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Bayway Chrysler Dodge Jeep Ram

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Bayway Chrysler Dodge Jeep Ram CarProUSA Specialist
Todd Lux
General Sales Manager
Call or Text:
Bayway Chrysler Dodge Jeep Ram
4000 Pasadena Freeway
Pasadena, TX
77536

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Dealer Rating

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5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 23, 2020
As soon as we arrived, Hunter Campbell greeted us. I showed him my VIP Pass, and it was like a magic wand was waved. We immediately got the VIP treatment. He immediately went to find Todd Lux , who was very busy, but came and greeted us and instructed Hunter Campbell on how to take care of us. We had walked into the new car side, but we were interested in a particular used car for our son, a 2010 Toyota Corolla that we had found on the CarPro website. He let us stay on the new side, brought it around, explained the repairs it needed, and took us for a drive. He explained the repair needed (the panel surrounding the buttons in the driver door had popped up and was held together by packing tape) and how much that would cost (about the same as if we did it ourselves) and we left looking forward to owning it soon. No surprise fees or add-on services, just straight talk about the car and the price. We were in and out very quickly. The following Friday (our schedule problems, not theirs), we wrote our check and drove away with our new used car for our son - a great experience. I would recommend Bayway to anyone looking for a Chrysler, Dodge, Jeep, or Ram vehicle. And definitely recommend the CarPro!
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Hunter! We hope your son ejoys his 2010 Toyota Corolla and please come visit us again soon!

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
May 12, 2020
Incentives and dealer discount was not as good as I had hoped. Sales representative, James McGee, was really helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

3 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 17, 2020
Did not visit dealer but talked via text and phone.....they did not have a very big inventory so nothing like I wanted...said he would get back to me....that was Monday did not hear from him since

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 19, 2019
I called the dealer after getting the recommendation from Car Pro. Juan Ortega got my list of requirements and went to work. He found 2019 Ram 2500 truck I was looking for. We went to the dealership at 5 PM on Nov. 30th. Javier Guerrero took over and worked the deal. They transferred everything from my 2014 Dodge 1500 to the new truck. We got out of the dealership at 9 PM driving home in our new truck. the financing (Mr.Gomez I think) made everything go smoothly. We were very pleased with the customer service at Bayway Dodge.
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Juan. Enjoy your new 2019 Dodge Ram 2500 and please come visit us again soon!

3 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 12, 2019
Original experience was poor at best. Unfortunately our original purchase broke down after 20 miles. (New 2019 Ram Hemi 2500} Oil pump apparently went out and seized up engine at 29 miles old. Approximately 6 hours after leaving dealership. After contacting Dealership and explaining problem, no one contacted or tried to resolve issue until we contacted them on Monday(After purchasing on Saturday am). After speaking with GM Todd, as original GM Mario was on vacation, and Carpro salesman Hunter dodged our calls and requested return calls, Todd worked diligently to locate missing broke truck, there was no other compatible truck available unless we paid more money. Being my son's first new truck purchase, this was a terrible experience. Because I have dealt with Bayway Lincoln dealership in the past, I went there and spoke to James, the COO of Bayway, who took the time to listen to our dilemma.Within 15 minutes, James contacted the Bayway Ram dealership and ordered a new truck that was $900. more to be sold to us for the same price as the original. This made our overall experience finally a happy ending. I am very thankful for James, and hope this helped him as much as he helped us.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.We take pride in our customer service and have always put the interest of our customers first when possible. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 12, 2019
Professional phone conversation,
Not ready to buy at this time
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 8, 2019
I purchased a demo 2020 Ram 1500 using the VIP Priority Pass based on favorable reviews from Jerry on the new Ram 1500. I did end up paying $299 for add-ons like paint protect and VIN etch that I view as worthless, but overall made a good deal. I drove 2-1/2 hours to take delivery and there were no surprises regarding the drive out price that was agreed to. After trying the traditional approach with several dealers, this ended up working out best for me. The salesman, James Maney, did an excellent job explaining and setting up all the automated features.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
October 17, 2019
They were friendly and helpful, but didn't seem like they were doing anything different from my experience at other car dealerships. Never spoke with the person listed on the carpro website as their contact.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
July 13, 2019
Great experience, highly recommend
Response from CarProUSA
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Bayway Chrysler Dodge Jeep Ram were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 13, 2019
Salesmen left a message saying to call him. Called him back the next day and he text to say he's with a customer and would get back to me. Never did. Ended up purchasing from another dealer.
Response from CarProUSA
We apologize for your negative experience with Bayway Chrysler Dodge Jeep Ram. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 8, 2019
Anthony was attentive, and service oriented. The more senior sales person (a Pilot), first presences the 2018 Ram 2500 Laramie Longhorn at lost price, not the advertised price. When I asked him about this, he said You don't qualify for the discounts. The discounts were $2250 Diesel, $1000 Consumer cash, and $750 if you financed through Chrysler. This was their Memorial Weekend promotion. I qualified for all of them and purchased the same truck at another dealer. I do not recommend them!
Response from CarProUSA
We apologize for your negative experience. At CarProUSA and Bayway Chrysler Dodge Jeep Ram we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership and forwarded this information to them. Again, thank you for taking the time to write this review.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 8, 2019
They tried adding Debt cancellation with out asking. Had them take it off. I paid for Dealer inventory tax, not sure if I should have. I guess that is typical. I understand they have to make money. Overall good experience.
Response from CarProUSA
Thank you for taking the time to write about your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
May 31, 2019
Good experience no hassles. We agreed on a fair price.
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with them. Enjoy your new vehicle and please come visit CarProUSA and Bayway Chrysler Dodge Jeep Ram again soon!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 23, 2019
Good inventory, great people with lots of product knowledge. We just couldn't quite come to terms due primarily to my 16-year old Ram 1500 trade-in. I should have sold the vehicle first before coming into the dealership. That's my fault. I believe the "Ski" family has the right people in the right places and, this dealership should do quite well. I have no reservations about recommending them to family or friends.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 8, 2019
I got a message saying somebody was going to call me. Nobody ever called me.

