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Classic Chevrolet Sugar Land

DEALER RATING
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Classic Chevrolet Sugar Land CarProUSA Specialist
Zac Cypert
CarProUSA Specialist
Call or Text:
Classic Chevrolet Sugar Land
13115 Southwest Freeway
Sugar Land, TX
77478

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At CarProUSA we connect you directly to Zac Cypert, a CarProUSA certified specialist, at Classic Chevrolet Sugar Land. Zac Cypert is available to answer all your questions, help you find the right vehicle and financing option and provide you an exceptional, priority experience.

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


4 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 9, 2019
Aaron was vey helpful and professional. The vehicle we were interested in was not in current inventory. We are in Beaumont area ; did not purchase at this time .
Will contact Classic in the future..
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 7, 2019
Exceptional service. Mr. Garner and his daughter provided a pleasant buying experience for me. They were courteous, knowledgeable and very professional. All my questions were answered completely. I can understand why Classic Chevy Sugar Land is a leader in the industry.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 17, 2019
Great Dealership!!
Response from CarProUSA
Thank you so much for sharing your experience with Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 27, 2019
5 Star vehicle purchasing experience.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Classic Chevrolet Sugar Land. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 15, 2019
Very nice and professional
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 1, 2019
I went in feeling pretty anxious however it ended up being a very smooth purchase. Aaron Strand did an amazing job going over and making sure I understood all the details. He worked with me so I was able to get into the vehicle I wanted. . Bobby in the finance dept also was very helpful and friendly. A big thank you to the Car Pro!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 28, 2019
Everyone at Classic Chevrolet was very professional, friendly & helpful. It was a very positive buying experience.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Classic Chevrolet Sugar Land. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 16, 2019
Ryan was 5 stars as our sales person. Zac was 5 stars when he worked up our lease. Bobbie gets 0 stars. I called him 3 times with 1 specific question and he never returned my call. He answered the phone once and was with a customer and said he would call me a while later. Never heard from him. Got Zac involved and the problem was taken care of. Zac called me and texted me and kept me in the loop. If we ever lease or purchase from Classic Chevy again......it will not be with Bobbie in finance!!
Response from CarProUSA
We apologize for your negative experience with Classic Chevrolet Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 7, 2019
As with previous CarPro-related purchases/leases, (Freeman Toyota, Classic Grapevine, & Autobahn Volvo), this process was super easy. Aaron was great on the phone, and after 2 phone calls I was driving the 30 miles from Tomball to Sugar Land. There was absolutely no pressure, and Aaron worked with us based on our need for room for 3 children. The dealership was nice, and the David Johnson (sales manager) made sure to come by and thank us for doing business with them. Roland in Finance was very personable and nice, and had us in and out in short order. We are happy with the 2019 Traverse, and would gladly do business with Classic again.
Response from CarProUSA
Thanks for making the trip all the way from Tomball to Sugar Land for your purchase of your new 2019 Traverse! Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Classic Chevrolet Sugar Land with only the best there is to offer. Its so nice to hear that Aaron, David, and Roland helped to make your experience such a positive one. Enjoy your new Chevy Traverse!

