Christian Simon is is a 29+ year auto industry professional at Lexus of Sacramento in Sacramento, CA. He became a Certified CarPro Friend in 2016.
Christian Simon is is a 29+ year auto industry professional at Lexus of Sacramento in Sacramento, CA. He became a Certified CarPro Friend in 2016.
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Average Rating
Walter Radick1/30/24
Repeat Customer
4.00 star rating
The internet service manager got in touch with me not the person associated with carpro. Told him what I was looking for, he said they didn,t have anything in stock or wasn't expecting anything. He called me back several weeks later to see if I was still interested, I was but he didn't seem to be. I called at least 7 different dealers and 2 were very responsive. Bottom line, they didn't seem interested to sell me what I wanted.
The internet service manager got in touch with me not the person associated with carpro. Told him what I was looking for, he said they didn,t have anything in stock or wasn't expecting anything. He called me back several weeks later to see if I was
Nick Arata6/16/23
Repeat Customer
2.67 star rating
6/3/23 Visited dealership, talked with sales consultant Raz Ionita very nice guy. We went for a drive he printed out a price quote, it looked fair but it was fwd and I wanted awd. Next day I registered for carpro which I have already done before. Richard Williams called the next day I explained that Raz was taken care of me so he sent me a link to build what I wanted and they would try to find something close. I did that the same day. 6/12/23 6 days later Email from Carlos? Noticed that I sent in build. No one contacted me before that. He sent me a price and explained that it was the same that I built. Not even close it was the car that was coming in anyway. He sent me price it was higher than the price that they had on the web page? I asked a few questions and got incorrect answers. 6/14/23 Called Raz, Texted Raz, no reply. 6/15/23 Searched dealers within 200 miles. Found a car that I liked, Called in and within 15 minutes I had my name on that car when It arrived. Deal was that I would get a call when it was ready I would get to look it over and if I didn't love it I would get my deposit back. I don't have any idea why there was not communication with Lexus of Sacramento My last experience with carpro dealer was in Oct 2020 with Turlock Dodge It was perfect in every way Orderd 2021 Ram exactly how I wanted it. I didn't have to make a deposit. Got a phone call 7 week later did the paper work and drove home. I expected the same but it wasn't even close. I understand that things happen but when you are buying a 65000 dollar Lexus I expect a little more. Nick Arata
6/3/23 Visited dealership, talked with sales consultant Raz Ionita very nice guy. We went for a drive he printed out a price quote, it looked fair but it was fwd and I wanted awd. Next day I registered for carpro which I have already done before.
Gary Christopherson10/1/22
1 star rating
Return calls were late or never. We never heard from or saw CarPros rep himself. When we visited, they were too busy or disinterested. We left. The next week we spent 70000 at another dealer buying a Lexus.
Return calls were late or never. We never heard from or saw CarPros rep himself. When we visited, they were too busy or disinterested. We left. The next week we spent 70000 at another dealer buying a Lexus.
Patricia Bernhardt2/14/22
1 star rating
Sadly, I did not hear from anyone. The assistance that I needed that was included in the email was: Additional Key needed for my Lexus, where do I start? Also in indicated was that my plan for later is to purchase a Previously owned Lexus. Perhaps there was a hiccup somewhere in the email system and email was not actually received at the Dealership. Thank you.
Sadly, I did not hear from anyone. The assistance that I needed that was included in the email was: Additional Key needed for my Lexus, where do I start? Also in indicated was that my plan for later is to purchase a Previously owned Lexus. Perhaps
Haig Johnson10/13/21
5 star rating
We couldn't be happier! We had a great car buying experience from Lexus of Sacramento. We bought a used 2021 Volvo XC90 T6 Inscription. It had less than 5,000 mile on it and included every luxury feature known to man. We met Christian Simon and he let us know we were in good hands with his salesman Carlos Cave, and we were! Carlos made us very comfortable during our purchase Christian made sure we got very good pricing on the extended warranty and other other after market extras. We are so happy we connected to the CarProUSA site to get our VIP pass and are very happy with the outcome. Now we just have to learn how to use all the goodies in our new Volvo!
