Elk Grove Ford

DEALER RATING
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Elk Grove Ford CarProUSA Specialist
Rachel Wood
CarProUSA Specialist
Call or Text:
Elk Grove Ford
9645 Auto Center Drive
Elk Grove, CA
95757

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At CarProUSA we connect you directly to Rachel Wood, a CarProUSA certified specialist, at Elk Grove Ford. Rachel Wood is available to answer all your questions, help you find the right vehicle and financing option and provide you an exceptional, priority experience.

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
September 21, 2019
I live in Reno, NV and was looking for a newer used Ford Escape. Although we were not able to put something together at the time, Rachel is awesome to work with. She was very attentive in answering my questions and getting back to me quickly.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 24, 2019
She called me and I shared that I am seeking a Certified Used Ford Explorer 2017 or newer for my wife soon. I shared that we plan to buy around Halloween. She said she would hold off slightly to look for one, but that she would in mid to late September start looking and was certain she can find a nice one certified for my wife. I really appreciated her quick callback and commitment to follow up when the time is right. She left me feeling confident in the plan. She made it very easy and we will buy the car from Rachel I am sure.

Scott
Elk Grove, CA
Response from CarProUSA
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Elk Grove Ford were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 21, 2019
My wife and daughter went to look at cars for my daughter. As they promise there was no pressure at all Looked at several cars, did a couple test drives and picked out a used Focus. They delivered the car to us the next day. We are over an hour drive from their showroom.
Response from CarProUSA
Thanks for making the trip all the way to Elk Grove Ford for your purchase of your new Ford Focus! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business, thank you again!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 15, 2019
I haven't visited the dealership yet regarding this inquiry. I've just been coordinating via email at this time. I have purchased from Elk Grove Ford in the past. Rachel and their sale team have been fantastic.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Please come back and let us know how your visit went!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 2, 2019
So very different than all my experiences in car buying. I had been in contact with Rachel for several weeks until I was prepared to define what I wanted. She provided me window stickers of various trucks honing in on the features I wanted. At our first appointment she had a truck waiting for us to examine to see if that was meeting out requirements. Within an hour we test drove the truck, went over all the features and was presented with the price. We wanted ad different color...she excuse herself for a moment, came back and said the exact truck we wanted could be there in one day. We closed the deal and have never been more pleased. Elk Grove Ford is all you have claimed of it and the people are terrific.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new truck! Rachel and the team will be thrilled to hear your feedback!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 2, 2019
Elk Grove Ford didn't have the 2019 Raptor I wanted, but before I left the dealership, Tony showed me a copy of a different Raptor window sticker and asked if that vehicle met my requirements. It did (a trade from another dealership). E.G. Ford delivered the vehicle to my home the very next day along with all the documentation. Three days later I received a copy of all the documents I had signed. How could anyone ask for more?!! One more note: There are at least six other Ford dealerships closer than Elk Grove Ford, but none of the other six are CarPro dealers.
Response from CarProUSA
On behalf of CarProUSA and Elk Grove Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience!. Enjoy your new Raptor and please come visit us again soon!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
July 16, 2019
Great help all the way around.
I will be back to Elk Grove Ford to purchase at least one truck in the next year.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
June 30, 2019
Five out of Five Stars! Can I give a Dealer Rating of 6 out of 5 Stars? With my CarPro VIP Priority Pass I contacted Rachel Wood about the specific 2019 F-150 I wanted. Within minutes, she called to say she located the pickup I was looking for and offered us a great price right off the bat. We live up in Chico (about 110 miles north of Elk Grove) and couldn't get down to Elk Grove until the following week. Although Rachel said she was going to be on vacation, she would have one of her staff help us out when we were ready. Johnnie Perkins, their leasing manager, had the truck cleaned and ready for us to test drive, answered all of our questions, and knew the F-150 inside out. Their finance director, David Ramirez, was also great to work with. We got an awesome pickup and had the most pleasant no pressure experience of buying a car that we ever had.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new vehicle. Rachel and the team will be thrilled to hear your feedback!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
June 24, 2019
I love Rachel Wood. She works hard to find what you are looking for.. She is awesome!!
Response from CarProUSA
On behalf of CarProUSA and Elk Grove Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Rachel Wood. Please come visit CarProUSA and Elk Grove Ford again soon!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
May 2, 2019
My second time to purchase a new Ford from this dealer using CarPro. My positive experience seven years ago, and Jerry's continuous positive feedback about Rachel Wood brought me back. I had an appointment with another CarPro dealer (Mazda of Elk Grove) to look at a Miata. Rachel was again mentioned on the show a couple weeks ago, so I thought, let's see what they got. I contacted Elk Grove Ford through CarPro and received an email in about an hour from Rachel. I picked out two 2019 EcoBoost Mustangs from their inventory. Both were waiting for me when I arrived for my appointment last Saturday. Tony Ho was the first to help me, and got me in my first choice within 3 minutes of my arrival for a test drive. I knew right away this was my car. Upon arriving back at the dealership, Rachel was right there to greet me. I absolutely loved both Tony and Rachel. Their attention to make me feel special never stopped. I drove away in about three hours after arriving (would have been sooner, but I had to wait 45 minutes for finance guy to get ready for me). Got CarPro pricing and more rebates than were on the website for this beautiful Pony. My first car, 40 years ago, was a 64 1/2 Mustang. Thrilled and in love that I am now driving a 2019. Thanks, Jerry for your personal advice through email, and to Rachel and Tony at Elk Grove Ford. I am sure the Miata would be fun, and that Mazda of Elk Grove would have treated me well. I cancelled my appointment with Mazda and love my Mustang.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
April 18, 2019
Rachael went above and beyond to make an otherwise not so happy "lemon" exchange, happen! Was able to find a way to put my daughter into another car while still waiting for the refund from the first transaction. Completely recommend them.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
April 9, 2019
It was truly a pleasure working with Rachel. She listened to what we wanted in a truck. We were originally looking at Certified Pre owned but she was able to meet our needs with a new truck. She had 2018's that she needed to clear from her inventory and priced it so it was doable for us. We would definitely purchase a Ford car from her again!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 25, 2019
Red carpet all the way!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 7, 2019
Unfortunately, it was necessary to postpone my meeting with Rachel Ford. That being said, she was extremely gracious in contacting me and offering to do whatever to make it convenient for us to buy a vehicle from Elk Grove Ford. She is the greatest!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 6, 2019
Having contacted seven dealerships, Rachel Wood was the utmost professional and pleasure to do business with. She is a phenomenal representative of the automobile industry.
Response from CarProUSA
Hello Gary, Thank you for your wonderful feedback! We will pass this along to Rachel's manager. Enjoy your new ride. Kara Grupe E: kara@carprousa.com CarProUSA This e-mail is confidential and may be privileged. Use or disclosure of it by anyone other than a designated addressee is unauthorized. If you are not the intended recipient, any use, dissemination, distribution or reproduction is prohibited. If you are not the intended recipient, please delete this e-mail from the computer on which you received it and notify the sender immediately.