2 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
March 6, 2019
I purchased a new 2019 Ram truck last month and I cannot express enough, my frustration in this deal. I came in on Saturday January 26th as a referral from the CarPro USA radio show/website. I had inquired about a 2018 Ram 1500 Lone Star Edition, that I had found on the Carprousa.com web site, while on my way from Montgomery County. It was listed wit a CarPro price of around $28,990. I don't recall the exact price, but it was $28,9xx something. I first spoke with salesman Javier Guerrero. I showed him the truck, on my phone. He looked it up and said that it had been sold. He offered to see what else was available in that price range. I accepted. I told me that he found a 2019 for $1000 less than that one. I test drove it and liked it.

I wound up purchasing the truck and during the financing process, the payments offered were going to be much more than told him that I could pay. I had planned to put a down payment of $2500. With that payment being so high, I was going to walk away, but my mother, who was with me, offered to add an additional $7500, to bring the payment down for me. I wish that I had read the contract more carefully, because when I had a chance to carefully look over the numbers The truck was $33,297. FIVE THOUSAND over what I was expecting to buy the truck for!!! I was scheduled, the following Wednesday (January 30), to bring the truck back in for a bed liner, window tint and interior/exterior protection. When I did, I brought this discrepancy up with Javier. He told me that he never saw a $28,9xx price. Unfortunately, for me, I did not screen capture the web page. Why would I, that original truck wasn't even in stock any more.

I wound up speaking with Allaa Maayah, who told me that what I saw was likely rebates that I did not qualify for. However, nothing was ever mentioned about that. And, this was the carpro price. They show the Carpro no haggle price. Not "What the price could be, if you qualify for these extra rebates!" They had also, originally mentioned an extra thousand dollars off, if I could show proof that if I had had a different brand truck, previously. I never saw that reflect on the contract. Allaa Maayah had offered me a thousand dollars off on a new contract, plus a tri-fold tonneau bed cover. I did get the thousand dollars, but more than 4 weeks later, I still have not received the tri-fold tonneau bed cover. It was supposed to be shipped to my house.

I was waiting to receive my bed cover to decide on the review that I was going to give and having waited more than 5 weeks, I can tell you that it will NOT be favorable. After being apparently bait-and-switched from a truck that was supposed to a thousand less than the one that I had inquired about, I wind up getting one for FOUR THOUSAND MORE, I have had a sick pit in my stomach, since. Since then, I have seen the same model and year truck advertised at all of the competing dealerships, now with ZERO percent financing for 72 months. That sours me even more.

