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Joshua Fichter

Certified CarPro

Joshua Fichter

General Manager, Sam Pack's 5 Star Ford - North Richland Hills

4.8 / 61 Reviews

817-476-1553

Joshua Fichter is a 7+ year auto industry professional at Sam Pack's 5 Star Ford - North Richland Hills in North Richland Hills, TX. He became a Certified CarPro Friend in 2016.

Joshua Fichter is a 7+ year auto industry professional at Sam Pack's 5 Star Ford - North Richland Hills in North Richland Hills, TX. He became a Certified CarPro Friend in 2016.
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Hear From Our Customers

Average Rating
4.8

Based on 61 reviews

Communication4.8
Product Expertise5.0
Fair Pricing4.8
Wayne Ottoway3/6/24
Repeat Customer
4.00 star rating
I did get an email from the dealership saying the truck was sold. They asked if I wanted something similar, I said yes, but never heard back.
I did get an email from the dealership saying the truck was sold. They asked if I wanted something similar, I said yes, but never heard back.
Ted Ness2/15/24
Repeat Customer
5.00 star rating
We worked with Dylan Maples - he was referred to us by Joshua Fichter. Dylan was great- knowledgeable and helpful! He sent us a video of the truck which was really nice as we had a 1 hour drive to the dealership. We were very pleased with the purchase and will be contacting him in the future when we need a vehicle! FIVE STARS for FIVE STAR FORD! Thank you!
We worked with Dylan Maples - he was referred to us by Joshua Fichter. Dylan was great- knowledgeable and helpful! He sent us a video of the truck which was really nice as we had a 1 hour drive to the dealership. We were very pleased with the

Ford F150

Timothy Wicks2/4/24
Repeat Customer
5.00 star rating
We talked to Joshua Fichter, certified Car Pro Friend, over the phone to schedule a meeting. He sent us to Rick Dike. Rick had a Maverick for us to drive We talked with Rick and felt very much at ease with him . You asked me if we purchased , Rick would take any deposit from us. We do have a copy of what we ordered Rick also sent me a site that we can tell when they start working on it. We just need to stay patient.
We talked to Joshua Fichter, certified Car Pro Friend, over the phone to schedule a meeting. He sent us to Rick Dike. Rick had a Maverick for us to drive We talked with Rick and felt very much at ease with him . You asked me if we purchased , Rick

2024 Ford Maverick XLT Hybrid. Ordered on the 23rd of January

Curtis Macomb1/23/24
Repeat Customer
5.00 star rating
Communication was excellent fast and informative. Response to my questions via were answered promptly.
Communication was excellent fast and informative. Response to my questions via were answered promptly.

2012 ford f150

Steve Lucas1/23/24
Repeat Customer
5.00 star rating
I have not been pleased with the service department
I have not been pleased with the service department

2001 F150 Platinum

Thomas Davis10/24/23
Repeat Customer
5.00 star rating
My sales person was Crystal Sanders. It is the second time I have worked with her. She is knowledgeable and easy to work with. Although she did not have the vehicle I wanted on their lot, one was coming in from the factory. It arrived a couple of days later. She called me. The next day I went in and completed the paperwork and drove the truck home. It was a smooth and easy process.
My sales person was Crystal Sanders. It is the second time I have worked with her. She is knowledgeable and easy to work with. Although she did not have the vehicle I wanted on their lot, one was coming in from the factory. It arrived a couple of

Ford F250 7.3L XLT

David Eakins9/23/23
Repeat Customer
5.00 star rating
The dealership had the exact vehicle I wanted. Deal was consummated quickly and I was headed home after about two hours.
The dealership had the exact vehicle I wanted. Deal was consummated quickly and I was headed home after about two hours.

