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Sam Packs 5 Star Subaru of Grapevine

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Sam Packs 5 Star Subaru of Grapevine CarProUSA Specialist
Tony Hooman
General Manager
Sam Packs 5 Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX
76051

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5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 18, 2020
I simply wanted to try out a Subaru WRX to either put it on my list of cars to consider or rule out. I felt no pressure, no hassle and it was so easy!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 11, 2020
Great Job, bought a 2021 Subaru Crosstrek Limited. Very happy with only $170 mo payments

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 21, 2020
Very easy

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 18, 2020
We are still working on a deal. Do intend on doing it today, so I am marking this survey as if we are complete. So far, we have been very pleased with Jeremy. Very polite, non pressure, and patient with us.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2020
Everyone was very helpful.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2020
Excellent experience -- and I bought the 2020 Subaru Forester!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 29, 2020
Dealer was great and all the employees were helpful and knowledgeable but the car was not what I expected.

4 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 18, 2020
Sam Pack operations are all good.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 11, 2020
Good service and information from the sales rep. and sales manager.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 6, 2020
The used car we were looking at was no longer available but they were helpful in reviewing other vehicles to meet our needs. We actually live in Houston so we were able to find a suitable car closer to home.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
June 19, 2020
Everything was first class. My wife and I were waiting for our turn with the finance guy and Tony came in and visited with us for quite awhile. Nice guy. We both live in Frisco.
Wing our sales guy was top notch. Thanks Jerry
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 23, 2020
This has been the best dealership experience I have ever had. Everyone there was polite, answered every question I had, and never had us wait any unreasonable amount of time. We even had the General Manager come down and greet us while waiting for some of the paperwork to process. All the small things they did added up, AND they gave a great price on the car I purchased.
Response from CarProUSA
Congratulations on your new Subaru Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sam Packs 5 Star Subaru of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 12, 2020
I checked inventory at Sam Packs online. By doing so, I initiated a call from a sales person there who put me in touch with Darrell. They answered all my questions, gave a very good deal and sent us on our way. Would recommend them to anyone.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Darrell and the team will be thrilled to hear your feedback!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 2, 2020
Looking for a small to mid size with better vision and safety features and considered several models- Toyota, Honda, Mazda, and Subaru Forester. Subaru grapevine was great to work with, very accommodating by allowing us to test drive for 1/2 day so my wife could check out the safety features visibility in different traffic settings. Ended up buying the Forester, great experience with Ryan and Jeff!
Response from CarProUSA
Congratulations on your new Subaru Forester! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sam Packs 5 Star Subaru of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 2, 2020
The purchase process was easy with straightforward pricing and a great trade in allowance. We did all of the prelim work on email and were in and out of the dealership in 90 minutes with no surprises.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. We wish you safe travels in your new Subaur and look forward to seeing you again soon!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 1, 2020
All 5 Star employees contacted were competent and friendly. Will buy from 5 Star in the future
Response from CarProUSA
On behalf of CarProUSA and Sam Packs 5 Star Subaru of Grapevine, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 13, 2019
Compared Outback to Honda Pilot. Ended up leasing a Pilot c

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 12, 2019
Great experience buying a new car

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 6, 2019
Best Ever

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
March 28, 2019
It took a while for us to arrange picking up the vehicle because of my bank and me coming all the way from Bullard, TX (Tyler) after being in West Virginia all week. But none of that was the fault of Sam Packs Subaru. The experience was great and they made every effort to have a shiny-clean Ascent waiting for me even though it was raining when i picked it up on 3-23-19. They do a good job of explaining all the features and would have another learning session in a couple of weeks, but I live too far away. Did a good job of installing side molding and trailer hitch as well.

