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Park Place Lexus Plano

DEALER RATING
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Park Place Lexus Plano CarProUSA Specialist
Chris Brunner
General Manager
Call or Text:
Park Place Lexus Plano
6785 Dallas Pkwy
Plano, TX
75024

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At CarProUSA we connect you directly to Chris Brunner, the General Manager at Park Place Lexus Plano. Chris Brunner is available to answer all your questions, help you find the right vehicle and financing option and provide you an exceptional, priority experience.

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
March 31, 2020
Very efficient, accomendating and very willing to listen to our questions. I did not present the VIP but did tell them I knew Jerry Reynolds from the Dallas Police Reserves and that I had my VIP Priority Pass. It is very good to have sales people who know their product and willing to listen to your questions and thoughts. I listen to Jerry almost every week.
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris and Erin. Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
January 27, 2020
Best car buying experience we've ever had. Dorothy Robinson is an outstanding sales manager. Patrick Jaccar couldn't have been nicer to us. And we love our 2020 RX350.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 RX350. Patrick, Dorothy and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
December 28, 2019
Great experience - loved the one desk for everything approach!
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
December 17, 2019
This was my first experience with a Lexus vehicle or dealership. It was a wonderful experience. Sure not your normal car buying experience that you dread dealing with :) Highly recommend Park Place!
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
November 21, 2019
Friendly, relaxed atmosphere. Thorough discussion of leasing alternative which at age 76 in my opinion makes sense for our second vehicle. Nice to receive a Veteran's discount to further reduce the monthly lease payments.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
November 18, 2019
First class service. I am so impressed with the personal attention and how welcoming this dealership is. Chris Brunner is excellent at his profession, he's very honest, knowledgeable and is making sure he is fitting me with the right vehicle. Highly recommend.
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris. Enjoy your new vehicle and please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 28, 2019
I've used Park Place Lexus to service my vehicles for several years, but I had never bought a car there. It is a first rate dealership. The Car Pro Priority Pass made the car buying process easy. I contacted Park Place Lexus via the CarProUSA website Priority Pass and received an email reply from Chris Brunner, the dealership General Manager. He then had a salesperson contact me by phone. Everything was done by phone or email. I told salesperson what I wanted and he showed me a selection of new and certified vehicles matching my criteria. After choosing the one I wanted, my salesperson contacted the General Manager, and the next day I received an offer sheet by email. I'd done my homework and the price was a great deal. After that I took my old car to the dealership and got a very good trade-in price. We spent a total of about 90 min at the dealership to do a test drive, get the trade-in appraised, and see the final numbers. Most of our time was spent on the test drive and admiring the car! No haggling, no hassle, no lengthy waits or gamesmanship! Thanks Park Place and thanks Car Pro! I intend to use CarProUSA for all my future car purchases.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Chris and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 12, 2019
Great experience from the moment I communicated with Chris Brunner. Picking up my leased GX 460 today.

A very different experience from Sewell Lexus.

Thank you again for pointing me in the right direction. My first two Cars were from your introduction to Freeman. Thank you for your help.

Bob
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris. Enjoy your new GX 460 and please come visit CarProUSA and Park Place Lexus Plano again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 7, 2019
Chris and Don made the car buying experience enjoyable! I've bought two LS469L sedans from a competitor. The Park Place experience was far superior. From walking in one afternoon to driving out the next, I was amazed at the efficiency and attention to details. My emailed questions were even answered after hours! Also their facility is absolutely beautiful. I'm looking forward to a long relationship with this dealership
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris and Don. Enjoy your new vehicle and please come visit us again soon!