2023 F-150

Steve Heinen6/10/23
Repeat Customer
3.00 star rating
Was treated nothing like a VIP
Was treated nothing like a VIP
Billy Fuller4/25/23
Repeat Customer
5 star rating
Good response from Joe at 5-Star! Family health issue is delaying purchase decision.
Good response from Joe at 5-Star! Family health issue is delaying purchase decision.
RICHARD HIRSCH3/16/23
5 star rating
Was contacted promptly. Unfortunately no Mavericks will be available for quite a while.
Was contacted promptly. Unfortunately no Mavericks will be available for quite a while.
Jerry Cable1/29/23
5 star rating
Thank you Car Pro team - Rick Dike, Chris Lewis in Finance, and John Hilsinger in Sales. Rick started the ball rolling Monday morning. I came in around lunchtime and decided on the Ford Escape which Rick had sent me. Deal was finalized later that afternoon and I picked up my Escape the next afternoon. Thank you!
Thank you Car Pro team - Rick Dike, Chris Lewis in Finance, and John Hilsinger in Sales. Rick started the ball rolling Monday morning. I came in around lunchtime and decided on the Ford Escape which Rick had sent me. Deal was finalized later that
Bobby East9/19/22
5 star rating
This was the best experience I have ever had with buying a car. Rick Dike took care of most of the process by exchanging texts. When I went to the dealership to sign papers, it took less than an hour. I will definitely go through CarPro again.
This was the best experience I have ever had with buying a car. Rick Dike took care of most of the process by exchanging texts. When I went to the dealership to sign papers, it took less than an hour. I will definitely go through CarPro again.
Wayne Jockers9/16/22
5 star rating
So far, so good! Everything done vial email with Rick Dike yesterday afternoon. I woke up this morning to an email for me to confirm my choices. printed signed and scanned back to Rick, I now have an order confirmation from Ford!!! I have one suggestion for your dealership dropdown on this form and the previous one. I think of Five Star Ford and not Sam Packs Five Star Ford, I almost ignored your request for info because I couldnt find "Five Star Ford". Then the little light bulb when off and i figured it out. Just my 2cents
So far, so good! Everything done vial email with Rick Dike yesterday afternoon. I woke up this morning to an email for me to confirm my choices. printed signed and scanned back to Rick, I now have an order confirmation from Ford!!! I have one
Charles Lueg6/16/20
5 star rating
Great selection, units already to go except for final cleaning, full tank of gas, no pressure, great discounts, Jim is real asset to company.
Great selection, units already to go except for final cleaning, full tank of gas, no pressure, great discounts, Jim is real asset to company.
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Sam Pack's 5 Star Ford - North Richland Hills. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Gary Birdsall5/20/19
5 star rating
Rick and the whole team was awesome! Very enjoyable experience!
Rick and the whole team was awesome! Very enjoyable experience!
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Sam Pack's 5 Star Ford - North Richland Hills. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
david covert4/29/19
5 star rating
I referred David to Five Star, but I printed out the VIP pass for him. I have purchased two F-150's from Five Star. excellent rating
I referred David to Five Star, but I printed out the VIP pass for him. I have purchased two F-150's from Five Star. excellent rating
Mike Cunningham4/6/19
5 star rating
Rick was awesome. He found the truck I described at a reasonable no haggle price. The financing went smoothly with no pressure tactics for added warranties. This was the quickest and easiest vehicle purchase I've experienced. I highly recommend Five Star Ford and the Car Pro VIP experience.
Rick was awesome. He found the truck I described at a reasonable no haggle price. The financing went smoothly with no pressure tactics for added warranties. This was the quickest and easiest vehicle purchase I've experienced. I highly recommend Five
Jerry Gracey2/21/19
5 star rating
The experience went very good for my daughter. The only thing I would of liked to see is it happen a little faster. Would like to see the buying process go a little faster, she was there from 1-8 pm But they did give her a fair trade in value on her 2016 pickup, towards the 2018 pickup.
The experience went very good for my daughter. The only thing I would of liked to see is it happen a little faster. Would like to see the buying process go a little faster, she was there from 1-8 pm But they did give her a fair trade in value on her
Hello Jerry,<br><br>It's so great to hear of your purchase experience there at Sam Pack's 5 Star Ford North Richland Hills. Joshua and his team always do a fantastic job! We're so glad that your daughter was able to find the perfect new truck that matches her needs, even thought it did take a bit of time to go through the process. Thank you for your patience with that. We appreciate you being a valued show listener, and Joshua and the team at Sam Pack's 5 Star ...
Steve12/17/18
5 star rating
3rd vehicle I have purchased from 5 Star Ford in NRH with The Car Pro! 3rd time dealing with Rick Dike too, I'm happy to say! Rick is the man! He asked us a few questions, then took us to see a 2018 F-150 XLT he thought would fit our needs! He was right! The Silver XLT was exactly what we were looking for! We made a deal in no time! Wife and I were talking on the way home in the new F-150 XLT and we said "We went to the right place, worked with the right person, who showed us the right truck, and we're driving it home." 5 star rating for Rick Dike and 5 Star Ford!
3rd vehicle I have purchased from 5 Star Ford in NRH with The Car Pro! 3rd time dealing with Rick Dike too, I'm happy to say! Rick is the man! He asked us a few questions, then took us to see a 2018 F-150 XLT he thought would fit our needs! He was
Jim8/29/18
5 star rating
Very knowledgeable about vehicle we are looking for.but vehicle not available at over 600 dealerships. We can build what we want. We are thinking about it all.
Very knowledgeable about vehicle we are looking for.but vehicle not available at over 600 dealerships. We can build what we want. We are thinking about it all.
Brady Washburn12/27/15
5 star rating
Another 5 Star experience at 5 Star Ford. Rick Dike is outstanding. We emailed back and forth after I got my certificate and he had several for us to choose from ready to look over. My wife found one she liked and we were set. Even though they were extremely busy they treated us like we were the only ones there. Everyone there who helped us was first class all the way. Won't buy a Ford anywhere else.
Another 5 Star experience at 5 Star Ford. Rick Dike is outstanding. We emailed back and forth after I got my certificate and he had several for us to choose from ready to look over. My wife found one she liked and we were set. Even though they were
Harlan Hanson2/27/24
Repeat Customer
5.00 star rating
Rick Dike was my salesman. He was very professional and easy to talk to. He returned calls promptly. He showed me a number of trucks that I was interested in. Rick did a great job answering my questions.
Rick Dike was my salesman. He was very professional and easy to talk to. He returned calls promptly. He showed me a number of trucks that I was interested in. Rick did a great job answering my questions.