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 5, 2019
The deal I was offered was not as good as other non-CarPro dealers. I believe this was due to the many unwanted, overpriced dealer installed options. The cost of these options was at least $800 more than the options at any other dealer I visited. I do not think I will return to this dealership.
Response from CarProUSA
We apologize for your negative experience with Classic Chevrolet Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
May 12, 2019
This is a revised rating. After some post purchase feedback from me, the dealer refunded a portion of my payment. Lesson learned: talk to the CarPro rep from the beginning and throughout the purchase exercise, in this case, Zac Cypert, who came through for me in the end.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
May 3, 2019
I'm not sure I got a "good deal". There was no sticker available to review the manufacturer list of features, packages and other adds for the vehicle, just an MSRP plus a list of dealer added options. This was supposedly due to it being a "special order" (not by me) vehicle. I tried to generate a dealer sticker using the Chevy website and got a total price (including estimated TTL and dealer options) that was almost $2700 less. Also, the dealer installed options I asked for required a considerable time so we didn't leave the dealership with the vehicle until 7PM. I had suggested this be deferred until another day so we could get home at a reasonable time.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
April 11, 2019
Awesome experience in which they did more than expected.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 21, 2019
Great service and they made me feel like a true VIP. I tell everyone I know that is looking for a car to use CarProUSA.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 11, 2019
I went in wanting my payments to be around $350-$370. During negotiations I gave them another $30 a month to work with. The best they could do was $430 a month. They let me walk over $30 a month in my payment. 5 days later I went to Classic of Houston and got the payment I wanted for the exact same car just in a different color. I rate a 3 because it wasn't a terrible experience but I believe they should have been able to get me where I needed to be based on my deal with Classic of Houston. I doubt I would ever give them another chance to sell me a car.
Response from CarProUSA
Hello Mr. Miller, Thank you for sending us your feedback. We always strive to do everything we can to complete every deal as close to what the customer wants as possible. $30.00 does not sound like a lot but it represents about $2200.00 in cost for 72 months at 0%. I offered to split the difference, but that wasn't the deal you were looking for. So we parted friends and said goodbye. I tried several times to follow up with you, but I had no luck. Thank you for considering us, we hope you found what you were looking for. - Zac Cypert; New Car Sales Director at Classic Chevrolet Sugar Land.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 7, 2019
This is the second time I have used the CarPro program. We had most everything handled over email and telephone so their were no surprises. Classic Chevrolet is 50 miles from my house (I pass 4 other Chevy dealerships to get to Classic) but well worth the short drive. Aaron and the entire team were awesome to work with and listened to what I needed to leave a happy customer. I was not there much over an hour in total. Everything was ready when I arrived so it was an easy and simple process, again.

4 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
February 18, 2019
I thought the dealership was clean and nice and the salesmen couldn't have been nicer, but they couldn't get a deal as good as the one that Mac Haik offered me for a new Tahoe. I ended up making a deal there.
Response from CarProUSA
Hello Sherry, Thank you for your valuable comments and feedback concerning your recent visit with Classic Chevrolet Sugar Land! Aaron and Zac always do an excellent job there. We do thank you for being a valued show listener, and the team at Classic Chevrolet Sugar Land does thank you for the opportunity to help!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
February 9, 2019
Kap and the team at Classic were great. I purchased two vehicles from them and they are my dealership.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
January 15, 2019
The entire process was seemless. From the moment I stepped out of my old truck to the minute I drove off in my new one, I felt more like the dealership was assisting me in buying a truck rather than trying to sell me a truck.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
November 5, 2018
Same no stress no pressure experience I had with my last Care Pro purchase. Only way buy an auto.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 31, 2018
Classic Chevrolet was very helpful in showing the available options on a new Silverado. It made my choice of vehicles possible.They were very helpful, knowledgeable and courteous in purchasing a new Silverado.. Thanks!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 18, 2018
Nice, easy, and convenient