Since I was not financing, they trotted out a guy to strong-arm me on buying an extended warranty. Started out $1299 for wheel and tire, and something like $1500 for 6 year- 100,000 mile Extended Warranty. Ended up $1450 for both together. So, they still try to get some profit out of you when they can. But overall, a great experience! I did buy the warranty.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
February 19, 2019
Very personalized experience.
Response from CarProUSA
Hello Charles, This is very good feedback to hear regarding your recent purchase experience at Sam Pack's Five Star Subaru of Grapevine. John Michael always does an excellent job there! We hope you enjoy that new Subaru, and thank you for being a valued show listener. John and his team at Sam Pack's Five Star Subaru do appreciate your business!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
December 31, 2018
Dustin spent a lot of time showing us the vehicle and explaining the features. Overall it was a good experience.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
December 3, 2018
Bill was very patient in explaining the pros and cons of leasing vs buying for my situation. I never thought I would lease a car but after Bill explained how it would benefit my situation I did.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
November 30, 2018
Comments: Tony Hooman referred us to Joey Edwards. Joey spent the afternoon with us and answered all of our questions about the Forester vs. Outback. We eventually decided on the Outback and literally bought it off the showroom floor. Joey was exceptionally thorough and patient and did not pressure us in any way. We were treated like VIPs and I feel like we got a very good deal on a vehicle that is in great demand and we are extremely pleased. We drove a little farther than we had to based on Jerry Reynolds recommendation and we are glad we did. Joey isclearly a Subaru guru and took great care of us. I would recommend Five Star Subaru and Joey and Tony without any hesitation or reservation. These guys are first class professionals. I also appreciate the Car Pro process and VIP treatment - it really works.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
November 30, 2018
Shane did a great job of explaining the cars to me and all their features. He was also a great communicator both before and after the appointment

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 12, 2018
Thank you 5 Star Subaru for the VIP treatment. Tony Hooman was wonderful and hooked me up with Sean Roberts to handle my transaction. Wonderful service, can't say enough about how Sean took care of my needs. Highly recommend!!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2018
Everything was outstanding. Joey did a great job. We met Tony Hooman the General Manager and he definitely gave us the VIP treatment.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 31, 2018
I told Joey by phone Friday what we wanted (will be my wife's car) and he had it ready and waiting ready to go when we arrived Saturday -- very busy day for them but we were still driving away in just over two hours . Wery cheerful happy dealership from the GM to the receptionist!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 24, 2018
Comments: My wife needed a new vehicle and the Ascent was it. From first contact thru delivery the experience was ENJOYABLE! How often can you say THAT about purchasing a car? Tony, Joey, Jeff, and Brian made the process very simple and efficient. Our Ascent arrived ahead of schedule and was ready to go when I arrived at the dealership, just after they unlocked the doors for business! Joey gave me two orientations before leaving...to be sure everything was working properly and that I had a good understanding of the features. Tony was very friendly and professional, made me feel at home. Paperwork with Brian took less time than processing the electronic paper work with my credit union. Again, friendly and professional and genuinely interested in being sure I understood everything. I hope I have the opportunity to buy from this dealership again! Thanks guys! And thank you Car Pro Show!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 24, 2018
My wife needed a new vehicle and the Ascent was it. From first contact thru delivery the experience was ENJOYABLE! How often can you say THAT about purchasing a car? Tony, Joey, Jeff, and Brian made the process very simple and efficient. Our Ascent arrived ahead of schedule and was ready to go when I arrived at the dealership, just after they unlocked the doors for business! Joey gave me two orientations before leaving...to be sure everything was working properly and that I had a good understanding of the features. Tony was very friendly and professional, made me feel at home. Paperwork with Brian took less time than processing the electronic paper work with my credit union. Again, friendly and professional and genuinely interested in being sure I understood everything. I hope I have the opportunity to buy from this dealership again! Thanks guys! And thank you CarPro Show!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 13, 2018
The level of courtesy and professionalism was outstanding. My Fiancee and I went in to purchase a new vehicle for her and the process couldn't have been easier. They directed all of their questions to her instead of me which really made an impact on her. They didn't treat her like she was a helpless woman and instead treated her like a normal human being. They also were very competitive and fair on the pricing. They heard all our concerns and worked with us to meet our pricing expectations. The folks were very knowledgeable. I would highly recommend going through Sam Pack's Five Star Subaru of Grapevine the next time you are in the market for a new/used Subaru.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 13, 2018
The level of courtesy and professionalism was outstanding. My Fiance and I went in to purchase a new vehicle for her and the process couldn't have been easier. They directed all of their questions to her instead of me which really made an impact on her. They didn't treat her like she was a helpless woman and instead treated her like a normal human being. They also were very competitive and fair on the pricing. They heard all our concerns and worked with us to meet our pricing expectations. The folks were very knowledgeable. I would highly recommend going through Sam Pack's Five Star Subaru of Grapevine the next time you are in the market for a new/used Subaru.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 6, 2018
I give Subaru of Grapevine EXCELLENT ratings!!!! This was the easiest car buying experience I've had in my lifetime. Joey Edwards ROCKS! Responded immediately after I requested my CarPro VIP certificate, had a deal on my new Subaru Forester the same day. It was ready for delivery when we arrived.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
July 31, 2018
I give Subaru of Grapevine EXCELLENT ratings!!!! This was the easiest car buying experience Ive had in my lifetime. Joey Edwards ROCKS! Responded immediately after I requested my Carpro VIP certificate, had a deal on my new Subaru Forester the same day. It was ready for delivery when we arrived.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 18, 2018
Once again I can say that Jerry Reynolds and Five Star has never steered us wrong. Our experience with Tony Hooman, Joey Edwards and the rest of the Five Star Subaru gang was fantastic. We visited on the last Saturday in March to look at the Subaru Crosstrek. Joey was extremely patient with us, explaining all the options on the multiple trim levels and moving several models and colors beside each other to help with our final decision. We ended up purchasing a Crosstrek Limited with all the bells and whistles that was on the truck on it's way to the dealership. Absolutely no pressure and a great price to boot with no hassles. I am sold on purchasing new vehicles the Jerry Reynolds way and I tell all of our friends to visit the website and use Jerry's method. Thanks again for all the help.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
March 15, 2018
The buying experience through Subaru of Grapevine and CAR PRO provided for a very easy, pleasant car purchasing experience. We worked with Wing Yip and Joey Edwards and they were very responsive and efficient. They worked with us to decide on the best model vehicle for our needs and had everything setup as promised when we arrived to test drive. The whole process was very easy and their customer service was and has continued to be outstanding.
5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 18, 2020
I simply wanted to try out a Subaru WRX to either put it on my list of cars to consider or rule out. I felt no pressure, no hassle and it was so easy!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 11, 2020
Great Job, bought a 2021 Subaru Crosstrek Limited. Very happy with only $170 mo payments

