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Southwest KIA

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Southwest KIA CarProUSA Specialist
Brandon Carlson
CarProUSA Manager
Southwest KIA
600 Jeffrey Way
Round Rock, TX
78665

The CarProUSA Way

At CarProUSA we connect you directly to Brandon Carlson, the CarProUSA Manager at Southwest KIA. Brandon Carlson is available to answer all your questions, help you find the right vehicle and financing option and provide you an exceptional, priority experience.

But don't worry, you are not making a commitment, you are getting introduced to the best way to buy a car. No hassle. No fuss. Straight talk. Expert answers. Trusted dealers.

So once you choose a dealer or a vehicle, get your Priority Pass today by clicking on the VIP Priority Pass button and providing a small bit of information so that Brandon Carlson at Southwest KIA can best help you.

Make buying your next car as amazing as driving it with CarProUSA.com.

Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


4 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
February 23, 2020
Finance lady was nice at first then I asked too many questions, like total costs of extended warranty she just pointed to monthly costs it was like herding cats.So I broke it down for my wife.Started using scare tactics if warranty runs out ect.Would have been a 5.
Response from CarProUSA
On behalf of CarProUSA and Southwest KIA, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We understand your frustration and thank you for the opportunity to work with you.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
July 8, 2019
This request was for my step-daughter. She told me the GM was gone but she worked with someone else (don't remember name). They were kind, courtesy and tried to help, but in the end her credit rating and lack of a substantial down payment was a non-starter. (I figured it was, but wanted her to experience what it's like when people are not trying to take advantage of you.) She stated that when her finances are in better shape she will definitely go this route in the future.
Response from CarProUSA
We are happy to hear that you and your daughter got exactly what you wanted out of your car-buying experience with CarProUSA and Southwest KIA. We look forward to seeing you again soon!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
June 22, 2019
Excellent. Things went smoothly and quickly, from test driving the vehicle thru paperwork and delivery.
Response from CarProUSA
On behalf of CarProUSA and Southwest KIA, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience . Enjoy your new vehicle and please come visit CarProUSA and Southwest KIA again soon!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
June 6, 2019
The car buying experience was a perfect 5.
The only letdown was after the purchase waiting for it to be prepped. It took a long time.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and (dealer name). Our goal is 100% customer satisfaction! We are sorry to hear that it took a bit longer to get the vehicle ready for you. We wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

1 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
May 20, 2019
I listen to the Kia of Round Rock ads on your show, and I wanted to buy a new Kia. My experience there was not anything like those ads. When I gave the priority pass to the receptionist, she didn't know what it was. She asked a salesman who took it off somewhere and returned and said that he would be glad to help me. We looked at cars and he answered my questions but actually seemed disinterested. The weren't busy at all. At the time, I was the only person in the showroom. I just left.
I'm writing just to let you know. I don't want anyone to get into trouble, but if it was my business I would like to know.
I still like your show and website.

Response from CarProUSA
We apologize for your negative experience with Southwest KIA. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 28, 2019
The car I went to see was in Dallas. The sales staff were excellent.

4 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 26, 2019
Purchased a CPO Kia Soul+ with the help of Greg. When we brought it home found out that this model did not support Bluetooth for Android devices which was a must have for our vehicle. Called Greg, who was not aware of this issue and found us an alternate vehicle. This model was a CPO Kia Soul Base. The 2019 model did not have as many bells and whistles, not the color we wanted, but the ones we cared about were there and only 7k miles. The cost was a little more as well. We purchased the vehicle.

Greg was a stellar representative for SW Kia and I would not think twice about buying another vehicle from him. The only reason I gave the dealership 4 instead of 5 stars was due to the hassle of buying 1 car, finding it is not what we wanted (no fault of Greg's as he was not aware of the problem with this model) and returning it and going through the purchase of another vehicle.