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 12, 2018
2nd truck purchased there with certificate. Both great experiences.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 26, 2018
I hate the very idea of being at an auto dealer I've been lied to and taken advantage of so many times that Id given up hope of ever being treated right by any car dealer. Id heard Jerry Reynolds (CarProUSA) talk on KTRH about Classic Chevy Sugar Land and the CarPro VIP guarantee and I allowed myself to believe there might be hope. I intended to put it to the test, fully expecting to walk out 15 minutes later disappointed. A few minutes after registering on CarPro, I started getting text messages that Id be welcomed when I got there they did exactly that. It didnt take long for Jason to find the right truck and he had to move other trucks out of the way to get to it. I got better pricing and extras than I had ever expected. It still took four hours, but it didnt feel like it. Brian, Robert, Rick and even Jeff Sebastian (Executive Manager) stopped to introduce themselves and check on my experience. Less than 200 miles of driving the truck, I picked up a flat tire. I called just as they were closing up shop and my service guy (Mike) made sure I had the info I needed on my new truck to get the spare put on Jason and Mike sent pictures by phone because I had left my manual at home. They did this after hours. I took it in the next morning and they got it fixed and me back on the road. They proved that they take care of their customers. My expectation of a bad experience was thoroughly destroyed. I wont let down my guard as continue to work with this dealer, but I now have hope that it wont hurt when I do.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 21, 2018
Car was ready for test drive upon arrival and drove home with car within an hour and half upon arrival. Was given free auto window tint with purchase and took car back the next day for install.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 12, 2018
Second car purchased from frank. Really smooth process with straight talk.
5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 7, 2019
Exceptional service. Mr. Garner and his daughter provided a pleasant buying experience for me. They were courteous, knowledgeable and very professional. All my questions were answered completely. I can understand why Classic Chevy Sugar Land is a leader in the industry.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 17, 2019
Great Dealership!!
Response from CarProUSA
Thank you so much for sharing your experience with Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 27, 2019
5 Star vehicle purchasing experience.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Classic Chevrolet Sugar Land. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 15, 2019
Very nice and professional
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 1, 2019
I went in feeling pretty anxious however it ended up being a very smooth purchase. Aaron Strand did an amazing job going over and making sure I understood all the details. He worked with me so I was able to get into the vehicle I wanted. . Bobby in the finance dept also was very helpful and friendly. A big thank you to the Car Pro!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 28, 2019
Everyone at Classic Chevrolet was very professional, friendly & helpful. It was a very positive buying experience.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Classic Chevrolet Sugar Land. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 7, 2019
As with previous CarPro-related purchases/leases, (Freeman Toyota, Classic Grapevine, & Autobahn Volvo), this process was super easy. Aaron was great on the phone, and after 2 phone calls I was driving the 30 miles from Tomball to Sugar Land. There was absolutely no pressure, and Aaron worked with us based on our need for room for 3 children. The dealership was nice, and the David Johnson (sales manager) made sure to come by and thank us for doing business with them. Roland in Finance was very personable and nice, and had us in and out in short order. We are happy with the 2019 Traverse, and would gladly do business with Classic again.
Response from CarProUSA
Thanks for making the trip all the way from Tomball to Sugar Land for your purchase of your new 2019 Traverse! Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Classic Chevrolet Sugar Land with only the best there is to offer. Its so nice to hear that Aaron, David, and Roland helped to make your experience such a positive one. Enjoy your new Chevy Traverse!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
May 12, 2019
This is a revised rating. After some post purchase feedback from me, the dealer refunded a portion of my payment. Lesson learned: talk to the CarPro rep from the beginning and throughout the purchase exercise, in this case, Zac Cypert, who came through for me in the end.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
April 11, 2019
Awesome experience in which they did more than expected.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 21, 2019
Great service and they made me feel like a true VIP. I tell everyone I know that is looking for a car to use CarProUSA.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 7, 2019
This is the second time I have used the CarPro program. We had most everything handled over email and telephone so their were no surprises. Classic Chevrolet is 50 miles from my house (I pass 4 other Chevy dealerships to get to Classic) but well worth the short drive. Aaron and the entire team were awesome to work with and listened to what I needed to leave a happy customer. I was not there much over an hour in total. Everything was ready when I arrived so it was an easy and simple process, again.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
February 9, 2019
Kap and the team at Classic were great. I purchased two vehicles from them and they are my dealership.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
January 15, 2019
The entire process was seemless. From the moment I stepped out of my old truck to the minute I drove off in my new one, I felt more like the dealership was assisting me in buying a truck rather than trying to sell me a truck.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
November 5, 2018
Same no stress no pressure experience I had with my last Care Pro purchase. Only way buy an auto.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 31, 2018
Classic Chevrolet was very helpful in showing the available options on a new Silverado. It made my choice of vehicles possible.They were very helpful, knowledgeable and courteous in purchasing a new Silverado.. Thanks!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 18, 2018
Nice, easy, and convenient

