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McCombs Ford West

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McCombs Ford West CarProUSA Specialist
Henry Finley
General Manager
McCombs Ford West
7111 NW Loop 410
San Antonio, TX
78238

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Dealer Rating

Below you can learn more about this dealer by reading other customers' ratings and feedback. If you have connected with this dealer we would like to hear about your experience too. Please fill out these two fields and we will send you an e-mail with a link that you can use to submit a dealer review!


5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
May 2, 2020
I spoke with Henry initially over the phone before going to the dealership. Due to my urgency, he assigned Jason Manko to meet with me. I was in a rush to get somewhere else, so my visit was very short. Jason made sure everything was taken care of. We finished the entire transaction via phone calls and texting over the next couple of days. I arrived on Thursday afternoon to pick up the F150 that I had selected. Overall it was one of the best experiences I have ever had at a dealership. I would highly recommend McCombs Ford West to any family members and friends.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Henry, Jason and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
May 2, 2020
Had a great experience a McCombs Ford West. JD was professional and answered all my questions along the way.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Henry, JDs and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 30, 2020
Had a fantastic meeting at the dealership. Was shown a vehicle that was extremely close to the specs I had supplied earlier. Was impressed with the no-nonsense approach of the sales team and was given a complete walk-around of a vehicle prior to the test drive. When we returned to the showroom, there was no pressure to purchase the vehicle and we discussed several options based on the spec sheet I had. He searched the nation and could not find exactly what I wanted but offered several possible solutions. Majd was not too keen on ordering a vehicle due to the uncertainty of the COVID-19 circumstance and what the future may bring however, he was competitive on the price I had in mind but we could just not bridge the gap between us. Utimately I did not purchase a vehicle but when I do, I will give Mr. Finley and his staff first shot should my needs change. Thanks again to the Car Pro Show for making this one of the most informative and low pressure experiences I have ever had at a dealership.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Henry and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 4, 2020
Because of COVID we did everything over the phone. Henry called us immediately and personally went on the lot and sent us pictures from the vehicle that most fit my wife's equipment desires. Henry offered us a very fair deal and a good price on our trade-in. Unfortunately, we couldn't quite reach our payment limit, but will definitely look at McCombs Ford West again.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 21, 2020
Have not visited MFW yet due to a family emergency but JD promptly called me after I signed up on website. We stay in touch and I hope to visit soon for test drive. We previously purchased a vehicle there and fully expect our next vehicle will come from there
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
January 6, 2020
Excellent efforts to reach me by phone and email. My plans changed and did not visit dealership
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
December 26, 2019
Brandon was excellent to work with.
Response from CarProUSA
On behalf of CarProUSA and McCombs Ford West, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Brandon. Please come visit us again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
December 5, 2019
It took a little work but I feel I got a fair deal on the purchased vehicle and my trade-in. Everyone was helpful and JD did a good job of answering all of our questions.
Response from CarProUSA
On behalf of CarProUSA and McCombs Ford West, I would like to thank you for sharing this great review! Please come visit us again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
November 6, 2019
JD was fantastic. He promptly responded to my inquiry within an hour, made an appointment for me to see the vehicle, and allowed me to take it with me for the afternoon while I made my decision. The staff went out of their way to make my car buying experience great. I'll return to the same dealership the next time I need a vehicle.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
October 24, 2019
Friendly and knowledgeable
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Henry and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 6, 2019
Excellent, fast, courteous service. Bought the F-150 and drove it home that day. Waiting to hear when they can schedule me in for a spray on bed liner. Hope this part of the experience receives an excellent rating, also.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 21, 2019
My wife and I arrived at the dealership on Monday morning. Mr. Tabrizy was waiting outside the door for us. Three hours later we drove away a new Ranger. They gave us $18,000.00 for our 2015 Toyota Tacoma with 77,000 miles on it. Everybody with whom we interacted treated us like royalty. We even had a nice visit with Henry Finley. There is nothing that could have been done to make us more pleased.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and McCombs Ford West. We wish you safe travels in your new Ranger and look forward to seeing you again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 9, 2019
Very easy transaction. Treated with respect.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
June 20, 2019
There was a lack of transparency on the deal and I felt the the deal and financing was based on a car full of options. The car I received did not have those options. I sent an email to Henry Finley detailing my concerns and he said he would look into it. I have not heard back from him.
Response from CarProUSA
We apologize for your negative experience with McCombs Ford West. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 9, 2019
Would not give me my keys when could not make a deal

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 25, 2019
Majd was so friendly and extremely knowledgeable about the F-150. My wife and I recently retired and plan on a lot of traveling in our airstream. Majd made sure we got the truck that best suited our needs. We feel we got the best truck at the best price with a lot of freebies thrown in. Majd was very patient explaining all the electronic gizmos and accessories and emphasized that we could call anytime with questions.