I do want to note that SW Kia did make things right, even though I had to pay a little more for the vehicle.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 12, 2019
Looking for a preowned car is like looking for a needle in a hay stack, and even if you find it chances are it may come to stick you! But not if you follow CarProUSA guidelines. That's exactly what I did when I needed a CPO for my daughter. I located the dealer, printed my VIP Priority Pass, called the point man Bruce Strassburg at Southwest KIA / Round Rock. Bruce was so excited about CarProUSA, he mentioned his professional relationship with Jerry, going back to mid 1990s, and I told him about my (almost) weekly contact with the CarPro radio show going back about fifteen years. When we got down to business, we set an appointment to be at Round Rock in four days. My daughter saw the CPO Kia Soul (exactly what she wanted) Bruce introduced us to his sales staff. Financing took about twenty minutes and we were out in about 2 hours. Now that is a record, the entire deal was so simple just because we were dealing with people approved by Jerry. And I would say this is the only way to buy a car and not have a regret the morning after! Thanks Jerry and Kevin.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
November 14, 2018
Best experience ever in buying a car!! The power went out for two hours, they even sprang for lunch!!! Wonderful people!! Definitely a 5 star experience!!!
5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
July 8, 2019
This request was for my step-daughter. She told me the GM was gone but she worked with someone else (don't remember name). They were kind, courtesy and tried to help, but in the end her credit rating and lack of a substantial down payment was a non-starter. (I figured it was, but wanted her to experience what it's like when people are not trying to take advantage of you.) She stated that when her finances are in better shape she will definitely go this route in the future.
Response from CarProUSA
We are happy to hear that you and your daughter got exactly what you wanted out of your car-buying experience with CarProUSA and Southwest KIA. We look forward to seeing you again soon!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
June 22, 2019
Excellent. Things went smoothly and quickly, from test driving the vehicle thru paperwork and delivery.
Response from CarProUSA
On behalf of CarProUSA and Southwest KIA, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience . Enjoy your new vehicle and please come visit CarProUSA and Southwest KIA again soon!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
June 6, 2019
The car buying experience was a perfect 5.
The only letdown was after the purchase waiting for it to be prepped. It took a long time.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and (dealer name). Our goal is 100% customer satisfaction! We are sorry to hear that it took a bit longer to get the vehicle ready for you. We wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 28, 2019
The car I went to see was in Dallas. The sales staff were excellent.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 12, 2019
Looking for a preowned car is like looking for a needle in a hay stack, and even if you find it chances are it may come to stick you! But not if you follow CarProUSA guidelines. That's exactly what I did when I needed a CPO for my daughter. I located the dealer, printed my VIP Priority Pass, called the point man Bruce Strassburg at Southwest KIA / Round Rock. Bruce was so excited about CarProUSA, he mentioned his professional relationship with Jerry, going back to mid 1990s, and I told him about my (almost) weekly contact with the CarPro radio show going back about fifteen years. When we got down to business, we set an appointment to be at Round Rock in four days. My daughter saw the CPO Kia Soul (exactly what she wanted) Bruce introduced us to his sales staff. Financing took about twenty minutes and we were out in about 2 hours. Now that is a record, the entire deal was so simple just because we were dealing with people approved by Jerry. And I would say this is the only way to buy a car and not have a regret the morning after! Thanks Jerry and Kevin.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
November 14, 2018
Best experience ever in buying a car!! The power went out for two hours, they even sprang for lunch!!! Wonderful people!! Definitely a 5 star experience!!!

4 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
February 23, 2020
Finance lady was nice at first then I asked too many questions, like total costs of extended warranty she just pointed to monthly costs it was like herding cats.So I broke it down for my wife.Started using scare tactics if warranty runs out ect.Would have been a 5.
Response from CarProUSA
On behalf of CarProUSA and Southwest KIA, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We understand your frustration and thank you for the opportunity to work with you.

4 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 26, 2019
Purchased a CPO Kia Soul+ with the help of Greg. When we brought it home found out that this model did not support Bluetooth for Android devices which was a must have for our vehicle. Called Greg, who was not aware of this issue and found us an alternate vehicle. This model was a CPO Kia Soul Base. The 2019 model did not have as many bells and whistles, not the color we wanted, but the ones we cared about were there and only 7k miles. The cost was a little more as well. We purchased the vehicle.

Greg was a stellar representative for SW Kia and I would not think twice about buying another vehicle from him. The only reason I gave the dealership 4 instead of 5 stars was due to the hassle of buying 1 car, finding it is not what we wanted (no fault of Greg's as he was not aware of the problem with this model) and returning it and going through the purchase of another vehicle.

I do want to note that SW Kia did make things right, even though I had to pay a little more for the vehicle.

1 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
May 20, 2019
I listen to the Kia of Round Rock ads on your show, and I wanted to buy a new Kia. My experience there was not anything like those ads. When I gave the priority pass to the receptionist, she didn't know what it was. She asked a salesman who took it off somewhere and returned and said that he would be glad to help me. We looked at cars and he answered my questions but actually seemed disinterested. The weren't busy at all. At the time, I was the only person in the showroom. I just left.
I'm writing just to let you know. I don't want anyone to get into trouble, but if it was my business I would like to know.
I still like your show and website.

