Roubie Allison is a 12+ year auto industry professional at Lexus Santa Monica in Santa Monica, CA. He became a Certified CarPro Friend in November, 2016.
Roubie Allison is a 12+ year auto industry professional at Lexus Santa Monica in Santa Monica, CA. He became a Certified CarPro Friend in November, 2016.
Meet Roubie Allison's Team
Ricky Pellegrini
CarPro Manager
Connect With Your Certified CarPro
Inventory
What to Expect
- Submit the form to confirm vehicle availability and contact your Certified CarPro.
- The Certified CarPro and their team will receive your info and contact you.
- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Luis Lopez3/8/24
Repeat Customer
4.33 star rating
Great response time and car information
Great response time and car information
Stuart Warschaw10/15/23
Repeat Customer
5.00 star rating
From my first telephone call they were friendly. They gave me 3 choices of vehicles based on my requirements. I was looking for a 2023 RX350.I was working with Golnaz "Naz" Mojtahed who was very knowledgeable. When the car I first selected was not available, she asked if I would be interested in a 2024 for the same price as the 2023. Of course I said yes. They walked me through all the features on the when I arrived. There was no haggling about anything. It was pain less. I would recommend CarPro and the dealership to anyone. Best experience I ever had at buying a car. Stuart Warschaw Porter Ranch, CA October 7, 2023
From my first telephone call they were friendly. They gave me 3 choices of vehicles based on my requirements. I was looking for a 2023 RX350.I was working with Golnaz "Naz" Mojtahed who was very knowledgeable. When the car I first selected was not
2024 Lexus RX350
Debrya Moore12/30/22
5 star rating
Purchased my leased Lexus Rx
Purchased my leased Lexus Rx
JOSEPH COCHRAN1/19/22
5 star rating
Robbie and his staff made the leasing of our new RX 350 a very enjoyable experience. It was very low key and professional.
Robbie and his staff made the leasing of our new RX 350 a very enjoyable experience. It was very low key and professional.
Cynthia Buergi-Holley3/16/21
1 star rating
Chris replied to my request as follows: "We have a black LS 500 but it has black interior. There is only one black LS 500 in our region with light interior. We can get our hands on that LS but we have to have a deal first. Do you want to schedule to come in to discuss your options?"<br><br>I replied letting Chris know the vehicle was for my company, not myself along with what we were looking at. From this point moving forward I never heard back from Santa Monica Lexus. Last October, we went into Santa Monica Lexus for quotes (at that time we were going to purchase 3 Lexus vehicles) to present to our head office. Prior to going in, I sent an email to Matt Unger. He never replied either. We took our business elsewhere. Had a fantastic experience with Lexus of Oxnard. A bit out of the way but well worth the drive. <br>
Chris replied to my request as follows: "We have a black LS 500 but it has black interior. There is only one black LS 500 in our region with light interior. We can get our hands on that LS but we have to have a deal first. Do you want to schedule to
George Milkovich10/7/20
4 star rating
I am interested in Lexus 2021 RX -not available until December so the return call came same day and info on availability was useful
I am interested in Lexus 2021 RX -not available until December so the return call came same day and info on availability was useful
Joan Markowitz1/26/20
5 star rating
I have a deposit on the new 2020 RX450H Sports Package. I am assuming all will go smoothly. The car should be here Feb 3-10th. I had already shopped around, so I negotiated the deal over the phone. Thank you for the referral. This is my first car in 22 YEARS. I have been driving a 1998 BMW 740I which now has 254,600 miles on it!!, I am the Original and only owner.<br>
I have a deposit on the new 2020 RX450H Sports Package. I am assuming all will go smoothly. The car should be here Feb 3-10th. I had already shopped around, so I negotiated the deal over the phone. Thank you for the referral. This is my first car in
Hearing that you had such a great and smooth experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarProUSA and Lexus Santa Monica, we wish you many happy miles in your new 2020 RX450H. We look forward to serving you for many years to come!
James Carter11/1/19
5 star rating
They were very professional, friendly knowledgeable about the car gave us the best deal he could possibly make with us pretty fair with are trade in and showed concern for us about the purchase and what we wanted
They were very professional, friendly knowledgeable about the car gave us the best deal he could possibly make with us pretty fair with are trade in and showed concern for us about the purchase and what we wanted
On behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon!