4 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
February 28, 2019
I haven't visited Elk Grove Ford yet because I haven't had time to visit due to my work schedule. I have had several conversations via email with Rachel Wood. I will present my VIP Priority Pass when I visit the dealership in the very near future. I will rate this dealership after I purchase a vehicle from Elk Grove Ford.
Response from CarProUSA
Hello Del, We do value your feedback regarding your experience so far with Elk Grove Ford. Rachel is always great to work with, and we know that she and her team will take excellent care of you when you arrive. We do thank you for being a valued show listener, and Rachel and the team at Elk Grove Ford do thank you for this opportunity to earn your business!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
September 18, 2018
My experience was excellent! Both Rachel and Johnny made making my selection and Lease a pleasant experience!
5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
September 21, 2019
I live in Reno, NV and was looking for a newer used Ford Escape. Although we were not able to put something together at the time, Rachel is awesome to work with. She was very attentive in answering my questions and getting back to me quickly.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 24, 2019
She called me and I shared that I am seeking a Certified Used Ford Explorer 2017 or newer for my wife soon. I shared that we plan to buy around Halloween. She said she would hold off slightly to look for one, but that she would in mid to late September start looking and was certain she can find a nice one certified for my wife. I really appreciated her quick callback and commitment to follow up when the time is right. She left me feeling confident in the plan. She made it very easy and we will buy the car from Rachel I am sure.