4 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 17, 2019
I give Park Place Plano four stars. Chris Brunner was very professional and accommodating. In fact, as I was writing this review Chris called to follow up. The sales process was several hours long (new computer system) and the old fashion back and forth with the sales manager pertaining to my trade in. After the purchase of the certified 2019 ES 350, I was reviewing the service records and see that Paintless Dent removal was needed for a "Large Passenger Rear Door Crease". The door repair is not noticeable, however being that it stated "Large" I feel like this should have been noted during the sales process. I told Kenneth about this he said he wasn't aware of it. Overall good experience and I would recommend Park Place Lexus.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA andPark Place Lexus Plano. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 7, 2019
I have already emailed Jerry to tell him how pleased we were to do business AGAIN with the Park Place dealership. Our new Lexus 350 RX Crossover is our third car to buy under this program and through Jerry Reynolds' advice. We make a six hour drive round trip in order to select a vehicle at Park Place. The priority pass certainly influences our decision in making a purchase.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars like yours! Glad to hear you love your new Lexus 350 RX Crossover.Chris, John and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 2, 2019
Straightforward, explained everything, seamless transaction
Response from CarProUSA
Congratulations on your new vehicle Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
August 29, 2019
I listen to your show every Saturday Morning as I run my errands and have for years. This is the first time I have used your CARPROUSA Priority Pass even though I have just purchased my seventh (7) Lexus. I have been a Lexus driver since the early 1990's. Using your pass was the best buying experience I have EVER had. I love negotiating for items but this was a most pleasant experience even though I was familiar with all the details. I would recommend the Pass for EVERYONE! Chris listened to all my ideas and thoughts re the purchase and my sales guy, Ryan, was most respectful as I am an older lady and he could not have been more kind and helpful. He even sent out a technician to our home yesterday (the day after) to show us all the fine points of the car.

You have a great informative show and your audience appreciates all you and Kevin do.

Thank you,

Shirley
Response from CarProUSA
Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
August 25, 2019
I sent the GM an email after I received your info and they were ready for me when I called. CarPro saved me several Thousand Dollars. THANK YOU CarPro USA!!
I traded a 2018 Toyota 4-Runner LTD, and I feel I received a VERY fair trade in value and trade difference for a new 2019 RX 350.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Park Place Lexus Plano with only the best there is to offer. Its so nice to hear that the staff helped to make your experience such a positive one. Enjoy your new 2019 RX 350!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
July 29, 2019
Talked with Chris Brunner and then was then referred to a Sales Experience Manager, Dean McCaskill was very professional and helpful. He made the car-buying experience a piece of cake.
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
May 9, 2019
Chris and Park Place is looking for the perfect car for me.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
May 2, 2019
Very easy transaction. Stephen had the vehicle I was interested in cleaned and in front of the dealership ready for me to test drive when I arrived. He was very thorough in explaining the differences between the 2015 Lexus I had to the 2019 I was interested in. Stephen also handled the financing details. There was no need to talk to another person. He handled it all. It was a very pleasant buying experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
April 8, 2019
Excellent experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
April 4, 2019
Chris and Cameron listened to what I wanted and found the vehicle for me at a fair price. Very positive experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
March 14, 2019
Made the effort to find the car with the equipment that I wanted at a good price.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
February 15, 2019
Jerry, the experience was just as you said, no pressure, easy to work with and very patient! I got a great deal for the money and I am happy. Your show is so important to women like me who do not have a lot of knowledge about cars but we know what we want and have the money to buy it. I am very picky because I demand value for my money and Chris and Herb gave me just that, value and a very good experience.
Response from CarProUSA
Hi Samantha, We're so happy to hear of your experience there at Park Place Lexus Plano. Chris and Herb always do an excellent job there. It sounds like they gave you some great advice and helpful knowledge that assisted your purchase decision. Congratulations on that new Lexus! We thank you for being a valued show listener. Chris, Herb, and the team at Park Place Lexus Plano truly do appreciate and value your business!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
February 12, 2019
Great customer service. I was treated with respect and patience. The communication throughout the buying experience was excellent.
Response from CarProUSA
Hi Patricia, We value your comments and feedback. Congratulations on that new Lexus! Park Place Lexus Plano is a fantastic partner with CarProUSA, so we're always glad to hear more stories from them. Enjoy that new vehicle, and we do thank you for being a valued show listener and Park Place Lexus Plano customer!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
July 28, 2018
comment on website: Went to Park Place Lexus and revived a VIP treatment from GM Chris and his team Don Mitchell. Very informative and went above and beyond to get the car that my wife wanted. A perfect ES 350 with all the bells and whistles and color choice from exterior to interior. Wife is very happy and they gave us an excellent deal with the current rebate. CARPRO listener received VIP service and pricing. Thanks CarPro. /// new on Aug 6th via : Wonderful experience the GM make sure we were taking care off and Don our sales advisor when above and beyond for us.
5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
March 31, 2020
Very efficient, accomendating and very willing to listen to our questions. I did not present the VIP but did tell them I knew Jerry Reynolds from the Dallas Police Reserves and that I had my VIP Priority Pass. It is very good to have sales people who know their product and willing to listen to your questions and thoughts. I listen to Jerry almost every week.
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris and Erin. Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
January 27, 2020
Best car buying experience we've ever had. Dorothy Robinson is an outstanding sales manager. Patrick Jaccar couldn't have been nicer to us. And we love our 2020 RX350.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 RX350. Patrick, Dorothy and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
December 28, 2019
Great experience - loved the one desk for everything approach!
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
December 17, 2019
This was my first experience with a Lexus vehicle or dealership. It was a wonderful experience. Sure not your normal car buying experience that you dread dealing with :) Highly recommend Park Place!
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
November 21, 2019
Friendly, relaxed atmosphere. Thorough discussion of leasing alternative which at age 76 in my opinion makes sense for our second vehicle. Nice to receive a Veteran's discount to further reduce the monthly lease payments.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
November 18, 2019
First class service. I am so impressed with the personal attention and how welcoming this dealership is. Chris Brunner is excellent at his profession, he's very honest, knowledgeable and is making sure he is fitting me with the right vehicle. Highly recommend.
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris. Enjoy your new vehicle and please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 28, 2019
I've used Park Place Lexus to service my vehicles for several years, but I had never bought a car there. It is a first rate dealership. The Car Pro Priority Pass made the car buying process easy. I contacted Park Place Lexus via the CarProUSA website Priority Pass and received an email reply from Chris Brunner, the dealership General Manager. He then had a salesperson contact me by phone. Everything was done by phone or email. I told salesperson what I wanted and he showed me a selection of new and certified vehicles matching my criteria. After choosing the one I wanted, my salesperson contacted the General Manager, and the next day I received an offer sheet by email. I'd done my homework and the price was a great deal. After that I took my old car to the dealership and got a very good trade-in price. We spent a total of about 90 min at the dealership to do a test drive, get the trade-in appraised, and see the final numbers. Most of our time was spent on the test drive and admiring the car! No haggling, no hassle, no lengthy waits or gamesmanship! Thanks Park Place and thanks Car Pro! I intend to use CarProUSA for all my future car purchases.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Chris and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 12, 2019
Great experience from the moment I communicated with Chris Brunner. Picking up my leased GX 460 today.