We couldn't be happier! We had a great car buying experience from Lexus of Sacramento. We bought a used 2021 Volvo XC90 T6 Inscription. It had less than 5,000 mile on it and included every luxury feature known to man. We met Christian Simon and he
Todd Bays3/28/21
5 star rating
I'm 64 years old and have purchased many new cars in my lifetime and this was by far the most pleasant experience buying a new car.
I'm 64 years old and have purchased many new cars in my lifetime and this was by far the most pleasant experience buying a new car.
Arnie Schwartz2/21/21
5 star rating
Just looking on internet have not done more than look
Just looking on internet have not done more than look
Dan Maust12/10/20
5 star rating
Ernie was a great non pushy salesman. We had the feeling he was forthright and told us what we needed to know. I know the dealer made plenty of money on the deal, but i think I got a fair price. Ernie followed up after the sale and came across as very professional and personable. One of the best car buying experiences I have had. <br>
Ernie was a great non pushy salesman. We had the feeling he was forthright and told us what we needed to know. I know the dealer made plenty of money on the deal, but i think I got a fair price. Ernie followed up after the sale and came across as
Kelli Wiseman11/4/20
5 star rating
Doesn't get any better than this! Mr. Owens, a perfect gentleman, spent a lot of his valuable time with me and I couldn't be anymore appreciative. I felt guilty because I could not make a purchase at this time and I told him so. But I assured him when the time was right I'd definitely be back to see him. And I WILL be back!
Doesn't get any better than this! Mr. Owens, a perfect gentleman, spent a lot of his valuable time with me and I couldn't be anymore appreciative. I felt guilty because I could not make a purchase at this time and I told him so. But I assured him
David L9/1/20
5 star rating
I've been a customer with Lexus of Sacramento for many years. I've been fortunate in having fine gentlemen there to always assist me with whatever my needs are. My recent visit last Friday was no exception. Both General Manager, Christian Simon, and the internet salesman, Kent Owens are two of the best. I ordered my 2020 ES300h last May and it does not disappoint. As always, I've received a great new car with another great experience from these folks.
I've been a customer with Lexus of Sacramento for many years. I've been fortunate in having fine gentlemen there to always assist me with whatever my needs are. My recent visit last Friday was no exception. Both General Manager, Christian Simon, and
Gaylan Lee8/27/20
5 star rating
Kent is a great guy, very knowledgeable in all aspects of the auto buying experience.
Kent is a great guy, very knowledgeable in all aspects of the auto buying experience.
Richard Robinson5/22/20
5 star rating
Ernie was very professional
Ernie was very professional
Pete Golda12/5/19
5 star rating
After buying dozens of vehicles over the past 50 years, my experience with Lexus of Sacramento was unquestionably the utmost best. All of the dealership staff that I met were extremely friendly, courteous, and super efficient. And, after the contract was signed, Dave dedicated all of the time necessary to ensure that I understood all of the features/accessories, and how to adjust everything to my personal preferences. In no time at all, I was driving home in my new 2020 RX450h "F" Sport. That was a great day!
After buying dozens of vehicles over the past 50 years, my experience with Lexus of Sacramento was unquestionably the utmost best. All of the dealership staff that I met were extremely friendly, courteous, and super efficient. And, after the
Hearing that you had the utmost best experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarProUSA and Lexus of Sacramento, we wish you many happy miles in your new 2020 RX450h F Sport.. We look forward to serving you for many years to come!
John Pucci10/10/18
5 star rating
Could not believe how easy the purchase was. Discount was better than KBB suggested, also got discount on perma-plate and extended warranty. After talking to the sales associate, was greeted by sales manager and did paperwork with contracts manager. Really a great experience.
Could not believe how easy the purchase was. Discount was better than KBB suggested, also got discount on perma-plate and extended warranty. After talking to the sales associate, was greeted by sales manager and did paperwork with contracts manager.