2023 F-150

Darwin Spillar2/17/24
Repeat Customer
5.00 star rating
I requested, and allowed to take the ST on an extended test drive. Leased 1 of the 2, delivered from the factory, one day earlier (where recall issues were done from at factory)! I had been waiting to drive a ST, since May recall (no ST could be delivered)! I had spoken to Joshua and Marisa several times while waiting for a test drive. Above and Beyond-I drove it home that day! While many had to wait until recall parts were available from Ford!! My only regret is I should have leased for more miles per year (my miscalculation). During the wait, I also emailed Jerry, through the CP website and took his advice to wait on the ST, instead of looking at other similar SUV’s! This was my fourth new Explorer from 5 Star NRH. Thanks Jerry, love your show, quick email responses and CarPro advice!
I requested, and allowed to take the ST on an extended test drive. Leased 1 of the 2, delivered from the factory, one day earlier (where recall issues were done from at factory)! I had been waiting to drive a ST, since May recall (no ST could be

‘23 Explorer ST

Ronald Northcutt2/1/24
Repeat Customer
5.00 star rating
I was treated like I was a very important customer even though I was only purchasing a 10k vehicle
I was treated like I was a very important customer even though I was only purchasing a 10k vehicle

2010 ford f150

Richard Kruger1/30/24
Repeat Customer
5.00 star rating
Josh and his team were great to work with. I had a very nice experience and got a good deal as well. I have purchased from Car Pro dealers now for six vehicles. All were good deals and great experiences. No horror stories here!!
Josh and his team were great to work with. I had a very nice experience and got a good deal as well. I have purchased from Car Pro dealers now for six vehicles. All were good deals and great experiences. No horror stories here!!