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 12, 2018
2nd truck purchased there with certificate. Both great experiences.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 26, 2018
I hate the very idea of being at an auto dealer I've been lied to and taken advantage of so many times that Id given up hope of ever being treated right by any car dealer. Id heard Jerry Reynolds (CarProUSA) talk on KTRH about Classic Chevy Sugar Land and the CarPro VIP guarantee and I allowed myself to believe there might be hope. I intended to put it to the test, fully expecting to walk out 15 minutes later disappointed. A few minutes after registering on CarPro, I started getting text messages that Id be welcomed when I got there they did exactly that. It didnt take long for Jason to find the right truck and he had to move other trucks out of the way to get to it. I got better pricing and extras than I had ever expected. It still took four hours, but it didnt feel like it. Brian, Robert, Rick and even Jeff Sebastian (Executive Manager) stopped to introduce themselves and check on my experience. Less than 200 miles of driving the truck, I picked up a flat tire. I called just as they were closing up shop and my service guy (Mike) made sure I had the info I needed on my new truck to get the spare put on Jason and Mike sent pictures by phone because I had left my manual at home. They did this after hours. I took it in the next morning and they got it fixed and me back on the road. They proved that they take care of their customers. My expectation of a bad experience was thoroughly destroyed. I wont let down my guard as continue to work with this dealer, but I now have hope that it wont hurt when I do.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 21, 2018
Car was ready for test drive upon arrival and drove home with car within an hour and half upon arrival. Was given free auto window tint with purchase and took car back the next day for install.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 12, 2018
Second car purchased from frank. Really smooth process with straight talk.

4 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 9, 2019
Aaron was vey helpful and professional. The vehicle we were interested in was not in current inventory. We are in Beaumont area ; did not purchase at this time .
Will contact Classic in the future..
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
February 18, 2019
I thought the dealership was clean and nice and the salesmen couldn't have been nicer, but they couldn't get a deal as good as the one that Mac Haik offered me for a new Tahoe. I ended up making a deal there.
Response from CarProUSA
Hello Sherry, Thank you for your valuable comments and feedback concerning your recent visit with Classic Chevrolet Sugar Land! Aaron and Zac always do an excellent job there. We do thank you for being a valued show listener, and the team at Classic Chevrolet Sugar Land does thank you for the opportunity to help!

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 16, 2019
Ryan was 5 stars as our sales person. Zac was 5 stars when he worked up our lease. Bobbie gets 0 stars. I called him 3 times with 1 specific question and he never returned my call. He answered the phone once and was with a customer and said he would call me a while later. Never heard from him. Got Zac involved and the problem was taken care of. Zac called me and texted me and kept me in the loop. If we ever lease or purchase from Classic Chevy again......it will not be with Bobbie in finance!!
Response from CarProUSA
We apologize for your negative experience with Classic Chevrolet Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 5, 2019
The deal I was offered was not as good as other non-CarPro dealers. I believe this was due to the many unwanted, overpriced dealer installed options. The cost of these options was at least $800 more than the options at any other dealer I visited. I do not think I will return to this dealership.
Response from CarProUSA
We apologize for your negative experience with Classic Chevrolet Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
May 3, 2019
I'm not sure I got a "good deal". There was no sticker available to review the manufacturer list of features, packages and other adds for the vehicle, just an MSRP plus a list of dealer added options. This was supposedly due to it being a "special order" (not by me) vehicle. I tried to generate a dealer sticker using the Chevy website and got a total price (including estimated TTL and dealer options) that was almost $2700 less. Also, the dealer installed options I asked for required a considerable time so we didn't leave the dealership with the vehicle until 7PM. I had suggested this be deferred until another day so we could get home at a reasonable time.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 11, 2019
I went in wanting my payments to be around $350-$370. During negotiations I gave them another $30 a month to work with. The best they could do was $430 a month. They let me walk over $30 a month in my payment. 5 days later I went to Classic of Houston and got the payment I wanted for the exact same car just in a different color. I rate a 3 because it wasn't a terrible experience but I believe they should have been able to get me where I needed to be based on my deal with Classic of Houston. I doubt I would ever give them another chance to sell me a car.
Response from CarProUSA
Hello Mr. Miller, Thank you for sending us your feedback. We always strive to do everything we can to complete every deal as close to what the customer wants as possible. $30.00 does not sound like a lot but it represents about $2200.00 in cost for 72 months at 0%. I offered to split the difference, but that wasn't the deal you were looking for. So we parted friends and said goodbye. I tried several times to follow up with you, but I had no luck. Thank you for considering us, we hope you found what you were looking for. - Zac Cypert; New Car Sales Director at Classic Chevrolet Sugar Land.
3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 16, 2019
Ryan was 5 stars as our sales person. Zac was 5 stars when he worked up our lease. Bobbie gets 0 stars. I called him 3 times with 1 specific question and he never returned my call. He answered the phone once and was with a customer and said he would call me a while later. Never heard from him. Got Zac involved and the problem was taken care of. Zac called me and texted me and kept me in the loop. If we ever lease or purchase from Classic Chevy again......it will not be with Bobbie in finance!!
Response from CarProUSA
We apologize for your negative experience with Classic Chevrolet Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 5, 2019
The deal I was offered was not as good as other non-CarPro dealers. I believe this was due to the many unwanted, overpriced dealer installed options. The cost of these options was at least $800 more than the options at any other dealer I visited. I do not think I will return to this dealership.
Response from CarProUSA
We apologize for your negative experience with Classic Chevrolet Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
May 3, 2019
I'm not sure I got a "good deal". There was no sticker available to review the manufacturer list of features, packages and other adds for the vehicle, just an MSRP plus a list of dealer added options. This was supposedly due to it being a "special order" (not by me) vehicle. I tried to generate a dealer sticker using the Chevy website and got a total price (including estimated TTL and dealer options) that was almost $2700 less. Also, the dealer installed options I asked for required a considerable time so we didn't leave the dealership with the vehicle until 7PM. I had suggested this be deferred until another day so we could get home at a reasonable time.