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 21, 2020
Very easy

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 18, 2020
We are still working on a deal. Do intend on doing it today, so I am marking this survey as if we are complete. So far, we have been very pleased with Jeremy. Very polite, non pressure, and patient with us.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2020
Everyone was very helpful.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2020
Excellent experience -- and I bought the 2020 Subaru Forester!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 29, 2020
Dealer was great and all the employees were helpful and knowledgeable but the car was not what I expected.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 11, 2020
Good service and information from the sales rep. and sales manager.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 6, 2020
The used car we were looking at was no longer available but they were helpful in reviewing other vehicles to meet our needs. We actually live in Houston so we were able to find a suitable car closer to home.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
June 19, 2020
Everything was first class. My wife and I were waiting for our turn with the finance guy and Tony came in and visited with us for quite awhile. Nice guy. We both live in Frisco.
Wing our sales guy was top notch. Thanks Jerry
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 23, 2020
This has been the best dealership experience I have ever had. Everyone there was polite, answered every question I had, and never had us wait any unreasonable amount of time. We even had the General Manager come down and greet us while waiting for some of the paperwork to process. All the small things they did added up, AND they gave a great price on the car I purchased.
Response from CarProUSA
Congratulations on your new Subaru Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sam Packs 5 Star Subaru of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 12, 2020
I checked inventory at Sam Packs online. By doing so, I initiated a call from a sales person there who put me in touch with Darrell. They answered all my questions, gave a very good deal and sent us on our way. Would recommend them to anyone.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Darrell and the team will be thrilled to hear your feedback!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 2, 2020
Looking for a small to mid size with better vision and safety features and considered several models- Toyota, Honda, Mazda, and Subaru Forester. Subaru grapevine was great to work with, very accommodating by allowing us to test drive for 1/2 day so my wife could check out the safety features visibility in different traffic settings. Ended up buying the Forester, great experience with Ryan and Jeff!
Response from CarProUSA
Congratulations on your new Subaru Forester! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sam Packs 5 Star Subaru of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 2, 2020
The purchase process was easy with straightforward pricing and a great trade in allowance. We did all of the prelim work on email and were in and out of the dealership in 90 minutes with no surprises.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. We wish you safe travels in your new Subaur and look forward to seeing you again soon!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 1, 2020
All 5 Star employees contacted were competent and friendly. Will buy from 5 Star in the future
Response from CarProUSA
On behalf of CarProUSA and Sam Packs 5 Star Subaru of Grapevine, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 13, 2019
Compared Outback to Honda Pilot. Ended up leasing a Pilot c

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 12, 2019
Great experience buying a new car

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 6, 2019
Best Ever

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
March 28, 2019
It took a while for us to arrange picking up the vehicle because of my bank and me coming all the way from Bullard, TX (Tyler) after being in West Virginia all week. But none of that was the fault of Sam Packs Subaru. The experience was great and they made every effort to have a shiny-clean Ascent waiting for me even though it was raining when i picked it up on 3-23-19. They do a good job of explaining all the features and would have another learning session in a couple of weeks, but I live too far away. Did a good job of installing side molding and trailer hitch as well.

