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Mercedes-Benz of West Houston

DEALER RATING
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Mercedes-Benz of West Houston CarProUSA Specialist
Luke Mahoney
General Sales Manager
Mercedes-Benz of West Houston
1025 Highway 6 North
Houston, TX
77079

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
October 1, 2019
The easiest and most comfortable experience ever, and most importantly a great deal. The great service continues after the sale which impressed me the most!
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Mercedes-Benz of West Houston were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
August 5, 2019
Exceptional service. Jacob was very helpful letting my wife drive different cars. She wanted the GLE 430 Coupe but after driving it did not like the small rear window. Settled on a GLE that just came in to the lot.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Mercedes-Benz of West Houston . Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
July 24, 2019
I have purchased a number of vehicles in my life, and this was the smoothest and simplest experience ever. I initially was contacted by another Sales representative shortly after completing my VIP information, but once at the dealer this sales rep was involved with other customers and Samantha took over and provided an excellent experience. If you are shopping for a MB car, visit West Houston and ask for Samantha Sharp.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Mercedes-Benz of West Houston. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! . Samantha and the team will be thrilled to hear your feedback!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
July 7, 2019
Moriah called us within 5 minutes of us receiving online our VIP Priority Pass. The entire buying experience was easy, efficient and fun!
Response from CarProUSA
On behalf of CarProUSA and Mercedes-Benz of West Houston, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience!. Enjoy your new vehicle and please come visit CarProUSA and Mercedes-Benz of West Houston again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 24, 2019
The dealer was friendly, helpful and the experience was very pleasant. I was allowed to keep a loaner model similar to the one being considered for purchase overnight which was helpful in making my decision. I plan to take advantage of the 'education clinics' this dealer offers because my new GLC 300 is a huge rolling computer with technology I'm not familiar with!
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Mercedes-Benz of West Houston with only the best there is to offer. Its so nice to hear that Mercedes-Benz of West Houston helped to make your experience such a positive one. Enjoy your new GLC 300!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 23, 2019
They made the process very easy and equitable. Not only did I get the CarPro pricing but also a discount being a USAA member.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Mercedes-Benz of West Houston We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 20, 2019
Sewell Mercedes is excellent
Response from CarProUSA
On behalf of CarProUSA and Mercedes-Benz of West Houston, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Mercedes-Benz of West Houston. Please come visit CarProUSA and MercedesBenz West Houston again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
April 6, 2019
Great service and transparent buying.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 15, 2019
I am 84 and it was the best luxury car buying experience I've ever had.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 14, 2019
Samantha was wonderful and the deal was great!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 10, 2019
We test drove the 2020 GLE 450 at another dealership before we test drove the 400 & 450 at Mercedes Benz of West Houston. Price was the same, but went with Sewell based on being a Car Pro Certified Dealer & Sewell reputation. We were treated well with no pressure and helpful information was provided so we could make an informed decision on our purchase. Best car buying experience we have every had.

