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Nick Caposio

Certified CarPro

Nick Caposio

Sales Manager, Fritts Ford

4.3 / 28 Reviews

909-738-1876

Nick Caposio is an experienced auto industry professional at Fritts Ford in Riverside, CA. He became a Certified CarPro Friend in July, 2018.

Nick Caposio is an experienced auto industry professional at Fritts Ford in Riverside, CA. He became a Certified CarPro Friend in July, 2018.
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Hear From Our Customers

Average Rating
4.3

Based on 28 reviews

Communication4.9
Product Expertise4.9
Fair Pricing4.6
John Smead2/2/24
Repeat Customer
5.00 star rating
They were prompt in responding and helpful. Gave us good information. Did not buy a car this time but would use them again
They were prompt in responding and helpful. Gave us good information. Did not buy a car this time but would use them again
ERIK SVEEN9/11/23
Repeat Customer
5.00 star rating
I was treated very well, the process was simple, our representative (Frank Castellon) knew what he was doing and seemed to work hard to make me happy with the price, vehicle, and experience. I won't hesitate to go back. This is my 3rd Ford truck, but it's my first time with this dealership. Frank was aware that I was guided here by the carpro show and this was what I had hoped for with the price, trade in, and entire process. Thank you for the program!
I was treated very well, the process was simple, our representative (Frank Castellon) knew what he was doing and seemed to work hard to make me happy with the price, vehicle, and experience. I won't hesitate to go back. This is my 3rd Ford truck,
Chris Lund6/12/23
Repeat Customer
4.67 star rating
The service was great and informative which is what I was looking for. Early in my pursuit of a new truck and the only reason for not making a purchase was lack of inventory.
The service was great and informative which is what I was looking for. Early in my pursuit of a new truck and the only reason for not making a purchase was lack of inventory.
Robert Bottenfield3/26/22
5 star rating
Have not heard from a carpro dealer from Fritts Ford
Have not heard from a carpro dealer from Fritts Ford
Bill Dunbar2/12/22
Repeat Customer
1 star rating
I want a Maverick, they don't have them and disinterested. Why should I reach out to other Ford dealers, am the customer!! Customer service is terrible, I thought being a caposio it would be like the rotolo experience we had before.
I want a Maverick, they don't have them and disinterested. Why should I reach out to other Ford dealers, am the customer!! Customer service is terrible, I thought being a caposio it would be like the rotolo experience we had before.
John Perrone10/28/21
1 star rating
All the correspondence asks about meeting Nick Caposio. Mr Caposio was not involved in this visit, nor did I meet him. All communication was with Cory, via phone and text. Seemed like a nice person. Once I arrived, however, Cory was there, but not available. Whoever showed me the Mustang Mach E—to my knowledge—wasn’t in tune with CarPros, and never expressed how my price would be adjusted down, based on this “VIP” membership. So, I felt like it was a ploy to get me into the showroom, nothing more. Friendly staff, but probably won’t be returning for a Mach E. Also, the car’s features were not to my liking.
All the correspondence asks about meeting Nick Caposio. Mr Caposio was not involved in this visit, nor did I meet him. All communication was with Cory, via phone and text. Seemed like a nice person. Once I arrived, however, Cory was there, but not
Bryan Thompson10/17/21
Repeat Customer
5 star rating
Nick's team responded within an hour and answered all of my questions. I would have bought a truck from them, but Ford is not going to offer a diesel in the half ton pickups starting in 2022.
Nick's team responded within an hour and answered all of my questions. I would have bought a truck from them, but Ford is not going to offer a diesel in the half ton pickups starting in 2022.
Douglas Quick4/10/20
5 star rating
Very friendly and communicated well. However, could not deliver the F150 I wanted to purchase due to Covid 19 shut downs.
Very friendly and communicated well. However, could not deliver the F150 I wanted to purchase due to Covid 19 shut downs.
Jim Schwagle6/27/19
4 star rating
When I submitted the form through the CarPro website I was surprised that within 60 seconds I got a call from the dealership. The process was fine, I needed to order the truck as what I wanted, equipped the way I wanted didn't exist, as far a I could tell through any dealership locally. At the dealer my treatment was fine, but not any better than how my wife and I were treated buying an Avalon through our local Toyota dealer ( a Costco purchase). When I purchase again I will probably look locally (Fritts Ford was 90 miles, through LA traffic, away from me so it was not easy to get to. (The Los Angeles area is BIG, traffic is BAD) The price was very good and they looked to find any rebate on top of a good price. Since I am a teacher they found an additional $1000 from Ford for teachers. I'll take an additional one thousand any time. The whole process was through the Internet sales department and when the price was being figured it was list price. I had to say "wait a minute, that's not the price quoted to me through email". He looked up the contact information for me on his computer and found the price quoted to me and immediately said that of course they would honor it. I was a little disappointed that even though I had an appointment, they really didn't know about me or what I had been offered, even though I had ordered the truck. They didn't seem interested in the CarPro priority pass. I offered it but was told it wasn't necessary.
When I submitted the form through the CarPro website I was surprised that within 60 seconds I got a call from the dealership. The process was fine, I needed to order the truck as what I wanted, equipped the way I wanted didn't exist, as far a I
Thank you for your feedback. We can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. We take pride in our customer service and have always put the interest of our customers first when possible. Thank you for utilizing the CarPro Platform. We will do our best to make sure that your next experience is better.<br>
Karen Cardreon1/25/24
Repeat Customer
4.67 star rating
Actually, once they received confirmation that I was in contact with the dealership, communications with CarPro had stopped. I pulled up the original email but it was a questionaire to see if I had been contacted. I had trised to order a 2022 Maverick, was put on a waiting list, the order banks closed, then I was put on another waiting list, ordered a 2023, got several emails from Ford advising no parts, then I was advised to re-summit my order in July 2023. I received my 2024 on November 15, 2023. Several price increases later, but they did give me a $2500 rebate which brought the price below MSRV.
Actually, once they received confirmation that I was in contact with the dealership, communications with CarPro had stopped. I pulled up the original email but it was a questionaire to see if I had been contacted. I had trised to order a 2022

