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Tustin Hyundai

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Tustin Hyundai CarProUSA Specialist
Shawn Brown
CarProUSA Manager
Call or Text: 714-386-7176
Tustin Hyundai
16 Auto Center Dr.
Tustin, CA
92782

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 5, 2021
I felt like a got a good deal on the Kona Electric and they eventually matched the CarMax offer I got for my trade in which was $1800 more than they offered for it. A great, no pressure experience.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 1, 2021
I loved the customer service here. They were really nice.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 23, 2021
Shawn was excellent. I HATE buying cars but he made the process very relaxed, simple and professional. I knew that I would pay MSRP due to chip shortages and high demand but, nonetheless, it was a nice experience. The finance department, as well, was great.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 15, 2021
These guys were FANTASTIC! Even though they knew we were just beginning our search they were terrific to work with. Rick took the time to go over the car and its features and let us take a lengthy test drive. I would definitely recommend them if you are in the market for a Hyundai.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 24, 2021
Shawn, the CarPro contact, was unable to meet with me, yet I worked with another salesperson who was fantastic. Excellent service. Very happy customer.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 12, 2021
Very smooth transaction and Shawn was great to work with. Will be coming back for my next car here.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 5, 2021
Very smooth experience at Tustin Hyundai, TJ was extremely friendly, open and honest. Zero pressure, he took me out for test drives in 2 different models. Alas, I did not like the Hyundais I drove and told him I was also interested in a Mazda 6. He set me up with Larry at Tustin Mazda (another CarProUSA dealership) who was also fantastic and provided a smooth, pleasant car-buying experience. I didn't end up buying a car from either dealer only because it was getting late and I didn't want to rush such a major financial decision and had a 2 hour + drive home. I ended up finding a local dealership that price matched the CarProUSA offer and purchased there, but I wholeheartedly recommend either Tustin Mazda or Tustin Hyundai for any potential car shoppers. They are class acts all the way.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 27, 2021
Best car buying/leasing experience ever. Shawn was very pleasant, efficient, knowledgeable, and had all the pre arranged online forms up to date when I showed up. When I asked about more information on smart cruise and lane following, he offered to take me on a ride right away to demonstrate. This was a great informative ride, and then felt very comfortable in driving back through LA traffic back to home. BTY the 2021 Hyundai hybrid select Sonata is an amazing vehicle, as you said on air 2 weeks ago. The price, taking into effect the first quarter incentives from Hyundai and the lease buyout from a 36, 12K per year when I only had 21,500 miles when it should have been 30,000 was better than expected. Thank you to CarProUSA as well.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 20, 2021
Shawn was very busy, but he did a good job in getting us through the process expeditiously.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 15, 2021
The model/package we were looking to buy was unavailable at the dealership. But my wife also wanted to test drive the vehicle. Shawn let us test drive some of the other packages and went over his inventory and gave us a quick clinic on how to go about trying to find the model/package/features we were looking for.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 8, 2021
Fast, easy, and very accommodating. Shawn was very patient and understanding.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 24, 2021
I got excellent service. I would have bought the car, but it turned out to be too small for my needs. The sales person was superlative.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 3, 2021
Great experience! Shawn was extremely helpful. Everything went as smoothly as possible.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 30, 2021
This was by far my best car purchasing experience ever!!! I had visited a different Hyundai dealer prior to purchasing and almost went with another manufacturer. I am very happy that I tried the CarProUSA VIP Priority Pass.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 22, 2021
There was no stress on my end if the deal wouldn't have worked out. Shawn worked his magic to get me a great deal on my trade-in and even the color of the car I wanted. I would highly recommend this dealership to anyone who is in the market!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 4, 2021
My experience with Tustin Hyundai was "Amazing"...Shawn Brown responded to my internet inquiry within 5 minutes..I then made a quick appointment to test drive a new "Gorgeous" Sonata Sel Plus..No games or upselling...The price quoted before my appointment was honored...I was very impressed by Shawn's level of transparency, courtesy and professionalism..I also have to mention that before I left the dealership, Mr John Patterson, President Of Tustin Hyundai, came by to personally thank me for my business....Again, this was a Amazing "Car Pro USA" buying experience from start to finish................