A very different experience from Sewell Lexus.

Thank you again for pointing me in the right direction. My first two Cars were from your introduction to Freeman. Thank you for your help.

Bob
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris. Enjoy your new GX 460 and please come visit CarProUSA and Park Place Lexus Plano again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 7, 2019
Chris and Don made the car buying experience enjoyable! I've bought two LS469L sedans from a competitor. The Park Place experience was far superior. From walking in one afternoon to driving out the next, I was amazed at the efficiency and attention to details. My emailed questions were even answered after hours! Also their facility is absolutely beautiful. I'm looking forward to a long relationship with this dealership
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris and Don. Enjoy your new vehicle and please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 7, 2019
I have already emailed Jerry to tell him how pleased we were to do business AGAIN with the Park Place dealership. Our new Lexus 350 RX Crossover is our third car to buy under this program and through Jerry Reynolds' advice. We make a six hour drive round trip in order to select a vehicle at Park Place. The priority pass certainly influences our decision in making a purchase.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars like yours! Glad to hear you love your new Lexus 350 RX Crossover.Chris, John and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 2, 2019
Straightforward, explained everything, seamless transaction
Response from CarProUSA
Congratulations on your new vehicle Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
August 29, 2019
I listen to your show every Saturday Morning as I run my errands and have for years. This is the first time I have used your CARPROUSA Priority Pass even though I have just purchased my seventh (7) Lexus. I have been a Lexus driver since the early 1990's. Using your pass was the best buying experience I have EVER had. I love negotiating for items but this was a most pleasant experience even though I was familiar with all the details. I would recommend the Pass for EVERYONE! Chris listened to all my ideas and thoughts re the purchase and my sales guy, Ryan, was most respectful as I am an older lady and he could not have been more kind and helpful. He even sent out a technician to our home yesterday (the day after) to show us all the fine points of the car.