2024 Ford Maverick XL Hybrid

Larry Bush1/23/24
Repeat Customer
5.00 star rating
First class customer service from ordering my F150, financing and delivery. In my 50 years of purchasing vehicles, this was the ultimate experience. Thanks to the dynamic duo, Jerry and Kevin for advising drivers on making decisions on car purchases.
First class customer service from ordering my F150, financing and delivery. In my 50 years of purchasing vehicles, this was the ultimate experience. Thanks to the dynamic duo, Jerry and Kevin for advising drivers on making decisions on car purchases.

Ford F150 XLT With 3.5 Eco Boost & Max Tow Package

Andrew Evans2/27/23
1 star rating
Highest pricing of over 5 dealers I spoke with. That’s fine, but shouldn’t advertise VIP and getting best pricing. Understand caveats and all, but still shouldn’t be highest of all of the dealers I spoke with. Also the initial price was beyond crazy high. I called it out and the person said they made a ‘mistake’. I highly doubt it. It’s just starting high and seeing the reaction. I was referred to CarPro by an elderly friend who listens to CarPro and truly believed I would get best pricing going through CarPro. I was skeptical. My bet is Fritts Ford pays you quite well in some manner to be able to use your name. They get a lot of referrals, but then they do what they want. I personally don’t care, but it’s really preying upon uninformed people who will not go to another dealer for a comparison because they believe the advertising that getting best prices. There is a lot of false advertising out there and this whole thing is no different.
Highest pricing of over 5 dealers I spoke with. That’s fine, but shouldn’t advertise VIP and getting best pricing. Understand caveats and all, but still shouldn’t be highest of all of the dealers I spoke with. Also the initial price was beyond crazy
Kare CARDREON6/23/22
Repeat Customer
5 star rating
I met with Jerome Jordan who was very attentive. He assisted me with a preliminary order for a 2023 Maverick XL Hybrid.
I met with Jerome Jordan who was very attentive. He assisted me with a preliminary order for a 2023 Maverick XL Hybrid.
Debra Bukky2/2/22
5 star rating
so far all is great, waiting for my car to be built
so far all is great, waiting for my car to be built
Bryan Thompson11/15/21
Repeat Customer
5 star rating
Although Nick's team was very responsive via email, I didn't buy a truck because Ford is not offering the '22 F-150 with the powerstroke engine.
Although Nick's team was very responsive via email, I didn't buy a truck because Ford is not offering the '22 F-150 with the powerstroke engine.
Jeff patten12/4/20
3 star rating
They couldn't find a car that fit my budget.
They couldn't find a car that fit my budget.
Bob Martin9/2/20
5 star rating
I reserved a 2021 Ford Bronco. Fritts was very responsive and made the reservation process very easy.
I reserved a 2021 Ford Bronco. Fritts was very responsive and made the reservation process very easy.
Trish Molineaux6/12/19
5 star rating
Jesse did a wonderful job of putting me at ease because i was worried how the experience would go.
Jesse did a wonderful job of putting me at ease because i was worried how the experience would go.
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Fritts Ford were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. <br>
Cameron Page9/9/18
5 star rating
Thoughtful, efficient, honest service
Thoughtful, efficient, honest service
Bruce Lane1/24/24
Repeat Customer
5.00 star rating
All members of the team at Fritz Ford successfully helped us navigate an 18 month ordering process required to obtain our 2024 Maverick Hybrid Lariat. They were always friendly and professional when answering our many questions. They never pressured us to pruchase any of the Mavericks or other models on the lot. It was well worth driving from Orange County to Fritts Ford in Riverside to work with such a great team. Thanks to Jerry for pointing us in the right direstion.
All members of the team at Fritz Ford successfully helped us navigate an 18 month ordering process required to obtain our 2024 Maverick Hybrid Lariat. They were always friendly and professional when answering our many questions. They never pressured

