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Gillman Acura

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Gillman Acura CarProUSA Specialist
April Porter
CarProUSA Manager
Call or Text:
Gillman Acura
18002 Interstate 45 North
Houston, TX
77090

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 11, 2020
Miss Porter was waiting for me and once I identified my interest she got the value of my car and made an offer hard to refuse. Within two hours I was on my way home with a 2020 new Acura

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 11, 2020
April Porter and her assistant Sahil Arora (Team Gillman) did an excellent job of answering all of our questions. She explained everything in detail and made sure are experience was completely hassle-free and in a no pressure environment.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 7, 2020
Even though we didn't buy here, April was outstanding and I would reach out to her the next time I wanted to buy a vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 4, 2020
Friendly and enthusiastic service. Open and honest.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
August 29, 2020
Wonderful experience. No pressure and everyone was friendly and attentive.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
August 6, 2020
This was by far the best car-buying experience I have ever had! April was extremely helpful, professional, accommodating and fair. She went above and beyond to find us what we needed in a pre-owned vehicle and was very accommodating. They also followed up with us and made sure everything was working well. I would (and likely will) buy my next car from them!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 20, 2020
April and her team did a great job of working a good deal on a Certified 2017 RDX. Everything including our trade-in was worked into the transaction in a way that was good for all. Thanks again for your help. Happy wife, happy life.
John & Ellen McCraw
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! We hope you enjoy your new 2017 RDX! April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 12, 2020
Sahil, and April deserves 5 stars. My wife and I really enjoyed our experience. The RDX is a super suv.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Sahil, April and the team will be thrilled to hear your feedback!

1 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 10, 2020
Could not get anyone to return calls. Left numerous messages that I was ready to buy.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
May 30, 2020
The experience was fantastic, April was friendly & help me with my purchase. Her assistant showed me everything about the car's set up before I left. He was so knowledgeable & helpful. He also called me a couple days after my purchase to see if I had any questions & how I lliked my Acura RDX...I love my vehicle

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
April 28, 2020
The original guy who text me first Sahil was off on the day we went but he had contacted a manager named Anna and she and another salesman took good care of us.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 22, 2020
Smooth transaction during trying times. Thanks
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
December 29, 2019
April and Sahil were both great at getting the deal we wanted and few days after we started the lease the TLX had some issues with check engine and parking break system warnings. The dealership was able to reset the lights the first then, but then after about 24 hours it came back on again, the second time we visited the dealership, April offered to get us a new car to replace the problematic one. I felt that was above and beyond amazing customer service! Highly recommend both April and Sahil!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new TLX. April and the team will be thrilled to hear your feedback

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
December 5, 2019
I emailed the dealer and they responded, quickly, 10-15 minutes later. I made an appointment to test drive a new RDX a couple of days later. The sales team was excellent in all respects. They answered all my questions and explained all the financial numbers. I thought they offered a nice discount on the vehicle. The only reason I rated the dealer 4 stars instead of 5 stars, is that their vehicles had a number of dealer installed options I thought were useless. When making my buying decision, I decided to just net these against my discount and still felt it was a reasonable deal. Unfortunately, they increased their profitability, but put a damper on the customer experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 29, 2019
This was the most efficient car buy I have never experienced. The dealership was quick, professional & thorough. Extremely friendly and provided great customer service.
Response from CarProUSA
On behalf of CarProUSA and Gillman Acura, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon!

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 23, 2019
Quick response!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 14, 2019
Dealer was 100 miles away and we decided to look at a different model a little closer to home, we were replacing a flooded car from the Tropical storm
But she was great and communicated every time we had a question
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura.April Porter and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 14, 2019
Did not end up making a purchase. I was very well taken care of and will go back when Acura is an option in the future.
Response from CarProUSA
Thank you for choosing CarProUSA and Gillman Acura, we look forward to seeing you again soon!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 14, 2019
April and Judy were terrific. They provided superior service and made being our new Acura a painless experience. We traveled from San Antonio to Houston to take advantage of the Car Pro experience and we were not disappointed. Compared to other dealers we contacted, they were far superior
Response from CarProUSA
Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Gillman Acura were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 12, 2019
Great sales team. They were able to help us into the car my wife wanted. I would have given 5 stars, but I left a 1st aid kit and air compressor in the cargo area of my trade, and was unable to reclaim my belongings. I contacted the dealership the following week after I got the new car. When I informed the salesman of what happened he said he would look for the items. A short time later he called me back and told me he could not find them, and that my belongings probably got thrown away. The 1st aid kit has sentimental value and can't be replaced. I don't believe my belongings were disposed of. With the concern of good ratings by this dealership there should be some concern in getting my things back to me.
Response from CarProUSA
We apologize for your negative experience with Gillman Acura. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
April 28, 2019
Very hassle-free experience. Let me test drive three RDX models. Handled Acura financing at the dealership. Feel like I got a decent deal. About three hours (including test drives) from walk-in to all paperwork finalized.