Scott
Elk Grove, CA
Response from CarProUSA
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Elk Grove Ford were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 21, 2019
My wife and daughter went to look at cars for my daughter. As they promise there was no pressure at all Looked at several cars, did a couple test drives and picked out a used Focus. They delivered the car to us the next day. We are over an hour drive from their showroom.
Response from CarProUSA
Thanks for making the trip all the way to Elk Grove Ford for your purchase of your new Ford Focus! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business, thank you again!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 15, 2019
I haven't visited the dealership yet regarding this inquiry. I've just been coordinating via email at this time. I have purchased from Elk Grove Ford in the past. Rachel and their sale team have been fantastic.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Please come back and let us know how your visit went!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 2, 2019
So very different than all my experiences in car buying. I had been in contact with Rachel for several weeks until I was prepared to define what I wanted. She provided me window stickers of various trucks honing in on the features I wanted. At our first appointment she had a truck waiting for us to examine to see if that was meeting out requirements. Within an hour we test drove the truck, went over all the features and was presented with the price. We wanted ad different color...she excuse herself for a moment, came back and said the exact truck we wanted could be there in one day. We closed the deal and have never been more pleased. Elk Grove Ford is all you have claimed of it and the people are terrific.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new truck! Rachel and the team will be thrilled to hear your feedback!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 2, 2019
Elk Grove Ford didn't have the 2019 Raptor I wanted, but before I left the dealership, Tony showed me a copy of a different Raptor window sticker and asked if that vehicle met my requirements. It did (a trade from another dealership). E.G. Ford delivered the vehicle to my home the very next day along with all the documentation. Three days later I received a copy of all the documents I had signed. How could anyone ask for more?!! One more note: There are at least six other Ford dealerships closer than Elk Grove Ford, but none of the other six are CarPro dealers.
Response from CarProUSA
On behalf of CarProUSA and Elk Grove Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience!. Enjoy your new Raptor and please come visit us again soon!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
July 16, 2019
Great help all the way around.
I will be back to Elk Grove Ford to purchase at least one truck in the next year.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
June 30, 2019
Five out of Five Stars! Can I give a Dealer Rating of 6 out of 5 Stars? With my CarPro VIP Priority Pass I contacted Rachel Wood about the specific 2019 F-150 I wanted. Within minutes, she called to say she located the pickup I was looking for and offered us a great price right off the bat. We live up in Chico (about 110 miles north of Elk Grove) and couldn't get down to Elk Grove until the following week. Although Rachel said she was going to be on vacation, she would have one of her staff help us out when we were ready. Johnnie Perkins, their leasing manager, had the truck cleaned and ready for us to test drive, answered all of our questions, and knew the F-150 inside out. Their finance director, David Ramirez, was also great to work with. We got an awesome pickup and had the most pleasant no pressure experience of buying a car that we ever had.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new vehicle. Rachel and the team will be thrilled to hear your feedback!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
June 24, 2019
I love Rachel Wood. She works hard to find what you are looking for.. She is awesome!!
Response from CarProUSA
On behalf of CarProUSA and Elk Grove Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Rachel Wood. Please come visit CarProUSA and Elk Grove Ford again soon!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
May 2, 2019
My second time to purchase a new Ford from this dealer using CarPro. My positive experience seven years ago, and Jerry's continuous positive feedback about Rachel Wood brought me back. I had an appointment with another CarPro dealer (Mazda of Elk Grove) to look at a Miata. Rachel was again mentioned on the show a couple weeks ago, so I thought, let's see what they got. I contacted Elk Grove Ford through CarPro and received an email in about an hour from Rachel. I picked out two 2019 EcoBoost Mustangs from their inventory. Both were waiting for me when I arrived for my appointment last Saturday. Tony Ho was the first to help me, and got me in my first choice within 3 minutes of my arrival for a test drive. I knew right away this was my car. Upon arriving back at the dealership, Rachel was right there to greet me. I absolutely loved both Tony and Rachel. Their attention to make me feel special never stopped. I drove away in about three hours after arriving (would have been sooner, but I had to wait 45 minutes for finance guy to get ready for me). Got CarPro pricing and more rebates than were on the website for this beautiful Pony. My first car, 40 years ago, was a 64 1/2 Mustang. Thrilled and in love that I am now driving a 2019. Thanks, Jerry for your personal advice through email, and to Rachel and Tony at Elk Grove Ford. I am sure the Miata would be fun, and that Mazda of Elk Grove would have treated me well. I cancelled my appointment with Mazda and love my Mustang.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
April 18, 2019
Rachael went above and beyond to make an otherwise not so happy "lemon" exchange, happen! Was able to find a way to put my daughter into another car while still waiting for the refund from the first transaction. Completely recommend them.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
April 9, 2019
It was truly a pleasure working with Rachel. She listened to what we wanted in a truck. We were originally looking at Certified Pre owned but she was able to meet our needs with a new truck. She had 2018's that she needed to clear from her inventory and priced it so it was doable for us. We would definitely purchase a Ford car from her again!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 25, 2019
Red carpet all the way!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 7, 2019
Unfortunately, it was necessary to postpone my meeting with Rachel Ford. That being said, she was extremely gracious in contacting me and offering to do whatever to make it convenient for us to buy a vehicle from Elk Grove Ford. She is the greatest!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 6, 2019
Having contacted seven dealerships, Rachel Wood was the utmost professional and pleasure to do business with. She is a phenomenal representative of the automobile industry.
Response from CarProUSA
Hello Gary, Thank you for your wonderful feedback! We will pass this along to Rachel's manager. Enjoy your new ride. Kara Grupe E: kara@carprousa.com CarProUSA This e-mail is confidential and may be privileged. Use or disclosure of it by anyone other than a designated addressee is unauthorized. If you are not the intended recipient, any use, dissemination, distribution or reproduction is prohibited. If you are not the intended recipient, please delete this e-mail from the computer on which you received it and notify the sender immediately.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
September 18, 2018
My experience was excellent! Both Rachel and Johnny made making my selection and Lease a pleasant experience!