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
December 29, 2020
I contacted Shawn with a bunch of "just beginning to look for a new car" questions. My current lease is not up until May, 2021 but I have started to look at options. I emailed Tustin Hyundai from the Car Pro Web site and Shawn emailed me back with all the answers same day. I will definitely visit Tustin Hyundai when I am ready to lease my new car.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
October 3, 2020
Went to Tustin Hyundai not expecting to lease a car. Staff was very friendly, even provided lunch. Shawn was extremely informative, helpful but never pushy. He went the extra mile, literally, to get me 3 different cars because I wasn't sure which color I wanted. When it came time for the numbers, he gave me such a Great deal, including a discount for having a VIP Priority Pass, I just couldn't pass it up. I Love my new Hyundai Elantra! Especially that I can remote start it and turn the air conditioning on. Thanks to Shawn, Tustin Hyundai and to Car Pro USA!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 29, 2020
Shawn Brown was very factual and great at communication.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 15, 2020
Shawn was very helpful and gave me a lot of insight and even did car search at other dealers, I appreciated his integrity and may still settle a purchase them.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 2, 2020
It truly was a fantastic experience, no back in forth negotiating with the price of the vehicle. All my needs for met and the entire staff were professional and very knowledgeable.
Response from CarProUSA
On behalf of CarProUSA and Tustin Hyundai, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Hyundai and please come visit us again soon!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 20, 2020
Dear Carpros,
Thank you for referring me to Tustin Hyundai. Shawn Brown reached out to me right away once I got my VIP Priority Pass and my wife and I went in to test drive the new 2020 Palisade. After the test drive, Shawn sat down with us and help us with our trade in as well as helped us get our payment to where it needed to be. I have bought dozens of cars during my life, and I can say this was one of the easiest and most pleasant experiences I have ever had purchasing a car. I am the type expecting a 15 round fight with a car dealer salesman, but not this time. Thank you Shawn for doing a great job and helping us with the new Limited Palisade. What a beautiful SUV.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 Palisade.Shawn and the team will be thrilled to hear your feedback!

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 8, 2020
It was interesting doing a vehicle deal during the Covid-19 pandemic. That said, I'm not sure that we received a 5-Star VIP experience. It was over an hour drive to the dealership, and we made arrangements to meet with Rick on a Sunday when the dealership was closed, as Rick said that he had access, except to do paperwork. He did have a keys to several potential cars, but not to the showroom, so no access to a bathroom or water. We did decide which model we wanted, and the color that we wanted, but it was not on their lot, so Rick said he would try to find one for us. It took a couple days to get it transported in to the dealership, and it took several requests to get the pricing on the new vehicle so that we could see the difference in added options. When we thought everything was finalized, we made an appointment to go back up to the dealership to complete the transaction. I had asked about the radio advertising that stated cars could be delivered and paperwork completed on delivery at our home, but was told that due to the reduced staff, that option was not available. So we took a train from our hometown to near the dealer so we wouldn't have to drive two vehicles home, and Rick picked us up at the train station. That went fairly well, except when we got into the finance office, the first contract printed did not have the VIP discount price, and then there was a fair amount of pressure to buy the fabric and paint protection package, and the extended Platinum warranty. We had asked to have a total amount (car, tax, fees, etc) before our purchase so that we knew our total investment would be and what fit into our budget. Lastly, because of the Covid-19 distancing, and Rick had other sales lined up (it was the last day of the month) we don't feel that we got a through, VIP experience explaining all the car features and controls. He did a few basics, and said that if we had questions, to contact him and he would talk us through them. We like the car, and can't wait to figure everything out.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 26, 2020
Very courteous but didn't think I was being offered the very best deal on 2020 Hyundai Tucson The offered deal was pretty good but not great, in my opinion

