have purchased many cars from Charles Maund, though years ago, and do not remember ever having this problem with financing.

4 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 10, 2019
I received an email from the dealership letting me know they didn't have any vehicles that fit my request.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 29, 2020
Wow, excellent!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 17, 2020
Shannon was great, got right to the point on all questions asked, and the bottom line on the pricing. Also dealt with Roland on purchasing customization parts for Tundra. He was very knowledgeable and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 1, 2020
Dealership was prompt in responses to me.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
June 18, 2020
Shannon found me a great car, a 2019 Highlander. Great communication, service and knowledge. Overall an excellent experience!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota.Shannon Brady and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 9, 2020
Shannon was a great pleasure to work with, no pressure, knowledgeable, and I would buy from him again.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new Toyota and please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 3, 2020
Shannon was very knowledgeable on the Highlander, and Charles Maund provides great service after the sale incentives.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 11, 2020
I have been looking for a long time for a low mileage CPO Land Cruiser with the right color combination as well. I saw a non CPO lc up on their website that fit all my other criteria . I contacted Shannon through the Car Pro web page and received an almost immediate response. They were not planning on certifying the vehicle so I asked for a warranty to sweeten the deal that would give me the same protections as a CPO. Shannon countered with agreeing to certify it at a cost less than the warranty. This was all done over the PHONE! We agreed on the deal. I never thought buying a car could be this easy. As the Monkees used to sing... "Now I'm a beleiver".... 2016 model. 18000 miles I live in Lubbock btw
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new Land Cruiser!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 9, 2020
Very professional. No high pressure.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
January 3, 2020
Still looking at car ... but had a great experience and will go back to Shannon if I decide to get a Toyota
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 30, 2019
This was an overall good experience. Shannon is a sales professional who conveys dignity and respect for an automobile sale in a specialty car which has far more demand than supply.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 28, 2019
We had a "5 star plus" purchasing experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new (make/model). Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 24, 2019
Great service. No pressure to lease, or buy and straight forward pricing.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota.Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 24, 2019
Was very easy buying experience. It was mostly done by email with a few phone calls. They found the exact Highlander we wanted. I haven�t actually meet Shannon yet. Hopefully will when we pick up the car.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 15, 2019
After receiving a referral from Jerry, I made an appointment with Shannon Brady at Charles Maund. I had never leased a vehicle before and Shannon was able to answer all my questions and found me a new 2019 Rav-4 XLE for a reasonable monthly payment. I was pleasantly surprised at the service and professionalism during my leasing experience.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new 2019 Rav-4 XLE and please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 11, 2019
Sales people and financing were friendly and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.Shannon and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 10, 2019
He knew his product. He knew it really well.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
December 8, 2019
We check out 4 cars and Shannon helped in the evaluation then we picked one and closed the deal.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 15, 2019
Shannon did a Great Job for me. He was able to get me in the Exact 4Runner I was looking for!! I will definitely be going back to him for my next Toyota!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Shannon emailed me the day before my appointment to get the paperwork started and save me time. Upon arrival to the dealership, sales staff were very friendly and quick to ask if I needed help as I waited for Shannon to meet me. The car was cleaned beautifully and fully gassed up. Shannon showed me how to use the navigation system and setup my phone for me. When I emailed Shannon several days later to tell him that I forgot to remove my Txtag, he wrote me shortly afterwards to say he had removed and destroyed the tag. He's a great salesman and a no nonsense guy. This is the 4th Toyota 4Runner that I have bought from Charles Maund Toyota. I'm a happy customer and love my new car.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Toyota 4Runner and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Good car, fair (not spectacular) price, patient salesman. Had found the car on line. Got both fobs (dealer provided one new). Daughter and wife are happy. What more can you want?
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 1, 2019
Shannon was great. He exemplifies your process. I was looking for a used Sentra or Altima for my 17 year old daughter. I called him early on a Thursday morning. He was on his way to work. I told him what i was looking for. He called me as soon as he was on the lot and confirmed availability and the price. I drove over at lunch for a quick test drive. I asked him to hold it for me until I could bring her by on Saturday. We arrived at 1pm on Saturday to let her drive it. An hour later, we were driving home.

Shannon was welcoming, low pressure and just plain enjoyable to work with. The finance/closing experience was painless and quick. Two thumbs up for Shannon and the dealership.

And thumbs up to the CareProUSA process. Vehicle #5 done.


Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 26, 2019
Absolutely amazing!!!
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 15, 2019
I only talked to Shannon over the phone. Due to other circumstances, I was unable to continue a car purchase at this time. I did ask Shannon a couple of questions and got straight answers, unlike the previous dealer I talked to. When I'm able to start looking again, I'll be making an appointment with Shannon.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 4, 2019
Real good experience with Shannon and Daniel in finance also. would recommend to all.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota .Shannon, Daniel and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 3, 2019
Shannon was wonderful! No hassle/no haggle. He talked openly and honestly and made me feel confident to respond/ask for more information in the same manner. Gave me a great price right off the bat.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 2, 2019
Shannon was very thorough and personable. He covered a lot of ground with us, very knowledgeable and we definitely had a good experience.
Response from CarProUSA
On behalf of CarProUSA and Charles Maund Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Shannon. Enjoy your new vehicle and please come visit CarProUSA us again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 5, 2019
Shannon was great
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new vehicle!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 2, 2019
This was my second time buying from Shannon and I felt like I got a fair deal.
Response from CarProUSA
Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Charles Maund Toyota with only the best there is to offer. Its so nice to hear that Shannon helped to make your experience such a positive one. Enjoy your new vehicle!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 30, 2019
We are happy with the vehicle we purchased
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 19, 2019
In the door and out the door, with a new Avalon in less than 2 hours.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 12, 2019
Ordered tundra ,will be delivered at the end of August.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new Tundra and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
August 3, 2019
Shannon and his crew did a great job
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 27, 2019
We had a great experience with Shannon and they're financing dept. I would highly recommend them.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 26, 2019
I was getting a car for my mom and Shannon was great! He called me quickly (5-10 mins) after submitting my VIP Priority Pass. He greeted us as we walked up to the doors, even though he was wrapping things up with someone else. He made the experience relaxing, no pressure. The whole process was a breeze! She decided on a RAV4 and loves it! Thank you Shannon!


(side note)
I did fill out a VIP Priority Pass for Howdy Honda but we went straight to Charles Maund and decided on a RAV4 within a short period of time. Once I returned home with the RAV4, I saw the email from Howdy Honda, so I emailed back thanking them for contacting me but let them know I had already purchased a car and would not be going to see them.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear your mom loves her new RAV4. James and the team will be thrilled to hear your feedback!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
July 25, 2019
Great service and easy buying experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Charles Maund Toyota. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
June 6, 2019
Very good experience with Him. Wanted a specific color and he delivered it. Had 6 people wanting my truck I specifically ordered as soon as it came into the dealership. Leased a 2019 for less than what I leased my 2015 for. Extremely happy.
Response from CarProUSA
Congratulations on your new truck! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Charles Maund Toyota were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
May 28, 2019
This was the best and easiest car buying experience that I have ever had, and I have purchased dozens of new cars over the years! I will never buy a new car any other way! Thank you, CarProUSA!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Charles Maund Toyota. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 8, 2019
My wife and I arrived at Charles Maund Toyota on Monday afternoon. We were kindly directed to Walter Sanchez who helped us consider some options. I didn't know what I wanted but he let us drive a Camry SE Hybrid. We liked it but decided to look around at other dealers and brands before deciding. We came back on Wednesday to drive it again, but didn't decide to buy until Thursday. He was patient and helpful, and Charles Maund Toyota made the purchasing process easy for us.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
April 4, 2019
Had a great experience with Travis. He was very honest and walked us through the process in an informative manner.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 14, 2019
The car wasn't the same color as the picture.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
March 6, 2019
Salesman was excellent. Time spent was much less than without the CarProUSA Priority Pass.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
November 5, 2018
This is my second experience with the CarPro as Shannon helped my Mother lease a RAV4 in December, so my expectations were sky high. Im happy to say that Shannon exceeded those expectations and made me an offer on a Tundra I couldnt refuse. By the way, the RAV4 was my Mons first new car ever at age 74 and this Tundra is my first new truck ever. I just couldnt stand dealers until now. Great job on your process!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
October 12, 2018
AMAZING!!! First I am so glad Ive been listening to you for 5 years! THANK YOU! Now let me acknowledge Mr. Shannon Brady.....Incredible! This was the absolute best buying experience I have ever had. Speaking to Shannon two days before I could get there, he knew exactly what I wanted. He knew this because when I called in and left a message, he called me back on his day off! He gave great advice and was straight up no pressure! I will be back..... not for awhile though, because I took your advice and bought a Tacoma!!! Thank you Mr. Car Pro! P.S. Im still gonna listen to your show!!!

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 21, 2018
Purchased a pre-owned car from Shannon Brady, who did a terrific job of representing the dealership, presenting the car and handling our purchase. I signed up with the Car Pro program and within a few minutes, Shannon called to inquire about my vehicle needs. I set up an appointment to see the car within the hour. When we got there, the car was sitting outside his office. He showed the car, answered our questions and took a test drive. No pressure whatsoever. The car was like new and a great deal. Less than 2 hours from arriving, we were departing with the vehicle. The car was not only washed, but the seats were scrubbed as part of the delivery prep. Overall, the process was a very pleasant, relaxed, no hassle car buying experience. Not only did Shannon do a great job, but everyone we met and dealt with was friendly and courteous.

5 Charles Maund Toyota //fs3.ebait.biz/c4RpU5aF/charles-maund-toyota.png 8400 Research Blvd Austin, TX 78767 512-761-5927
September 17, 2018
Shannon gave us his undivided attention, answered all of our questions and gave us all of the information we wanted to know based on the questions we asked he gave us additional information to allow us to make a good solid decision. There was NO rush and there were NO interruptions. He took all of the time required. I will strongly recommend Shannon and Charles Maude Toyota to anyone who is interested in purchasing or leasing a vehicle.