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West Point Lincoln

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West Point Lincoln CarProUSA Specialist
Ryan O'Cain
General Sales Manager
Call or Text:
West Point Lincoln
11666 Katy Fwy
Houston, TX
77043

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
June 24, 2020
Joseph Decker and West Point Lincoln were great to deal with. Joseph had detailed knowledge of the Lincoln Aviator and he patiently led us through all of the features of the new car. This was important because there have been huge advances in technology since we shopped for a car five years ago. Everyone at the dealership was friendly and helpful. In the end we purchased from a different manufacturer whose product features more closely matched our somewhat unique needs but our decision was in no way influenced by dealer performance. We definitely look forward to shopping at West point Lincoln again.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 28, 2020
Dax and everyone at West Point treated us like family! Absolutely our best experience at a car dealer in 50 years of buying cars. We drove to Houston from San Antonio area to purchase a certified pre-owned Lincoln MKC. We let Dax know when our approximate arrival time was (4pm) and he had the car cleaned, sanitized and full of fuel. He took as much time as required to familiarize my wife with all the features of the car (and there's a lot!) as she is the primary driver. Even Reggie in finance had all our paperwork ready for us as we let them know that we needed to start back to San Antonio area as quickly as possible because the wife doesn't see in the dark as well as she used too. All in all everyone at West Point gets top marks and will be referred by us!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and West Point Lincoln . Thanks for making the trip all the way from San Antonio for your purchase of your new Lincoln! We appreciate your business, thank you again!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 27, 2020
I contacted West Point and was impressed by the service. When I found out they were a Car Pro dealer, I decided to give the experience a try. My wife and I were impressed with the communication. The vast majority of the transaction was handled online and by phone, even our trade evaluation.

Since we live about 200 miles from the dealer, Abdul met us halfway to complete the transaction. All went extremely smooth and easy. Buying a car through Car Pro was an outstanding experience and I would recommend it to anyone who is off put with the typical 4 square dealer experience. The sales price was agreed upon up front and then a value for our trade was given. No guess work or checking their math. West point and Abdul were impressive. My wife loves her new Navigator!
Response from CarProUSA
Thanks for making the trip all the way from San Antonio for your purchase of your new Lincoln Navigator! Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and West Point Lincoln with only the best there is to offer. Its so nice to hear that Abdul helped to make your experience such a positive one. We look forward to serving you for many years to come!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
April 28, 2020
Jerry, this experience could not have been any better. My sister and I wanted similar cars and these CarPro trained people made it happen. We both leased the Lincoln Corsair Reserve, we had specific cars, colors, etc that we wanted. Joseph found the cars we wanted and they were both delivered by week end. We are both so confident in your CarPro way and the dealerships/Sales people you choose. Also, we take pride in saying WE DID IT! Thanks Jerry.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new We hope your sister and you Enjoy your new Lincoln Cosair's. Joseph and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
February 22, 2020
Sherrie went above & beyond - I got a 2020 Lincoln Corsair Reserve I love it !
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Ryan, Sherrie and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
December 15, 2019
Best buying experience in my many years of shopping. I was treated like family before they knew I was a car pro customer. Upon exiting my vehicle in the parking lot I was acknowledged and welcomed by another salesperson talking to their customer. When entering the dealership I asked for my rep when greeted and while waiting was acknowledged and welcomed by 2 more people. Was turned over to an awesome young man named Jared and also spoke to Another manager named Chad. The finance person was incredible and also met Mr LeDoux.. Awesome dealership
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and West Point Lincoln with only the best there is to offer. Its so nice to hear that Jared and Chad helped to make your experience such a positive one. Enjoy your new Lincoln!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
December 11, 2019
Joseph Decker did a fantastic job giving us a test drive and spending the time to explain many of the options available on the Lincoln Nautilus for my wife. He and the dealership gave us a great deal on a 2019 Nautilus Reserve FWD 2.7L they had in stock and even made additional discounts on the Car Pro Show pricing. He is willing to deliver the Nautilus where we live which is more than 60 miles South of their dealership.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Ryan, Joseph and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
November 19, 2019
Excellent customer service! Process was very inviting and easy. The only difficult part was choosing which vehicle I was going to choose to drive off with.