Since I was not financing, they trotted out a guy to strong-arm me on buying an extended warranty. Started out $1299 for wheel and tire, and something like $1500 for 6 year- 100,000 mile Extended Warranty. Ended up $1450 for both together. So, they still try to get some profit out of you when they can. But overall, a great experience! I did buy the warranty.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
February 19, 2019
Very personalized experience.
Response from CarProUSA
Hello Charles, This is very good feedback to hear regarding your recent purchase experience at Sam Pack's Five Star Subaru of Grapevine. John Michael always does an excellent job there! We hope you enjoy that new Subaru, and thank you for being a valued show listener. John and his team at Sam Pack's Five Star Subaru do appreciate your business!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
December 31, 2018
Dustin spent a lot of time showing us the vehicle and explaining the features. Overall it was a good experience.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
December 3, 2018
Bill was very patient in explaining the pros and cons of leasing vs buying for my situation. I never thought I would lease a car but after Bill explained how it would benefit my situation I did.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
November 30, 2018
Comments: Tony Hooman referred us to Joey Edwards. Joey spent the afternoon with us and answered all of our questions about the Forester vs. Outback. We eventually decided on the Outback and literally bought it off the showroom floor. Joey was exceptionally thorough and patient and did not pressure us in any way. We were treated like VIPs and I feel like we got a very good deal on a vehicle that is in great demand and we are extremely pleased. We drove a little farther than we had to based on Jerry Reynolds recommendation and we are glad we did. Joey isclearly a Subaru guru and took great care of us. I would recommend Five Star Subaru and Joey and Tony without any hesitation or reservation. These guys are first class professionals. I also appreciate the Car Pro process and VIP treatment - it really works.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
November 30, 2018
Shane did a great job of explaining the cars to me and all their features. He was also a great communicator both before and after the appointment