2 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 8, 2019
Amir was out sick, so Ande was assigned to us. But his style didnt click so we left
Response from CarProUSA
Thank you for letting us know, Abdul. Even with Amir out sick, we still expect that you will have an excellent experience at a CarProUSA dealership. We have passed along this message to the dealer. We wish you best of luck with your search for a vehicle.

3 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 6, 2019
Chased dealer rep for 3 days before connecting. Tedious. Typical dealer dynamics. Disappointing.
Response from CarProUSA
Hello Roger, Thank you for letting us know. We take these experiences seriously, and we rely on feedback like this from customers. It seems this dealer did not deliver the experience we expect from our CarProUSA dealerships. We wish you the best of luck in your search for a vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 3, 2019
Great service. Nice showroom.
Response from CarProUSA
Hello Mike, It's great to receive this feedback concerning your recent visit with Masum at Gillman Acura. He always does a fantastic job! We do appreciate you being a valued show listener, and thank you for working with Masum and the Gillman Acura team and giving them an opportunity to earn your business! When you are ready, we feel confident that Masum and his team will help you find the perfect vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
February 11, 2019
Answered question honestly.
Response from CarProUSA
Hello there Phillip, We appreciate this feedback about your recent visit to Gillman Acura! When you're ready to keep looking and pick out that next new Acura vehicle, we know that the team there at Gillman will be eager to help. Thank you for being a valued show listener, reader, and Gillman Acura customer!

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
February 9, 2019
Rick was very helpful. I didn't like the fact that he said he wasn't going to give me specific numbers if I wasn't planning on buying today. I know that was a sales tactic, but I didn't appreciate that. I should have walked out at that moment. I didn't because I like him over all and he was helpful. We got the payment close to where I wanted it, and I told him about the medical bankruptcy, but they would be able to get there anyway. After much discussion with the finance guy it changed by over $200. They finally got the price down but not where we had originally talked about. I did buy the protection package, GAP insurance and the extra warranty. They originally wanted me to pay #3900 for the warranty but got it down to $1680. I don't like all that BS! Over all they were nice and helpful. I would go back but I would handle my end somewhat differently. I didn't really feel that I got any special deal as a VIP.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 9, 2018
Easy new car lease
5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 11, 2020
Miss Porter was waiting for me and once I identified my interest she got the value of my car and made an offer hard to refuse. Within two hours I was on my way home with a 2020 new Acura

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 11, 2020
April Porter and her assistant Sahil Arora (Team Gillman) did an excellent job of answering all of our questions. She explained everything in detail and made sure are experience was completely hassle-free and in a no pressure environment.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 7, 2020
Even though we didn't buy here, April was outstanding and I would reach out to her the next time I wanted to buy a vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 4, 2020
Friendly and enthusiastic service. Open and honest.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
August 29, 2020
Wonderful experience. No pressure and everyone was friendly and attentive.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
August 6, 2020
This was by far the best car-buying experience I have ever had! April was extremely helpful, professional, accommodating and fair. She went above and beyond to find us what we needed in a pre-owned vehicle and was very accommodating. They also followed up with us and made sure everything was working well. I would (and likely will) buy my next car from them!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 20, 2020
April and her team did a great job of working a good deal on a Certified 2017 RDX. Everything including our trade-in was worked into the transaction in a way that was good for all. Thanks again for your help. Happy wife, happy life.
John & Ellen McCraw
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! We hope you enjoy your new 2017 RDX! April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 12, 2020
Sahil, and April deserves 5 stars. My wife and I really enjoyed our experience. The RDX is a super suv.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Sahil, April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
May 30, 2020
The experience was fantastic, April was friendly & help me with my purchase. Her assistant showed me everything about the car's set up before I left. He was so knowledgeable & helpful. He also called me a couple days after my purchase to see if I had any questions & how I lliked my Acura RDX...I love my vehicle