I will definitely make my experience known on my RAM survey, Facebook, Google, Yelp & Carprousa.com One last thing, I was never told that I was being charged extra $250 for the Road Hazard Tire & Wheel Coverage. Rey Gomez, the finance manager, said that he was going to give me the coverage. I can buy a new tire for less than $250. I have AAA Premium, so I have towing covered, as well. I was also never told that the VIN Etch was an additional $299. Overall, what I thought was going to be a great truck buying experience, is turning out to be my worst. So far, the only good thing to come out of this experience, is that I really like the truck.
Response from CarProUSA
Hello Andrew, Thank you for your feedback. We take these experiences seriously, and have directed your message to our contact at the dealership. We rely on customers like you to let us know when our expectations of the CarProUSA dealers are not met. We hope you are enjoying your new truck.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 22, 2019
The folks here are wonderful! They really worked so hard to get me into a vehicle that not only I was happy with but also a price that I loved! It was an amazing experience. Best vehicle purchase experience of my life. I highly recommend this dealer. Go see Juan Rico and Jose Molina.
Response from CarProUSA
Hello Rose, We appreciate your feedback concerning your recent purchase experience there at Bayway Chrysler Dodge Jeep Ram. Juan and Jose always do an excellent job for us. Congratulations on that new vehicle! We do thank you for being a valued show listener, and Juan, Jose, and the entire team at Bayway Chrysler Dodge Jeep Ram do want to thank you for your business!
Response from CarProUSA
Hello Rose, We appreciate your feedback concerning your recent purchase experience there at Bayway Chrysler Dodge Jeep Ram. Juan and Jose always do an excellent job for us. Congratulations on that new vehicle! We do thank you for being a valued show listener, and Juan, Jose, and the entire team at Bayway Chrysler Dodge Jeep Ram do want to thank you for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 21, 2019
Excellent service. Everyone was friendly and wanted to help me any way they could.
Response from CarProUSA
Hi Michael, Your feedback is greatly appreciated. We're so happy to hear that your recent purchase experience at Bayway Chrysler Dodge Jeep Ram went so well. James and his team at Bayway always do an outstanding job. Congratulations on that new vehicle. and we do thank you for being a valued show listener! James and the entire team at Bayway Chrysler Dodge Jeep Ram do thank you for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 15, 2019
I had a good experience. They explained each step as we went through process. While my salesman was gone I was always asked if I was being helped.
Response from CarProUSA
Hello Michael, We do appreciate this feedback regarding your recent purchase experience at Bayway Chrysler Dodge Jeep Ram. James always does a fantastic job. Congratulations on your new vehicle, and thank you for being a valued CarProUSA listener! James and the entire team at Bayway are very excited for you and they do thank you so much for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 8, 2019
This was for my daughter. Her car came in today and she goes Saturday to finish the deal with Manny. He has been awesome with her. She knows just what she wants and he has gotten her the whole package. Thanks for the referral. I will be dealing with your certified dealers in the future.
Response from CarProUSA
Hello Rita, It's so great to hear of your recent purchase with Bayway Chrysler Dodge Jeep Ram. Congratulations! We do appreciate your feedback, and we're glad to have you as a valued show listener and reader!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
October 16, 2018
The Jeep was delivered to me. Was a fantastic experience, easy, no pressure and timely. New Fan of Bayway and staff. Thanks for the referral.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
August 23, 2018
As soon as I submitted my intent to look at new/used Jeeps on a Thursday, I was contacted by Todd Bates the sales GM there. He told me that his go to guy is Tony Rizzo and both of them would see me on Saturday. Todd's phone call was followed up very shortly by an email from Tony Rizzo. I emailed Tony my very specific requirements and that I would see him Saturday. When I showed up Tony introduced me to Todd and then Tony showed me one car, one price. I bought it right then and there. No hassle, no pressure, just the best car buying experience I've ever had. My wife commented on how smooth the process was. Jerry, they even have a cardboard cutout of you at the dealership. Thanks very much for your help!
5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 23, 2020
As soon as we arrived, Hunter Campbell greeted us. I showed him my VIP Pass, and it was like a magic wand was waved. We immediately got the VIP treatment. He immediately went to find Todd Lux , who was very busy, but came and greeted us and instructed Hunter Campbell on how to take care of us. We had walked into the new car side, but we were interested in a particular used car for our son, a 2010 Toyota Corolla that we had found on the CarPro website. He let us stay on the new side, brought it around, explained the repairs it needed, and took us for a drive. He explained the repair needed (the panel surrounding the buttons in the driver door had popped up and was held together by packing tape) and how much that would cost (about the same as if we did it ourselves) and we left looking forward to owning it soon. No surprise fees or add-on services, just straight talk about the car and the price. We were in and out very quickly. The following Friday (our schedule problems, not theirs), we wrote our check and drove away with our new used car for our son - a great experience. I would recommend Bayway to anyone looking for a Chrysler, Dodge, Jeep, or Ram vehicle. And definitely recommend the CarPro!