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 12, 2018
Thank you 5 Star Subaru for the VIP treatment. Tony Hooman was wonderful and hooked me up with Sean Roberts to handle my transaction. Wonderful service, can't say enough about how Sean took care of my needs. Highly recommend!!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2018
Everything was outstanding. Joey did a great job. We met Tony Hooman the General Manager and he definitely gave us the VIP treatment.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 31, 2018
I told Joey by phone Friday what we wanted (will be my wife's car) and he had it ready and waiting ready to go when we arrived Saturday -- very busy day for them but we were still driving away in just over two hours . Wery cheerful happy dealership from the GM to the receptionist!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 24, 2018
Comments: My wife needed a new vehicle and the Ascent was it. From first contact thru delivery the experience was ENJOYABLE! How often can you say THAT about purchasing a car? Tony, Joey, Jeff, and Brian made the process very simple and efficient. Our Ascent arrived ahead of schedule and was ready to go when I arrived at the dealership, just after they unlocked the doors for business! Joey gave me two orientations before leaving...to be sure everything was working properly and that I had a good understanding of the features. Tony was very friendly and professional, made me feel at home. Paperwork with Brian took less time than processing the electronic paper work with my credit union. Again, friendly and professional and genuinely interested in being sure I understood everything. I hope I have the opportunity to buy from this dealership again! Thanks guys! And thank you Car Pro Show!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 24, 2018
My wife needed a new vehicle and the Ascent was it. From first contact thru delivery the experience was ENJOYABLE! How often can you say THAT about purchasing a car? Tony, Joey, Jeff, and Brian made the process very simple and efficient. Our Ascent arrived ahead of schedule and was ready to go when I arrived at the dealership, just after they unlocked the doors for business! Joey gave me two orientations before leaving...to be sure everything was working properly and that I had a good understanding of the features. Tony was very friendly and professional, made me feel at home. Paperwork with Brian took less time than processing the electronic paper work with my credit union. Again, friendly and professional and genuinely interested in being sure I understood everything. I hope I have the opportunity to buy from this dealership again! Thanks guys! And thank you CarPro Show!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 13, 2018
The level of courtesy and professionalism was outstanding. My Fiancee and I went in to purchase a new vehicle for her and the process couldn't have been easier. They directed all of their questions to her instead of me which really made an impact on her. They didn't treat her like she was a helpless woman and instead treated her like a normal human being. They also were very competitive and fair on the pricing. They heard all our concerns and worked with us to meet our pricing expectations. The folks were very knowledgeable. I would highly recommend going through Sam Pack's Five Star Subaru of Grapevine the next time you are in the market for a new/used Subaru.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 13, 2018
The level of courtesy and professionalism was outstanding. My Fiance and I went in to purchase a new vehicle for her and the process couldn't have been easier. They directed all of their questions to her instead of me which really made an impact on her. They didn't treat her like she was a helpless woman and instead treated her like a normal human being. They also were very competitive and fair on the pricing. They heard all our concerns and worked with us to meet our pricing expectations. The folks were very knowledgeable. I would highly recommend going through Sam Pack's Five Star Subaru of Grapevine the next time you are in the market for a new/used Subaru.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 6, 2018
I give Subaru of Grapevine EXCELLENT ratings!!!! This was the easiest car buying experience I've had in my lifetime. Joey Edwards ROCKS! Responded immediately after I requested my CarPro VIP certificate, had a deal on my new Subaru Forester the same day. It was ready for delivery when we arrived.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
July 31, 2018
I give Subaru of Grapevine EXCELLENT ratings!!!! This was the easiest car buying experience Ive had in my lifetime. Joey Edwards ROCKS! Responded immediately after I requested my Carpro VIP certificate, had a deal on my new Subaru Forester the same day. It was ready for delivery when we arrived.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 18, 2018
Once again I can say that Jerry Reynolds and Five Star has never steered us wrong. Our experience with Tony Hooman, Joey Edwards and the rest of the Five Star Subaru gang was fantastic. We visited on the last Saturday in March to look at the Subaru Crosstrek. Joey was extremely patient with us, explaining all the options on the multiple trim levels and moving several models and colors beside each other to help with our final decision. We ended up purchasing a Crosstrek Limited with all the bells and whistles that was on the truck on it's way to the dealership. Absolutely no pressure and a great price to boot with no hassles. I am sold on purchasing new vehicles the Jerry Reynolds way and I tell all of our friends to visit the website and use Jerry's method. Thanks again for all the help.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
March 15, 2018
The buying experience through Subaru of Grapevine and CAR PRO provided for a very easy, pleasant car purchasing experience. We worked with Wing Yip and Joey Edwards and they were very responsive and efficient. They worked with us to decide on the best model vehicle for our needs and had everything setup as promised when we arrived to test drive. The whole process was very easy and their customer service was and has continued to be outstanding.

4 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 18, 2020
Sam Pack operations are all good.
4 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 18, 2020
Sam Pack operations are all good.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 18, 2020
I simply wanted to try out a Subaru WRX to either put it on my list of cars to consider or rule out. I felt no pressure, no hassle and it was so easy!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 11, 2020
Great Job, bought a 2021 Subaru Crosstrek Limited. Very happy with only $170 mo payments