Catherine Hamilton1/14/24
Repeat Customer
5.00 star rating
I am most particular on colors, interior and exterior. Christian referred me to Carlos (excellent, knowledgeable and patient). He ordered our future TX (ETA 6-9 months), and we are super excited. We wanted the CarPro experience, and to date feel very positive about everything. Huge fan and really enjoy listening to your show. Thank you. Please don't say my name on air - super super private!!!!!
I am most particular on colors, interior and exterior. Christian referred me to Carlos (excellent, knowledgeable and patient). He ordered our future TX (ETA 6-9 months), and we are super excited. We wanted the CarPro experience, and to date feel
TX 350 LUXURY
Michael Cleary11/8/23
Repeat Customer
5.00 star rating
very pleasant experience I have used it on 2 previous purchases and always have been happy.
very pleasant experience I have used it on 2 previous purchases and always have been happy.
lexus NX plug in Hybrid
Lori Penery8/29/22
5 star rating
This was the best experience EVER! They honored an on line quote from carmax for my trade in, no pressure, just fantastic. Will always refer to carpro.
This was the best experience EVER! They honored an on line quote from carmax for my trade in, no pressure, just fantastic. Will always refer to carpro.
Maurice Barrera2/20/22
5 star rating
Although I did not purchase a vehicle because of the additional $7,000 mark up, told it is due to market conditions, Bryon at Lexus if Sacramento can as very responsive, attentive and courteous.
Although I did not purchase a vehicle because of the additional $7,000 mark up, told it is due to market conditions, Bryon at Lexus if Sacramento can as very responsive, attentive and courteous.
Lynn Kalcic9/29/21
5 star rating
Owning a Lexus has been a dream since following Carpro's positive reviews for quite a while. With pride, a magnificent 2022 atomic silver Lexus RX350 is now a new member of our family! Without our CarPro VIP priority pass and Carpro's recommendation of visiting Lexus of Sacramento, the experience surely would not have been the same. A huge shout-out to Bryon Burdette. He is an excellent car sales professional. His over 20-year experience with Lexus enabled us to feel confident that our questions were satisfactorily answered. We can use many gracious synonyms to characterize Bryon. At the very least, he is a skilled listener and is thoroughly knowledgeable about every aspect of Lexus. He, together with finance director, Mike Zinda, provided detailed information, specific to our needs in order to make sensible choices. No pressure here. We are thrilled with the experience and very proud to be in the Lexus family. Lynn and Paul Kalcic
Owning a Lexus has been a dream since following Carpro's positive reviews for quite a while. With pride, a magnificent 2022 atomic silver Lexus RX350 is now a new member of our family! Without our CarPro VIP priority pass and Carpro's
Julie Loughney6/5/21
5 star rating
Found my conversation with Brian to be very informative. I am currently considering the 2022 NX Hybrids. Waiting for more information to be released on June 11th.
Found my conversation with Brian to be very informative. I am currently considering the 2022 NX Hybrids. Waiting for more information to be released on June 11th.
Bill Yeager2/14/21
5 star rating
Dealt with Internet person Ernie Wassersleben. Was accommodating and good experience. Explained things well and answered my questions. He said he gave me the best discount/price possible, but I think there was still a little more room for discount in the price. Happy with the car and recommend Lexus of Sacramento.
Dealt with Internet person Ernie Wassersleben. Was accommodating and good experience. Explained things well and answered my questions. He said he gave me the best discount/price possible, but I think there was still a little more room for discount
Linda Nalbandian1/2/21
5 star rating
I spoke to Ernie on the phone but haven't gone to the dealership. He was very friendly and responded to me very quickly.<br><br>I am still researching SUV's. When I narrow it down I will do some test drives.<br><br>
I spoke to Ernie on the phone but haven't gone to the dealership. He was very friendly and responded to me very quickly.<br><br>I am still researching SUV's. When I narrow it down I will do some test drives.<br><br>
Kelli Wiseman10/27/20
5 star rating
As you very well know this dealership is second to none! Christian actually remembered me and, as usual, came out to greet me. Mr. Owens was the consummate gentleman! I'll try again when they have their December to Remember Campaign. As long as I own a Lexus, I assure you, I'll be dealing with Lexus of Sacramento!<br>Thank you Mr. Reynolds for having the best dealers for us! I am a longtime follower and supporter of you and your program! <br>Grateful,<br>Kelli Wiseman
As you very well know this dealership is second to none! Christian actually remembered me and, as usual, came out to greet me. Mr. Owens was the consummate gentleman! I'll try again when they have their December to Remember Campaign. As long as I
Patti Martinez9/9/20
5 star rating
Ernie and Kal were wonderful!!! We knew what we wanted and we paid cash. They were great!