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Hunter! We hope your son ejoys his 2010 Toyota Corolla and please come visit us again soon!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 19, 2019
I called the dealer after getting the recommendation from Car Pro. Juan Ortega got my list of requirements and went to work. He found 2019 Ram 2500 truck I was looking for. We went to the dealership at 5 PM on Nov. 30th. Javier Guerrero took over and worked the deal. They transferred everything from my 2014 Dodge 1500 to the new truck. We got out of the dealership at 9 PM driving home in our new truck. the financing (Mr.Gomez I think) made everything go smoothly. We were very pleased with the customer service at Bayway Dodge.
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Juan. Enjoy your new 2019 Dodge Ram 2500 and please come visit us again soon!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 12, 2019
Professional phone conversation,
Not ready to buy at this time
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 8, 2019
I purchased a demo 2020 Ram 1500 using the VIP Priority Pass based on favorable reviews from Jerry on the new Ram 1500. I did end up paying $299 for add-ons like paint protect and VIN etch that I view as worthless, but overall made a good deal. I drove 2-1/2 hours to take delivery and there were no surprises regarding the drive out price that was agreed to. After trying the traditional approach with several dealers, this ended up working out best for me. The salesman, James Maney, did an excellent job explaining and setting up all the automated features.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
July 13, 2019
Great experience, highly recommend
Response from CarProUSA
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Bayway Chrysler Dodge Jeep Ram were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 23, 2019
Good inventory, great people with lots of product knowledge. We just couldn't quite come to terms due primarily to my 16-year old Ram 1500 trade-in. I should have sold the vehicle first before coming into the dealership. That's my fault. I believe the "Ski" family has the right people in the right places and, this dealership should do quite well. I have no reservations about recommending them to family or friends.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 22, 2019
The folks here are wonderful! They really worked so hard to get me into a vehicle that not only I was happy with but also a price that I loved! It was an amazing experience. Best vehicle purchase experience of my life. I highly recommend this dealer. Go see Juan Rico and Jose Molina.
Response from CarProUSA
Hello Rose, We appreciate your feedback concerning your recent purchase experience there at Bayway Chrysler Dodge Jeep Ram. Juan and Jose always do an excellent job for us. Congratulations on that new vehicle! We do thank you for being a valued show listener, and Juan, Jose, and the entire team at Bayway Chrysler Dodge Jeep Ram do want to thank you for your business!
Response from CarProUSA
Hello Rose, We appreciate your feedback concerning your recent purchase experience there at Bayway Chrysler Dodge Jeep Ram. Juan and Jose always do an excellent job for us. Congratulations on that new vehicle! We do thank you for being a valued show listener, and Juan, Jose, and the entire team at Bayway Chrysler Dodge Jeep Ram do want to thank you for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 21, 2019
Excellent service. Everyone was friendly and wanted to help me any way they could.
Response from CarProUSA
Hi Michael, Your feedback is greatly appreciated. We're so happy to hear that your recent purchase experience at Bayway Chrysler Dodge Jeep Ram went so well. James and his team at Bayway always do an outstanding job. Congratulations on that new vehicle. and we do thank you for being a valued show listener! James and the entire team at Bayway Chrysler Dodge Jeep Ram do thank you for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 15, 2019
I had a good experience. They explained each step as we went through process. While my salesman was gone I was always asked if I was being helped.
Response from CarProUSA
Hello Michael, We do appreciate this feedback regarding your recent purchase experience at Bayway Chrysler Dodge Jeep Ram. James always does a fantastic job. Congratulations on your new vehicle, and thank you for being a valued CarProUSA listener! James and the entire team at Bayway are very excited for you and they do thank you so much for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 8, 2019
This was for my daughter. Her car came in today and she goes Saturday to finish the deal with Manny. He has been awesome with her. She knows just what she wants and he has gotten her the whole package. Thanks for the referral. I will be dealing with your certified dealers in the future.
Response from CarProUSA
Hello Rita, It's so great to hear of your recent purchase with Bayway Chrysler Dodge Jeep Ram. Congratulations! We do appreciate your feedback, and we're glad to have you as a valued show listener and reader!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
October 16, 2018
The Jeep was delivered to me. Was a fantastic experience, easy, no pressure and timely. New Fan of Bayway and staff. Thanks for the referral.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
August 23, 2018
As soon as I submitted my intent to look at new/used Jeeps on a Thursday, I was contacted by Todd Bates the sales GM there. He told me that his go to guy is Tony Rizzo and both of them would see me on Saturday. Todd's phone call was followed up very shortly by an email from Tony Rizzo. I emailed Tony my very specific requirements and that I would see him Saturday. When I showed up Tony introduced me to Todd and then Tony showed me one car, one price. I bought it right then and there. No hassle, no pressure, just the best car buying experience I've ever had. My wife commented on how smooth the process was. Jerry, they even have a cardboard cutout of you at the dealership. Thanks very much for your help!

