McCombs Ford West

DEALER RATING
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McCombs Ford West CarProUSA Specialist
Henry Finley
General Manager
McCombs Ford West
7111 NW Loop 410
San Antonio, TX
78238

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too.


5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 6, 2019
Excellent, fast, courteous service. Bought the F-150 and drove it home that day. Waiting to hear when they can schedule me in for a spray on bed liner. Hope this part of the experience receives an excellent rating, also.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 21, 2019
My wife and I arrived at the dealership on Monday morning. Mr. Tabrizy was waiting outside the door for us. Three hours later we drove away a new Ranger. They gave us $18,000.00 for our 2015 Toyota Tacoma with 77,000 miles on it. Everybody with whom we interacted treated us like royalty. We even had a nice visit with Henry Finley. There is nothing that could have been done to make us more pleased.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and McCombs Ford West. We wish you safe travels in your new Ranger and look forward to seeing you again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 9, 2019
Very easy transaction. Treated with respect.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
June 20, 2019
There was a lack of transparency on the deal and I felt the the deal and financing was based on a car full of options. The car I received did not have those options. I sent an email to Henry Finley detailing my concerns and he said he would look into it. I have not heard back from him.
Response from CarProUSA
We apologize for your negative experience with McCombs Ford West. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 9, 2019
Would not give me my keys when could not make a deal

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 25, 2019
Majd was so friendly and extremely knowledgeable about the F-150. My wife and I recently retired and plan on a lot of traveling in our airstream. Majd made sure we got the truck that best suited our needs. We feel we got the best truck at the best price with a lot of freebies thrown in. Majd was very patient explaining all the electronic gizmos and accessories and emphasized that we could call anytime with questions.

4 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 16, 2019
Had to haggle with salesman a lot. He was very professional and polite, though. He started the price out high, but did come down after several trips to the manager. That is what I did not expect. Thought with the VIP certificate I would be able to bypass all the typical car salesman crap and go to best price. Took about 6 hours to do the deal and drive off with the used vehicle. I thought it would have been more streamlined and quick. Everyone, including the finance guy, was very polite and professional.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
February 8, 2019
JD made the process of buying a new vehicle easy and well worth my time. I had only planned to test drive the truck with plans to buy in a few months. I left that night in a new truck that far exceeded my expectations. Good price, fair trade and excellent service. I will absolutely recommend JD and McCombs Ford West to all.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 15, 2018
Overall we had a great experience. The only complaint was that it took longer than expected to prep our vehicle for delivery. From the time we closed the deal and went to financing to the time we were given the keys was about an hour and a half. Other than that, the deal went quickly and without haggling. The salesman was great to work with and very knowledgeable. Everyone we interacted with at the dealership was very friendly as well.
5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 6, 2019
Excellent, fast, courteous service. Bought the F-150 and drove it home that day. Waiting to hear when they can schedule me in for a spray on bed liner. Hope this part of the experience receives an excellent rating, also.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 21, 2019
My wife and I arrived at the dealership on Monday morning. Mr. Tabrizy was waiting outside the door for us. Three hours later we drove away a new Ranger. They gave us $18,000.00 for our 2015 Toyota Tacoma with 77,000 miles on it. Everybody with whom we interacted treated us like royalty. We even had a nice visit with Henry Finley. There is nothing that could have been done to make us more pleased.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and McCombs Ford West. We wish you safe travels in your new Ranger and look forward to seeing you again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 9, 2019
Very easy transaction. Treated with respect.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 25, 2019
Majd was so friendly and extremely knowledgeable about the F-150. My wife and I recently retired and plan on a lot of traveling in our airstream. Majd made sure we got the truck that best suited our needs. We feel we got the best truck at the best price with a lot of freebies thrown in. Majd was very patient explaining all the electronic gizmos and accessories and emphasized that we could call anytime with questions.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
February 8, 2019
JD made the process of buying a new vehicle easy and well worth my time. I had only planned to test drive the truck with plans to buy in a few months. I left that night in a new truck that far exceeded my expectations. Good price, fair trade and excellent service. I will absolutely recommend JD and McCombs Ford West to all.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 15, 2018
Overall we had a great experience. The only complaint was that it took longer than expected to prep our vehicle for delivery. From the time we closed the deal and went to financing to the time we were given the keys was about an hour and a half. Other than that, the deal went quickly and without haggling. The salesman was great to work with and very knowledgeable. Everyone we interacted with at the dealership was very friendly as well.

4 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 16, 2019
Had to haggle with salesman a lot. He was very professional and polite, though. He started the price out high, but did come down after several trips to the manager. That is what I did not expect. Thought with the VIP certificate I would be able to bypass all the typical car salesman crap and go to best price. Took about 6 hours to do the deal and drive off with the used vehicle. I thought it would have been more streamlined and quick. Everyone, including the finance guy, was very polite and professional.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
June 20, 2019
There was a lack of transparency on the deal and I felt the the deal and financing was based on a car full of options. The car I received did not have those options. I sent an email to Henry Finley detailing my concerns and he said he would look into it. I have not heard back from him.
Response from CarProUSA
We apologize for your negative experience with McCombs Ford West. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 9, 2019
Would not give me my keys when could not make a deal
2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
June 20, 2019
There was a lack of transparency on the deal and I felt the the deal and financing was based on a car full of options. The car I received did not have those options. I sent an email to Henry Finley detailing my concerns and he said he would look into it. I have not heard back from him.
Response from CarProUSA
We apologize for your negative experience with McCombs Ford West. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 9, 2019
Would not give me my keys when could not make a deal

4 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 16, 2019
Had to haggle with salesman a lot. He was very professional and polite, though. He started the price out high, but did come down after several trips to the manager. That is what I did not expect. Thought with the VIP certificate I would be able to bypass all the typical car salesman crap and go to best price. Took about 6 hours to do the deal and drive off with the used vehicle. I thought it would have been more streamlined and quick. Everyone, including the finance guy, was very polite and professional.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 6, 2019
Excellent, fast, courteous service. Bought the F-150 and drove it home that day. Waiting to hear when they can schedule me in for a spray on bed liner. Hope this part of the experience receives an excellent rating, also.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 21, 2019
My wife and I arrived at the dealership on Monday morning. Mr. Tabrizy was waiting outside the door for us. Three hours later we drove away a new Ranger. They gave us $18,000.00 for our 2015 Toyota Tacoma with 77,000 miles on it. Everybody with whom we interacted treated us like royalty. We even had a nice visit with Henry Finley. There is nothing that could have been done to make us more pleased.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and McCombs Ford West. We wish you safe travels in your new Ranger and look forward to seeing you again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 9, 2019
Very easy transaction. Treated with respect.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 25, 2019
Majd was so friendly and extremely knowledgeable about the F-150. My wife and I recently retired and plan on a lot of traveling in our airstream. Majd made sure we got the truck that best suited our needs. We feel we got the best truck at the best price with a lot of freebies thrown in. Majd was very patient explaining all the electronic gizmos and accessories and emphasized that we could call anytime with questions.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
February 8, 2019
JD made the process of buying a new vehicle easy and well worth my time. I had only planned to test drive the truck with plans to buy in a few months. I left that night in a new truck that far exceeded my expectations. Good price, fair trade and excellent service. I will absolutely recommend JD and McCombs Ford West to all.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 15, 2018
Overall we had a great experience. The only complaint was that it took longer than expected to prep our vehicle for delivery. From the time we closed the deal and went to financing to the time we were given the keys was about an hour and a half. Other than that, the deal went quickly and without haggling. The salesman was great to work with and very knowledgeable. Everyone we interacted with at the dealership was very friendly as well.