3 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 11, 2019
I went in wanting my payments to be around $350-$370. During negotiations I gave them another $30 a month to work with. The best they could do was $430 a month. They let me walk over $30 a month in my payment. 5 days later I went to Classic of Houston and got the payment I wanted for the exact same car just in a different color. I rate a 3 because it wasn't a terrible experience but I believe they should have been able to get me where I needed to be based on my deal with Classic of Houston. I doubt I would ever give them another chance to sell me a car.
Response from CarProUSA
Hello Mr. Miller, Thank you for sending us your feedback. We always strive to do everything we can to complete every deal as close to what the customer wants as possible. $30.00 does not sound like a lot but it represents about $2200.00 in cost for 72 months at 0%. I offered to split the difference, but that wasn't the deal you were looking for. So we parted friends and said goodbye. I tried several times to follow up with you, but I had no luck. Thank you for considering us, we hope you found what you were looking for. - Zac Cypert; New Car Sales Director at Classic Chevrolet Sugar Land.

4 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 9, 2019
Aaron was vey helpful and professional. The vehicle we were interested in was not in current inventory. We are in Beaumont area ; did not purchase at this time .
Will contact Classic in the future..
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
February 18, 2019
I thought the dealership was clean and nice and the salesmen couldn't have been nicer, but they couldn't get a deal as good as the one that Mac Haik offered me for a new Tahoe. I ended up making a deal there.
Response from CarProUSA
Hello Sherry, Thank you for your valuable comments and feedback concerning your recent visit with Classic Chevrolet Sugar Land! Aaron and Zac always do an excellent job there. We do thank you for being a valued show listener, and the team at Classic Chevrolet Sugar Land does thank you for the opportunity to help!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 7, 2019
Exceptional service. Mr. Garner and his daughter provided a pleasant buying experience for me. They were courteous, knowledgeable and very professional. All my questions were answered completely. I can understand why Classic Chevy Sugar Land is a leader in the industry.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 17, 2019
Great Dealership!!
Response from CarProUSA
Thank you so much for sharing your experience with Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 27, 2019
5 Star vehicle purchasing experience.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Classic Chevrolet Sugar Land. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 15, 2019
Very nice and professional
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
July 1, 2019
I went in feeling pretty anxious however it ended up being a very smooth purchase. Aaron Strand did an amazing job going over and making sure I understood all the details. He worked with me so I was able to get into the vehicle I wanted. . Bobby in the finance dept also was very helpful and friendly. A big thank you to the Car Pro!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Classic Chevrolet Sugar Land. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 28, 2019
Everyone at Classic Chevrolet was very professional, friendly & helpful. It was a very positive buying experience.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Classic Chevrolet Sugar Land. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
June 7, 2019
As with previous CarPro-related purchases/leases, (Freeman Toyota, Classic Grapevine, & Autobahn Volvo), this process was super easy. Aaron was great on the phone, and after 2 phone calls I was driving the 30 miles from Tomball to Sugar Land. There was absolutely no pressure, and Aaron worked with us based on our need for room for 3 children. The dealership was nice, and the David Johnson (sales manager) made sure to come by and thank us for doing business with them. Roland in Finance was very personable and nice, and had us in and out in short order. We are happy with the 2019 Traverse, and would gladly do business with Classic again.
Response from CarProUSA
Thanks for making the trip all the way from Tomball to Sugar Land for your purchase of your new 2019 Traverse! Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Classic Chevrolet Sugar Land with only the best there is to offer. Its so nice to hear that Aaron, David, and Roland helped to make your experience such a positive one. Enjoy your new Chevy Traverse!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