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
May 12, 2020
Incentives and dealer discount was not as good as I had hoped. Sales representative, James McGee, was really helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
October 17, 2019
They were friendly and helpful, but didn't seem like they were doing anything different from my experience at other car dealerships. Never spoke with the person listed on the carpro website as their contact.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 8, 2019
They tried adding Debt cancellation with out asking. Had them take it off. I paid for Dealer inventory tax, not sure if I should have. I guess that is typical. I understand they have to make money. Overall good experience.
Response from CarProUSA
Thank you for taking the time to write about your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
May 31, 2019
Good experience no hassles. We agreed on a fair price.
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with them. Enjoy your new vehicle and please come visit CarProUSA and Bayway Chrysler Dodge Jeep Ram again soon!

3 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 17, 2020
Did not visit dealer but talked via text and phone.....they did not have a very big inventory so nothing like I wanted...said he would get back to me....that was Monday did not hear from him since

3 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 12, 2019
Original experience was poor at best. Unfortunately our original purchase broke down after 20 miles. (New 2019 Ram Hemi 2500} Oil pump apparently went out and seized up engine at 29 miles old. Approximately 6 hours after leaving dealership. After contacting Dealership and explaining problem, no one contacted or tried to resolve issue until we contacted them on Monday(After purchasing on Saturday am). After speaking with GM Todd, as original GM Mario was on vacation, and Carpro salesman Hunter dodged our calls and requested return calls, Todd worked diligently to locate missing broke truck, there was no other compatible truck available unless we paid more money. Being my son's first new truck purchase, this was a terrible experience. Because I have dealt with Bayway Lincoln dealership in the past, I went there and spoke to James, the COO of Bayway, who took the time to listen to our dilemma.Within 15 minutes, James contacted the Bayway Ram dealership and ordered a new truck that was $900. more to be sold to us for the same price as the original. This made our overall experience finally a happy ending. I am very thankful for James, and hope this helped him as much as he helped us.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.We take pride in our customer service and have always put the interest of our customers first when possible. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

2 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
March 6, 2019
I purchased a new 2019 Ram truck last month and I cannot express enough, my frustration in this deal. I came in on Saturday January 26th as a referral from the CarPro USA radio show/website. I had inquired about a 2018 Ram 1500 Lone Star Edition, that I had found on the Carprousa.com web site, while on my way from Montgomery County. It was listed wit a CarPro price of around $28,990. I don't recall the exact price, but it was $28,9xx something. I first spoke with salesman Javier Guerrero. I showed him the truck, on my phone. He looked it up and said that it had been sold. He offered to see what else was available in that price range. I accepted. I told me that he found a 2019 for $1000 less than that one. I test drove it and liked it.

I wound up purchasing the truck and during the financing process, the payments offered were going to be much more than told him that I could pay. I had planned to put a down payment of $2500. With that payment being so high, I was going to walk away, but my mother, who was with me, offered to add an additional $7500, to bring the payment down for me. I wish that I had read the contract more carefully, because when I had a chance to carefully look over the numbers The truck was $33,297. FIVE THOUSAND over what I was expecting to buy the truck for!!! I was scheduled, the following Wednesday (January 30), to bring the truck back in for a bed liner, window tint and interior/exterior protection. When I did, I brought this discrepancy up with Javier. He told me that he never saw a $28,9xx price. Unfortunately, for me, I did not screen capture the web page. Why would I, that original truck wasn't even in stock any more.

I wound up speaking with Allaa Maayah, who told me that what I saw was likely rebates that I did not qualify for. However, nothing was ever mentioned about that. And, this was the carpro price. They show the Carpro no haggle price. Not "What the price could be, if you qualify for these extra rebates!" They had also, originally mentioned an extra thousand dollars off, if I could show proof that if I had had a different brand truck, previously. I never saw that reflect on the contract. Allaa Maayah had offered me a thousand dollars off on a new contract, plus a tri-fold tonneau bed cover. I did get the thousand dollars, but more than 4 weeks later, I still have not received the tri-fold tonneau bed cover. It was supposed to be shipped to my house.

I was waiting to receive my bed cover to decide on the review that I was going to give and having waited more than 5 weeks, I can tell you that it will NOT be favorable. After being apparently bait-and-switched from a truck that was supposed to a thousand less than the one that I had inquired about, I wind up getting one for FOUR THOUSAND MORE, I have had a sick pit in my stomach, since. Since then, I have seen the same model and year truck advertised at all of the competing dealerships, now with ZERO percent financing for 72 months. That sours me even more.