Ernie and Kal were wonderful!!! We knew what we wanted and we paid cash. They were great!
Bob Dale7/16/20
5 star rating
At Lexus of Sacramento, Ernie was the class salesman. On day #1, I called to see if an advertised car was still available. He said it was. But when we got there, he said that another couple arrived soon after my phone call and they were ready to purchase it.. But he said he might have similar cars 'in transit' and he would keep an eye for one. However, on day #2, the next day - the very next day- he called to say he located another car with all the features I wanted. We went to see it, drove it and bought it that very day. He said that since our original selection was sold before we arrived, he wanted to make sure that we finally got the car we were looking for. And we did. Outstanding job by a class individual.
At Lexus of Sacramento, Ernie was the class salesman. On day #1, I called to see if an advertised car was still available. He said it was. But when we got there, he said that another couple arrived soon after my phone call and they were ready to
On behalf of CarProUSA and Lexus of Sacramento, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Ernie. Enjoy your new Lexus and please come visit us again soon!
Richard Robinson5/29/20
5 star rating
Ernie was very professional.
Ernie was very professional.
Gary Van Meter6/13/19
5 star rating
After listening to the Car Pro Show, I was interested in (first time) leasing a new Lexus RX 350. I was only interested in absolutely one color which was a metallic brown called Autumn Shimmer. I was advised that there were very few remaining 2019 Lexus models available in Northern California in that color and to make matters worse, Lexus is discontinuing that color in 2020. Upon contacting Lexus of Sacramento and presenting my Car Pro VIP Priority Pass, Christian and his great team went out of their way to educate me on the various models and to find two cars, a RX 350 which had just been sold and the RX 450 H that I ended up leasing. Christian and his professional staff were very helpful and worked with me throughout the entire process.
After listening to the Car Pro Show, I was interested in (first time) leasing a new Lexus RX 350. I was only interested in absolutely one color which was a metallic brown called Autumn Shimmer. I was advised that there were very few remaining 2019
On behalf of CarProUSA and Lexus of Sacramento, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new RX 450 H and please come visit CarProUSA and Lexus of Sacramento again soon!
joseph reichlin3/2/19
5 star rating
After contacting Christian about a pre-owned 2018 RX 350,he made us a great offer on a new 19 with the options we wanted. He was a pleasure to talk to and found out he is a classic car enthusiast. We talked about his 67 convertible Mustang and our 70 Chevelle. Overall pleasant experience with his team and process. We left the dealership completely satisfied with our purchase. Thanks CarProUSA and Christian!
After contacting Christian about a pre-owned 2018 RX 350,he made us a great offer on a new 19 with the options we wanted. He was a pleasure to talk to and found out he is a classic car enthusiast. We talked about his 67 convertible Mustang and our
Hello Joseph,<br><br>It's great to hear your story about your visit with Christian at Lexus of Sacramento. He is always excellent to work with, and he truly exemplifies the CarProUSA Experience. We thank you for being a valued show listener, and Christian and the team at Lexus of Sacramento are thankful for your business!
Robert Gross1/14/24
Repeat Customer
5.00 star rating
General Manager Christian Simon was personable, friendly and took the time out of his busy schedule to meet with us and to make us feel comfortable. He gave solid guidance to his internet manager, Carlos Cave, who was the person who took us through the sale and the test drive. Both men were helpful and created an environment that was easy and comfortable. Both were able to answer all of our many questions. The pricing was fair. All in all a good experience.
