Lexus Santa Monica

DEALER RATING
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Lexus Santa Monica CarProUSA Specialist
Matt Unger
General Manager
Call or Text:
Lexus Santa Monica
1501 Santa Monica Blvd
Santa Monica, CA
90404

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
August 10, 2019
Maria gave me a test drive in a certified used RX 350 and a new ES 350 for a comparison between the SUV and the regular sedan. She did a great job and I am still trying to decide which one because there is better value in the certified used RX 350 with unlimited mileage warranty and discounted price over a new one, but the new ES 350 was just upgraded with new technology whereas the new RX 350 is the same as last year's model in terms of technology and body style. Maria seemed to favor the new ES 350, but showed me the better value in a certified used RX 350. Also the freshly baked chocolate chip cookies were delicious and the dealership was very nicely laid out with unique furnishings like a chess table and chairs. Maria was not pushy but informative and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Lexus Santa Monica. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
July 19, 2019
We drove up from Carlsbad California 120 miles to Lexus Santa Monica Calif. We negotiated for an auto. we were treated excellently particularly I think because we were referred by Jerry and CarProUSA. Ended up with great service and a great car. Dealership first class we're happy customers. Purchased the Lexus ES 350.
Response from CarProUSA
On behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Lexus ES 350 and please come visit CarProUSA and Lexus Santa Monica again soon!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
June 11, 2019
I was looking to purchase a Certified Pre-owned ES300H, but unfortunately there were none available. Alex followed up quickly and was most helpful.
Thank you!
Response from CarProUSA
n behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Alex. Please come visit CarProUSA and Lexus Santa Monica again soon!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
June 2, 2019
Elliot responded very quickly to my e-mail on May 26th. I had put in the e-mail the color for exterior and interior and and options. We wanted to lease the car and I gave him the monthly payment I was looking for. We also had a trade in and he match the price that we had been given by another dealer. He was able to meet the monthly lease payment. He did not have the car in stock but was was able to track down the car at another dealership and on May 28th in the evening we picked up the car. Elliot had to leave but left us in good hands with Alex. Both were very helpful. The dealership inside looks like a hotel and not a showroom for cars.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Lexus Santa Monica with only the best there is to offer. Its so nice to hear that Elliot and Alex helped to make your experience such a positive one. Enjoy your new vehicle!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
May 5, 2019
Weston was very personable and negotiated a price I was satisfied with.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
March 16, 2019
I didn't realize how great having your VIP pass was. The easiest no hassle deal ever for me. I'm so very pleased and want to thank you.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
March 3, 2019
Alex was excellent.
Response from CarProUSA
Hello Joseph, We value your feedback concerning your recent purchase experience with Alex at Lexus Santa Monica. Alex is always on point and does a fantastic job! Congratulations on your new Lexus! We're so pleased that he helped you select the best fit for you. We thank you for being a valued show listener, and Alex and his team at Lexus Santa Monica truly appreciate your business!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
February 19, 2019
Alex Morales was extremely gracious and very helpful. He knew what I was interested in and showed me the different models. He made sure I was comfortable and we took a test drive. My son-in-law was with me to help in the selection. I was very thankful for the response I received at Lexus Santa Monica, as I had had a very different experience at a Lexus dealer in December.
Response from CarProUSA
Hi Sandra, This feedback is very helpful and we're so happy to hear of your great purchase experience there at Lexus Santa Monica. Alex always does an outstanding job. Congratulations on that new Lexus! We do thank you for being a valued show listener, and Alex and the Lexus Santa Monica team do truly appreciate your business!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
September 29, 2018
I bought my Lexis RX350L YESterday, Alex was excellent to work with. I am a widow and this was the first experience buying a car on my own in over 35 years. Lexus made my purchase very easy.
5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
August 10, 2019
Maria gave me a test drive in a certified used RX 350 and a new ES 350 for a comparison between the SUV and the regular sedan. She did a great job and I am still trying to decide which one because there is better value in the certified used RX 350 with unlimited mileage warranty and discounted price over a new one, but the new ES 350 was just upgraded with new technology whereas the new RX 350 is the same as last year's model in terms of technology and body style. Maria seemed to favor the new ES 350, but showed me the better value in a certified used RX 350. Also the freshly baked chocolate chip cookies were delicious and the dealership was very nicely laid out with unique furnishings like a chess table and chairs. Maria was not pushy but informative and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Lexus Santa Monica. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
July 19, 2019
We drove up from Carlsbad California 120 miles to Lexus Santa Monica Calif. We negotiated for an auto. we were treated excellently particularly I think because we were referred by Jerry and CarProUSA. Ended up with great service and a great car. Dealership first class we're happy customers. Purchased the Lexus ES 350.
Response from CarProUSA
On behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Lexus ES 350 and please come visit CarProUSA and Lexus Santa Monica again soon!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
June 11, 2019
I was looking to purchase a Certified Pre-owned ES300H, but unfortunately there were none available. Alex followed up quickly and was most helpful.
Thank you!
Response from CarProUSA
n behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Alex. Please come visit CarProUSA and Lexus Santa Monica again soon!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
June 2, 2019
Elliot responded very quickly to my e-mail on May 26th. I had put in the e-mail the color for exterior and interior and and options. We wanted to lease the car and I gave him the monthly payment I was looking for. We also had a trade in and he match the price that we had been given by another dealer. He was able to meet the monthly lease payment. He did not have the car in stock but was was able to track down the car at another dealership and on May 28th in the evening we picked up the car. Elliot had to leave but left us in good hands with Alex. Both were very helpful. The dealership inside looks like a hotel and not a showroom for cars.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Lexus Santa Monica with only the best there is to offer. Its so nice to hear that Elliot and Alex helped to make your experience such a positive one. Enjoy your new vehicle!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
May 5, 2019
Weston was very personable and negotiated a price I was satisfied with.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
March 16, 2019
I didn't realize how great having your VIP pass was. The easiest no hassle deal ever for me. I'm so very pleased and want to thank you.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
March 3, 2019
Alex was excellent.
Response from CarProUSA
Hello Joseph, We value your feedback concerning your recent purchase experience with Alex at Lexus Santa Monica. Alex is always on point and does a fantastic job! Congratulations on your new Lexus! We're so pleased that he helped you select the best fit for you. We thank you for being a valued show listener, and Alex and his team at Lexus Santa Monica truly appreciate your business!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
February 19, 2019
Alex Morales was extremely gracious and very helpful. He knew what I was interested in and showed me the different models. He made sure I was comfortable and we took a test drive. My son-in-law was with me to help in the selection. I was very thankful for the response I received at Lexus Santa Monica, as I had had a very different experience at a Lexus dealer in December.
Response from CarProUSA
Hi Sandra, This feedback is very helpful and we're so happy to hear of your great purchase experience there at Lexus Santa Monica. Alex always does an outstanding job. Congratulations on that new Lexus! We do thank you for being a valued show listener, and Alex and the Lexus Santa Monica team do truly appreciate your business!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
September 29, 2018
I bought my Lexis RX350L YESterday, Alex was excellent to work with. I am a widow and this was the first experience buying a car on my own in over 35 years. Lexus made my purchase very easy.
5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
August 10, 2019
Maria gave me a test drive in a certified used RX 350 and a new ES 350 for a comparison between the SUV and the regular sedan. She did a great job and I am still trying to decide which one because there is better value in the certified used RX 350 with unlimited mileage warranty and discounted price over a new one, but the new ES 350 was just upgraded with new technology whereas the new RX 350 is the same as last year's model in terms of technology and body style. Maria seemed to favor the new ES 350, but showed me the better value in a certified used RX 350. Also the freshly baked chocolate chip cookies were delicious and the dealership was very nicely laid out with unique furnishings like a chess table and chairs. Maria was not pushy but informative and helpful.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Lexus Santa Monica. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
July 19, 2019
We drove up from Carlsbad California 120 miles to Lexus Santa Monica Calif. We negotiated for an auto. we were treated excellently particularly I think because we were referred by Jerry and CarProUSA. Ended up with great service and a great car. Dealership first class we're happy customers. Purchased the Lexus ES 350.
Response from CarProUSA
On behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Lexus ES 350 and please come visit CarProUSA and Lexus Santa Monica again soon!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
June 11, 2019
I was looking to purchase a Certified Pre-owned ES300H, but unfortunately there were none available. Alex followed up quickly and was most helpful.
Thank you!
Response from CarProUSA
n behalf of CarProUSA and Lexus Santa Monica, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Alex. Please come visit CarProUSA and Lexus Santa Monica again soon!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
June 2, 2019
Elliot responded very quickly to my e-mail on May 26th. I had put in the e-mail the color for exterior and interior and and options. We wanted to lease the car and I gave him the monthly payment I was looking for. We also had a trade in and he match the price that we had been given by another dealer. He was able to meet the monthly lease payment. He did not have the car in stock but was was able to track down the car at another dealership and on May 28th in the evening we picked up the car. Elliot had to leave but left us in good hands with Alex. Both were very helpful. The dealership inside looks like a hotel and not a showroom for cars.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Lexus Santa Monica with only the best there is to offer. Its so nice to hear that Elliot and Alex helped to make your experience such a positive one. Enjoy your new vehicle!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
May 5, 2019
Weston was very personable and negotiated a price I was satisfied with.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
March 16, 2019
I didn't realize how great having your VIP pass was. The easiest no hassle deal ever for me. I'm so very pleased and want to thank you.