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
April 28, 2020
The original guy who text me first Sahil was off on the day we went but he had contacted a manager named Anna and she and another salesman took good care of us.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 22, 2020
Smooth transaction during trying times. Thanks
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
December 29, 2019
April and Sahil were both great at getting the deal we wanted and few days after we started the lease the TLX had some issues with check engine and parking break system warnings. The dealership was able to reset the lights the first then, but then after about 24 hours it came back on again, the second time we visited the dealership, April offered to get us a new car to replace the problematic one. I felt that was above and beyond amazing customer service! Highly recommend both April and Sahil!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new TLX. April and the team will be thrilled to hear your feedback

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 29, 2019
This was the most efficient car buy I have never experienced. The dealership was quick, professional & thorough. Extremely friendly and provided great customer service.
Response from CarProUSA
On behalf of CarProUSA and Gillman Acura, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 14, 2019
Did not end up making a purchase. I was very well taken care of and will go back when Acura is an option in the future.
Response from CarProUSA
Thank you for choosing CarProUSA and Gillman Acura, we look forward to seeing you again soon!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 14, 2019
April and Judy were terrific. They provided superior service and made being our new Acura a painless experience. We traveled from San Antonio to Houston to take advantage of the Car Pro experience and we were not disappointed. Compared to other dealers we contacted, they were far superior
Response from CarProUSA
Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Gillman Acura were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
April 28, 2019
Very hassle-free experience. Let me test drive three RDX models. Handled Acura financing at the dealership. Feel like I got a decent deal. About three hours (including test drives) from walk-in to all paperwork finalized.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 3, 2019
Great service. Nice showroom.
Response from CarProUSA
Hello Mike, It's great to receive this feedback concerning your recent visit with Masum at Gillman Acura. He always does a fantastic job! We do appreciate you being a valued show listener, and thank you for working with Masum and the Gillman Acura team and giving them an opportunity to earn your business! When you are ready, we feel confident that Masum and his team will help you find the perfect vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
February 11, 2019
Answered question honestly.
Response from CarProUSA
Hello there Phillip, We appreciate this feedback about your recent visit to Gillman Acura! When you're ready to keep looking and pick out that next new Acura vehicle, we know that the team there at Gillman will be eager to help. Thank you for being a valued show listener, reader, and Gillman Acura customer!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 9, 2018
Easy new car lease

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
December 5, 2019
I emailed the dealer and they responded, quickly, 10-15 minutes later. I made an appointment to test drive a new RDX a couple of days later. The sales team was excellent in all respects. They answered all my questions and explained all the financial numbers. I thought they offered a nice discount on the vehicle. The only reason I rated the dealer 4 stars instead of 5 stars, is that their vehicles had a number of dealer installed options I thought were useless. When making my buying decision, I decided to just net these against my discount and still felt it was a reasonable deal. Unfortunately, they increased their profitability, but put a damper on the customer experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 23, 2019
Quick response!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 14, 2019
Dealer was 100 miles away and we decided to look at a different model a little closer to home, we were replacing a flooded car from the Tropical storm
But she was great and communicated every time we had a question
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura.April Porter and the team will be thrilled to hear your feedback!

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 12, 2019
Great sales team. They were able to help us into the car my wife wanted. I would have given 5 stars, but I left a 1st aid kit and air compressor in the cargo area of my trade, and was unable to reclaim my belongings. I contacted the dealership the following week after I got the new car. When I informed the salesman of what happened he said he would look for the items. A short time later he called me back and told me he could not find them, and that my belongings probably got thrown away. The 1st aid kit has sentimental value and can't be replaced. I don't believe my belongings were disposed of. With the concern of good ratings by this dealership there should be some concern in getting my things back to me.
Response from CarProUSA
We apologize for your negative experience with Gillman Acura. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
February 9, 2019
Rick was very helpful. I didn't like the fact that he said he wasn't going to give me specific numbers if I wasn't planning on buying today. I know that was a sales tactic, but I didn't appreciate that. I should have walked out at that moment. I didn't because I like him over all and he was helpful. We got the payment close to where I wanted it, and I told him about the medical bankruptcy, but they would be able to get there anyway. After much discussion with the finance guy it changed by over $200. They finally got the price down but not where we had originally talked about. I did buy the protection package, GAP insurance and the extra warranty. They originally wanted me to pay #3900 for the warranty but got it down to $1680. I don't like all that BS! Over all they were nice and helpful. I would go back but I would handle my end somewhat differently. I didn't really feel that I got any special deal as a VIP.