4 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
February 28, 2019
I haven't visited Elk Grove Ford yet because I haven't had time to visit due to my work schedule. I have had several conversations via email with Rachel Wood. I will present my VIP Priority Pass when I visit the dealership in the very near future. I will rate this dealership after I purchase a vehicle from Elk Grove Ford.
Response from CarProUSA
Hello Del, We do value your feedback regarding your experience so far with Elk Grove Ford. Rachel is always great to work with, and we know that she and her team will take excellent care of you when you arrive. We do thank you for being a valued show listener, and Rachel and the team at Elk Grove Ford do thank you for this opportunity to earn your business!
4 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
February 28, 2019
I haven't visited Elk Grove Ford yet because I haven't had time to visit due to my work schedule. I have had several conversations via email with Rachel Wood. I will present my VIP Priority Pass when I visit the dealership in the very near future. I will rate this dealership after I purchase a vehicle from Elk Grove Ford.
Response from CarProUSA
Hello Del, We do value your feedback regarding your experience so far with Elk Grove Ford. Rachel is always great to work with, and we know that she and her team will take excellent care of you when you arrive. We do thank you for being a valued show listener, and Rachel and the team at Elk Grove Ford do thank you for this opportunity to earn your business!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
September 21, 2019
I live in Reno, NV and was looking for a newer used Ford Escape. Although we were not able to put something together at the time, Rachel is awesome to work with. She was very attentive in answering my questions and getting back to me quickly.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 24, 2019
She called me and I shared that I am seeking a Certified Used Ford Explorer 2017 or newer for my wife soon. I shared that we plan to buy around Halloween. She said she would hold off slightly to look for one, but that she would in mid to late September start looking and was certain she can find a nice one certified for my wife. I really appreciated her quick callback and commitment to follow up when the time is right. She left me feeling confident in the plan. She made it very easy and we will buy the car from Rachel I am sure.