4 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
February 25, 2019
It wasn't until I started to walk out and then talked to the sales manager that I was given a reasonable amount for my vehicle that I was trading in. It was a ML Mercedes 2012 with less than 41,000 miles and they were only offering me $13,500 because of some scratches. I knew that they could sell the vehicle for $20,000 to $22,000. There should not have been such a low ball offer.
Response from CarProUSA
Hi Linda, We do value your feedback concerning your recent purchase experience at Mercedes-Benz of West Houston. We're sorry to hear that there was a misunderstanding regarding your trade offer, but it does sound like in the end a compromise was found, and you were able to make a deal. The team at Mercedes-Benz of West Houston is very thankful for your business, and we do thank you for being a valued show listener!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
February 10, 2019
From the moment I walked onto the lot, I was treated like a king. Combining CarPro USA with the reputation of Sewell was a match made in Heaven.
Shelby was personable and knowledgeable. My buying experience was quick and seamless. Shelby even delivered my car to my home.
Well done Sewell and thank you CarPro USA for steering me in the right direction.
Response from CarProUSA
Hello Robert, It's excellent to hear of your story from Mercedes-Benz of West Houston. They always do an outstanding job with our CarProUSA customers. Congratulations on your new vehicle, and we thank you for being a valued show listener and reader!
5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
October 1, 2019
The easiest and most comfortable experience ever, and most importantly a great deal. The great service continues after the sale which impressed me the most!
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Mercedes-Benz of West Houston were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
August 5, 2019
Exceptional service. Jacob was very helpful letting my wife drive different cars. She wanted the GLE 430 Coupe but after driving it did not like the small rear window. Settled on a GLE that just came in to the lot.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Mercedes-Benz of West Houston . Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
July 24, 2019
I have purchased a number of vehicles in my life, and this was the smoothest and simplest experience ever. I initially was contacted by another Sales representative shortly after completing my VIP information, but once at the dealer this sales rep was involved with other customers and Samantha took over and provided an excellent experience. If you are shopping for a MB car, visit West Houston and ask for Samantha Sharp.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Mercedes-Benz of West Houston. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! . Samantha and the team will be thrilled to hear your feedback!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
July 7, 2019
Moriah called us within 5 minutes of us receiving online our VIP Priority Pass. The entire buying experience was easy, efficient and fun!
Response from CarProUSA
On behalf of CarProUSA and Mercedes-Benz of West Houston, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience!. Enjoy your new vehicle and please come visit CarProUSA and Mercedes-Benz of West Houston again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 24, 2019
The dealer was friendly, helpful and the experience was very pleasant. I was allowed to keep a loaner model similar to the one being considered for purchase overnight which was helpful in making my decision. I plan to take advantage of the 'education clinics' this dealer offers because my new GLC 300 is a huge rolling computer with technology I'm not familiar with!
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Mercedes-Benz of West Houston with only the best there is to offer. Its so nice to hear that Mercedes-Benz of West Houston helped to make your experience such a positive one. Enjoy your new GLC 300!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 23, 2019
They made the process very easy and equitable. Not only did I get the CarPro pricing but also a discount being a USAA member.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Mercedes-Benz of West Houston We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 20, 2019
Sewell Mercedes is excellent
Response from CarProUSA
On behalf of CarProUSA and Mercedes-Benz of West Houston, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Mercedes-Benz of West Houston. Please come visit CarProUSA and MercedesBenz West Houston again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
April 6, 2019
Great service and transparent buying.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 15, 2019
I am 84 and it was the best luxury car buying experience I've ever had.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 14, 2019
Samantha was wonderful and the deal was great!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 10, 2019
We test drove the 2020 GLE 450 at another dealership before we test drove the 400 & 450 at Mercedes Benz of West Houston. Price was the same, but went with Sewell based on being a Car Pro Certified Dealer & Sewell reputation. We were treated well with no pressure and helpful information was provided so we could make an informed decision on our purchase. Best car buying experience we have every had.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
February 10, 2019
From the moment I walked onto the lot, I was treated like a king. Combining CarPro USA with the reputation of Sewell was a match made in Heaven.
Shelby was personable and knowledgeable. My buying experience was quick and seamless. Shelby even delivered my car to my home.
Well done Sewell and thank you CarPro USA for steering me in the right direction.
Response from CarProUSA
Hello Robert, It's excellent to hear of your story from Mercedes-Benz of West Houston. They always do an outstanding job with our CarProUSA customers. Congratulations on your new vehicle, and we thank you for being a valued show listener and reader!