4 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 16, 2019
Had to haggle with salesman a lot. He was very professional and polite, though. He started the price out high, but did come down after several trips to the manager. That is what I did not expect. Thought with the VIP certificate I would be able to bypass all the typical car salesman crap and go to best price. Took about 6 hours to do the deal and drive off with the used vehicle. I thought it would have been more streamlined and quick. Everyone, including the finance guy, was very polite and professional.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
February 8, 2019
JD made the process of buying a new vehicle easy and well worth my time. I had only planned to test drive the truck with plans to buy in a few months. I left that night in a new truck that far exceeded my expectations. Good price, fair trade and excellent service. I will absolutely recommend JD and McCombs Ford West to all.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 15, 2018
Overall we had a great experience. The only complaint was that it took longer than expected to prep our vehicle for delivery. From the time we closed the deal and went to financing to the time we were given the keys was about an hour and a half. Other than that, the deal went quickly and without haggling. The salesman was great to work with and very knowledgeable. Everyone we interacted with at the dealership was very friendly as well.
5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
May 2, 2020
I spoke with Henry initially over the phone before going to the dealership. Due to my urgency, he assigned Jason Manko to meet with me. I was in a rush to get somewhere else, so my visit was very short. Jason made sure everything was taken care of. We finished the entire transaction via phone calls and texting over the next couple of days. I arrived on Thursday afternoon to pick up the F150 that I had selected. Overall it was one of the best experiences I have ever had at a dealership. I would highly recommend McCombs Ford West to any family members and friends.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Henry, Jason and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
May 2, 2020
Had a great experience a McCombs Ford West. JD was professional and answered all my questions along the way.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Henry, JDs and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 30, 2020
Had a fantastic meeting at the dealership. Was shown a vehicle that was extremely close to the specs I had supplied earlier. Was impressed with the no-nonsense approach of the sales team and was given a complete walk-around of a vehicle prior to the test drive. When we returned to the showroom, there was no pressure to purchase the vehicle and we discussed several options based on the spec sheet I had. He searched the nation and could not find exactly what I wanted but offered several possible solutions. Majd was not too keen on ordering a vehicle due to the uncertainty of the COVID-19 circumstance and what the future may bring however, he was competitive on the price I had in mind but we could just not bridge the gap between us. Utimately I did not purchase a vehicle but when I do, I will give Mr. Finley and his staff first shot should my needs change. Thanks again to the Car Pro Show for making this one of the most informative and low pressure experiences I have ever had at a dealership.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Henry and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 4, 2020
Because of COVID we did everything over the phone. Henry called us immediately and personally went on the lot and sent us pictures from the vehicle that most fit my wife's equipment desires. Henry offered us a very fair deal and a good price on our trade-in. Unfortunately, we couldn't quite reach our payment limit, but will definitely look at McCombs Ford West again.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 21, 2020
Have not visited MFW yet due to a family emergency but JD promptly called me after I signed up on website. We stay in touch and I hope to visit soon for test drive. We previously purchased a vehicle there and fully expect our next vehicle will come from there
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
January 6, 2020
Excellent efforts to reach me by phone and email. My plans changed and did not visit dealership
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
December 26, 2019
Brandon was excellent to work with.
Response from CarProUSA
On behalf of CarProUSA and McCombs Ford West, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Brandon. Please come visit us again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
December 5, 2019
It took a little work but I feel I got a fair deal on the purchased vehicle and my trade-in. Everyone was helpful and JD did a good job of answering all of our questions.
Response from CarProUSA
On behalf of CarProUSA and McCombs Ford West, I would like to thank you for sharing this great review! Please come visit us again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
November 6, 2019
JD was fantastic. He promptly responded to my inquiry within an hour, made an appointment for me to see the vehicle, and allowed me to take it with me for the afternoon while I made my decision. The staff went out of their way to make my car buying experience great. I'll return to the same dealership the next time I need a vehicle.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
October 24, 2019
Friendly and knowledgeable
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Henry and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 6, 2019
Excellent, fast, courteous service. Bought the F-150 and drove it home that day. Waiting to hear when they can schedule me in for a spray on bed liner. Hope this part of the experience receives an excellent rating, also.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 21, 2019
My wife and I arrived at the dealership on Monday morning. Mr. Tabrizy was waiting outside the door for us. Three hours later we drove away a new Ranger. They gave us $18,000.00 for our 2015 Toyota Tacoma with 77,000 miles on it. Everybody with whom we interacted treated us like royalty. We even had a nice visit with Henry Finley. There is nothing that could have been done to make us more pleased.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and McCombs Ford West. We wish you safe travels in your new Ranger and look forward to seeing you again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 9, 2019
Very easy transaction. Treated with respect.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 25, 2019
Majd was so friendly and extremely knowledgeable about the F-150. My wife and I recently retired and plan on a lot of traveling in our airstream. Majd made sure we got the truck that best suited our needs. We feel we got the best truck at the best price with a lot of freebies thrown in. Majd was very patient explaining all the electronic gizmos and accessories and emphasized that we could call anytime with questions.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
February 8, 2019
JD made the process of buying a new vehicle easy and well worth my time. I had only planned to test drive the truck with plans to buy in a few months. I left that night in a new truck that far exceeded my expectations. Good price, fair trade and excellent service. I will absolutely recommend JD and McCombs Ford West to all.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 15, 2018
Overall we had a great experience. The only complaint was that it took longer than expected to prep our vehicle for delivery. From the time we closed the deal and went to financing to the time we were given the keys was about an hour and a half. Other than that, the deal went quickly and without haggling. The salesman was great to work with and very knowledgeable. Everyone we interacted with at the dealership was very friendly as well.