John Arcidiacono7/18/19
5 star rating
We drove up from Carlsbad California 120 miles to Lexus Santa Monica Calif. We negotiated for an auto. we were treated excellently particularly I think because we were referred by Jerry and CarProUSA. Ended up with great service and a great car. Dealership first class we're happy customers. Purchased the Lexus ES 350.
We drove up from Carlsbad California 120 miles to Lexus Santa Monica Calif. We negotiated for an auto. we were treated excellently particularly I think because we were referred by Jerry and CarProUSA. Ended up with great service and a great car.
On behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Lexus ES 350 and please come visit CarProUSA and Lexus Santa Monica again soon!
Jerry Ostrovsky3/15/19
5 star rating
I didn't realize how great having your VIP pass was. The easiest no hassle deal ever for me. I'm so very pleased and want to thank you.
I didn't realize how great having your VIP pass was. The easiest no hassle deal ever for me. I'm so very pleased and want to thank you.
Sandra Mills2/18/19
5 star rating
Alex Morales was extremely gracious and very helpful. He knew what I was interested in and showed me the different models. He made sure I was comfortable and we took a test drive. My son-in-law was with me to help in the selection. I was very thankful for the response I received at Lexus Santa Monica, as I had had a very different experience at a Lexus dealer in December.
Alex Morales was extremely gracious and very helpful. He knew what I was interested in and showed me the different models. He made sure I was comfortable and we took a test drive. My son-in-law was with me to help in the selection. I was very
Hi Sandra,<br><br>This feedback is very helpful and we're so happy to hear of your great purchase experience there at Lexus Santa Monica. Alex always does an outstanding job. Congratulations on that new Lexus! We do thank you for being a valued show listener, and Alex and the Lexus Santa Monica team do truly appreciate your business!
RF Miller11/30/23
Repeat Customer
1.00 star rating
Never heard from anyone from the dealership after I sent the email. Sent email twice.
Never heard from anyone from the dealership after I sent the email. Sent email twice.
Mary Sullivan12/18/23
Repeat Customer
5.00 star rating
They were very responsive and showed interest in sincerely helping me
They were very responsive and showed interest in sincerely helping me
Lexus NX 350h
Tom Imai11/9/22
Repeat Customer
5 star rating
I was helping my next door neighbor find a white 2022 Lexus RX350. In fairness to this dealer, it is late in the year and trying to find a 2022 model is a challenge. The dealer didn’t have the exact model she wanted, but they did try to find something for her. They were pleasant to deal with so it was a good experience.
I was helping my next door neighbor find a white 2022 Lexus RX350. In fairness to this dealer, it is late in the year and trying to find a 2022 model is a challenge. The dealer didn’t have the exact model she wanted, but they did try to find
Drew Simpdon2/16/22
Repeat Customer
5 star rating
Naz reached out to me within a few minutes. She said she would check her inventory and what was coming in and get back to me. Again, she followed through and did just that. I asked a few questions and again within a short time she got back to me with my answers! Currently do not have trim pkg I want but said she will touch base with me the 1st of March.
Naz reached out to me within a few minutes. She said she would check her inventory and what was coming in and get back to me. Again, she followed through and did just that. I asked a few questions and again within a short time she got back to me
Michael2/22/21
4 star rating
I emailed from your website but didn't get to meet the Car Pros contact (the GM) to present the certificate. I was referred to the used car GM, but it wasn't made clear if he knew the Car Pro USA ideology and if he was the appointed person to speak to. I didn't like the car so we left the dealership quickly since it wasn't quite the experience I had expected. I've gotten 3 sales calls from a salesman, but (as expected) no follow up from either GMs. A call or email from either would have had an impact on my experience, especially since I declined to buy at this time. It would have also influenced my future decision of where to buy. I look forward to trying the process again with a different dealership.
I emailed from your website but didn't get to meet the Car Pros contact (the GM) to present the certificate. I was referred to the used car GM, but it wasn't made clear if he knew the Car Pro USA ideology and if he was the appointed person to speak
Cecil Avery12/10/20
4 star rating
Dealer was fine. Responsive. I provided them a price from Cerritos Lexus and they said that they could not beat that price. Ended up purchasing it from Cerritos Lexus. Good experience there.
