Chris Childs

Dealing with Audi North Houston was a pleasure from start to finish. GM Chris Childs got right back to me and I set up an appointment with Jon Figueroa who had the Q7s I was interested in lined up out front so I could see them all and took me on a test drive where he explained all the features and answered my questions. This was the nicest car buying experience I've ever had. Working with Jon was a pleasure and both the sales manager and general manager got involved in the process to ensure a superb CarPro experience.

Wonderful auto buying experience. 1) My sales- person Brenda Jurach was very knowledgeable and patient and everyone at the dealership was helpful and professional.

I had a great experience over several weeks with both Audi North Houston and its sister Sewell dealership next door Infiniti North Houston. Though I started out looking at pre-owned Audis and other vehicles there for my daughter, I ended up leasing a new Infiniti QX 50 and she couldn't be happier. The Sewell team in north Houston seamlessly worked together cross dealerships and went more than the extra mile to listen to my ever-changing guidance. With each deviation of my daughter's mind they were quick to recommend new options and we ended up with a vehicle and terms that were perfect for both of us. And the most amazing part? My daughter is in the Austin area, I'm in far southwest Houston and neither of us set foot in either dealership during the entire transaction. They were more than fair with me on our trade-in and picked it up and delivered the new QX 50 to me on time for my delivery to her. They even offered to take it to her themselves. This makes my third Sewell purchase so I wasn't surprised by their customer service but I know the CarPro experience was the icing on the cake this time as they all acknowledged their appreciation for listeners of the show. Special acknowledgments to Albert, Jack, Darrel and Austin for all their help. Looking forward to purchase number four!

Representative called 5 minutes after I contacted CarPro and was very professional and helpful. Dealership turned out to be twice as far from my home as sister dealership so I chose to do business with the sister dealership.

The experience was awesome - that's why I am a repeat Sewell customer.

Great experience, CarPro pass was received by the dealer with pleasure and they took great care the whole process

We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Audi North Houston. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

Very easy transaction. Very knowledgeable staff.

Big thanks to Jon at Sewell Audi North. I drove away in the vehicle that I plan to enjoy for a very long time.

Always a great experience with CarPro and Sewell!

I met with Reagan Satterfield for a test drive of a beautiful SQ8. She demonstrated all the features and I was so impressed with the driving experience we filled out an order form. She was friendly, professional and thorough. I can’t wait to receive my new Audi.

Pricing discussion was odd. When I asked what discounts they had, they said, Costco, $1250. After visiting other CarPro dealers where they told me the CarPro pricing up front (and it was significant - 1 was manufactures price and the other manufacturer +500) I called back the next day and asked what the CarPro pricing was. At that point they said $2,000. They were also running an end of month special which I was told ran from 3% to 5% 0ff list. I'm certain I spoke too soon because I never asked why the range and I bought a loaded Q5 prestige. I got $5,000 off including the 2,000 and the 1250 and I'm betting the 1250 is split with Costco. Financing rate was good. To Lester's credit I told him I didn't want to deal with Finance up-selling. Instead he offered 3 of their packages which I rejected but didn't have to deal with the other dozen or so in Finance. Beyond the very odd pricing discussion, the transaction was fine. My wife loves the car with comfort for her bad back and hips exactly what she wanted. They very nearly lost the deal over the pricing. They would have if my wife didn't like the car as much as she did.

The general manager contacted me before the appointment with David and introduced himself when I arrived. Both were very welcoming and I felt little pressure during the whole process. Everything was explained fully with little back and forth negotiations. I feel I was given a fair price and look forward to being a part of the Sewell family.

This was the best car buying experience I have ever had.

Both people were easy to work with BUT they did not give me their price at the git go. They came off the 36 month 15K miles by $125 per month as I was driving to another dealership to lease a 2020 MDX Tech Package. The other dealership played ball with me without all the games.

Thank you so much for sharing your experience with CarProUSA and Audi North Houston. We are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We understand your frustration and have reached out to the dealer. Thank you for taking the time to write this review.

Lester showed us the Q7 & Q8. We drove the new Q8, but after driving the Mercedes GLE-450 we decided to purchase the GLE-450.

Khalid was great. Very helpful, efficient and supportive of my decision.

Hi Rita,<br><br>It's so great to hear of your purchase experience there at Audi North Houston. Khalid always does an outstanding job. Congratulations on that new Audi, and we do hope you enjoy it! We appreciate you being a CarProUSA valued show listener and Khalid and the team at Audi North Houston do thank you so much for your business!

They found the car that I wanted and I bought it. This has been the best car buying experience that I have had in many years. I know where to go next time. Thank you to Cameron Coffey and Dylan Slovacek.

Unfortunately I was not able to connect with Justin due to missing each other's calls. I showed up on Saturday and was instead helped by Matthew who was not the "Carpro Guy". Matthew was friendly and I test drove a couple of vehicles but did not receive any Carpro pricing. Simply the MSRP with a $1000 Audi loyalty buyer discount which I would get at any Audi dealer. Felt like I wasted my Saturday afternoon.

I was contacted as requested, and the information needed was provided. We live in PA so they were helping me with general availability, inventory and selecting a car from their stock. We ultimately were able to buy locally in PA with the information provided.

really enjoyed working with the Audi Team, especially Connor.

Great experience

Thank you so much for sharing your experience with CarProUSA and Audi North Houston. Please come visit us again soon!

This was an outstanding experience. We were looking for an 2wd A4 with the Premium Plus trim package in a specific color combination. Premium Plus 2wd vehicles are not very plentiful. They were able to find exactly what we were looking for in Fort Worth. They had the vehicle transported to Houston. The bumper was scuffed during transport and they repaired it properly prior to delivering the car to us. Pricing was very competitive with no haggling. We completed the paperwork quickly and received a thorough lesson on all of the car's features. The entire experience couldn't have been better.

Thank you so much for sharing your experience with CarProUSA and Audi North Houston. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new 2wd A4!. Jackson and the team will be thrilled to hear your feedback!<br>

Everyone at Audi North Houston was great. Best car buying experience I have had to date.