Response from CarProUSA
On behalf of CarProUSA and West Point Lincoln, I would like to thank you for sharing this great review! Please come visit us again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
November 6, 2019
We had a wonderful experience with West Point Lincoln, drove in at 2pm, found the Toyota Sequoia we were looking for and 2 hours later drove out with the our new/USED vehicle. Everyone was so nice and easy to deal with. I would recommend this dealership to anyone looking for a new or USED vehicle. Thanks CARPRO USA for a wonderful experience!!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and West Point Lincoln. We wish you safe travels in your new/USED vehicle and look forward to seeing you again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
October 29, 2019
I scheduled an appointment with the salesman to view a particular CPO vehicle. When I arrived for the appointment the salesman told me the particular CPO vehicle was no longer available, however, he had another CPO vehicle to show me. I thought about the "bait and switch" manuver but I went along. Turns out, my wife liked the car very much and we bought it.
Response from CarProUSA
On behalf of CarProUSA and West Point Lincoln, I would like to thank you for sharing this great review! Please come visit us again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
September 10, 2019
They were very friendly and helpful
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
September 6, 2019
SUCCESS is a wonderful thing! Had conversations with Kim Foushee Finance Mgr. and Ryan O'Cain Sales Mgr. CP USA. They couldn't have been more helpful and understanding. They researched my issues, solved my issues. Mr O'Cain explained in depth as to what went wrong and how Billing Issues would be rectified. Isn't it great when STARS ALINE.
Many Thanks to Kin and Ryan!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
August 19, 2019
No real issues with Joseph, the CarPro rep or the dealership. They had only one Aviator in stock and it had a dead battery. They charged it enough to show some of the car's features but we were not really impressed with what we saw.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
August 1, 2019
Treated well. feel that I got a good price.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
June 10, 2019
I scheduled a test drive of a 2019 Nautilus through Carlos by text. He said he'd have the particular vehicle I was interested in ready to go when I arrived. He did! Ed took me on the test drive on Memorial Day and answered my questions. I traded in my 2016 MKX and got a good deal. Carlos also threw in 36 month zero interest. This car drives like a dream and I love the rhapsody blue color. The only thing I didn't like was their sorta pushing the "Protection Plus" coverage (a $399 add on for this anti-theft coverage). It was included on the order, but the finance guy (Reggie) did take it off and issued a credit when I told him I didn't want it. All folks I encountered were very professional and helpful. I would buy from them again.
Response from CarProUSA
Congratulations on your new 2019 Nautilus! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and West Point Lincoln were able to provide you with the excellent experience we strive to provide all our customers, especially working with you on the Protection Plus add on. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 12, 2019
Still looking at vehicles but if we purchase the Lincoln Navigator L it will be from West Point. Joseph was very knowledgeable about the vehicle and he showed/demonstrated us all of the electronic and interior features. We even took a short test drive in the rain. Doing a comparison with the Ford Expedition Max as they have many of the same features but the Lincoln is finished much "nicer" on the interior.
5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
June 24, 2020
Joseph Decker and West Point Lincoln were great to deal with. Joseph had detailed knowledge of the Lincoln Aviator and he patiently led us through all of the features of the new car. This was important because there have been huge advances in technology since we shopped for a car five years ago. Everyone at the dealership was friendly and helpful. In the end we purchased from a different manufacturer whose product features more closely matched our somewhat unique needs but our decision was in no way influenced by dealer performance. We definitely look forward to shopping at West point Lincoln again.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 28, 2020
Dax and everyone at West Point treated us like family! Absolutely our best experience at a car dealer in 50 years of buying cars. We drove to Houston from San Antonio area to purchase a certified pre-owned Lincoln MKC. We let Dax know when our approximate arrival time was (4pm) and he had the car cleaned, sanitized and full of fuel. He took as much time as required to familiarize my wife with all the features of the car (and there's a lot!) as she is the primary driver. Even Reggie in finance had all our paperwork ready for us as we let them know that we needed to start back to San Antonio area as quickly as possible because the wife doesn't see in the dark as well as she used too. All in all everyone at West Point gets top marks and will be referred by us!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and West Point Lincoln . Thanks for making the trip all the way from San Antonio for your purchase of your new Lincoln! We appreciate your business, thank you again!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 27, 2020
I contacted West Point and was impressed by the service. When I found out they were a Car Pro dealer, I decided to give the experience a try. My wife and I were impressed with the communication. The vast majority of the transaction was handled online and by phone, even our trade evaluation.