Ford F150

Johnny Johnson1/23/24
Repeat Customer
5.00 star rating
I first spoke to Rick Dike on November30, 2022 at the dealership. They didn’t have any trucks so Rick ordered what I wanted. The truck arrived in April 2023 and I picked it up on April 11, 2023. Rick told me if I changed my mind over the months I waited it would be OK as they would have someone who would gladly take it.
I first spoke to Rick Dike on November30, 2022 at the dealership. They didn’t have any trucks so Rick ordered what I wanted. The truck arrived in April 2023 and I picked it up on April 11, 2023. Rick told me if I changed my mind over the months I

2023 Ford Ranger

Roy Smithhisler1/2/24
Repeat Customer
5.00 star rating
Rick was on point and his team delivered the results. Made an earl appointment and was out of there in record time. Straight to the point. Best experience i have had at any dealer in my life.
Rick was on point and his team delivered the results. Made an earl appointment and was out of there in record time. Straight to the point. Best experience i have had at any dealer in my life.

Ford F150 Platinum

Tim Browning8/29/23
Repeat Customer
5.00 star rating
Great experience. First class dealership.
Great experience. First class dealership.

Ford F25

Brad Sheffield7/27/23
Repeat Customer
5.00 star rating
Always the best
Always the best
Lewis Knapp4/10/23
1 star rating
After initial contact and my reply Joshua Fichter never replied to any communications. Took my business to another dealer.
After initial contact and my reply Joshua Fichter never replied to any communications. Took my business to another dealer.
Richard Snyder3/20/23
5 star rating
Comfortable, no pressure experience. Thorougly enjoyable, as usual.
Comfortable, no pressure experience. Thorougly enjoyable, as usual.
Gary Parkey1/24/23
5 star rating
I hate buying cars, but I had great experience at 5Star Ford. Carlos by sales associate was great to work with and Mark in finance was a pleasure to work with. I highly recommend 5Star Ford.
I hate buying cars, but I had great experience at 5Star Ford. Carlos by sales associate was great to work with and Mark in finance was a pleasure to work with. I highly recommend 5Star Ford.
EDWARD BRAUN10/30/22
Repeat Customer
5 star rating
JUAN WAS OUTSTANDING THIS WAS OUR THIRD VECHILE FROM HIM ALSO TUT FINANCE MAN WAS FUNNY AND VERY GOOD AT HIS JOB THIS WAS OUR SECOND TIME WITH HIM. OVER ALL THIS WAS OUR 7TH VECHILE FROM 5 STAR NRH. LOVE THIS DEALERSHIP
JUAN WAS OUTSTANDING THIS WAS OUR THIRD VECHILE FROM HIM ALSO TUT FINANCE MAN WAS FUNNY AND VERY GOOD AT HIS JOB THIS WAS OUR SECOND TIME WITH HIM. OVER ALL THIS WAS OUR 7TH VECHILE FROM 5 STAR NRH. LOVE THIS DEALERSHIP
Deu McCready8/1/22
4 star rating
Experience was good. No major issues to report.
Experience was good. No major issues to report.
Lynn Duvall11/22/21
Repeat Customer
4 star rating
Very professional, great experience with quick response
Very professional, great experience with quick response
Ben Hargrave5/10/19
5 star rating
The problem we really into was the cars we were looking at didn't for us well. The cars that we sat in hurt my back. We were disappointed that we couldn't buy new from this dealership. But we're still looking to buy used from them if they get anything in were interested in soon.
The problem we really into was the cars we were looking at didn't for us well. The cars that we sat in hurt my back. We were disappointed that we couldn't buy new from this dealership. But we're still looking to buy used from them if they get
Mike Fleming5/4/19
5 star rating
Excellent experience all the way around. Less than three hours from first car showing to headed home with a new Explorer. Rick was personable and expert in his knowledge of the cars and financing. I will return next time I am looking for a Ford. Thanks to Jerry and CarPro for steering us in the right direction.
Excellent experience all the way around. Less than three hours from first car showing to headed home with a new Explorer. Rick was personable and expert in his knowledge of the cars and financing. I will return next time I am looking for a Ford.
David Franklin3/31/19
5 star rating
Excellent service, wonderful people made you feel like your a neighbor. I recommend this dealer to everyone searching.
Excellent service, wonderful people made you feel like your a neighbor. I recommend this dealer to everyone searching.
Dr Gary Kesling2/22/19
5 star rating
Marisa was great. Very helpful. Made sure I found the exact truck I wanted.
Marisa was great. Very helpful. Made sure I found the exact truck I wanted.
Hello Dr. Kesling,<br><br>We do value your comments and feedback pertaining to your visit with Sam Pack's 5 Star Ford- North Richland Hills. Marisa always does an outstanding job for all of her guests. Congratulations on that new truck! We do appreciate you being a valued show listener, and Marisa and the team at Sam Pack's 5 Star Ford do thank you for your business!
Tom12/3/18
5 star rating
I went to the dealership after having seen a truck I liked on their website. Sales staff were very helpful and knowledgeable about incentives. Vehicle was available. They did not try to redirect me to something else. It was a very easy purchase.
I went to the dealership after having seen a truck I liked on their website. Sales staff were very helpful and knowledgeable about incentives. Vehicle was available. They did not try to redirect me to something else. It was a very easy purchase.
Fred Harvey10/21/18
5 star rating
Best car buying experience I have ever experienced
Best car buying experience I have ever experienced
Charles McNeil2/22/24
Repeat Customer
5.00 star rating
I would give Jason Howell of 5 Star Ford NRH 10+ star rating if I could. Ordered 2024 Bronco Wildtrak on 9/26 and it was delivered the day before I left town for 2 weeks. I was kept updated on the build and delivery through out. This was 6th vehicle my family has bought through the CarPro system and it has been great and easy every time. From ordering to the delivery it was a great experience.Thank you again Five Star Ford NRH
I would give Jason Howell of 5 Star Ford NRH 10+ star rating if I could. Ordered 2024 Bronco Wildtrak on 9/26 and it was delivered the day before I left town for 2 weeks. I was kept updated on the build and delivery through out. This was 6th vehicle