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 23, 2020
YET! We haven't bought the car YET. However, if/when we do buy, we will NOT be going elsewhere. Outstandingly positive experience.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 2, 2020
The dealer was friendly and answered all my questions thoroughly. His knowledge of the different styles was very helpful. We are still considering several brands so no decision has been made.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 21, 2020
Blake was very knowledgeable about the vehicle we were interested in.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
October 16, 2019
very nice
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai.Frank and the team will be thrilled to hear your feedback!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 23, 2019
Was an easy way of buying a car. No pressure, they couldn't have been nicer.
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Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 3, 2019
Shawn Brown was great, honest, and candid. He was very knowledgeable about cars, contracts, and all things cars. He seems to have been undermined by the next up management, and almost lost the sale when they tried to pull "a fast one" on me. I did not bite, but walked out. Shawn was sent to the parking lot to get me and they agreed to complete the deal at MY terms, which were very reasonable and previously agreed to during negotiations.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Tustin Hyundai with only the best there is to offer. Its so nice to hear that Shawn Brown helped to make your experience such a positive one. Enjoy your new vehicle!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 5, 2019
Shawn was able to give me a great price and get me on the road quickly. He was also able to find the color and configuration I wanted on short notice. I drove past a lot of inferior dealerships to go out of my way to visit Tustin, but it was worth it to end up with a car I want at a price I feel good about.
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Tustin Hyundai were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
July 29, 2019
Bill is a very good human.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 29, 2019
Jonathan and Frank are true professionals who were very courteous and patient with me and my wife.

We did not make a purchase at this dealership strictly because another place narrowly made a better financial offer. Regardless, I highly recommend Jonathan, Frank and Tustin Hyundai to anyone looking to buy a car in the Southern California area.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 27, 2019
I received excellent service from Kevin Rullan.
Response from CarProUSA
Hello Patty, Thank you for your comments regarding your recent visit and purchase with Tustin Hyundai. Kevin and the team over there are always fantastic. Congratulations on your new Hyundai, and we do appreciate you being a valued show listener. Kevin and the entire team at Tustin Hyundai thank you very much for your business!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 8, 2019
Very happy with total experience. I was given a fair price on my trade, great discount on my new Santa Fe, highly recommend Tustin Hyundai.
Response from CarProUSA
Hi Thomas, We're happy to hear of your comments regarding the recent purchase with Tustin Hyundai. They always do an excellent job there, and we're glad to see the results! Congratulations on your new Santa Fe, and we thank you for being a valued show listener and CarProUSA customer!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 22, 2018
I started looking for a Hyundai Kona at the last dealership I had purchased at. They were pleasant, but I just wasn't getting the deal I wanted. I tried a second dealer, but was lied to about what I was going to get. As a last resort, I went to the Car Pros website and was put in touch with Tustin Hyundai. I detailed what I was looking for and asked if they could help me. Frank Joubran answered my email and asked if I was leasing or buying? I stated that I wanted to buy, and stated what one of the previous dealers said they would do for my trade-in. Frank emailed me back saying he had the car I wanted, he would match the trade-in value, and would beat the price I had previously been quoted. I went the next day to the dealership. The car was ready, the price was great, and Frank treated my wife and I like we were long-time valued customers. An hour later, I was driving my new car home. There was no hassle, no lying, and just great customer service. As we were leaving, the president of the dealership, John Patterson, stopped by and introduced himself. I told him how happy we were with the deal and with the way Frank treated us. He gave me his card and said to contact him if we ever had a problem. I am a satisfied customer! I listen to the Car Pros show on KNX radio in Los Angeles. I can't listen to the whole show, but I really enjoy what I do catch. Car Pros is the only way to buy a car!
5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 5, 2021
I felt like a got a good deal on the Kona Electric and they eventually matched the CarMax offer I got for my trade in which was $1800 more than they offered for it. A great, no pressure experience.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 1, 2021
I loved the customer service here. They were really nice.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 23, 2021
Shawn was excellent. I HATE buying cars but he made the process very relaxed, simple and professional. I knew that I would pay MSRP due to chip shortages and high demand but, nonetheless, it was a nice experience. The finance department, as well, was great.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 15, 2021
These guys were FANTASTIC! Even though they knew we were just beginning our search they were terrific to work with. Rick took the time to go over the car and its features and let us take a lengthy test drive. I would definitely recommend them if you are in the market for a Hyundai.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 24, 2021
Shawn, the CarPro contact, was unable to meet with me, yet I worked with another salesperson who was fantastic. Excellent service. Very happy customer.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 12, 2021
Very smooth transaction and Shawn was great to work with. Will be coming back for my next car here.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 5, 2021
Very smooth experience at Tustin Hyundai, TJ was extremely friendly, open and honest. Zero pressure, he took me out for test drives in 2 different models. Alas, I did not like the Hyundais I drove and told him I was also interested in a Mazda 6. He set me up with Larry at Tustin Mazda (another CarProUSA dealership) who was also fantastic and provided a smooth, pleasant car-buying experience. I didn't end up buying a car from either dealer only because it was getting late and I didn't want to rush such a major financial decision and had a 2 hour + drive home. I ended up finding a local dealership that price matched the CarProUSA offer and purchased there, but I wholeheartedly recommend either Tustin Mazda or Tustin Hyundai for any potential car shoppers. They are class acts all the way.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 27, 2021
Best car buying/leasing experience ever. Shawn was very pleasant, efficient, knowledgeable, and had all the pre arranged online forms up to date when I showed up. When I asked about more information on smart cruise and lane following, he offered to take me on a ride right away to demonstrate. This was a great informative ride, and then felt very comfortable in driving back through LA traffic back to home. BTY the 2021 Hyundai hybrid select Sonata is an amazing vehicle, as you said on air 2 weeks ago. The price, taking into effect the first quarter incentives from Hyundai and the lease buyout from a 36, 12K per year when I only had 21,500 miles when it should have been 30,000 was better than expected. Thank you to CarProUSA as well.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 20, 2021
Shawn was very busy, but he did a good job in getting us through the process expeditiously.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 15, 2021
The model/package we were looking to buy was unavailable at the dealership. But my wife also wanted to test drive the vehicle. Shawn let us test drive some of the other packages and went over his inventory and gave us a quick clinic on how to go about trying to find the model/package/features we were looking for.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 8, 2021
Fast, easy, and very accommodating. Shawn was very patient and understanding.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 24, 2021
I got excellent service. I would have bought the car, but it turned out to be too small for my needs. The sales person was superlative.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 3, 2021
Great experience! Shawn was extremely helpful. Everything went as smoothly as possible.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 30, 2021
This was by far my best car purchasing experience ever!!! I had visited a different Hyundai dealer prior to purchasing and almost went with another manufacturer. I am very happy that I tried the CarProUSA VIP Priority Pass.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 22, 2021
There was no stress on my end if the deal wouldn't have worked out. Shawn worked his magic to get me a great deal on my trade-in and even the color of the car I wanted. I would highly recommend this dealership to anyone who is in the market!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 4, 2021
My experience with Tustin Hyundai was "Amazing"...Shawn Brown responded to my internet inquiry within 5 minutes..I then made a quick appointment to test drive a new "Gorgeous" Sonata Sel Plus..No games or upselling...The price quoted before my appointment was honored...I was very impressed by Shawn's level of transparency, courtesy and professionalism..I also have to mention that before I left the dealership, Mr John Patterson, President Of Tustin Hyundai, came by to personally thank me for my business....Again, this was a Amazing "Car Pro USA" buying experience from start to finish................