You have a great informative show and your audience appreciates all you and Kevin do.

Thank you,

Shirley
Response from CarProUSA
Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
August 25, 2019
I sent the GM an email after I received your info and they were ready for me when I called. CarPro saved me several Thousand Dollars. THANK YOU CarPro USA!!
I traded a 2018 Toyota 4-Runner LTD, and I feel I received a VERY fair trade in value and trade difference for a new 2019 RX 350.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Park Place Lexus Plano with only the best there is to offer. Its so nice to hear that the staff helped to make your experience such a positive one. Enjoy your new 2019 RX 350!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
July 29, 2019
Talked with Chris Brunner and then was then referred to a Sales Experience Manager, Dean McCaskill was very professional and helpful. He made the car-buying experience a piece of cake.
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
May 9, 2019
Chris and Park Place is looking for the perfect car for me.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
May 2, 2019
Very easy transaction. Stephen had the vehicle I was interested in cleaned and in front of the dealership ready for me to test drive when I arrived. He was very thorough in explaining the differences between the 2015 Lexus I had to the 2019 I was interested in. Stephen also handled the financing details. There was no need to talk to another person. He handled it all. It was a very pleasant buying experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
April 8, 2019
Excellent experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
April 4, 2019
Chris and Cameron listened to what I wanted and found the vehicle for me at a fair price. Very positive experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
March 14, 2019
Made the effort to find the car with the equipment that I wanted at a good price.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
February 15, 2019
Jerry, the experience was just as you said, no pressure, easy to work with and very patient! I got a great deal for the money and I am happy. Your show is so important to women like me who do not have a lot of knowledge about cars but we know what we want and have the money to buy it. I am very picky because I demand value for my money and Chris and Herb gave me just that, value and a very good experience.
Response from CarProUSA
Hi Samantha, We're so happy to hear of your experience there at Park Place Lexus Plano. Chris and Herb always do an excellent job there. It sounds like they gave you some great advice and helpful knowledge that assisted your purchase decision. Congratulations on that new Lexus! We thank you for being a valued show listener. Chris, Herb, and the team at Park Place Lexus Plano truly do appreciate and value your business!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
February 12, 2019
Great customer service. I was treated with respect and patience. The communication throughout the buying experience was excellent.
Response from CarProUSA
Hi Patricia, We value your comments and feedback. Congratulations on that new Lexus! Park Place Lexus Plano is a fantastic partner with CarProUSA, so we're always glad to hear more stories from them. Enjoy that new vehicle, and we do thank you for being a valued show listener and Park Place Lexus Plano customer!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
July 28, 2018
comment on website: Went to Park Place Lexus and revived a VIP treatment from GM Chris and his team Don Mitchell. Very informative and went above and beyond to get the car that my wife wanted. A perfect ES 350 with all the bells and whistles and color choice from exterior to interior. Wife is very happy and they gave us an excellent deal with the current rebate. CARPRO listener received VIP service and pricing. Thanks CarPro. /// new on Aug 6th via : Wonderful experience the GM make sure we were taking care off and Don our sales advisor when above and beyond for us.