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 21, 2020
Very easy

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 18, 2020
We are still working on a deal. Do intend on doing it today, so I am marking this survey as if we are complete. So far, we have been very pleased with Jeremy. Very polite, non pressure, and patient with us.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2020
Everyone was very helpful.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2020
Excellent experience -- and I bought the 2020 Subaru Forester!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 29, 2020
Dealer was great and all the employees were helpful and knowledgeable but the car was not what I expected.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 11, 2020
Good service and information from the sales rep. and sales manager.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 6, 2020
The used car we were looking at was no longer available but they were helpful in reviewing other vehicles to meet our needs. We actually live in Houston so we were able to find a suitable car closer to home.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
June 19, 2020
Everything was first class. My wife and I were waiting for our turn with the finance guy and Tony came in and visited with us for quite awhile. Nice guy. We both live in Frisco.
Wing our sales guy was top notch. Thanks Jerry
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 23, 2020
This has been the best dealership experience I have ever had. Everyone there was polite, answered every question I had, and never had us wait any unreasonable amount of time. We even had the General Manager come down and greet us while waiting for some of the paperwork to process. All the small things they did added up, AND they gave a great price on the car I purchased.
Response from CarProUSA
Congratulations on your new Subaru Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sam Packs 5 Star Subaru of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 12, 2020
I checked inventory at Sam Packs online. By doing so, I initiated a call from a sales person there who put me in touch with Darrell. They answered all my questions, gave a very good deal and sent us on our way. Would recommend them to anyone.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Darrell and the team will be thrilled to hear your feedback!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 2, 2020
Looking for a small to mid size with better vision and safety features and considered several models- Toyota, Honda, Mazda, and Subaru Forester. Subaru grapevine was great to work with, very accommodating by allowing us to test drive for 1/2 day so my wife could check out the safety features visibility in different traffic settings. Ended up buying the Forester, great experience with Ryan and Jeff!
Response from CarProUSA
Congratulations on your new Subaru Forester! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sam Packs 5 Star Subaru of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 2, 2020
The purchase process was easy with straightforward pricing and a great trade in allowance. We did all of the prelim work on email and were in and out of the dealership in 90 minutes with no surprises.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Sam Packs 5 Star Subaru of Grapevine. We wish you safe travels in your new Subaur and look forward to seeing you again soon!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 1, 2020
All 5 Star employees contacted were competent and friendly. Will buy from 5 Star in the future
Response from CarProUSA
On behalf of CarProUSA and Sam Packs 5 Star Subaru of Grapevine, I would like to thank you for sharing this great review! Please come visit us again soon!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 13, 2019
Compared Outback to Honda Pilot. Ended up leasing a Pilot c

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 12, 2019
Great experience buying a new car

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
April 6, 2019
Best Ever

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
March 28, 2019
It took a while for us to arrange picking up the vehicle because of my bank and me coming all the way from Bullard, TX (Tyler) after being in West Virginia all week. But none of that was the fault of Sam Packs Subaru. The experience was great and they made every effort to have a shiny-clean Ascent waiting for me even though it was raining when i picked it up on 3-23-19. They do a good job of explaining all the features and would have another learning session in a couple of weeks, but I live too far away. Did a good job of installing side molding and trailer hitch as well.

Since I was not financing, they trotted out a guy to strong-arm me on buying an extended warranty. Started out $1299 for wheel and tire, and something like $1500 for 6 year- 100,000 mile Extended Warranty. Ended up $1450 for both together. So, they still try to get some profit out of you when they can. But overall, a great experience! I did buy the warranty.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
February 19, 2019
Very personalized experience.
Response from CarProUSA
Hello Charles, This is very good feedback to hear regarding your recent purchase experience at Sam Pack's Five Star Subaru of Grapevine. John Michael always does an excellent job there! We hope you enjoy that new Subaru, and thank you for being a valued show listener. John and his team at Sam Pack's Five Star Subaru do appreciate your business!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
December 31, 2018
Dustin spent a lot of time showing us the vehicle and explaining the features. Overall it was a good experience.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
December 3, 2018
Bill was very patient in explaining the pros and cons of leasing vs buying for my situation. I never thought I would lease a car but after Bill explained how it would benefit my situation I did.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
November 30, 2018
Comments: Tony Hooman referred us to Joey Edwards. Joey spent the afternoon with us and answered all of our questions about the Forester vs. Outback. We eventually decided on the Outback and literally bought it off the showroom floor. Joey was exceptionally thorough and patient and did not pressure us in any way. We were treated like VIPs and I feel like we got a very good deal on a vehicle that is in great demand and we are extremely pleased. We drove a little farther than we had to based on Jerry Reynolds recommendation and we are glad we did. Joey isclearly a Subaru guru and took great care of us. I would recommend Five Star Subaru and Joey and Tony without any hesitation or reservation. These guys are first class professionals. I also appreciate the Car Pro process and VIP treatment - it really works.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
November 30, 2018
Shane did a great job of explaining the cars to me and all their features. He was also a great communicator both before and after the appointment