Response from CarProUSA
We apologize for your negative experience with Southwest KIA. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.
1 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
May 20, 2019
I listen to the Kia of Round Rock ads on your show, and I wanted to buy a new Kia. My experience there was not anything like those ads. When I gave the priority pass to the receptionist, she didn't know what it was. She asked a salesman who took it off somewhere and returned and said that he would be glad to help me. We looked at cars and he answered my questions but actually seemed disinterested. The weren't busy at all. At the time, I was the only person in the showroom. I just left.
I'm writing just to let you know. I don't want anyone to get into trouble, but if it was my business I would like to know.
I still like your show and website.

Response from CarProUSA
We apologize for your negative experience with Southwest KIA. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

4 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
February 23, 2020
Finance lady was nice at first then I asked too many questions, like total costs of extended warranty she just pointed to monthly costs it was like herding cats.So I broke it down for my wife.Started using scare tactics if warranty runs out ect.Would have been a 5.
Response from CarProUSA
On behalf of CarProUSA and Southwest KIA, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We understand your frustration and thank you for the opportunity to work with you.

4 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 26, 2019
Purchased a CPO Kia Soul+ with the help of Greg. When we brought it home found out that this model did not support Bluetooth for Android devices which was a must have for our vehicle. Called Greg, who was not aware of this issue and found us an alternate vehicle. This model was a CPO Kia Soul Base. The 2019 model did not have as many bells and whistles, not the color we wanted, but the ones we cared about were there and only 7k miles. The cost was a little more as well. We purchased the vehicle.

Greg was a stellar representative for SW Kia and I would not think twice about buying another vehicle from him. The only reason I gave the dealership 4 instead of 5 stars was due to the hassle of buying 1 car, finding it is not what we wanted (no fault of Greg's as he was not aware of the problem with this model) and returning it and going through the purchase of another vehicle.

I do want to note that SW Kia did make things right, even though I had to pay a little more for the vehicle.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
July 8, 2019
This request was for my step-daughter. She told me the GM was gone but she worked with someone else (don't remember name). They were kind, courtesy and tried to help, but in the end her credit rating and lack of a substantial down payment was a non-starter. (I figured it was, but wanted her to experience what it's like when people are not trying to take advantage of you.) She stated that when her finances are in better shape she will definitely go this route in the future.
Response from CarProUSA
We are happy to hear that you and your daughter got exactly what you wanted out of your car-buying experience with CarProUSA and Southwest KIA. We look forward to seeing you again soon!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
June 22, 2019
Excellent. Things went smoothly and quickly, from test driving the vehicle thru paperwork and delivery.
Response from CarProUSA
On behalf of CarProUSA and Southwest KIA, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience . Enjoy your new vehicle and please come visit CarProUSA and Southwest KIA again soon!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
June 6, 2019
The car buying experience was a perfect 5.
The only letdown was after the purchase waiting for it to be prepped. It took a long time.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and (dealer name). Our goal is 100% customer satisfaction! We are sorry to hear that it took a bit longer to get the vehicle ready for you. We wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 28, 2019
The car I went to see was in Dallas. The sales staff were excellent.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
March 12, 2019
Looking for a preowned car is like looking for a needle in a hay stack, and even if you find it chances are it may come to stick you! But not if you follow CarProUSA guidelines. That's exactly what I did when I needed a CPO for my daughter. I located the dealer, printed my VIP Priority Pass, called the point man Bruce Strassburg at Southwest KIA / Round Rock. Bruce was so excited about CarProUSA, he mentioned his professional relationship with Jerry, going back to mid 1990s, and I told him about my (almost) weekly contact with the CarPro radio show going back about fifteen years. When we got down to business, we set an appointment to be at Round Rock in four days. My daughter saw the CPO Kia Soul (exactly what she wanted) Bruce introduced us to his sales staff. Financing took about twenty minutes and we were out in about 2 hours. Now that is a record, the entire deal was so simple just because we were dealing with people approved by Jerry. And I would say this is the only way to buy a car and not have a regret the morning after! Thanks Jerry and Kevin.

5 Southwest KIA //fs2.ebait.biz/c4RpU5aF/southwest-kia.jpg 600 Jeffrey Way Round Rock, TX 78665 512-893-4583
November 14, 2018
Best experience ever in buying a car!! The power went out for two hours, they even sprang for lunch!!! Wonderful people!! Definitely a 5 star experience!!!