Scott
Elk Grove, CA
Response from CarProUSA
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Elk Grove Ford were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 21, 2019
My wife and daughter went to look at cars for my daughter. As they promise there was no pressure at all Looked at several cars, did a couple test drives and picked out a used Focus. They delivered the car to us the next day. We are over an hour drive from their showroom.
Response from CarProUSA
Thanks for making the trip all the way to Elk Grove Ford for your purchase of your new Ford Focus! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business, thank you again!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 15, 2019
I haven't visited the dealership yet regarding this inquiry. I've just been coordinating via email at this time. I have purchased from Elk Grove Ford in the past. Rachel and their sale team have been fantastic.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Please come back and let us know how your visit went!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 2, 2019
So very different than all my experiences in car buying. I had been in contact with Rachel for several weeks until I was prepared to define what I wanted. She provided me window stickers of various trucks honing in on the features I wanted. At our first appointment she had a truck waiting for us to examine to see if that was meeting out requirements. Within an hour we test drove the truck, went over all the features and was presented with the price. We wanted ad different color...she excuse herself for a moment, came back and said the exact truck we wanted could be there in one day. We closed the deal and have never been more pleased. Elk Grove Ford is all you have claimed of it and the people are terrific.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new truck! Rachel and the team will be thrilled to hear your feedback!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
August 2, 2019
Elk Grove Ford didn't have the 2019 Raptor I wanted, but before I left the dealership, Tony showed me a copy of a different Raptor window sticker and asked if that vehicle met my requirements. It did (a trade from another dealership). E.G. Ford delivered the vehicle to my home the very next day along with all the documentation. Three days later I received a copy of all the documents I had signed. How could anyone ask for more?!! One more note: There are at least six other Ford dealerships closer than Elk Grove Ford, but none of the other six are CarPro dealers.
Response from CarProUSA
On behalf of CarProUSA and Elk Grove Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience!. Enjoy your new Raptor and please come visit us again soon!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
July 16, 2019
Great help all the way around.
I will be back to Elk Grove Ford to purchase at least one truck in the next year.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
June 30, 2019
Five out of Five Stars! Can I give a Dealer Rating of 6 out of 5 Stars? With my CarPro VIP Priority Pass I contacted Rachel Wood about the specific 2019 F-150 I wanted. Within minutes, she called to say she located the pickup I was looking for and offered us a great price right off the bat. We live up in Chico (about 110 miles north of Elk Grove) and couldn't get down to Elk Grove until the following week. Although Rachel said she was going to be on vacation, she would have one of her staff help us out when we were ready. Johnnie Perkins, their leasing manager, had the truck cleaned and ready for us to test drive, answered all of our questions, and knew the F-150 inside out. Their finance director, David Ramirez, was also great to work with. We got an awesome pickup and had the most pleasant no pressure experience of buying a car that we ever had.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and Elk Grove Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new vehicle. Rachel and the team will be thrilled to hear your feedback!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
June 24, 2019
I love Rachel Wood. She works hard to find what you are looking for.. She is awesome!!
Response from CarProUSA
On behalf of CarProUSA and Elk Grove Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Rachel Wood. Please come visit CarProUSA and Elk Grove Ford again soon!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
May 2, 2019
My second time to purchase a new Ford from this dealer using CarPro. My positive experience seven years ago, and Jerry's continuous positive feedback about Rachel Wood brought me back. I had an appointment with another CarPro dealer (Mazda of Elk Grove) to look at a Miata. Rachel was again mentioned on the show a couple weeks ago, so I thought, let's see what they got. I contacted Elk Grove Ford through CarPro and received an email in about an hour from Rachel. I picked out two 2019 EcoBoost Mustangs from their inventory. Both were waiting for me when I arrived for my appointment last Saturday. Tony Ho was the first to help me, and got me in my first choice within 3 minutes of my arrival for a test drive. I knew right away this was my car. Upon arriving back at the dealership, Rachel was right there to greet me. I absolutely loved both Tony and Rachel. Their attention to make me feel special never stopped. I drove away in about three hours after arriving (would have been sooner, but I had to wait 45 minutes for finance guy to get ready for me). Got CarPro pricing and more rebates than were on the website for this beautiful Pony. My first car, 40 years ago, was a 64 1/2 Mustang. Thrilled and in love that I am now driving a 2019. Thanks, Jerry for your personal advice through email, and to Rachel and Tony at Elk Grove Ford. I am sure the Miata would be fun, and that Mazda of Elk Grove would have treated me well. I cancelled my appointment with Mazda and love my Mustang.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
April 18, 2019
Rachael went above and beyond to make an otherwise not so happy "lemon" exchange, happen! Was able to find a way to put my daughter into another car while still waiting for the refund from the first transaction. Completely recommend them.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
April 9, 2019
It was truly a pleasure working with Rachel. She listened to what we wanted in a truck. We were originally looking at Certified Pre owned but she was able to meet our needs with a new truck. She had 2018's that she needed to clear from her inventory and priced it so it was doable for us. We would definitely purchase a Ford car from her again!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 25, 2019
Red carpet all the way!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 7, 2019
Unfortunately, it was necessary to postpone my meeting with Rachel Ford. That being said, she was extremely gracious in contacting me and offering to do whatever to make it convenient for us to buy a vehicle from Elk Grove Ford. She is the greatest!

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
March 6, 2019
Having contacted seven dealerships, Rachel Wood was the utmost professional and pleasure to do business with. She is a phenomenal representative of the automobile industry.
Response from CarProUSA
Hello Gary, Thank you for your wonderful feedback! We will pass this along to Rachel's manager. Enjoy your new ride. Kara Grupe E: kara@carprousa.com CarProUSA This e-mail is confidential and may be privileged. Use or disclosure of it by anyone other than a designated addressee is unauthorized. If you are not the intended recipient, any use, dissemination, distribution or reproduction is prohibited. If you are not the intended recipient, please delete this e-mail from the computer on which you received it and notify the sender immediately.

5 Elk Grove Ford //fs2.ebait.biz/c4RpU5aF/elk.png 9645 Auto Center Drive Elk Grove, CA 95757 719-793-8789
September 18, 2018
My experience was excellent! Both Rachel and Johnny made making my selection and Lease a pleasant experience!