4 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
February 25, 2019
It wasn't until I started to walk out and then talked to the sales manager that I was given a reasonable amount for my vehicle that I was trading in. It was a ML Mercedes 2012 with less than 41,000 miles and they were only offering me $13,500 because of some scratches. I knew that they could sell the vehicle for $20,000 to $22,000. There should not have been such a low ball offer.
Response from CarProUSA
Hi Linda, We do value your feedback concerning your recent purchase experience at Mercedes-Benz of West Houston. We're sorry to hear that there was a misunderstanding regarding your trade offer, but it does sound like in the end a compromise was found, and you were able to make a deal. The team at Mercedes-Benz of West Houston is very thankful for your business, and we do thank you for being a valued show listener!
4 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
February 25, 2019
It wasn't until I started to walk out and then talked to the sales manager that I was given a reasonable amount for my vehicle that I was trading in. It was a ML Mercedes 2012 with less than 41,000 miles and they were only offering me $13,500 because of some scratches. I knew that they could sell the vehicle for $20,000 to $22,000. There should not have been such a low ball offer.
Response from CarProUSA
Hi Linda, We do value your feedback concerning your recent purchase experience at Mercedes-Benz of West Houston. We're sorry to hear that there was a misunderstanding regarding your trade offer, but it does sound like in the end a compromise was found, and you were able to make a deal. The team at Mercedes-Benz of West Houston is very thankful for your business, and we do thank you for being a valued show listener!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
October 1, 2019
The easiest and most comfortable experience ever, and most importantly a great deal. The great service continues after the sale which impressed me the most!
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Mercedes-Benz of West Houston were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
August 5, 2019
Exceptional service. Jacob was very helpful letting my wife drive different cars. She wanted the GLE 430 Coupe but after driving it did not like the small rear window. Settled on a GLE that just came in to the lot.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Mercedes-Benz of West Houston . Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
July 24, 2019
I have purchased a number of vehicles in my life, and this was the smoothest and simplest experience ever. I initially was contacted by another Sales representative shortly after completing my VIP information, but once at the dealer this sales rep was involved with other customers and Samantha took over and provided an excellent experience. If you are shopping for a MB car, visit West Houston and ask for Samantha Sharp.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Mercedes-Benz of West Houston. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! . Samantha and the team will be thrilled to hear your feedback!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
July 7, 2019
Moriah called us within 5 minutes of us receiving online our VIP Priority Pass. The entire buying experience was easy, efficient and fun!
Response from CarProUSA
On behalf of CarProUSA and Mercedes-Benz of West Houston, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience!. Enjoy your new vehicle and please come visit CarProUSA and Mercedes-Benz of West Houston again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 24, 2019
The dealer was friendly, helpful and the experience was very pleasant. I was allowed to keep a loaner model similar to the one being considered for purchase overnight which was helpful in making my decision. I plan to take advantage of the 'education clinics' this dealer offers because my new GLC 300 is a huge rolling computer with technology I'm not familiar with!
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Mercedes-Benz of West Houston with only the best there is to offer. Its so nice to hear that Mercedes-Benz of West Houston helped to make your experience such a positive one. Enjoy your new GLC 300!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 23, 2019
They made the process very easy and equitable. Not only did I get the CarPro pricing but also a discount being a USAA member.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Mercedes-Benz of West Houston We wish you safe travels in your new vehicle and look forward to seeing you again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
May 20, 2019
Sewell Mercedes is excellent
Response from CarProUSA
On behalf of CarProUSA and Mercedes-Benz of West Houston, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Mercedes-Benz of West Houston. Please come visit CarProUSA and MercedesBenz West Houston again soon!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
April 6, 2019
Great service and transparent buying.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 15, 2019
I am 84 and it was the best luxury car buying experience I've ever had.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 14, 2019
Samantha was wonderful and the deal was great!

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
March 10, 2019
We test drove the 2020 GLE 450 at another dealership before we test drove the 400 & 450 at Mercedes Benz of West Houston. Price was the same, but went with Sewell based on being a Car Pro Certified Dealer & Sewell reputation. We were treated well with no pressure and helpful information was provided so we could make an informed decision on our purchase. Best car buying experience we have every had.

5 Mercedes-Benz of West Houston //fs2.ebait.biz/c4RpU5aF/sewell-mercedes-benz-west-houston.jpg 1025 Highway 6 North Houston, TX 77079 281-720-3340
February 10, 2019
From the moment I walked onto the lot, I was treated like a king. Combining CarPro USA with the reputation of Sewell was a match made in Heaven.
Shelby was personable and knowledgeable. My buying experience was quick and seamless. Shelby even delivered my car to my home.
Well done Sewell and thank you CarPro USA for steering me in the right direction.
Response from CarProUSA
Hello Robert, It's excellent to hear of your story from Mercedes-Benz of West Houston. They always do an outstanding job with our CarProUSA customers. Congratulations on your new vehicle, and we thank you for being a valued show listener and reader!