I will definitely make my experience known on my RAM survey, Facebook, Google, Yelp & Carprousa.com One last thing, I was never told that I was being charged extra $250 for the Road Hazard Tire & Wheel Coverage. Rey Gomez, the finance manager, said that he was going to give me the coverage. I can buy a new tire for less than $250. I have AAA Premium, so I have towing covered, as well. I was also never told that the VIN Etch was an additional $299. Overall, what I thought was going to be a great truck buying experience, is turning out to be my worst. So far, the only good thing to come out of this experience, is that I really like the truck.
Response from CarProUSA
Hello Andrew, Thank you for your feedback. We take these experiences seriously, and have directed your message to our contact at the dealership. We rely on customers like you to let us know when our expectations of the CarProUSA dealers are not met. We hope you are enjoying your new truck.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 13, 2019
Salesmen left a message saying to call him. Called him back the next day and he text to say he's with a customer and would get back to me. Never did. Ended up purchasing from another dealer.
Response from CarProUSA
We apologize for your negative experience with Bayway Chrysler Dodge Jeep Ram. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 8, 2019
Anthony was attentive, and service oriented. The more senior sales person (a Pilot), first presences the 2018 Ram 2500 Laramie Longhorn at lost price, not the advertised price. When I asked him about this, he said You don't qualify for the discounts. The discounts were $2250 Diesel, $1000 Consumer cash, and $750 if you financed through Chrysler. This was their Memorial Weekend promotion. I qualified for all of them and purchased the same truck at another dealer. I do not recommend them!
Response from CarProUSA
We apologize for your negative experience. At CarProUSA and Bayway Chrysler Dodge Jeep Ram we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership and forwarded this information to them. Again, thank you for taking the time to write this review.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 8, 2019
I got a message saying somebody was going to call me. Nobody ever called me.
1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 13, 2019
Salesmen left a message saying to call him. Called him back the next day and he text to say he's with a customer and would get back to me. Never did. Ended up purchasing from another dealer.
Response from CarProUSA
We apologize for your negative experience with Bayway Chrysler Dodge Jeep Ram. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 8, 2019
Anthony was attentive, and service oriented. The more senior sales person (a Pilot), first presences the 2018 Ram 2500 Laramie Longhorn at lost price, not the advertised price. When I asked him about this, he said You don't qualify for the discounts. The discounts were $2250 Diesel, $1000 Consumer cash, and $750 if you financed through Chrysler. This was their Memorial Weekend promotion. I qualified for all of them and purchased the same truck at another dealer. I do not recommend them!
Response from CarProUSA
We apologize for your negative experience. At CarProUSA and Bayway Chrysler Dodge Jeep Ram we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership and forwarded this information to them. Again, thank you for taking the time to write this review.

1 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 8, 2019
I got a message saying somebody was going to call me. Nobody ever called me.

2 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
March 6, 2019
I purchased a new 2019 Ram truck last month and I cannot express enough, my frustration in this deal. I came in on Saturday January 26th as a referral from the CarPro USA radio show/website. I had inquired about a 2018 Ram 1500 Lone Star Edition, that I had found on the Carprousa.com web site, while on my way from Montgomery County. It was listed wit a CarPro price of around $28,990. I don't recall the exact price, but it was $28,9xx something. I first spoke with salesman Javier Guerrero. I showed him the truck, on my phone. He looked it up and said that it had been sold. He offered to see what else was available in that price range. I accepted. I told me that he found a 2019 for $1000 less than that one. I test drove it and liked it.

I wound up purchasing the truck and during the financing process, the payments offered were going to be much more than told him that I could pay. I had planned to put a down payment of $2500. With that payment being so high, I was going to walk away, but my mother, who was with me, offered to add an additional $7500, to bring the payment down for me. I wish that I had read the contract more carefully, because when I had a chance to carefully look over the numbers The truck was $33,297. FIVE THOUSAND over what I was expecting to buy the truck for!!! I was scheduled, the following Wednesday (January 30), to bring the truck back in for a bed liner, window tint and interior/exterior protection. When I did, I brought this discrepancy up with Javier. He told me that he never saw a $28,9xx price. Unfortunately, for me, I did not screen capture the web page. Why would I, that original truck wasn't even in stock any more.

I wound up speaking with Allaa Maayah, who told me that what I saw was likely rebates that I did not qualify for. However, nothing was ever mentioned about that. And, this was the carpro price. They show the Carpro no haggle price. Not "What the price could be, if you qualify for these extra rebates!" They had also, originally mentioned an extra thousand dollars off, if I could show proof that if I had had a different brand truck, previously. I never saw that reflect on the contract. Allaa Maayah had offered me a thousand dollars off on a new contract, plus a tri-fold tonneau bed cover. I did get the thousand dollars, but more than 4 weeks later, I still have not received the tri-fold tonneau bed cover. It was supposed to be shipped to my house.

I was waiting to receive my bed cover to decide on the review that I was going to give and having waited more than 5 weeks, I can tell you that it will NOT be favorable. After being apparently bait-and-switched from a truck that was supposed to a thousand less than the one that I had inquired about, I wind up getting one for FOUR THOUSAND MORE, I have had a sick pit in my stomach, since. Since then, I have seen the same model and year truck advertised at all of the competing dealerships, now with ZERO percent financing for 72 months. That sours me even more.