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
December 29, 2020
I contacted Shawn with a bunch of "just beginning to look for a new car" questions. My current lease is not up until May, 2021 but I have started to look at options. I emailed Tustin Hyundai from the Car Pro Web site and Shawn emailed me back with all the answers same day. I will definitely visit Tustin Hyundai when I am ready to lease my new car.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
October 3, 2020
Went to Tustin Hyundai not expecting to lease a car. Staff was very friendly, even provided lunch. Shawn was extremely informative, helpful but never pushy. He went the extra mile, literally, to get me 3 different cars because I wasn't sure which color I wanted. When it came time for the numbers, he gave me such a Great deal, including a discount for having a VIP Priority Pass, I just couldn't pass it up. I Love my new Hyundai Elantra! Especially that I can remote start it and turn the air conditioning on. Thanks to Shawn, Tustin Hyundai and to Car Pro USA!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 29, 2020
Shawn Brown was very factual and great at communication.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 15, 2020
Shawn was very helpful and gave me a lot of insight and even did car search at other dealers, I appreciated his integrity and may still settle a purchase them.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 2, 2020
It truly was a fantastic experience, no back in forth negotiating with the price of the vehicle. All my needs for met and the entire staff were professional and very knowledgeable.
Response from CarProUSA
On behalf of CarProUSA and Tustin Hyundai, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Hyundai and please come visit us again soon!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 20, 2020
Dear Carpros,
Thank you for referring me to Tustin Hyundai. Shawn Brown reached out to me right away once I got my VIP Priority Pass and my wife and I went in to test drive the new 2020 Palisade. After the test drive, Shawn sat down with us and help us with our trade in as well as helped us get our payment to where it needed to be. I have bought dozens of cars during my life, and I can say this was one of the easiest and most pleasant experiences I have ever had purchasing a car. I am the type expecting a 15 round fight with a car dealer salesman, but not this time. Thank you Shawn for doing a great job and helping us with the new Limited Palisade. What a beautiful SUV.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 Palisade.Shawn and the team will be thrilled to hear your feedback!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 26, 2020
Very courteous but didn't think I was being offered the very best deal on 2020 Hyundai Tucson The offered deal was pretty good but not great, in my opinion