May 12, 2019
This is a revised rating. After some post purchase feedback from me, the dealer refunded a portion of my payment. Lesson learned: talk to the CarPro rep from the beginning and throughout the purchase exercise, in this case, Zac Cypert, who came through for me in the end.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
April 11, 2019
Awesome experience in which they did more than expected.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 21, 2019
Great service and they made me feel like a true VIP. I tell everyone I know that is looking for a car to use CarProUSA.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
March 7, 2019
This is the second time I have used the CarPro program. We had most everything handled over email and telephone so their were no surprises. Classic Chevrolet is 50 miles from my house (I pass 4 other Chevy dealerships to get to Classic) but well worth the short drive. Aaron and the entire team were awesome to work with and listened to what I needed to leave a happy customer. I was not there much over an hour in total. Everything was ready when I arrived so it was an easy and simple process, again.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
February 9, 2019
Kap and the team at Classic were great. I purchased two vehicles from them and they are my dealership.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
January 15, 2019
The entire process was seemless. From the moment I stepped out of my old truck to the minute I drove off in my new one, I felt more like the dealership was assisting me in buying a truck rather than trying to sell me a truck.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
November 5, 2018
Same no stress no pressure experience I had with my last Care Pro purchase. Only way buy an auto.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 31, 2018
Classic Chevrolet was very helpful in showing the available options on a new Silverado. It made my choice of vehicles possible.They were very helpful, knowledgeable and courteous in purchasing a new Silverado.. Thanks!

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 18, 2018
Nice, easy, and convenient

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
October 12, 2018
2nd truck purchased there with certificate. Both great experiences.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 26, 2018
I hate the very idea of being at an auto dealer I've been lied to and taken advantage of so many times that Id given up hope of ever being treated right by any car dealer. Id heard Jerry Reynolds (CarProUSA) talk on KTRH about Classic Chevy Sugar Land and the CarPro VIP guarantee and I allowed myself to believe there might be hope. I intended to put it to the test, fully expecting to walk out 15 minutes later disappointed. A few minutes after registering on CarPro, I started getting text messages that Id be welcomed when I got there they did exactly that. It didnt take long for Jason to find the right truck and he had to move other trucks out of the way to get to it. I got better pricing and extras than I had ever expected. It still took four hours, but it didnt feel like it. Brian, Robert, Rick and even Jeff Sebastian (Executive Manager) stopped to introduce themselves and check on my experience. Less than 200 miles of driving the truck, I picked up a flat tire. I called just as they were closing up shop and my service guy (Mike) made sure I had the info I needed on my new truck to get the spare put on Jason and Mike sent pictures by phone because I had left my manual at home. They did this after hours. I took it in the next morning and they got it fixed and me back on the road. They proved that they take care of their customers. My expectation of a bad experience was thoroughly destroyed. I wont let down my guard as continue to work with this dealer, but I now have hope that it wont hurt when I do.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 21, 2018
Car was ready for test drive upon arrival and drove home with car within an hour and half upon arrival. Was given free auto window tint with purchase and took car back the next day for install.

5 Classic Chevrolet Sugar Land //fs2.ebait.biz/c4RpU5aF/f82275c8a565100586f20050568b6442.png 13115 Southwest Freeway Sugar Land, TX 77478 281-356-0745
August 12, 2018
Second car purchased from frank. Really smooth process with straight talk.