Dealer was fine. Responsive. I provided them a price from Cerritos Lexus and they said that they could not beat that price. Ended up purchasing it from Cerritos Lexus. Good experience there.
Peter Hume1/5/20
5 star rating
My wife and I leased an ES 350 on December 31st. When we first visited the dealership two days earlier, the trade-in offer was less than what we owed on our Camry. They suggested giving CarMax a try, and on Monday CarMax was able to offer about $500 more than the payoff (whew!) We went back to Santa Monica and were able to make the deal. The bottom line was a bit higher than we had been budgeting for, but they gave us a great price and made the experience simple and pleasant. Thanks to Matt Unger, Roxie Colatrella (our saleperson) and Omar Salgado the sales manager for such friendly and supportive assistance. Thank you Jerry for providing such an enormously helpful service. Never before have I felt so well-informed and empowered when buying a car. All thanks to you and your network. Looking forward to my next auto purchase!
My wife and I leased an ES 350 on December 31st. When we first visited the dealership two days earlier, the trade-in offer was less than what we owed on our Camry. They suggested giving CarMax a try, and on Monday CarMax was able to offer about $500
Congratulations on your new ES 350! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Lexus Santa Monica were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Robert Trostler11/6/19
5 star rating
They were very nice and professional. The car we wanted was not in stock and needed to be ordered. This is no reflection on the dealership.
They were very nice and professional. The car we wanted was not in stock and needed to be ordered. This is no reflection on the dealership.
Thank you so much for sharing your experience with CarProUSA and Lexus Santa Monica. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Steve Curtis6/10/19
5 star rating
I was looking to purchase a Certified Pre-owned ES300H, but unfortunately there were none available. Alex followed up quickly and was most helpful.<br>Thank you!
I was looking to purchase a Certified Pre-owned ES300H, but unfortunately there were none available. Alex followed up quickly and was most helpful.<br>Thank you!
n behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Alex. Please come visit CarProUSA and Lexus Santa Monica again soon! <br>
Wendy Yonamine5/4/19
5 star rating
Weston was very personable and negotiated a price I was satisfied with.
Weston was very personable and negotiated a price I was satisfied with.
Marry Ann Greenberg9/28/18
5 star rating
I bought my Lexis RX350L YESterday, Alex was excellent to work with. I am a widow and this was the first experience buying a car on my own in over 35 years. Lexus made my purchase very easy.
I bought my Lexis RX350L YESterday, Alex was excellent to work with. I am a widow and this was the first experience buying a car on my own in over 35 years. Lexus made my purchase very easy.
June Sumpson1/23/24
Repeat Customer
5.00 star rating
My two local Orange County Lexus dealerships both wanted $5,000.00 over list during the chip shortage. I contacted Lexus of Santa Monica, one of your preferred Dealerships, they said as a CarPro Referral they would not charge me an additional fee. I immediately sent them a copy of my manufacturer order form I had completed on Lexus’s website. I heard back within a few minutes from Nas, the New Sales Manager. She didn’t know me from Adam or if I was just “kicking tires” so to speak. She went right to work and notified me about 5 weeks later that my car was being built. Once she had a Vin number. She asked us to come into the Dealership and sign some paperwork and submit a minimal deposit. She gave us an ETA for delivery and our Lexus arrived about 6-8 weeks later! So easy, no pressure! They were fantastic! I got just what I ordered! Love my car and the buying experience was the best I’ve ever had! Thank You Guys!
My two local Orange County Lexus dealerships both wanted $5,000.00 over list during the chip shortage. I contacted Lexus of Santa Monica, one of your preferred Dealerships, they said as a CarPro Referral they would not charge me an additional fee. I
2022 Lexus 450H
JEFF Nevitt6/12/23
Repeat Customer
3.67 star rating
I received honest, warm an professional service from Roxanne Colatrella but her sales manager was not so good. They were helpful but could not get the price fair including my trade in.
I received honest, warm an professional service from Roxanne Colatrella but her sales manager was not so good. They were helpful but could not get the price fair including my trade in.