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 23, 2020
YET! We haven't bought the car YET. However, if/when we do buy, we will NOT be going elsewhere. Outstandingly positive experience.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 2, 2020
The dealer was friendly and answered all my questions thoroughly. His knowledge of the different styles was very helpful. We are still considering several brands so no decision has been made.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
October 16, 2019
very nice
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai.Frank and the team will be thrilled to hear your feedback!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 23, 2019
Was an easy way of buying a car. No pressure, they couldn't have been nicer.
.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 5, 2019
Shawn was able to give me a great price and get me on the road quickly. He was also able to find the color and configuration I wanted on short notice. I drove past a lot of inferior dealerships to go out of my way to visit Tustin, but it was worth it to end up with a car I want at a price I feel good about.
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Tustin Hyundai were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
July 29, 2019
Bill is a very good human.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 29, 2019
Jonathan and Frank are true professionals who were very courteous and patient with me and my wife.

We did not make a purchase at this dealership strictly because another place narrowly made a better financial offer. Regardless, I highly recommend Jonathan, Frank and Tustin Hyundai to anyone looking to buy a car in the Southern California area.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 27, 2019
I received excellent service from Kevin Rullan.
Response from CarProUSA
Hello Patty, Thank you for your comments regarding your recent visit and purchase with Tustin Hyundai. Kevin and the team over there are always fantastic. Congratulations on your new Hyundai, and we do appreciate you being a valued show listener. Kevin and the entire team at Tustin Hyundai thank you very much for your business!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 8, 2019
Very happy with total experience. I was given a fair price on my trade, great discount on my new Santa Fe, highly recommend Tustin Hyundai.
Response from CarProUSA
Hi Thomas, We're happy to hear of your comments regarding the recent purchase with Tustin Hyundai. They always do an excellent job there, and we're glad to see the results! Congratulations on your new Santa Fe, and we thank you for being a valued show listener and CarProUSA customer!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 22, 2018
I started looking for a Hyundai Kona at the last dealership I had purchased at. They were pleasant, but I just wasn't getting the deal I wanted. I tried a second dealer, but was lied to about what I was going to get. As a last resort, I went to the Car Pros website and was put in touch with Tustin Hyundai. I detailed what I was looking for and asked if they could help me. Frank Joubran answered my email and asked if I was leasing or buying? I stated that I wanted to buy, and stated what one of the previous dealers said they would do for my trade-in. Frank emailed me back saying he had the car I wanted, he would match the trade-in value, and would beat the price I had previously been quoted. I went the next day to the dealership. The car was ready, the price was great, and Frank treated my wife and I like we were long-time valued customers. An hour later, I was driving my new car home. There was no hassle, no lying, and just great customer service. As we were leaving, the president of the dealership, John Patterson, stopped by and introduced himself. I told him how happy we were with the deal and with the way Frank treated us. He gave me his card and said to contact him if we ever had a problem. I am a satisfied customer! I listen to the Car Pros show on KNX radio in Los Angeles. I can't listen to the whole show, but I really enjoy what I do catch. Car Pros is the only way to buy a car!

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 8, 2020
It was interesting doing a vehicle deal during the Covid-19 pandemic. That said, I'm not sure that we received a 5-Star VIP experience. It was over an hour drive to the dealership, and we made arrangements to meet with Rick on a Sunday when the dealership was closed, as Rick said that he had access, except to do paperwork. He did have a keys to several potential cars, but not to the showroom, so no access to a bathroom or water. We did decide which model we wanted, and the color that we wanted, but it was not on their lot, so Rick said he would try to find one for us. It took a couple days to get it transported in to the dealership, and it took several requests to get the pricing on the new vehicle so that we could see the difference in added options. When we thought everything was finalized, we made an appointment to go back up to the dealership to complete the transaction. I had asked about the radio advertising that stated cars could be delivered and paperwork completed on delivery at our home, but was told that due to the reduced staff, that option was not available. So we took a train from our hometown to near the dealer so we wouldn't have to drive two vehicles home, and Rick picked us up at the train station. That went fairly well, except when we got into the finance office, the first contract printed did not have the VIP discount price, and then there was a fair amount of pressure to buy the fabric and paint protection package, and the extended Platinum warranty. We had asked to have a total amount (car, tax, fees, etc) before our purchase so that we knew our total investment would be and what fit into our budget. Lastly, because of the Covid-19 distancing, and Rick had other sales lined up (it was the last day of the month) we don't feel that we got a through, VIP experience explaining all the car features and controls. He did a few basics, and said that if we had questions, to contact him and he would talk us through them. We like the car, and can't wait to figure everything out.

