Dealership Refunds Customer in Pennies and $1 Bills

refundA car dealership in Florida was ordered to pay a refund to a woman who had repeated problems with her transmission. How they paid her has that woman fuming.
According to WTLV in Jacksonville, Irena Mujakovic bought the 2003 Saab in January from Holiday Motors in Jacksonville. She said the vehicle developed transmission problems.
“The message popped up, saying gearbox malfunction,” she told WLTV.
She took it to the dealership, where they fixed it and sold her a warranty, but then it happened again.
She paid $300 the first time. The second time, she says they asked her to pay $400. So Mujakovic filed a complaint with the Department of Motor Vehicles, and after an investigation, the dealer was told to give her a refund.
When Mujakovic says she went to get her refund, she was given two bags of pennies and some dollar bills.
“There were some one-dollar bills, but mostly pennies — like two full bags,” she said.
The dealer said the warranty didn’t cover labor and he failed to write that in, and that was her loophole. He said he was just paying her the money he was ordered to.
“I am doing what the DMV asked me to do,” said owner Ed Di Miranda. “It is legal tender.”
Di Miranda says it’s about $85 in coins and the rest of the refund in dollar bills.


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