4 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 16, 2019
Had to haggle with salesman a lot. He was very professional and polite, though. He started the price out high, but did come down after several trips to the manager. That is what I did not expect. Thought with the VIP certificate I would be able to bypass all the typical car salesman crap and go to best price. Took about 6 hours to do the deal and drive off with the used vehicle. I thought it would have been more streamlined and quick. Everyone, including the finance guy, was very polite and professional.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
June 20, 2019
There was a lack of transparency on the deal and I felt the the deal and financing was based on a car full of options. The car I received did not have those options. I sent an email to Henry Finley detailing my concerns and he said he would look into it. I have not heard back from him.
Response from CarProUSA
We apologize for your negative experience with McCombs Ford West. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 9, 2019
Would not give me my keys when could not make a deal
2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
June 20, 2019
There was a lack of transparency on the deal and I felt the the deal and financing was based on a car full of options. The car I received did not have those options. I sent an email to Henry Finley detailing my concerns and he said he would look into it. I have not heard back from him.
Response from CarProUSA
We apologize for your negative experience with McCombs Ford West. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is better.

2 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 9, 2019
Would not give me my keys when could not make a deal

4 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 16, 2019
Had to haggle with salesman a lot. He was very professional and polite, though. He started the price out high, but did come down after several trips to the manager. That is what I did not expect. Thought with the VIP certificate I would be able to bypass all the typical car salesman crap and go to best price. Took about 6 hours to do the deal and drive off with the used vehicle. I thought it would have been more streamlined and quick. Everyone, including the finance guy, was very polite and professional.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
May 2, 2020
I spoke with Henry initially over the phone before going to the dealership. Due to my urgency, he assigned Jason Manko to meet with me. I was in a rush to get somewhere else, so my visit was very short. Jason made sure everything was taken care of. We finished the entire transaction via phone calls and texting over the next couple of days. I arrived on Thursday afternoon to pick up the F150 that I had selected. Overall it was one of the best experiences I have ever had at a dealership. I would highly recommend McCombs Ford West to any family members and friends.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Henry, Jason and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
May 2, 2020
Had a great experience a McCombs Ford West. JD was professional and answered all my questions along the way.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Henry, JDs and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 30, 2020
Had a fantastic meeting at the dealership. Was shown a vehicle that was extremely close to the specs I had supplied earlier. Was impressed with the no-nonsense approach of the sales team and was given a complete walk-around of a vehicle prior to the test drive. When we returned to the showroom, there was no pressure to purchase the vehicle and we discussed several options based on the spec sheet I had. He searched the nation and could not find exactly what I wanted but offered several possible solutions. Majd was not too keen on ordering a vehicle due to the uncertainty of the COVID-19 circumstance and what the future may bring however, he was competitive on the price I had in mind but we could just not bridge the gap between us. Utimately I did not purchase a vehicle but when I do, I will give Mr. Finley and his staff first shot should my needs change. Thanks again to the Car Pro Show for making this one of the most informative and low pressure experiences I have ever had at a dealership.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Henry and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
April 4, 2020