Since we live about 200 miles from the dealer, Abdul met us halfway to complete the transaction. All went extremely smooth and easy. Buying a car through Car Pro was an outstanding experience and I would recommend it to anyone who is off put with the typical 4 square dealer experience. The sales price was agreed upon up front and then a value for our trade was given. No guess work or checking their math. West point and Abdul were impressive. My wife loves her new Navigator!
Response from CarProUSA
Thanks for making the trip all the way from San Antonio for your purchase of your new Lincoln Navigator! Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and West Point Lincoln with only the best there is to offer. Its so nice to hear that Abdul helped to make your experience such a positive one. We look forward to serving you for many years to come!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
April 28, 2020
Jerry, this experience could not have been any better. My sister and I wanted similar cars and these CarPro trained people made it happen. We both leased the Lincoln Corsair Reserve, we had specific cars, colors, etc that we wanted. Joseph found the cars we wanted and they were both delivered by week end. We are both so confident in your CarPro way and the dealerships/Sales people you choose. Also, we take pride in saying WE DID IT! Thanks Jerry.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new We hope your sister and you Enjoy your new Lincoln Cosair's. Joseph and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
February 22, 2020
Sherrie went above & beyond - I got a 2020 Lincoln Corsair Reserve I love it !
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Ryan, Sherrie and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
December 15, 2019
Best buying experience in my many years of shopping. I was treated like family before they knew I was a car pro customer. Upon exiting my vehicle in the parking lot I was acknowledged and welcomed by another salesperson talking to their customer. When entering the dealership I asked for my rep when greeted and while waiting was acknowledged and welcomed by 2 more people. Was turned over to an awesome young man named Jared and also spoke to Another manager named Chad. The finance person was incredible and also met Mr LeDoux.. Awesome dealership
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and West Point Lincoln with only the best there is to offer. Its so nice to hear that Jared and Chad helped to make your experience such a positive one. Enjoy your new Lincoln!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
December 11, 2019
Joseph Decker did a fantastic job giving us a test drive and spending the time to explain many of the options available on the Lincoln Nautilus for my wife. He and the dealership gave us a great deal on a 2019 Nautilus Reserve FWD 2.7L they had in stock and even made additional discounts on the Car Pro Show pricing. He is willing to deliver the Nautilus where we live which is more than 60 miles South of their dealership.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Ryan, Joseph and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
November 19, 2019
Excellent customer service! Process was very inviting and easy. The only difficult part was choosing which vehicle I was going to choose to drive off with.
Response from CarProUSA
On behalf of CarProUSA and West Point Lincoln, I would like to thank you for sharing this great review! Please come visit us again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
November 6, 2019
We had a wonderful experience with West Point Lincoln, drove in at 2pm, found the Toyota Sequoia we were looking for and 2 hours later drove out with the our new/USED vehicle. Everyone was so nice and easy to deal with. I would recommend this dealership to anyone looking for a new or USED vehicle. Thanks CARPRO USA for a wonderful experience!!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and West Point Lincoln. We wish you safe travels in your new/USED vehicle and look forward to seeing you again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
October 29, 2019
I scheduled an appointment with the salesman to view a particular CPO vehicle. When I arrived for the appointment the salesman told me the particular CPO vehicle was no longer available, however, he had another CPO vehicle to show me. I thought about the "bait and switch" manuver but I went along. Turns out, my wife liked the car very much and we bought it.
Response from CarProUSA
On behalf of CarProUSA and West Point Lincoln, I would like to thank you for sharing this great review! Please come visit us again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
September 10, 2019
They were very friendly and helpful
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
September 6, 2019
SUCCESS is a wonderful thing! Had conversations with Kim Foushee Finance Mgr. and Ryan O'Cain Sales Mgr. CP USA. They couldn't have been more helpful and understanding. They researched my issues, solved my issues. Mr O'Cain explained in depth as to what went wrong and how Billing Issues would be rectified. Isn't it great when STARS ALINE.