General Manager Christian Simon was personable, friendly and took the time out of his busy schedule to meet with us and to make us feel comfortable. He gave solid guidance to his internet manager, Carlos Cave, who was the person who took us through
Lexus RX350
Leon Germolus6/8/23
Repeat Customer
5.00 star rating
The very best. Fast friendly sales staff. All in all what you would expect from a car pro dealer
The very best. Fast friendly sales staff. All in all what you would expect from a car pro dealer
Lexus nx350
Leland Smith3/3/22
Repeat Customer
5 star rating
We requested the VIP pass on Wednesday 2/23 by email. They contacted us by text in less than 2 (!) minutes!!! We were assigned to Angel Sanchez as our contact. My wife and I were able to visit the dealer the following afternoon to look at a used vehicle we were possibly interested in. Angel took excellent care of us and was able to answer all of our questions. We were hoping for an insurance settlement to assist in the purchase of a vehicle for my wife, but they have not settled yet and it is delaying our purchase. We were very appreciative of the 'no pressure' nature of this dealership and will not hesitate in purchasing from them once the finances are worked out. You should also know that the very first thing Angel did was offer to take us in to meet Christian Simon. We declined on this visit as time for us that day was short but will look forward to meeting him on our next visit.
We requested the VIP pass on Wednesday 2/23 by email. They contacted us by text in less than 2 (!) minutes!!! We were assigned to Angel Sanchez as our contact. My wife and I were able to visit the dealer the following afternoon to look at a used
Stuart Miller1/24/22
5 star rating
I used the CarPro method and placed an order for a 2022 RX 350 last September with Lexus of Sacramento. I was told at that time the wait might be up to six months. Built to order, fully optioned. Everything ordered, the packages and options were on the car and nothing left off or forgotten. Mostly ordered on line I received a thorough, courteous experience when I arrived by appointment last September and this week when I picked up the RX 350. Kent Owens, my contact spent all the time I requested setting up Blue Tooth, Lexus App, and much more. I would recommend Lexus of Sacramento, Kent Owens, and the CarPro method when buying a car.
I used the CarPro method and placed an order for a 2022 RX 350 last September with Lexus of Sacramento. I was told at that time the wait might be up to six months. Built to order, fully optioned. Everything ordered, the packages and options were on
Gerald Schubert6/16/21
5 star rating
Kent was very knowledgeable about Lexus and helped with explaining the car and he followed up with an email.<br>
Kent was very knowledgeable about Lexus and helped with explaining the car and he followed up with an email.<br>
Paul Eagle2/23/21
5 star rating
Best car buying experience ever! David from sales was very professional and made the purchase smooth and efficient. Kevin from finance took excellent care of all the paperwork. Christian the Sales Manager checked with me personally to make sure everything was going well. I also got a great warranty and lifetime oil changes for my vehicle. Thank you CarProUsa and Lexus of Sacramento!
Best car buying experience ever! David from sales was very professional and made the purchase smooth and efficient. Kevin from finance took excellent care of all the paperwork. Christian the Sales Manager checked with me personally to make sure
Linda DuPree1/18/21
5 star rating
Ernie was very helpful and professional. We love our new RX350.
Ernie was very helpful and professional. We love our new RX350.
Andrew Burk11/7/20
3 star rating
I inquired via calling / texting Christian at dealership on 10/25. Was interested in used vehicle on their site for my wife. I received a response on 10/26 that one of the salespeople will be in touch. Not hearing anything - I reached out on 10/29 to inquire if anyone was going to help. Was told vehicle actually not on lot - being refurbished but could send pics and should be available shortly. Did not hear a reply again until 11/6. Unfortunate lack of responses and communication. I had to always initiate each time. Though they were nice and respectful when they 'did' respond - the overall experience was less than expected for being a Car Pro listener. We ended up purchasing a vehicle from another dealer.