John Lyon8/11/22
4 star rating
They did a great job of communicating and getting back to me with information quickly. But they were not as willing to sell at MSRP for the hybrid i was considering. Another dealership had an RX 450h come up and was willing to sell to me at MSRP, so we took advantage of that deal. Good People
They did a great job of communicating and getting back to me with information quickly. But they were not as willing to sell at MSRP for the hybrid i was considering. Another dealership had an RX 450h come up and was willing to sell to me at MSRP, so
Marianus von Korff5/26/21
4 star rating
Sales person was not familiar with products. Then after leasing a vehicle, I continued to receive text messages and calls from sales people asking me to contact them to purchase or lease a vehicle.
Sales person was not familiar with products. Then after leasing a vehicle, I continued to receive text messages and calls from sales people asking me to contact them to purchase or lease a vehicle.
Gerard Bro12/17/20
3 star rating
I sent an email to Matt / Matt said he would work with me/ I said thanks in two emails; he finally responded to my third email; hasn't anyone got back to you; Matt said he would have two cars available to look at when I get there; I went there; no cars available; no Matt; talk to salesmen; he had to find someone for car pro; I wanted white paint with light interior; they could not locate a Lexus with what I wanted in southern CA; they gave me 10 minutes to test drive; closes car was in San Diego with black interior; saw a Lexus with what they call light interior ( 95% black with dark red. I left; when I got home I remembered I had told Matt and three others I was interested in certified cars as well as new; I called back told them again about the certified cars; I'm still waiting for a call back; never did meet or see Matt . Everyone was nice; dealership was great.
I sent an email to Matt / Matt said he would work with me/ I said thanks in two emails; he finally responded to my third email; hasn't anyone got back to you; Matt said he would have two cars available to look at when I get there; I went there; no
Alfred Williams9/17/20
5 star rating
Excellent and professional honest very clear process
Excellent and professional honest very clear process
carolyn brown12/30/19
5 star rating
Very attentive, very kind.
Very attentive, very kind.
Thank you so much for sharing your experience with CarProUSA and Lexus of Clear Lake. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Byron Johnson8/9/19
5 star rating
Maria gave me a test drive in a certified used RX 350 and a new ES 350 for a comparison between the SUV and the regular sedan. She did a great job and I am still trying to decide which one because there is better value in the certified used RX 350 with unlimited mileage warranty and discounted price over a new one, but the new ES 350 was just upgraded with new technology whereas the new RX 350 is the same as last year's model in terms of technology and body style. Maria seemed to favor the new ES 350, but showed me the better value in a certified used RX 350. Also the freshly baked chocolate chip cookies were delicious and the dealership was very nicely laid out with unique furnishings like a chess table and chairs. Maria was not pushy but informative and helpful.
Maria gave me a test drive in a certified used RX 350 and a new ES 350 for a comparison between the SUV and the regular sedan. She did a great job and I am still trying to decide which one because there is better value in the certified used RX 350
Thank you so much for sharing your experience with CarProUSA and Lexus Santa Monica. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Michael Wolf6/1/19
5 star rating
Elliot responded very quickly to my e-mail on May 26th. I had put in the e-mail the color for exterior and interior and and options. We wanted to lease the car and I gave him the monthly payment I was looking for. We also had a trade in and he match the price that we had been given by another dealer. He was able to meet the monthly lease payment. He did not have the car in stock but was was able to track down the car at another dealership and on May 28th in the evening we picked up the car. Elliot had to leave but left us in good hands with Alex. Both were very helpful. The dealership inside looks like a hotel and not a showroom for cars.
Elliot responded very quickly to my e-mail on May 26th. I had put in the e-mail the color for exterior and interior and and options. We wanted to lease the car and I gave him the monthly payment I was looking for. We also had a trade in and he match
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Lexus Santa Monica with only the best there is to offer. It’s so nice to hear that Elliot and Alex helped to make your experience such a positive one. Enjoy your new vehicle!
JOSEPH D. Block3/2/19
5 star rating
Alex was excellent.
Alex was excellent.
Hello Joseph,<br><br>We value your feedback concerning your recent purchase experience with Alex at Lexus Santa Monica. Alex is always on point and does a fantastic job! Congratulations on your new Lexus! We're so pleased that he helped you select the best fit for you. We thank you for being a valued show listener, and Alex and his team at Lexus Santa Monica truly appreciate your business!
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