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Warranties

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Porsche Offers Free Warranty Extension Due To COVID
   Published May 6, 2020
If you have a Porsche with a warranty that expires before May 31st, you’re in luck. Porsche is joining a list of automakers that are extending warranties during COVID-19.

The offer applies to owners with vehicles that have a new car warranty that expires between March 1, 2020 and May 31, 2020. Porsche says it’s a free extension and available worldwide. It also applies to customers who have  Read More
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Hyundai & Kia Extend Warranty Coverage
   Published April 8, 2020
In a move I hope other automakers will adopt, Hyundai and Kia both launched a warranty extension policy for its vehicles worldwide, which includes Best Warranty for customers in the United States. The program aims to support Hyundai customers who may face difficulties in getting vehicles serviced and repaired during the COVID-19 pandemic.

The Hyundai ProgramFor Hyundai owners in the U.S. with a 5-year/60,000-mile new vehicle limited warranty or a 10-year/100,000-mile  Read More
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Should You Buy an Extended Warranty?
   Published December 26, 2019
[Editor’s Note: This post has been republished since its original posting date.]

We had a listener last Saturday who purchased an aftermarket extended warranty from a dealer. He was contemplating canceling the warranty because it was not a Ford Motor Company backed warranty. Here is the answer to his concern and my overall thoughts on extended warranties.

Are Extended Warranties a Good Investment?
I think an extended warranty on a car is a good investment. If you have not priced  Read More
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Factory Certified Pre-Owned Vehicles and Extended Warranties
   Published June 10, 2019
I talk about Certified Pre-Owned (CPO) vehicles on my radio show often. Simply put, I am a believer and have been since we first started hearing about these programs, which was in the late 1990s. When I was the Ford National Dealer Council Chairman in 2000-2003, Ford Motor asked us to study the CPO programs that were out there and come up with one the dealers would embrace.

I traveled the country talking to dealers and used car managers until we came out with a program that everyone liked.  Read More
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The Factory Warranty Repair Process At Car Dealerships
   Published June 15, 2017
We had a Car Pro Show listener last Saturday from New Jersey perplexed over the fact that his truck had been in a dealership service department for eight weeks with no end in sight. I see this with every brand vehicle made. I suggested he contact the manufacturer directly and if not resolved, to try to invoke the Lemon Law, which every state has.

Factory Vehicle Warranties
I get a lot of questions from listeners and viewers about their vehicle warranty. Not just the initial warranty, but  Read More
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A Warning About Third Party Extended Warranties
   Published August 1, 2016
If you are a regular listener to the show, for years I have told you that if a warranty company contacts you by mail, email, or phone, IGNORE IT. Here’s why:

Customers who were deceived by illegal robocalls and fooled into paying thousands of dollars for fraudulent extended warranties will receive more than $4.2 million, the Federal Trade Commission said last week.

The defendants, Fereidoun “Fred” Khalilian and his company, Dolce Group Worldwide, did business as My Car Solutions. Company  Read More