3 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 6, 2019
Chased dealer rep for 3 days before connecting. Tedious. Typical dealer dynamics. Disappointing.
Response from CarProUSA
Hello Roger, Thank you for letting us know. We take these experiences seriously, and we rely on feedback like this from customers. It seems this dealer did not deliver the experience we expect from our CarProUSA dealerships. We wish you the best of luck in your search for a vehicle.

2 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 8, 2019
Amir was out sick, so Ande was assigned to us. But his style didnt click so we left
Response from CarProUSA
Thank you for letting us know, Abdul. Even with Amir out sick, we still expect that you will have an excellent experience at a CarProUSA dealership. We have passed along this message to the dealer. We wish you best of luck with your search for a vehicle.

1 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 10, 2020
Could not get anyone to return calls. Left numerous messages that I was ready to buy.
1 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 10, 2020
Could not get anyone to return calls. Left numerous messages that I was ready to buy.

2 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 8, 2019
Amir was out sick, so Ande was assigned to us. But his style didnt click so we left
Response from CarProUSA
Thank you for letting us know, Abdul. Even with Amir out sick, we still expect that you will have an excellent experience at a CarProUSA dealership. We have passed along this message to the dealer. We wish you best of luck with your search for a vehicle.

3 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 6, 2019
Chased dealer rep for 3 days before connecting. Tedious. Typical dealer dynamics. Disappointing.
Response from CarProUSA
Hello Roger, Thank you for letting us know. We take these experiences seriously, and we rely on feedback like this from customers. It seems this dealer did not deliver the experience we expect from our CarProUSA dealerships. We wish you the best of luck in your search for a vehicle.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
December 5, 2019
I emailed the dealer and they responded, quickly, 10-15 minutes later. I made an appointment to test drive a new RDX a couple of days later. The sales team was excellent in all respects. They answered all my questions and explained all the financial numbers. I thought they offered a nice discount on the vehicle. The only reason I rated the dealer 4 stars instead of 5 stars, is that their vehicles had a number of dealer installed options I thought were useless. When making my buying decision, I decided to just net these against my discount and still felt it was a reasonable deal. Unfortunately, they increased their profitability, but put a damper on the customer experience.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 23, 2019
Quick response!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 14, 2019
Dealer was 100 miles away and we decided to look at a different model a little closer to home, we were replacing a flooded car from the Tropical storm
But she was great and communicated every time we had a question
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura.April Porter and the team will be thrilled to hear your feedback!

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 12, 2019
Great sales team. They were able to help us into the car my wife wanted. I would have given 5 stars, but I left a 1st aid kit and air compressor in the cargo area of my trade, and was unable to reclaim my belongings. I contacted the dealership the following week after I got the new car. When I informed the salesman of what happened he said he would look for the items. A short time later he called me back and told me he could not find them, and that my belongings probably got thrown away. The 1st aid kit has sentimental value and can't be replaced. I don't believe my belongings were disposed of. With the concern of good ratings by this dealership there should be some concern in getting my things back to me.
Response from CarProUSA
We apologize for your negative experience with Gillman Acura. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

4 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
February 9, 2019
Rick was very helpful. I didn't like the fact that he said he wasn't going to give me specific numbers if I wasn't planning on buying today. I know that was a sales tactic, but I didn't appreciate that. I should have walked out at that moment. I didn't because I like him over all and he was helpful. We got the payment close to where I wanted it, and I told him about the medical bankruptcy, but they would be able to get there anyway. After much discussion with the finance guy it changed by over $200. They finally got the price down but not where we had originally talked about. I did buy the protection package, GAP insurance and the extra warranty. They originally wanted me to pay #3900 for the warranty but got it down to $1680. I don't like all that BS! Over all they were nice and helpful. I would go back but I would handle my end somewhat differently. I didn't really feel that I got any special deal as a VIP.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 11, 2020
Miss Porter was waiting for me and once I identified my interest she got the value of my car and made an offer hard to refuse. Within two hours I was on my way home with a 2020 new Acura