I will definitely make my experience known on my RAM survey, Facebook, Google, Yelp & Carprousa.com One last thing, I was never told that I was being charged extra $250 for the Road Hazard Tire & Wheel Coverage. Rey Gomez, the finance manager, said that he was going to give me the coverage. I can buy a new tire for less than $250. I have AAA Premium, so I have towing covered, as well. I was also never told that the VIN Etch was an additional $299. Overall, what I thought was going to be a great truck buying experience, is turning out to be my worst. So far, the only good thing to come out of this experience, is that I really like the truck.
Response from CarProUSA
Hello Andrew, Thank you for your feedback. We take these experiences seriously, and have directed your message to our contact at the dealership. We rely on customers like you to let us know when our expectations of the CarProUSA dealers are not met. We hope you are enjoying your new truck.

3 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 17, 2020
Did not visit dealer but talked via text and phone.....they did not have a very big inventory so nothing like I wanted...said he would get back to me....that was Monday did not hear from him since

3 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 12, 2019
Original experience was poor at best. Unfortunately our original purchase broke down after 20 miles. (New 2019 Ram Hemi 2500} Oil pump apparently went out and seized up engine at 29 miles old. Approximately 6 hours after leaving dealership. After contacting Dealership and explaining problem, no one contacted or tried to resolve issue until we contacted them on Monday(After purchasing on Saturday am). After speaking with GM Todd, as original GM Mario was on vacation, and Carpro salesman Hunter dodged our calls and requested return calls, Todd worked diligently to locate missing broke truck, there was no other compatible truck available unless we paid more money. Being my son's first new truck purchase, this was a terrible experience. Because I have dealt with Bayway Lincoln dealership in the past, I went there and spoke to James, the COO of Bayway, who took the time to listen to our dilemma.Within 15 minutes, James contacted the Bayway Ram dealership and ordered a new truck that was $900. more to be sold to us for the same price as the original. This made our overall experience finally a happy ending. I am very thankful for James, and hope this helped him as much as he helped us.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.We take pride in our customer service and have always put the interest of our customers first when possible. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
May 12, 2020
Incentives and dealer discount was not as good as I had hoped. Sales representative, James McGee, was really helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
October 17, 2019
They were friendly and helpful, but didn't seem like they were doing anything different from my experience at other car dealerships. Never spoke with the person listed on the carpro website as their contact.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 8, 2019
They tried adding Debt cancellation with out asking. Had them take it off. I paid for Dealer inventory tax, not sure if I should have. I guess that is typical. I understand they have to make money. Overall good experience.
Response from CarProUSA
Thank you for taking the time to write about your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram . We wish you safe travels in your new vehicle and look forward to seeing you again soon!

