Andrew Gilmore is an experienced auto industry professional at Audi Sugar Land in Sugar Land, TX. He became a Certified CarPro Friend in 2018.
Andrew Gilmore is an experienced auto industry professional at Audi Sugar Land in Sugar Land, TX. He became a Certified CarPro Friend in 2018.
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Hear From Our Customers
Average Rating
Laurie Sterling1/31/24
Repeat Customer
5.00 star rating
Chris Wilson and Gerardo Mesa were wonderful to work with. I initially reached out to Chris regarding a particular car and that car was waiting for me when I came to test drive. That car is now in my garage and I couldn't be more pleased. Great communication throughout the entire process. Highly recommend .
Chris Wilson and Gerardo Mesa were wonderful to work with. I initially reached out to Chris regarding a particular car and that car was waiting for me when I came to test drive. That car is now in my garage and I couldn't be more pleased. Great
Audi Q5
Christopher Stephens6/17/21
5 star rating
Enjoyed the dealership. Clean and cool.
Enjoyed the dealership. Clean and cool.
Brian Curtis4/20/21
5 star rating
Diego was outstanding! Over the course of a few weeks, we narrowed down our vehicle options to an Audi and another automaker. The cars were very comparable. Diego was very patient with us, and answered all of our questions without any pressure. Finally, it came down to getting a great deal on the Q7 and knowing that we also had a wonderful, customer-focused dealership backing us up. We highly recommend Audi of Sugar Land, and of course Diego.
Diego was outstanding! Over the course of a few weeks, we narrowed down our vehicle options to an Audi and another automaker. The cars were very comparable. Diego was very patient with us, and answered all of our questions without any pressure.
Valarie Sikes1/5/21
5 star rating
We have purchased cars in the past from Sewell dealerships, so certainly expected the wonderful experience we received this time. Diego contacted us promptly upon submitting our Priority Pass online. Told him what we were looking for and made an appointment for later in the day. Upon arrival, he showed us three vehicles with different trims, pointed out the differences in the new model redesign. Also pointed us to a certified pre-owned with very low mileage, and we ended up purchasing that one since it had all the options we were looking for. Diego and Chris(Finance) explained all of the various coverage options available and presented information to us to help with decision. No hard sell at all on those items. Financing was very quick and at a very competitive rate.
We have purchased cars in the past from Sewell dealerships, so certainly expected the wonderful experience we received this time. Diego contacted us promptly upon submitting our Priority Pass online. Told him what we were looking for and made an
Steve Marut12/3/20
5 star rating
Great experience! We were looking at compact luxury SUVs from several different manufacturers. After looking at the first two vehicles, I called in to the Car Pro show to ask Jerry for his thoughts on other SUVs to consider. Jerry suggested we take a look at the Audi Q5 and the Q3 and recommended Sewell Audi of Sugar Land (TX) - giving this dealership very high praise. At the dealership, Chris Wilson and Blake Best welcomed us, let us take multiple test drives with both the Q3 and the Q5. We eventually chose the Q5 Premium Plus and we love it. The team at Audi Sugar Land gave us a great Car Pro price to help us get the monthly lease payment into our target range. Would definitely recommend Sewell Audi Sugar Land to one and all!
Great experience! We were looking at compact luxury SUVs from several different manufacturers. After looking at the first two vehicles, I called in to the Car Pro show to ask Jerry for his thoughts on other SUVs to consider. Jerry suggested we take
Daymeian Limbrick5/12/19
5 star rating
Very fast and friendly.
Very fast and friendly.