Many Thanks to Kin and Ryan!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
August 1, 2019
Treated well. feel that I got a good price.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
June 10, 2019
I scheduled a test drive of a 2019 Nautilus through Carlos by text. He said he'd have the particular vehicle I was interested in ready to go when I arrived. He did! Ed took me on the test drive on Memorial Day and answered my questions. I traded in my 2016 MKX and got a good deal. Carlos also threw in 36 month zero interest. This car drives like a dream and I love the rhapsody blue color. The only thing I didn't like was their sorta pushing the "Protection Plus" coverage (a $399 add on for this anti-theft coverage). It was included on the order, but the finance guy (Reggie) did take it off and issued a credit when I told him I didn't want it. All folks I encountered were very professional and helpful. I would buy from them again.
Response from CarProUSA
Congratulations on your new 2019 Nautilus! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and West Point Lincoln were able to provide you with the excellent experience we strive to provide all our customers, especially working with you on the Protection Plus add on. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 12, 2019
Still looking at vehicles but if we purchase the Lincoln Navigator L it will be from West Point. Joseph was very knowledgeable about the vehicle and he showed/demonstrated us all of the electronic and interior features. We even took a short test drive in the rain. Doing a comparison with the Ford Expedition Max as they have many of the same features but the Lincoln is finished much "nicer" on the interior.

4 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
August 19, 2019
No real issues with Joseph, the CarPro rep or the dealership. They had only one Aviator in stock and it had a dead battery. They charged it enough to show some of the car's features but we were not really impressed with what we saw.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. We look forward to working with you again in the future.
4 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
August 19, 2019
No real issues with Joseph, the CarPro rep or the dealership. They had only one Aviator in stock and it had a dead battery. They charged it enough to show some of the car's features but we were not really impressed with what we saw.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
June 24, 2020
Joseph Decker and West Point Lincoln were great to deal with. Joseph had detailed knowledge of the Lincoln Aviator and he patiently led us through all of the features of the new car. This was important because there have been huge advances in technology since we shopped for a car five years ago. Everyone at the dealership was friendly and helpful. In the end we purchased from a different manufacturer whose product features more closely matched our somewhat unique needs but our decision was in no way influenced by dealer performance. We definitely look forward to shopping at West point Lincoln again.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 28, 2020
Dax and everyone at West Point treated us like family! Absolutely our best experience at a car dealer in 50 years of buying cars. We drove to Houston from San Antonio area to purchase a certified pre-owned Lincoln MKC. We let Dax know when our approximate arrival time was (4pm) and he had the car cleaned, sanitized and full of fuel. He took as much time as required to familiarize my wife with all the features of the car (and there's a lot!) as she is the primary driver. Even Reggie in finance had all our paperwork ready for us as we let them know that we needed to start back to San Antonio area as quickly as possible because the wife doesn't see in the dark as well as she used too. All in all everyone at West Point gets top marks and will be referred by us!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and West Point Lincoln . Thanks for making the trip all the way from San Antonio for your purchase of your new Lincoln! We appreciate your business, thank you again!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 27, 2020
I contacted West Point and was impressed by the service. When I found out they were a Car Pro dealer, I decided to give the experience a try. My wife and I were impressed with the communication. The vast majority of the transaction was handled online and by phone, even our trade evaluation.

Since we live about 200 miles from the dealer, Abdul met us halfway to complete the transaction. All went extremely smooth and easy. Buying a car through Car Pro was an outstanding experience and I would recommend it to anyone who is off put with the typical 4 square dealer experience. The sales price was agreed upon up front and then a value for our trade was given. No guess work or checking their math. West point and Abdul were impressive. My wife loves her new Navigator!
Response from CarProUSA
Thanks for making the trip all the way from San Antonio for your purchase of your new Lincoln Navigator! Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and West Point Lincoln with only the best there is to offer. Its so nice to hear that Abdul helped to make your experience such a positive one. We look forward to serving you for many years to come!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
April 28, 2020
Jerry, this experience could not have been any better. My sister and I wanted similar cars and these CarPro trained people made it happen. We both leased the Lincoln Corsair Reserve, we had specific cars, colors, etc that we wanted. Joseph found the cars we wanted and they were both delivered by week end. We are both so confident in your CarPro way and the dealerships/Sales people you choose. Also, we take pride in saying WE DID IT! Thanks Jerry.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new We hope your sister and you Enjoy your new Lincoln Cosair's. Joseph and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
February 22, 2020
Sherrie went above & beyond - I got a 2020 Lincoln Corsair Reserve I love it !