4 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
May 31, 2019
Good experience no hassles. We agreed on a fair price.
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with them. Enjoy your new vehicle and please come visit CarProUSA and Bayway Chrysler Dodge Jeep Ram again soon!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
June 23, 2020
As soon as we arrived, Hunter Campbell greeted us. I showed him my VIP Pass, and it was like a magic wand was waved. We immediately got the VIP treatment. He immediately went to find Todd Lux , who was very busy, but came and greeted us and instructed Hunter Campbell on how to take care of us. We had walked into the new car side, but we were interested in a particular used car for our son, a 2010 Toyota Corolla that we had found on the CarPro website. He let us stay on the new side, brought it around, explained the repairs it needed, and took us for a drive. He explained the repair needed (the panel surrounding the buttons in the driver door had popped up and was held together by packing tape) and how much that would cost (about the same as if we did it ourselves) and we left looking forward to owning it soon. No surprise fees or add-on services, just straight talk about the car and the price. We were in and out very quickly. The following Friday (our schedule problems, not theirs), we wrote our check and drove away with our new used car for our son - a great experience. I would recommend Bayway to anyone looking for a Chrysler, Dodge, Jeep, or Ram vehicle. And definitely recommend the CarPro!
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Hunter! We hope your son ejoys his 2010 Toyota Corolla and please come visit us again soon!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 19, 2019
I called the dealer after getting the recommendation from Car Pro. Juan Ortega got my list of requirements and went to work. He found 2019 Ram 2500 truck I was looking for. We went to the dealership at 5 PM on Nov. 30th. Javier Guerrero took over and worked the deal. They transferred everything from my 2014 Dodge 1500 to the new truck. We got out of the dealership at 9 PM driving home in our new truck. the financing (Mr.Gomez I think) made everything go smoothly. We were very pleased with the customer service at Bayway Dodge.
Response from CarProUSA
On behalf of CarProUSA and Bayway Chrysler Dodge Jeep Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Juan. Enjoy your new 2019 Dodge Ram 2500 and please come visit us again soon!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 12, 2019
Professional phone conversation,
Not ready to buy at this time
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
December 8, 2019
I purchased a demo 2020 Ram 1500 using the VIP Priority Pass based on favorable reviews from Jerry on the new Ram 1500. I did end up paying $299 for add-ons like paint protect and VIN etch that I view as worthless, but overall made a good deal. I drove 2-1/2 hours to take delivery and there were no surprises regarding the drive out price that was agreed to. After trying the traditional approach with several dealers, this ended up working out best for me. The salesman, James Maney, did an excellent job explaining and setting up all the automated features.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Bayway Chrysler Dodge Jeep Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
July 13, 2019
Great experience, highly recommend
Response from CarProUSA
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Bayway Chrysler Dodge Jeep Ram were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
April 23, 2019
Good inventory, great people with lots of product knowledge. We just couldn't quite come to terms due primarily to my 16-year old Ram 1500 trade-in. I should have sold the vehicle first before coming into the dealership. That's my fault. I believe the "Ski" family has the right people in the right places and, this dealership should do quite well. I have no reservations about recommending them to family or friends.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 22, 2019
The folks here are wonderful! They really worked so hard to get me into a vehicle that not only I was happy with but also a price that I loved! It was an amazing experience. Best vehicle purchase experience of my life. I highly recommend this dealer. Go see Juan Rico and Jose Molina.
Response from CarProUSA
Hello Rose, We appreciate your feedback concerning your recent purchase experience there at Bayway Chrysler Dodge Jeep Ram. Juan and Jose always do an excellent job for us. Congratulations on that new vehicle! We do thank you for being a valued show listener, and Juan, Jose, and the entire team at Bayway Chrysler Dodge Jeep Ram do want to thank you for your business!
Response from CarProUSA
Hello Rose, We appreciate your feedback concerning your recent purchase experience there at Bayway Chrysler Dodge Jeep Ram. Juan and Jose always do an excellent job for us. Congratulations on that new vehicle! We do thank you for being a valued show listener, and Juan, Jose, and the entire team at Bayway Chrysler Dodge Jeep Ram do want to thank you for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 21, 2019
Excellent service. Everyone was friendly and wanted to help me any way they could.
Response from CarProUSA
Hi Michael, Your feedback is greatly appreciated. We're so happy to hear that your recent purchase experience at Bayway Chrysler Dodge Jeep Ram went so well. James and his team at Bayway always do an outstanding job. Congratulations on that new vehicle. and we do thank you for being a valued show listener! James and the entire team at Bayway Chrysler Dodge Jeep Ram do thank you for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 15, 2019
I had a good experience. They explained each step as we went through process. While my salesman was gone I was always asked if I was being helped.
Response from CarProUSA
Hello Michael, We do appreciate this feedback regarding your recent purchase experience at Bayway Chrysler Dodge Jeep Ram. James always does a fantastic job. Congratulations on your new vehicle, and thank you for being a valued CarProUSA listener! James and the entire team at Bayway are very excited for you and they do thank you so much for your business!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
February 8, 2019
This was for my daughter. Her car came in today and she goes Saturday to finish the deal with Manny. He has been awesome with her. She knows just what she wants and he has gotten her the whole package. Thanks for the referral. I will be dealing with your certified dealers in the future.
Response from CarProUSA
Hello Rita, It's so great to hear of your recent purchase with Bayway Chrysler Dodge Jeep Ram. Congratulations! We do appreciate your feedback, and we're glad to have you as a valued show listener and reader!

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
October 16, 2018
The Jeep was delivered to me. Was a fantastic experience, easy, no pressure and timely. New Fan of Bayway and staff. Thanks for the referral.

5 Bayway Chrysler Dodge Jeep Ram //fs2.ebait.biz/c4RpU5aF/baywaycdjr.png 4000 Pasadena Freeway Pasadena, TX 77536 713-352-7438
August 23, 2018
As soon as I submitted my intent to look at new/used Jeeps on a Thursday, I was contacted by Todd Bates the sales GM there. He told me that his go to guy is Tony Rizzo and both of them would see me on Saturday. Todd's phone call was followed up very shortly by an email from Tony Rizzo. I emailed Tony my very specific requirements and that I would see him Saturday. When I showed up Tony introduced me to Todd and then Tony showed me one car, one price. I bought it right then and there. No hassle, no pressure, just the best car buying experience I've ever had. My wife commented on how smooth the process was. Jerry, they even have a cardboard cutout of you at the dealership. Thanks very much for your help!