Ford Bronco Wildtrak

Chris Moore2/5/24
Repeat Customer
5.00 star rating
Was patient explaining the entire process to my son. Followed up to make sure a minor flaw was corrected.
Was patient explaining the entire process to my son. Followed up to make sure a minor flaw was corrected.

2024 Mustang

Michael Fitzpatrick1/30/24
Repeat Customer
5.00 star rating
I have been listening to the Car Pro Jerry Reynolds and his side kick Kevin for many years. So it was time for me to make a purchased and I followed the process. As I have said on his radio show a few times, it is as easy as going on and buying a loaf of bread. Just follow the process. At 5 Star Ford NRH, they most laid back easy going comfortable dealership I have had the pleasure of dealing with, I find it hard to believe sometimes, I am at a car dealership. I am what they call a senior citizen now, and I have purchased many many cars from a lot of different dealerships. The experience with CarPro dealers is nothing like I had experienced before. I have purchased from Classic Buick/GMC in Arlington (CarPro Dealer) and Sewell Cadillac Grapevine ( CarPro dealer) everyone is the same . JUST TRUST THE PROCESS and you can't go wrong
I have been listening to the Car Pro Jerry Reynolds and his side kick Kevin for many years. So it was time for me to make a purchased and I followed the process. As I have said on his radio show a few times, it is as easy as going on and buying a

2021 Ford Expedition, 2021 Ford F-250, 2022 Ford F-350, 2022 Ford F-450, 2021 Ford F-150

James Cook1/23/24
Repeat Customer
5.00 star rating
Rick Dike was super to work with he is top notch!
Rick Dike was super to work with he is top notch!

2023 F150 Hybrid

Ron Northcutt1/12/24
Repeat Customer
5.00 star rating
Everyone was helpful and courteous. There was no pressure to purchase extended warranty, etc. I felt that I was treated as an important customer.
Everyone was helpful and courteous. There was no pressure to purchase extended warranty, etc. I felt that I was treated as an important customer.