4 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 17, 2019
I give Park Place Plano four stars. Chris Brunner was very professional and accommodating. In fact, as I was writing this review Chris called to follow up. The sales process was several hours long (new computer system) and the old fashion back and forth with the sales manager pertaining to my trade in. After the purchase of the certified 2019 ES 350, I was reviewing the service records and see that Paintless Dent removal was needed for a "Large Passenger Rear Door Crease". The door repair is not noticeable, however being that it stated "Large" I feel like this should have been noted during the sales process. I told Kenneth about this he said he wasn't aware of it. Overall good experience and I would recommend Park Place Lexus.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA andPark Place Lexus Plano. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
4 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 17, 2019
I give Park Place Plano four stars. Chris Brunner was very professional and accommodating. In fact, as I was writing this review Chris called to follow up. The sales process was several hours long (new computer system) and the old fashion back and forth with the sales manager pertaining to my trade in. After the purchase of the certified 2019 ES 350, I was reviewing the service records and see that Paintless Dent removal was needed for a "Large Passenger Rear Door Crease". The door repair is not noticeable, however being that it stated "Large" I feel like this should have been noted during the sales process. I told Kenneth about this he said he wasn't aware of it. Overall good experience and I would recommend Park Place Lexus.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA andPark Place Lexus Plano. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
March 31, 2020
Very efficient, accomendating and very willing to listen to our questions. I did not present the VIP but did tell them I knew Jerry Reynolds from the Dallas Police Reserves and that I had my VIP Priority Pass. It is very good to have sales people who know their product and willing to listen to your questions and thoughts. I listen to Jerry almost every week.
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris and Erin. Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
January 27, 2020
Best car buying experience we've ever had. Dorothy Robinson is an outstanding sales manager. Patrick Jaccar couldn't have been nicer to us. And we love our 2020 RX350.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 RX350. Patrick, Dorothy and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
December 28, 2019
Great experience - loved the one desk for everything approach!
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
December 17, 2019
This was my first experience with a Lexus vehicle or dealership. It was a wonderful experience. Sure not your normal car buying experience that you dread dealing with :) Highly recommend Park Place!
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
November 21, 2019
Friendly, relaxed atmosphere. Thorough discussion of leasing alternative which at age 76 in my opinion makes sense for our second vehicle. Nice to receive a Veteran's discount to further reduce the monthly lease payments.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
November 18, 2019
First class service. I am so impressed with the personal attention and how welcoming this dealership is. Chris Brunner is excellent at his profession, he's very honest, knowledgeable and is making sure he is fitting me with the right vehicle. Highly recommend.
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris. Enjoy your new vehicle and please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 28, 2019
I've used Park Place Lexus to service my vehicles for several years, but I had never bought a car there. It is a first rate dealership. The Car Pro Priority Pass made the car buying process easy. I contacted Park Place Lexus via the CarProUSA website Priority Pass and received an email reply from Chris Brunner, the dealership General Manager. He then had a salesperson contact me by phone. Everything was done by phone or email. I told salesperson what I wanted and he showed me a selection of new and certified vehicles matching my criteria. After choosing the one I wanted, my salesperson contacted the General Manager, and the next day I received an offer sheet by email. I'd done my homework and the price was a great deal. After that I took my old car to the dealership and got a very good trade-in price. We spent a total of about 90 min at the dealership to do a test drive, get the trade-in appraised, and see the final numbers. Most of our time was spent on the test drive and admiring the car! No haggling, no hassle, no lengthy waits or gamesmanship! Thanks Park Place and thanks Car Pro! I intend to use CarProUSA for all my future car purchases.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Chris and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 12, 2019
Great experience from the moment I communicated with Chris Brunner. Picking up my leased GX 460 today.

A very different experience from Sewell Lexus.

Thank you again for pointing me in the right direction. My first two Cars were from your introduction to Freeman. Thank you for your help.

Bob
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris. Enjoy your new GX 460 and please come visit CarProUSA and Park Place Lexus Plano again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
October 7, 2019
Chris and Don made the car buying experience enjoyable! I've bought two LS469L sedans from a competitor. The Park Place experience was far superior. From walking in one afternoon to driving out the next, I was amazed at the efficiency and attention to details. My emailed questions were even answered after hours! Also their facility is absolutely beautiful. I'm looking forward to a long relationship with this dealership
Response from CarProUSA
On behalf of CarProUSA and Park Place Lexus Plano, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Chris and Don. Enjoy your new vehicle and please come visit us again soon!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 7, 2019
I have already emailed Jerry to tell him how pleased we were to do business AGAIN with the Park Place dealership. Our new Lexus 350 RX Crossover is our third car to buy under this program and through Jerry Reynolds' advice. We make a six hour drive round trip in order to select a vehicle at Park Place. The priority pass certainly influences our decision in making a purchase.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Park Place Lexus Plano. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars like yours! Glad to hear you love your new Lexus 350 RX Crossover.Chris, John and the team will be thrilled to hear your feedback!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
September 2, 2019
Straightforward, explained everything, seamless transaction
Response from CarProUSA
Congratulations on your new vehicle Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
August 29, 2019
I listen to your show every Saturday Morning as I run my errands and have for years. This is the first time I have used your CARPROUSA Priority Pass even though I have just purchased my seventh (7) Lexus. I have been a Lexus driver since the early 1990's. Using your pass was the best buying experience I have EVER had. I love negotiating for items but this was a most pleasant experience even though I was familiar with all the details. I would recommend the Pass for EVERYONE! Chris listened to all my ideas and thoughts re the purchase and my sales guy, Ryan, was most respectful as I am an older lady and he could not have been more kind and helpful. He even sent out a technician to our home yesterday (the day after) to show us all the fine points of the car.