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 21, 2020
Blake was very knowledgeable about the vehicle we were interested in.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 3, 2019
Shawn Brown was great, honest, and candid. He was very knowledgeable about cars, contracts, and all things cars. He seems to have been undermined by the next up management, and almost lost the sale when they tried to pull "a fast one" on me. I did not bite, but walked out. Shawn was sent to the parking lot to get me and they agreed to complete the deal at MY terms, which were very reasonable and previously agreed to during negotiations.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Tustin Hyundai with only the best there is to offer. Its so nice to hear that Shawn Brown helped to make your experience such a positive one. Enjoy your new vehicle!
4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 8, 2020
It was interesting doing a vehicle deal during the Covid-19 pandemic. That said, I'm not sure that we received a 5-Star VIP experience. It was over an hour drive to the dealership, and we made arrangements to meet with Rick on a Sunday when the dealership was closed, as Rick said that he had access, except to do paperwork. He did have a keys to several potential cars, but not to the showroom, so no access to a bathroom or water. We did decide which model we wanted, and the color that we wanted, but it was not on their lot, so Rick said he would try to find one for us. It took a couple days to get it transported in to the dealership, and it took several requests to get the pricing on the new vehicle so that we could see the difference in added options. When we thought everything was finalized, we made an appointment to go back up to the dealership to complete the transaction. I had asked about the radio advertising that stated cars could be delivered and paperwork completed on delivery at our home, but was told that due to the reduced staff, that option was not available. So we took a train from our hometown to near the dealer so we wouldn't have to drive two vehicles home, and Rick picked us up at the train station. That went fairly well, except when we got into the finance office, the first contract printed did not have the VIP discount price, and then there was a fair amount of pressure to buy the fabric and paint protection package, and the extended Platinum warranty. We had asked to have a total amount (car, tax, fees, etc) before our purchase so that we knew our total investment would be and what fit into our budget. Lastly, because of the Covid-19 distancing, and Rick had other sales lined up (it was the last day of the month) we don't feel that we got a through, VIP experience explaining all the car features and controls. He did a few basics, and said that if we had questions, to contact him and he would talk us through them. We like the car, and can't wait to figure everything out.

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 21, 2020
Blake was very knowledgeable about the vehicle we were interested in.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