2010 ford f150

Tony Antone10/9/23
Repeat Customer
5.00 star rating
I am 66 years old and have always purchased my vehicles from a dealership. The 5 star experience I had at 5 Star Ford NRH was by far the best buying experience. Jason Howell is a knowledgeable professional who is a great asset for the Ford Motor Corporation.
I am 66 years old and have always purchased my vehicles from a dealership. The 5 star experience I had at 5 Star Ford NRH was by far the best buying experience. Jason Howell is a knowledgeable professional who is a great asset for the Ford Motor

Ford Edge 2023

Gary L Goodyear8/27/23
Repeat Customer
5.00 star rating
Mel a Ford salesman was eating at Whataburger and talked to him about Maverick price point and the fuel and he put me on his list to get on the Ford list to order 2024 Maverick. Two weeks ago Mel called me to order a Maverick but I checked out a hybrid Tundra which proved to be for towing not for gas mileage. Then Wednesday Mel called and reported he had an ordered Maverick available so I bought it Wednesday after a test drive. Mel was cordially frank and answered my questions and we purchased that Maverick. Then the closing staff was cordial and gave us all the options with little pressure. Overall I was please and Mel delivered my truck at 7:00pm that evening.
Mel a Ford salesman was eating at Whataburger and talked to him about Maverick price point and the fuel and he put me on his list to get on the Ford list to order 2024 Maverick. Two weeks ago Mel called me to order a Maverick but I checked out a

Ford Maverick

Jeff Hein6/9/23
Repeat Customer
5.00 star rating
Rick made it very easy. I was looking for a Lariat with a 6’6” bed. He had two. We live 120 miles away. He held the vehicle we wanted to look at until we had a free day. We drove the truck and a less expensive truck. Rick did not pressure us and let us pick the one we wanted. We ended up with the more expensive one because WE wanted it.
Rick made it very easy. I was looking for a Lariat with a 6’6” bed. He had two. We live 120 miles away. He held the vehicle we wanted to look at until we had a free day. We drove the truck and a less expensive truck. Rick did not pressure us and let