Because of COVID we did everything over the phone. Henry called us immediately and personally went on the lot and sent us pictures from the vehicle that most fit my wife's equipment desires. Henry offered us a very fair deal and a good price on our trade-in. Unfortunately, we couldn't quite reach our payment limit, but will definitely look at McCombs Ford West again.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 21, 2020
Have not visited MFW yet due to a family emergency but JD promptly called me after I signed up on website. We stay in touch and I hope to visit soon for test drive. We previously purchased a vehicle there and fully expect our next vehicle will come from there
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
January 6, 2020
Excellent efforts to reach me by phone and email. My plans changed and did not visit dealership
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
December 26, 2019
Brandon was excellent to work with.
Response from CarProUSA
On behalf of CarProUSA and McCombs Ford West, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Brandon. Please come visit us again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
December 5, 2019
It took a little work but I feel I got a fair deal on the purchased vehicle and my trade-in. Everyone was helpful and JD did a good job of answering all of our questions.
Response from CarProUSA
On behalf of CarProUSA and McCombs Ford West, I would like to thank you for sharing this great review! Please come visit us again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
November 6, 2019
JD was fantastic. He promptly responded to my inquiry within an hour, made an appointment for me to see the vehicle, and allowed me to take it with me for the afternoon while I made my decision. The staff went out of their way to make my car buying experience great. I'll return to the same dealership the next time I need a vehicle.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
October 24, 2019
Friendly and knowledgeable
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Henry and the team will be thrilled to hear your feedback!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 6, 2019
Excellent, fast, courteous service. Bought the F-150 and drove it home that day. Waiting to hear when they can schedule me in for a spray on bed liner. Hope this part of the experience receives an excellent rating, also.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 21, 2019
My wife and I arrived at the dealership on Monday morning. Mr. Tabrizy was waiting outside the door for us. Three hours later we drove away a new Ranger. They gave us $18,000.00 for our 2015 Toyota Tacoma with 77,000 miles on it. Everybody with whom we interacted treated us like royalty. We even had a nice visit with Henry Finley. There is nothing that could have been done to make us more pleased.
Response from CarProUSA
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and McCombs Ford West. We wish you safe travels in your new Ranger and look forward to seeing you again soon!

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
August 9, 2019
Very easy transaction. Treated with respect.
Response from CarProUSA
Thank you so much for sharing your experience with CarProUSA and McCombs Ford West. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
March 25, 2019
Majd was so friendly and extremely knowledgeable about the F-150. My wife and I recently retired and plan on a lot of traveling in our airstream. Majd made sure we got the truck that best suited our needs. We feel we got the best truck at the best price with a lot of freebies thrown in. Majd was very patient explaining all the electronic gizmos and accessories and emphasized that we could call anytime with questions.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
February 8, 2019
JD made the process of buying a new vehicle easy and well worth my time. I had only planned to test drive the truck with plans to buy in a few months. I left that night in a new truck that far exceeded my expectations. Good price, fair trade and excellent service. I will absolutely recommend JD and McCombs Ford West to all.

5 McCombs Ford West //fs2.ebait.biz/c4RpU5aF/mccombs-ford-west-carprousa.png 7111 NW Loop 410 San Antonio, TX 78238 210-801-9397
September 15, 2018
Overall we had a great experience. The only complaint was that it took longer than expected to prep our vehicle for delivery. From the time we closed the deal and went to financing to the time we were given the keys was about an hour and a half. Other than that, the deal went quickly and without haggling. The salesman was great to work with and very knowledgeable. Everyone we interacted with at the dealership was very friendly as well.