4 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 3, 2019
Shawn Brown was great, honest, and candid. He was very knowledgeable about cars, contracts, and all things cars. He seems to have been undermined by the next up management, and almost lost the sale when they tried to pull "a fast one" on me. I did not bite, but walked out. Shawn was sent to the parking lot to get me and they agreed to complete the deal at MY terms, which were very reasonable and previously agreed to during negotiations.
Response from CarProUSA
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Tustin Hyundai with only the best there is to offer. Its so nice to hear that Shawn Brown helped to make your experience such a positive one. Enjoy your new vehicle!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 5, 2021
I felt like a got a good deal on the Kona Electric and they eventually matched the CarMax offer I got for my trade in which was $1800 more than they offered for it. A great, no pressure experience.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 1, 2021
I loved the customer service here. They were really nice.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 23, 2021
Shawn was excellent. I HATE buying cars but he made the process very relaxed, simple and professional. I knew that I would pay MSRP due to chip shortages and high demand but, nonetheless, it was a nice experience. The finance department, as well, was great.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
May 15, 2021
These guys were FANTASTIC! Even though they knew we were just beginning our search they were terrific to work with. Rick took the time to go over the car and its features and let us take a lengthy test drive. I would definitely recommend them if you are in the market for a Hyundai.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 24, 2021
Shawn, the CarPro contact, was unable to meet with me, yet I worked with another salesperson who was fantastic. Excellent service. Very happy customer.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 12, 2021
Very smooth transaction and Shawn was great to work with. Will be coming back for my next car here.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 5, 2021
Very smooth experience at Tustin Hyundai, TJ was extremely friendly, open and honest. Zero pressure, he took me out for test drives in 2 different models. Alas, I did not like the Hyundais I drove and told him I was also interested in a Mazda 6. He set me up with Larry at Tustin Mazda (another CarProUSA dealership) who was also fantastic and provided a smooth, pleasant car-buying experience. I didn't end up buying a car from either dealer only because it was getting late and I didn't want to rush such a major financial decision and had a 2 hour + drive home. I ended up finding a local dealership that price matched the CarProUSA offer and purchased there, but I wholeheartedly recommend either Tustin Mazda or Tustin Hyundai for any potential car shoppers. They are class acts all the way.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 27, 2021
Best car buying/leasing experience ever. Shawn was very pleasant, efficient, knowledgeable, and had all the pre arranged online forms up to date when I showed up. When I asked about more information on smart cruise and lane following, he offered to take me on a ride right away to demonstrate. This was a great informative ride, and then felt very comfortable in driving back through LA traffic back to home. BTY the 2021 Hyundai hybrid select Sonata is an amazing vehicle, as you said on air 2 weeks ago. The price, taking into effect the first quarter incentives from Hyundai and the lease buyout from a 36, 12K per year when I only had 21,500 miles when it should have been 30,000 was better than expected. Thank you to CarProUSA as well.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 20, 2021
Shawn was very busy, but he did a good job in getting us through the process expeditiously.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 15, 2021
The model/package we were looking to buy was unavailable at the dealership. But my wife also wanted to test drive the vehicle. Shawn let us test drive some of the other packages and went over his inventory and gave us a quick clinic on how to go about trying to find the model/package/features we were looking for.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 8, 2021
Fast, easy, and very accommodating. Shawn was very patient and understanding.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 24, 2021
I got excellent service. I would have bought the car, but it turned out to be too small for my needs. The sales person was superlative.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 3, 2021
Great experience! Shawn was extremely helpful. Everything went as smoothly as possible.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 30, 2021
This was by far my best car purchasing experience ever!!! I had visited a different Hyundai dealer prior to purchasing and almost went with another manufacturer. I am very happy that I tried the CarProUSA VIP Priority Pass.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 22, 2021
There was no stress on my end if the deal wouldn't have worked out. Shawn worked his magic to get me a great deal on my trade-in and even the color of the car I wanted. I would highly recommend this dealership to anyone who is in the market!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
January 4, 2021
My experience with Tustin Hyundai was "Amazing"...Shawn Brown responded to my internet inquiry within 5 minutes..I then made a quick appointment to test drive a new "Gorgeous" Sonata Sel Plus..No games or upselling...The price quoted before my appointment was honored...I was very impressed by Shawn's level of transparency, courtesy and professionalism..I also have to mention that before I left the dealership, Mr John Patterson, President Of Tustin Hyundai, came by to personally thank me for my business....Again, this was a Amazing "Car Pro USA" buying experience from start to finish................

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
December 29, 2020
I contacted Shawn with a bunch of "just beginning to look for a new car" questions. My current lease is not up until May, 2021 but I have started to look at options. I emailed Tustin Hyundai from the Car Pro Web site and Shawn emailed me back with all the answers same day. I will definitely visit Tustin Hyundai when I am ready to lease my new car.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
October 3, 2020
Went to Tustin Hyundai not expecting to lease a car. Staff was very friendly, even provided lunch. Shawn was extremely informative, helpful but never pushy. He went the extra mile, literally, to get me 3 different cars because I wasn't sure which color I wanted. When it came time for the numbers, he gave me such a Great deal, including a discount for having a VIP Priority Pass, I just couldn't pass it up. I Love my new Hyundai Elantra! Especially that I can remote start it and turn the air conditioning on. Thanks to Shawn, Tustin Hyundai and to Car Pro USA!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 29, 2020
Shawn Brown was very factual and great at communication.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 15, 2020
Shawn was very helpful and gave me a lot of insight and even did car search at other dealers, I appreciated his integrity and may still settle a purchase them.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 2, 2020
It truly was a fantastic experience, no back in forth negotiating with the price of the vehicle. All my needs for met and the entire staff were professional and very knowledgeable.
Response from CarProUSA
On behalf of CarProUSA and Tustin Hyundai, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Hyundai and please come visit us again soon!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
June 20, 2020
Dear Carpros,
Thank you for referring me to Tustin Hyundai. Shawn Brown reached out to me right away once I got my VIP Priority Pass and my wife and I went in to test drive the new 2020 Palisade. After the test drive, Shawn sat down with us and help us with our trade in as well as helped us get our payment to where it needed to be. I have bought dozens of cars during my life, and I can say this was one of the easiest and most pleasant experiences I have ever had purchasing a car. I am the type expecting a 15 round fight with a car dealer salesman, but not this time. Thank you Shawn for doing a great job and helping us with the new Limited Palisade. What a beautiful SUV.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 Palisade.Shawn and the team will be thrilled to hear your feedback!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 26, 2020
Very courteous but didn't think I was being offered the very best deal on 2020 Hyundai Tucson The offered deal was pretty good but not great, in my opinion