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
October 12, 2018
Thank you 5 Star Subaru for the VIP treatment. Tony Hooman was wonderful and hooked me up with Sean Roberts to handle my transaction. Wonderful service, can't say enough about how Sean took care of my needs. Highly recommend!!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
September 3, 2018
Everything was outstanding. Joey did a great job. We met Tony Hooman the General Manager and he definitely gave us the VIP treatment.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 31, 2018
I told Joey by phone Friday what we wanted (will be my wife's car) and he had it ready and waiting ready to go when we arrived Saturday -- very busy day for them but we were still driving away in just over two hours . Wery cheerful happy dealership from the GM to the receptionist!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 24, 2018
Comments: My wife needed a new vehicle and the Ascent was it. From first contact thru delivery the experience was ENJOYABLE! How often can you say THAT about purchasing a car? Tony, Joey, Jeff, and Brian made the process very simple and efficient. Our Ascent arrived ahead of schedule and was ready to go when I arrived at the dealership, just after they unlocked the doors for business! Joey gave me two orientations before leaving...to be sure everything was working properly and that I had a good understanding of the features. Tony was very friendly and professional, made me feel at home. Paperwork with Brian took less time than processing the electronic paper work with my credit union. Again, friendly and professional and genuinely interested in being sure I understood everything. I hope I have the opportunity to buy from this dealership again! Thanks guys! And thank you Car Pro Show!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 24, 2018
My wife needed a new vehicle and the Ascent was it. From first contact thru delivery the experience was ENJOYABLE! How often can you say THAT about purchasing a car? Tony, Joey, Jeff, and Brian made the process very simple and efficient. Our Ascent arrived ahead of schedule and was ready to go when I arrived at the dealership, just after they unlocked the doors for business! Joey gave me two orientations before leaving...to be sure everything was working properly and that I had a good understanding of the features. Tony was very friendly and professional, made me feel at home. Paperwork with Brian took less time than processing the electronic paper work with my credit union. Again, friendly and professional and genuinely interested in being sure I understood everything. I hope I have the opportunity to buy from this dealership again! Thanks guys! And thank you CarPro Show!

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 13, 2018
The level of courtesy and professionalism was outstanding. My Fiancee and I went in to purchase a new vehicle for her and the process couldn't have been easier. They directed all of their questions to her instead of me which really made an impact on her. They didn't treat her like she was a helpless woman and instead treated her like a normal human being. They also were very competitive and fair on the pricing. They heard all our concerns and worked with us to meet our pricing expectations. The folks were very knowledgeable. I would highly recommend going through Sam Pack's Five Star Subaru of Grapevine the next time you are in the market for a new/used Subaru.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 13, 2018
The level of courtesy and professionalism was outstanding. My Fiance and I went in to purchase a new vehicle for her and the process couldn't have been easier. They directed all of their questions to her instead of me which really made an impact on her. They didn't treat her like she was a helpless woman and instead treated her like a normal human being. They also were very competitive and fair on the pricing. They heard all our concerns and worked with us to meet our pricing expectations. The folks were very knowledgeable. I would highly recommend going through Sam Pack's Five Star Subaru of Grapevine the next time you are in the market for a new/used Subaru.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
August 6, 2018
I give Subaru of Grapevine EXCELLENT ratings!!!! This was the easiest car buying experience I've had in my lifetime. Joey Edwards ROCKS! Responded immediately after I requested my CarPro VIP certificate, had a deal on my new Subaru Forester the same day. It was ready for delivery when we arrived.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
July 31, 2018
I give Subaru of Grapevine EXCELLENT ratings!!!! This was the easiest car buying experience Ive had in my lifetime. Joey Edwards ROCKS! Responded immediately after I requested my Carpro VIP certificate, had a deal on my new Subaru Forester the same day. It was ready for delivery when we arrived.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
May 18, 2018
Once again I can say that Jerry Reynolds and Five Star has never steered us wrong. Our experience with Tony Hooman, Joey Edwards and the rest of the Five Star Subaru gang was fantastic. We visited on the last Saturday in March to look at the Subaru Crosstrek. Joey was extremely patient with us, explaining all the options on the multiple trim levels and moving several models and colors beside each other to help with our final decision. We ended up purchasing a Crosstrek Limited with all the bells and whistles that was on the truck on it's way to the dealership. Absolutely no pressure and a great price to boot with no hassles. I am sold on purchasing new vehicles the Jerry Reynolds way and I tell all of our friends to visit the website and use Jerry's method. Thanks again for all the help.

5 Sam Packs 5 Star Subaru of Grapevine //fs3.ebait.biz/c4RpU5aF/5stargrape.jpg 2651 William D Tate Ave Grapevine, TX 76051 817-381-0991
March 15, 2018
The buying experience through Subaru of Grapevine and CAR PRO provided for a very easy, pleasant car purchasing experience. We worked with Wing Yip and Joey Edwards and they were very responsive and efficient. They worked with us to decide on the best model vehicle for our needs and had everything setup as promised when we arrived to test drive. The whole process was very easy and their customer service was and has continued to be outstanding.