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
March 3, 2019
Alex was excellent.
Response from CarProUSA
Hello Joseph, We value your feedback concerning your recent purchase experience with Alex at Lexus Santa Monica. Alex is always on point and does a fantastic job! Congratulations on your new Lexus! We're so pleased that he helped you select the best fit for you. We thank you for being a valued show listener, and Alex and his team at Lexus Santa Monica truly appreciate your business!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
February 19, 2019
Alex Morales was extremely gracious and very helpful. He knew what I was interested in and showed me the different models. He made sure I was comfortable and we took a test drive. My son-in-law was with me to help in the selection. I was very thankful for the response I received at Lexus Santa Monica, as I had had a very different experience at a Lexus dealer in December.
Response from CarProUSA
Hi Sandra, This feedback is very helpful and we're so happy to hear of your great purchase experience there at Lexus Santa Monica. Alex always does an outstanding job. Congratulations on that new Lexus! We do thank you for being a valued show listener, and Alex and the Lexus Santa Monica team do truly appreciate your business!

5 Lexus Santa Monica //fs2.ebait.biz/c4RpU5aF/lexus-santa-monica-carprousa.jpg 1501 Santa Monica Blvd Santa Monica, CA 90404 310-341-0577
September 29, 2018
I bought my Lexis RX350L YESterday, Alex was excellent to work with. I am a widow and this was the first experience buying a car on my own in over 35 years. Lexus made my purchase very easy.