You have a great informative show and your audience appreciates all you and Kevin do.

Thank you,

Shirley
Response from CarProUSA
Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
August 25, 2019
I sent the GM an email after I received your info and they were ready for me when I called. CarPro saved me several Thousand Dollars. THANK YOU CarPro USA!!
I traded a 2018 Toyota 4-Runner LTD, and I feel I received a VERY fair trade in value and trade difference for a new 2019 RX 350.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Park Place Lexus Plano with only the best there is to offer. Its so nice to hear that the staff helped to make your experience such a positive one. Enjoy your new 2019 RX 350!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
July 29, 2019
Talked with Chris Brunner and then was then referred to a Sales Experience Manager, Dean McCaskill was very professional and helpful. He made the car-buying experience a piece of cake.
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Park Place Lexus Plano were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
May 9, 2019
Chris and Park Place is looking for the perfect car for me.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
May 2, 2019
Very easy transaction. Stephen had the vehicle I was interested in cleaned and in front of the dealership ready for me to test drive when I arrived. He was very thorough in explaining the differences between the 2015 Lexus I had to the 2019 I was interested in. Stephen also handled the financing details. There was no need to talk to another person. He handled it all. It was a very pleasant buying experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
April 8, 2019
Excellent experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
April 4, 2019
Chris and Cameron listened to what I wanted and found the vehicle for me at a fair price. Very positive experience.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
March 14, 2019
Made the effort to find the car with the equipment that I wanted at a good price.

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
February 15, 2019
Jerry, the experience was just as you said, no pressure, easy to work with and very patient! I got a great deal for the money and I am happy. Your show is so important to women like me who do not have a lot of knowledge about cars but we know what we want and have the money to buy it. I am very picky because I demand value for my money and Chris and Herb gave me just that, value and a very good experience.
Response from CarProUSA
Hi Samantha, We're so happy to hear of your experience there at Park Place Lexus Plano. Chris and Herb always do an excellent job there. It sounds like they gave you some great advice and helpful knowledge that assisted your purchase decision. Congratulations on that new Lexus! We thank you for being a valued show listener. Chris, Herb, and the team at Park Place Lexus Plano truly do appreciate and value your business!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
February 12, 2019
Great customer service. I was treated with respect and patience. The communication throughout the buying experience was excellent.
Response from CarProUSA
Hi Patricia, We value your comments and feedback. Congratulations on that new Lexus! Park Place Lexus Plano is a fantastic partner with CarProUSA, so we're always glad to hear more stories from them. Enjoy that new vehicle, and we do thank you for being a valued show listener and Park Place Lexus Plano customer!

5 Park Place Lexus Plano //fs2.ebait.biz/c4RpU5aF/park-place-lexus-plano.png 6785 Dallas Pkwy Plano, TX 75024 214-974-5340
July 28, 2018
comment on website: Went to Park Place Lexus and revived a VIP treatment from GM Chris and his team Don Mitchell. Very informative and went above and beyond to get the car that my wife wanted. A perfect ES 350 with all the bells and whistles and color choice from exterior to interior. Wife is very happy and they gave us an excellent deal with the current rebate. CARPRO listener received VIP service and pricing. Thanks CarPro. /// new on Aug 6th via : Wonderful experience the GM make sure we were taking care off and Don our sales advisor when above and beyond for us.