David Scott3/26/19
3 star rating
Did not go quite as seamlessly as I expected, and could be partly my fault. I will explain. Shortly after receiving the car pro certificate I received a call from the dealership. I did not pay much attention to the name of the caller, but assumed it was the dealership contact and was the result of my contacting you. We set up a time for la test drive, and when I arrived I looked again at the certificate for the name of my contact. Chris . However Robert met me at the door and said he had the car ready for me to test drive. I assumed I had been handed off to another salesman (well that happens, no problem). <br>After the test drive I set down with Robert to work out a deal. . A second individual presented me an offer sheet allowing me $17,500 for my trade in and the internet price for their car, difference of 29,500 , advised me that he could only sell my car for $22,500. I advised that I would pay max $25,000 difference, we settled at $25,500 difference and I bought the A8L. The following week they had my trade advertised at $27,500 The car was gone in about one week. <br>After signing the papers, I was handed the keys and left. Later. as I attempted to sort through all of the electronic wizardry, I thought it would have been nice if someone could have taken the time to brief me on at least some of the features of the car. <br>I want to make it clear however that all of the personnel were polite professional and there was no pressure put on me to buy. However I did expect something different. A couple of years ago we used car pro contact at West Side Lexus to buy my wife's car. the guy was fantastic, could not do enough for us and that was my expectation from Sewel. <br>Love the A8L, <br>
Did not go quite as seamlessly as I expected, and could be partly my fault. I will explain. Shortly after receiving the car pro certificate I received a call from the dealership. I did not pay much attention to the name of the caller, but assumed it
Thank you for bringing this to my attention. I apologize, I was not aware that David was coming in. My process is to reach out to Car Pro customers via the phone or email before the make it to the dealership. In regards to the trade in, from my records it looks as if the trade in vehicle is still for sale at our dealership and we have taken the vehicle through the certification process that does add significant expense but also value for the customer.<br><br>I will have our techno...
Richard Auld5/15/23
Repeat Customer
5.00 star rating
Received an email response shortly after requesting my VIP pass. Andrew turned me over to Marc Chambers to handle my deal and he was excellent. He was a true professional who gave us the best deal possible for our new Audi. Never felt pushed and had a great experience.
Received an email response shortly after requesting my VIP pass. Andrew turned me over to Marc Chambers to handle my deal and he was excellent. He was a true professional who gave us the best deal possible for our new Audi. Never felt pushed and had
Audi A4
Betty Anderson10/4/21
5 star rating
I was very pleased with the experience at Audi Sugar Land. Andrew and his team were able to find a 2022 A5 for me - not an easy thing to do right now. The service and explanation of details were clear and concise. I'm thrilled to have the car!
I was very pleased with the experience at Audi Sugar Land. Andrew and his team were able to find a 2022 A5 for me - not an easy thing to do right now. The service and explanation of details were clear and concise. I'm thrilled to have the car!
Chad Faucett3/1/21
5 star rating
Diego and the Sewell dealership were fantastic. We look forward to doing more business with them in the future! Thank you for what y'all do as well.
Diego and the Sewell dealership were fantastic. We look forward to doing more business with them in the future! Thank you for what y'all do as well.
Ashley Jones2/7/21
5 star rating
Best car buying experience ever!!
Best car buying experience ever!!
Lisa Hood12/15/19
5 star rating
Very straightforward and knowledgeable and NICE and not pushy.
Very straightforward and knowledgeable and NICE and not pushy.
On behalf of CarProUSA and Audi Sugar Land, I would like to thank you for sharing this great review! Please come visit us again soon!
Levi Linney5/24/19
2 star rating
I was contacted by Craig B through email, and was asking a simple question about incentives deals. He then assumed I was trying to haggle him, even though I thought the price of the car was a fair deal. I was just curious if they had any incentives going on soon. My question never got answered, but he did apologize, but I am still looking elsewhere. I heard wonderful news about this dealership too.
I was contacted by Craig B through email, and was asking a simple question about incentives deals. He then assumed I was trying to haggle him, even though I thought the price of the car was a fair deal. I was just curious if they had any incentives
I am sorry for your experience at our store. Please give me a call at 281.269.8810 at your convenience to discuss. Our goal is to serve you at the highest level and I apologize that we fell short<br>Thank you, Chris Childs, General Manager
Ralph Crivello3/9/19
5 star rating
Great treatment by GM to sales staff. Unfortunately, I got a significantly better pricing option (trade in value). I believe they were fair and friendly and would recommend shopping at this location.
Great treatment by GM to sales staff. Unfortunately, I got a significantly better pricing option (trade in value). I believe they were fair and friendly and would recommend shopping at this location.