2023 Ford F150 Lariat

Cleve O'Banion3/24/23
Repeat Customer
5 star rating
Was contacted and informed the vehicle was sold. We are not in a hurry and being very selective. Will continue to use CarPro.
Was contacted and informed the vehicle was sold. We are not in a hurry and being very selective. Will continue to use CarPro.
Robert Londrigan1/29/23
Repeat Customer
2 star rating
This was my third time buying a car from this dealership. The first two times went well, this last time was not a good experience. Based on the last two cars I thought I could depend on them to give me a fair price. I paid MSRP which I was expecting but they underpriced my trade-in substantially. They offered $19000 and said they could only sell the car for $22000 after spending $1500 to prep it. This was a lie. They listed it on their lot for $28000 the next day. The financing rate I got was not a good deal either. My fault for accepting the offers and not being prepared with backup but I won't be going back and I won't be trusting a Carpro dealer to give me a fair deal next time just because they are Carpro.
This was my third time buying a car from this dealership. The first two times went well, this last time was not a good experience. Based on the last two cars I thought I could depend on them to give me a fair price. I paid MSRP which I was expecting
Richard Price12/5/22
2 star rating
Did not like being passed from 1 rep to another! Did not like attitude of repa
Did not like being passed from 1 rep to another! Did not like attitude of repa
Stuart Riley9/17/22
5 star rating
I was seriously pleased with Joshua Fichter, Gary White, and Marissa (last name?). There was some sort of mix up in the texting between Gary and I. Gary got Marissa on it and somehow both of them gave me to Joshua Fichter. Marissa and Joshua treated me like I was ordering a $100000 Lightning, when all I ordered was a Maverick. The advise given by Joshua and Marissa was awesome. The explanation regarding the ordering, manufacturing and shipping process was second to none. Through our conversation it was discovered that I am a retiree from American Airlines and was entitled to an "X" plan discount which was immediately applied. Short story, in 2017 I bought an F150 from 5 Star, in 2022 I ordered a Maverick Lariat, if I have a midlife crisis I will give 5 star a call. Thank you Gary, Joshua, Marissa and CarPro.
I was seriously pleased with Joshua Fichter, Gary White, and Marissa (last name?). There was some sort of mix up in the texting between Gary and I. Gary got Marissa on it and somehow both of them gave me to Joshua Fichter. Marissa and Joshua treated
Stephen Roe6/22/22
5 star rating
Best experience I have ever had in buying a new car. Josh was very helpful in finding the vehicle we wanted. He had to trade out with another dealer over 100 miles away and we had the car two days later.
Best experience I have ever had in buying a new car. Josh was very helpful in finding the vehicle we wanted. He had to trade out with another dealer over 100 miles away and we had the car two days later.
Robert Adams3/21/20
5 star rating
Both Carlos and John did an exceptional job and I got exactly the truck I wanted with an excellent buying experience.
Both Carlos and John did an exceptional job and I got exactly the truck I wanted with an excellent buying experience.
On behalf of CarProUSA and Sam Pack's 5 Star Ford - North Richland Hills, I would like to thank you for sharing this great review! Please come visit us again soon!
John Craig5/4/19
5 star rating
There was no strong arm or over sell The meeting went well but my son was not sold on the trucks that were in stock that day. It was an overall good visit.
There was no strong arm or over sell The meeting went well but my son was not sold on the trucks that were in stock that day. It was an overall good visit.
Sandra Trantham4/11/19
5 star rating
5 Star employees treated me like a Queen &#128522;&#128149; They gave me the Vety Best Expetience. Thank You so much, Jerry and All Car Pro Guys. I tell All my Friends to listen every week! &#128522;&#128149;
5 Star employees treated me like a Queen &#128522;&#128149; They gave me the Vety Best Expetience. Thank You so much, Jerry and All Car Pro Guys. I tell All my Friends to listen every week! &#128522;&#128149;
Royce Sanders3/26/19
5 star rating
The only reason I didn't buy a truck from them was that mine was stolen, and just as I was going to make a deal on a truck, a Police Officer called me to say he found my truck and decent shape. Mr. Jerry The Car Pro Guy was very nice to set me up with 5 Star Ford. I did lose my tool's and radio, but i can recover that. Thankful no one was hurt. Thank God for the Policemen working 24/7. Yes my next truck will come from 5 Star. Thank's to The Car Pro, Long time listener. Just never know when you might need their help.
The only reason I didn't buy a truck from them was that mine was stolen, and just as I was going to make a deal on a truck, a Police Officer called me to say he found my truck and decent shape. Mr. Jerry The Car Pro Guy was very nice to set me up
Jerry Gracey2/14/19
5 star rating
All of the employees there are very nice and helpful. They take pride in their customer service and want to create a great and fun environment for their customers. We told them what we wanted in a truck and they didn't waste any time on getting us the information and they were easy to work with on negotiating price. It was a no pressure purchase and we didn't waste the whole day there. Will definitely go back for our next vehicle purchase!
All of the employees there are very nice and helpful. They take pride in their customer service and want to create a great and fun environment for their customers. We told them what we wanted in a truck and they didn't waste any time on getting us
Hello Jerry,<br><br>We appreciate your feedback regarding your recent purchase from Sam Pack's 5 Star Ford North Richland Hills. Joshua and Jesus always do an outstanding job there. Congratulations on your new vehicle, and we appreciate your being a valued show listener. Also, many thanks from Joshua, Jesus and the entire Sam Pack's 5 Star Ford team, we're truly glad to have earned your business!
Susan Chewning10/28/18
5 star rating
They delivered what they promised! Excellent Customer Service! Transparency all the way.
They delivered what they promised! Excellent Customer Service! Transparency all the way.
Joe Wells12/27/15
5 star rating
Clean and upfront dealership honest and willing to do what it takes
Clean and upfront dealership honest and willing to do what it takes

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