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Ryan, Sherrie and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
December 15, 2019
Best buying experience in my many years of shopping. I was treated like family before they knew I was a car pro customer. Upon exiting my vehicle in the parking lot I was acknowledged and welcomed by another salesperson talking to their customer. When entering the dealership I asked for my rep when greeted and while waiting was acknowledged and welcomed by 2 more people. Was turned over to an awesome young man named Jared and also spoke to Another manager named Chad. The finance person was incredible and also met Mr LeDoux.. Awesome dealership
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and West Point Lincoln with only the best there is to offer. Its so nice to hear that Jared and Chad helped to make your experience such a positive one. Enjoy your new Lincoln!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
December 11, 2019
Joseph Decker did a fantastic job giving us a test drive and spending the time to explain many of the options available on the Lincoln Nautilus for my wife. He and the dealership gave us a great deal on a 2019 Nautilus Reserve FWD 2.7L they had in stock and even made additional discounts on the Car Pro Show pricing. He is willing to deliver the Nautilus where we live which is more than 60 miles South of their dealership.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Ryan, Joseph and the team will be thrilled to hear your feedback!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
November 19, 2019
Excellent customer service! Process was very inviting and easy. The only difficult part was choosing which vehicle I was going to choose to drive off with.
Response from CarProUSA
On behalf of CarProUSA and West Point Lincoln, I would like to thank you for sharing this great review! Please come visit us again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
November 6, 2019
We had a wonderful experience with West Point Lincoln, drove in at 2pm, found the Toyota Sequoia we were looking for and 2 hours later drove out with the our new/USED vehicle. Everyone was so nice and easy to deal with. I would recommend this dealership to anyone looking for a new or USED vehicle. Thanks CARPRO USA for a wonderful experience!!
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and West Point Lincoln. We wish you safe travels in your new/USED vehicle and look forward to seeing you again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
October 29, 2019
I scheduled an appointment with the salesman to view a particular CPO vehicle. When I arrived for the appointment the salesman told me the particular CPO vehicle was no longer available, however, he had another CPO vehicle to show me. I thought about the "bait and switch" manuver but I went along. Turns out, my wife liked the car very much and we bought it.
Response from CarProUSA
On behalf of CarProUSA and West Point Lincoln, I would like to thank you for sharing this great review! Please come visit us again soon!

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
September 10, 2019
They were very friendly and helpful
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
September 6, 2019
SUCCESS is a wonderful thing! Had conversations with Kim Foushee Finance Mgr. and Ryan O'Cain Sales Mgr. CP USA. They couldn't have been more helpful and understanding. They researched my issues, solved my issues. Mr O'Cain explained in depth as to what went wrong and how Billing Issues would be rectified. Isn't it great when STARS ALINE.
Many Thanks to Kin and Ryan!
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
August 1, 2019
Treated well. feel that I got a good price.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and West Point Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
June 10, 2019
I scheduled a test drive of a 2019 Nautilus through Carlos by text. He said he'd have the particular vehicle I was interested in ready to go when I arrived. He did! Ed took me on the test drive on Memorial Day and answered my questions. I traded in my 2016 MKX and got a good deal. Carlos also threw in 36 month zero interest. This car drives like a dream and I love the rhapsody blue color. The only thing I didn't like was their sorta pushing the "Protection Plus" coverage (a $399 add on for this anti-theft coverage). It was included on the order, but the finance guy (Reggie) did take it off and issued a credit when I told him I didn't want it. All folks I encountered were very professional and helpful. I would buy from them again.
Response from CarProUSA
Congratulations on your new 2019 Nautilus! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and West Point Lincoln were able to provide you with the excellent experience we strive to provide all our customers, especially working with you on the Protection Plus add on. We look forward to working with you again in the future.

5 West Point Lincoln //fs2.ebait.biz/c4RpU5aF/westpointlincoln.png 11666 Katy Fwy Houston, TX 77043 281-720-6953
May 12, 2019
Still looking at vehicles but if we purchase the Lincoln Navigator L it will be from West Point. Joseph was very knowledgeable about the vehicle and he showed/demonstrated us all of the electronic and interior features. We even took a short test drive in the rain. Doing a comparison with the Ford Expedition Max as they have many of the same features but the Lincoln is finished much "nicer" on the interior.