2024 Ford Maverick Hybrid Lariat

Ronn Hobbs6/30/23
Repeat Customer
4.00 star rating
Lots of phone and email communication for current incentive vehicles. Looking for a Ford Maverick from dealer stock vs ordering online. No stock available and they informed me of a $5K markup from MSRP.
Lots of phone and email communication for current incentive vehicles. Looking for a Ford Maverick from dealer stock vs ordering online. No stock available and they informed me of a $5K markup from MSRP.
Jerry Wisz12/16/22
5 star rating
Requested a certain pre-owned vehicle. They called and are now out working on finding it!
Requested a certain pre-owned vehicle. They called and are now out working on finding it!
Stephen Jewell3/9/22
5 star rating
Evonne and her team were a big help and were there for me throughout my ordering of a F150. My local Ford dealer was a disappointment so I went with Fritts Ford which is 100 miles from my house.
Evonne and her team were a big help and were there for me throughout my ordering of a F150. My local Ford dealer was a disappointment so I went with Fritts Ford which is 100 miles from my house.
Tom Imboden1/5/22
5 star rating
Response came quickly. Very pleasant. Due to not having a vehicle or similar vehicle to test to see if we would be happy with it there was nothing else to be done at this time.
Response came quickly. Very pleasant. Due to not having a vehicle or similar vehicle to test to see if we would be happy with it there was nothing else to be done at this time.
Rich Jensen10/25/21
2 star rating
They didnt want to work with me through email to give me enough reason to make the trip to see them.
They didnt want to work with me through email to give me enough reason to make the trip to see them.
David Rann10/18/20
5 star rating
Nick did a great helping me with the purchase. He offered me other options to compare and made the final decision easy. We left with a brand new 2020 F250 6.2L with plenty of power to tow our trailer. I scoured Southern California for trucks and Fritts had the best selection. I paid a fair price. Thanks Jerry!! I love the show!
Nick did a great helping me with the purchase. He offered me other options to compare and made the final decision easy. We left with a brand new 2020 F250 6.2L with plenty of power to tow our trailer. I scoured Southern California for trucks and
Russ Howell8/28/19
5 star rating
There was no pressure. Didn't try to upsell me. The whole process took about two hours. Gave me a fair price for my trade in. All in all a good experience.
There was no pressure. Didn't try to upsell me. The whole process took about two hours. Gave me a fair price for my trade in. All in all a good experience.
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Fritts Ford. We wish you safe travels in your newvehicle and look forward to seeing you again soon!<br>
Don Lynn4/25/19
5 star rating
Service by the entire organization (from sales through driving of the lot) was an unexpected pleasure. They worked to finally are at the vehicle I wanted. Thank you, Fritz Ford and the CarPro Show.
Service by the entire organization (from sales through driving of the lot) was an unexpected pleasure. They worked to finally are at the vehicle I wanted. Thank you, Fritz Ford and the CarPro Show.

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