I inquired via calling / texting Christian at dealership on 10/25. Was interested in used vehicle on their site for my wife. I received a response on 10/26 that one of the salespeople will be in touch. Not hearing anything - I reached out on 10/29
lawrence meyer10/3/20
5 star rating
Hello Jerry & Kevin,<br>Big Shout Out to Ernie Wassersleben. I sent a e-mail to the dealership via the CarProUSA website. Within 5 minutes, I received a phone call from Ernie. I told Ernie I was looking for a 2020 Lexus RX350 with a certain color and options. He told me he would look around for one and get back to me. Daily he would either e-mail me or text me. After a few days, he called me and told me he could not find a 2020 with what I wanted. He then asked if I was interested in a 2021, with more options, the color I was looking for, but was about $2,000 more. Before I could answer him, He then said, and I will work the numbers and give it to you for the same price as the 2020. How can you say no to that! SOLD! It would take a couple of days to get it, as it was in transit. Then a day before that one was suppose to arrive, he called and told me they just got another one in on a dealer trade, exact same, as the one enroute, texted me pictures of it, and that's the one I went home with. I was in the dealership for a total of 2 hours, and more of that was just BSing with Ernie. This was second time I went through your website, with this same dealer, to purchase a Lexus. Outstanding process as usual. Thank You Jerry!<br>
Hello Jerry & Kevin,<br>Big Shout Out to Ernie Wassersleben. I sent a e-mail to the dealership via the CarProUSA website. Within 5 minutes, I received a phone call from Ernie. I told Ernie I was looking for a 2020 Lexus RX350 with a
Gaylan Lee8/28/20
5 star rating
Kent is a great guy, very knowledgeable in all aspects of the auto buying experience.
Kent is a great guy, very knowledgeable in all aspects of the auto buying experience.
David Sigman5/30/20
5 star rating
We had set an appointment with Christian for Monday at 11:00 but he had something come up at home and wasn't there when we arrived. My wife was a little miffed but I said, "Let's just look at some cars since we're here." She agreed and Mustafa showed us around the lot. We were interested in a RX350 because we already had a 2008 model and loved it and it was time to get a new car. Not long after he started showing us around Eric, the sales manager came out and apologized that Christian wasn't there and assured us that he was on his way and that he would give us the CarPro service. We like the first car Mustafa showed us and were ready to make a deal when Christian came into the picture.<br>We left the car in the shop for four days because we decided to purchase the clear plastic bra to protect the front of the car. When it was ready they called and we picked it up a couple of hours later. All in all, the service was excellent. Our new car is a beauty and we spent an hour this afternoon sitting in the driveway trying to figure out all the new gadgetry. Learning to drive these new cars should require a pilot's license. Anyway, this is our second RX350 from Lexus of Sacramento. I don't think there's a better luxury SUV out there than a RX350. If we end up buying another luxury car it will be from Lexus of Sacramento.
We had set an appointment with Christian for Monday at 11:00 but he had something come up at home and wasn't there when we arrived. My wife was a little miffed but I said, "Let's just look at some cars since we're here." She agreed and Mustafa
Thank you so much for sharing your experience with CarProUSA and Lexus of Sacramento. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Mustafa, Christian and the team will be thrilled to hear your feedback!
Mike Maddox1/6/20
5 star rating
Good experience, very professional.
Good experience, very professional.
Thank you so much for sharing your experience with CarProUSA and Lexus of Sacramento. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Christian, Kent and the team will be thrilled to hear your feedback!
Ralph Kermoian4/3/19
5 star rating
Christian Simon was calm, low key, friendly and honest and knowledgeable. I forgot my Priority Pass, but it did not matter. He had John Stein help, also. The finance manager, Ray Ramirez was also a good, easy-to-deal with person. Easiest car purchase/lease ever, and I am 85 years old. Thank you, CarPro.
Christian Simon was calm, low key, friendly and honest and knowledgeable. I forgot my Priority Pass, but it did not matter. He had John Stein help, also. The finance manager, Ray Ramirez was also a good, easy-to-deal with person. Easiest car
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