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
April 23, 2020
YET! We haven't bought the car YET. However, if/when we do buy, we will NOT be going elsewhere. Outstandingly positive experience.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 2, 2020
The dealer was friendly and answered all my questions thoroughly. His knowledge of the different styles was very helpful. We are still considering several brands so no decision has been made.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
October 16, 2019
very nice
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai.Frank and the team will be thrilled to hear your feedback!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 23, 2019
Was an easy way of buying a car. No pressure, they couldn't have been nicer.
.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
August 5, 2019
Shawn was able to give me a great price and get me on the road quickly. He was also able to find the color and configuration I wanted on short notice. I drove past a lot of inferior dealerships to go out of my way to visit Tustin, but it was worth it to end up with a car I want at a price I feel good about.
Response from CarProUSA
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Tustin Hyundai were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
July 29, 2019
Bill is a very good human.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
March 29, 2019
Jonathan and Frank are true professionals who were very courteous and patient with me and my wife.

We did not make a purchase at this dealership strictly because another place narrowly made a better financial offer. Regardless, I highly recommend Jonathan, Frank and Tustin Hyundai to anyone looking to buy a car in the Southern California area.

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 27, 2019
I received excellent service from Kevin Rullan.
Response from CarProUSA
Hello Patty, Thank you for your comments regarding your recent visit and purchase with Tustin Hyundai. Kevin and the team over there are always fantastic. Congratulations on your new Hyundai, and we do appreciate you being a valued show listener. Kevin and the entire team at Tustin Hyundai thank you very much for your business!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
February 8, 2019
Very happy with total experience. I was given a fair price on my trade, great discount on my new Santa Fe, highly recommend Tustin Hyundai.
Response from CarProUSA
Hi Thomas, We're happy to hear of your comments regarding the recent purchase with Tustin Hyundai. They always do an excellent job there, and we're glad to see the results! Congratulations on your new Santa Fe, and we thank you for being a valued show listener and CarProUSA customer!

5 Tustin Hyundai //fs3.ebait.biz/c4RpU5aF/imagesx028x227.jpg 16 Auto Center Dr. Tustin, CA 92782 714-386-7176
September 22, 2018
I started looking for a Hyundai Kona at the last dealership I had purchased at. They were pleasant, but I just wasn't getting the deal I wanted. I tried a second dealer, but was lied to about what I was going to get. As a last resort, I went to the Car Pros website and was put in touch with Tustin Hyundai. I detailed what I was looking for and asked if they could help me. Frank Joubran answered my email and asked if I was leasing or buying? I stated that I wanted to buy, and stated what one of the previous dealers said they would do for my trade-in. Frank emailed me back saying he had the car I wanted, he would match the trade-in value, and would beat the price I had previously been quoted. I went the next day to the dealership. The car was ready, the price was great, and Frank treated my wife and I like we were long-time valued customers. An hour later, I was driving my new car home. There was no hassle, no lying, and just great customer service. As we were leaving, the president of the dealership, John Patterson, stopped by and introduced himself. I told him how happy we were with the deal and with the way Frank treated us. He gave me his card and said to contact him if we ever had a problem. I am a satisfied customer! I listen to the Car Pros show on KNX radio in Los Angeles. I can't listen to the whole show, but I really enjoy what I do catch. Car Pros is the only way to buy a car!