Scott Belin2/19/19
5 star rating
Although we did not purchase a vehicle from here, Craig took excellent care of us.
Although we did not purchase a vehicle from here, Craig took excellent care of us.
Hello Scott,<br><br>It's great to receive this feedback concerning your recent visit with Craig at Audi Sugar Land. They always do a fantastic job! We do appreciate you being a valued show listener, and thank you for working with Craig and the Audi Sugar Land team and giving them an opportunity to earn your business!
Lynne Langdale12/30/21
Repeat Customer
5 star rating
Wow! What an incredible experience. This was the most stress free, seamless buying experience. The Sewell dealership was exceptional and the salesman, Geo Morales, made the experience even more enjoyable. Thanks to Jerry Reynolds and all his weekly tips, I purchased a Audi Q3 on a 3 year lease. I'm retired and drive less than 10,000 miles a year so it just made sense. I got a great deal with Sewell and I was really impressed with the dealership. Thank you CarPro!!
Wow! What an incredible experience. This was the most stress free, seamless buying experience. The Sewell dealership was exceptional and the salesman, Geo Morales, made the experience even more enjoyable. Thanks to Jerry Reynolds and all his weekly
Brian Curtis4/22/21
5 star rating
Diego was outstanding! He answered all our questions, was very patient with us, and never put any pressure on us. In the end, we narrowed it down to the Audi Q7 and Volvo XC90. Diego gave us a fantastic deal to go along with an incredible dealership. We are thrilled with our new Q7.
Diego was outstanding! He answered all our questions, was very patient with us, and never put any pressure on us. In the end, we narrowed it down to the Audi Q7 and Volvo XC90. Diego gave us a fantastic deal to go along with an incredible
Michael Oconnor2/25/21
5 star rating
Both were very professional, knew their product and were accommodating.
Both were very professional, knew their product and were accommodating.
Gary Delander12/23/20
5 star rating
Very professional and helpful
Very professional and helpful
Edward Mixon6/5/19
1 star rating
Please, do not ask them to contact me now. I never heard anything back from them at all. I sent them a long email detailing what I was looking for, but no response.<br>I downloaded the CarProUSA Priority Pass, so if I decide to go visit the dealership, I will take the pass with me when I go.
Please, do not ask them to contact me now. I never heard anything back from them at all. I sent them a long email detailing what I was looking for, but no response.<br>I downloaded the CarProUSA Priority Pass, so if I decide to go visit the
We apologize for your negative experience with Audi Sugar Land. At CarProUSA, we are committed to providing our customers with an outstanding car buying experience. We value our customers and truly appreciate the time to share your opinions. We have reached out to our contact at the dealership, forwarded this information to them but unfortunately we have not received a response. Thank you for utilizing the CarProUSA Platform. We will do our best to make sure that your next experience is bet...
Lalo Gomez4/23/19
5 star rating
They gave us a great discount on the Q7 for being a CarPro member. Gerardo and Brent were great. The service is excellent and very professional. I totally recommend Audi of Sugar Land. There was no pressure and they got us what we wanted with out asking questions. They made sure we were happy.
They gave us a great discount on the Q7 for being a CarPro member. Gerardo and Brent were great. The service is excellent and very professional. I totally recommend Audi of Sugar Land. There was no pressure and they got us what we wanted with out
Steve Clayton2/23/19
5 star rating
I was interested in the Audi Q8 and the only reason I did not purchase the vehicle was that it was under powered. When Audi comes out with a higher powered version, I will look nowhere but Audi Sugar Land. They were extremely helpful and they have a long standing reputation for excellent service.
I was interested in the Audi Q8 and the only reason I did not purchase the vehicle was that it was under powered. When Audi comes out with a higher powered version, I will look nowhere but Audi Sugar Land. They were extremely helpful and they have a
Hello Steve,<br><br>We do appreciate this feedback concerning your recent visit to Audi Sugar Land. Russ is always on point and does an outstanding job there. He will be ready when you are! We do thank you for being a valued show listener, and Russ and the entire team at Audi Sugar Land do thank you for this opportunity to earn your business!
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