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 11, 2020
April Porter and her assistant Sahil Arora (Team Gillman) did an excellent job of answering all of our questions. She explained everything in detail and made sure are experience was completely hassle-free and in a no pressure environment.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 7, 2020
Even though we didn't buy here, April was outstanding and I would reach out to her the next time I wanted to buy a vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
September 4, 2020
Friendly and enthusiastic service. Open and honest.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
August 29, 2020
Wonderful experience. No pressure and everyone was friendly and attentive.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
August 6, 2020
This was by far the best car-buying experience I have ever had! April was extremely helpful, professional, accommodating and fair. She went above and beyond to find us what we needed in a pre-owned vehicle and was very accommodating. They also followed up with us and made sure everything was working well. I would (and likely will) buy my next car from them!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 20, 2020
April and her team did a great job of working a good deal on a Certified 2017 RDX. Everything including our trade-in was worked into the transaction in a way that was good for all. Thanks again for your help. Happy wife, happy life.
John & Ellen McCraw
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! We hope you enjoy your new 2017 RDX! April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 12, 2020
Sahil, and April deserves 5 stars. My wife and I really enjoyed our experience. The RDX is a super suv.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Sahil, April and the team will be thrilled to hear your feedback!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
May 30, 2020
The experience was fantastic, April was friendly & help me with my purchase. Her assistant showed me everything about the car's set up before I left. He was so knowledgeable & helpful. He also called me a couple days after my purchase to see if I had any questions & how I lliked my Acura RDX...I love my vehicle

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
April 28, 2020
The original guy who text me first Sahil was off on the day we went but he had contacted a manager named Anna and she and another salesman took good care of us.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 22, 2020
Smooth transaction during trying times. Thanks
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
December 29, 2019
April and Sahil were both great at getting the deal we wanted and few days after we started the lease the TLX had some issues with check engine and parking break system warnings. The dealership was able to reset the lights the first then, but then after about 24 hours it came back on again, the second time we visited the dealership, April offered to get us a new car to replace the problematic one. I felt that was above and beyond amazing customer service! Highly recommend both April and Sahil!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Gillman Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new TLX. April and the team will be thrilled to hear your feedback

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 29, 2019
This was the most efficient car buy I have never experienced. The dealership was quick, professional & thorough. Extremely friendly and provided great customer service.
Response from CarProUSA
On behalf of CarProUSA and Gillman Acura, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 14, 2019
Did not end up making a purchase. I was very well taken care of and will go back when Acura is an option in the future.
Response from CarProUSA
Thank you for choosing CarProUSA and Gillman Acura, we look forward to seeing you again soon!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
June 14, 2019
April and Judy were terrific. They provided superior service and made being our new Acura a painless experience. We traveled from San Antonio to Houston to take advantage of the Car Pro experience and we were not disappointed. Compared to other dealers we contacted, they were far superior
Response from CarProUSA
Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Gillman Acura were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
April 28, 2019
Very hassle-free experience. Let me test drive three RDX models. Handled Acura financing at the dealership. Feel like I got a decent deal. About three hours (including test drives) from walk-in to all paperwork finalized.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
March 3, 2019
Great service. Nice showroom.
Response from CarProUSA
Hello Mike, It's great to receive this feedback concerning your recent visit with Masum at Gillman Acura. He always does a fantastic job! We do appreciate you being a valued show listener, and thank you for working with Masum and the Gillman Acura team and giving them an opportunity to earn your business! When you are ready, we feel confident that Masum and his team will help you find the perfect vehicle.

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
February 11, 2019
Answered question honestly.
Response from CarProUSA
Hello there Phillip, We appreciate this feedback about your recent visit to Gillman Acura! When you're ready to keep looking and pick out that next new Acura vehicle, we know that the team there at Gillman will be eager to help. Thank you for being a valued show listener, reader, and Gillman Acura customer!

5 Gillman Acura //fs3.ebait.biz/c4RpU5aF/gacura.png 18002 Interstate 45 North Houston, TX 77090 832-225-4526
October 9, 2018
Easy new car lease